Job Opening at Nedbank - 2 Positions

Job Purpose

To provide commercial and investment advice related support services to the WMSA distribution division with respect to

• all commercial elements of WMSA adviser and client propositions and the Distribution target operating model
• all investment advice related aspects of the WMSA house view for clients and advisers

The individual reports into the WMSA Distribution Head of Adviser Enablement

Job Responsibilities

• Supporting the commercial model underlying client and adviser value propositions and the WMSA Distribution target operating model
• Developing and refining adviser remuneration and incentive models
• Optimisation of distribution management and support model
• Commercialisation of platform, product and fund provider relationships, including optimal business mix to enhance margins
• Inform house view pricing decisions e.g. advice, product, portfolio management fees and adviser fee sharing to balance interests of advisers, clients & shareholder. This includes designing a standardised fee schedule for all out services and products that provides appropriate margin to the business
• Establish a process for the approval of deviations from the pricing / fee schedule
• Perform experience analysis on adviser and channel behaviour and processes and produce management insights

People Specification

• Establish a process for the approval of deviations from the pricing / fee schedule
• Perform experience analysis on adviser and channel behaviour and processes and produce management insights
• Prepare related reports to various Distribution and wider WMSA business forums
• Support general analytical needs of the Adviser Enablement team wrt proposition, advice, product, fiduciary and technology.
• Represent Distribution in the formulation of the investment advice proposition and investment house view for clients and advisers
• Perform competitor and industry research to support WMSA business decisions and investment advice propositions and house views.
• Represent Distribution on relevant WMSA forums
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Research and make recommendations for corporate citizenship initiatives in area of influence
• Participate and support corporate responsibility initiatives for the achievement of business strategy

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• B.Comm Investment Management / Chartered Financial Analyst (CFA)/ Chartered Accountant (SA) / Partly/Newly qualified actuary with at least 3 years’ relevant experience in a Wealth Advisory business

Preferred Certifications/Essential Certifications

• Certified Financial Planner
• FAIS representative and key individual

Type of Exposure

• Built and maintained stakeholder relationships
• Manage internal process
• Managed Process Results

Minimum Experience Level

• 3-5 years’ experience in a wealth advisory business in the same capacity as this role or as a wealth manager or financial planner with the required exposure

Technical / Professional Knowledge

• Industry trends
• Principles of project management
• Research methodology
• Cluster Specific Operational Knowledge
• Information Technology concepts
• Problem solving skills
• BA Body Of Knowledge

Behavioural Competencies

• Decision Making
• Building partnerships
• Technical/Professional Knowledge and Skills
• Initiating Action
• Continuous Improvement
• Customer Orientation

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Job Purpose

• To market and sell Nedbank products to meet the needs of customers and stakeholders to achieve business objectives.

Job Responsibilities

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
• Listen to clients and stakeholders and ask questions to understand their needs.
• Build relationships with clients and stakeholders by regular contact; being available and getting to know them.
• Resolve client queries by following business procedure and keeping client informed.
• Educate clients on the product offering by presenting them with the relevant information.
• Market products to new and existing clients and stakeholders by identifing client needs and matching product to the need.
• Achieve daily; weekly and monthly sales targets by following business unit sales strategy.
• Close the deal by getting client to sign up for product.
• Improve performance based on management feedback report by acting on report recommendations.
• Meet requirements of product applications by providing all required documentation.
• Ensure all client details are correct by capturing details correctly at application stage.
• Schedule work according to action plan from manager in order to meet business objectives.
• Complete verification procedure for all applications by following business unit requirements.
• Report daily statistics to managers for consolidation.Use recommendations from managers report to improve on the quality of work.

Minimum Experience Level

• 1-2 years experience at Sales Consultant level

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Sales or Marketing Certificate or Bcomm Marketing, FAIS Qualification, Regulatory Examination 1.

Type of Exposure

• Completing various administrative and secretarial duties (e.g.; answering phones; making copies; filing)
• Building and maintaining effective cross-functional relationships with internal and external stakeholders
• Comparing two or more sets of information
• Managing customer expectations
• Interacting with diverse people
• Tracking cost against a budget
• Interacting with external clients
• Working in a fast-paced environment
• Working in a team
• Working with spread sheets

Technical / Professional Knowledge

• Administrative procedures and systems
• Business principles
• Business terms and definitions
• Data analysis
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Nedbank culture
• Cluster Specific Operational Knowledge
• Business writing skills

Behavioural Competencies

• Advancing Sales Discussions
• High-Impact Communication
• Managing Work
• Sales Disposition
• Qualifying Sales
• Sustaining Customer Satisfaction