Job Opening at Truworths

Job Description    

The successful individual’s prime responsibility would be to ensure that the administration of the Facilities Department is efficiently processed and maintained for effective record control and the smooth running of the department.

Key Responsibilities    

Parking:

• Invoice all parkers monthly for rental fees
• Invoice parkers for lost cards, deposits and vehicle clamping
• Ensure payments are received on time
• Send letters of demand to tenants for late payments
• Reconcile payments with bank statement
• Processing of debit orders
• Send monthly statements to rentals
• Create credit memos for cancelled accounts
• Process refunds
• Allocate parking bays as and when required
• Draw up lease agreements
• Keep an updated database of all agreements
• Ensure bays are marked according to company/person
• Supply access cards as required
• Open accounts on system for tenant

Processing invoices:

• Ensure invoices from suppliers are received on time
• Process the same timeously before month end
• Issue purchase orders as required
• Keep track of supplier spend per supplier for record keeping

Agreements & Supplier Forms:

• Issue supplier forms on request, and liaise and follow up with suppliers to ensure the correct documentation are received timeously
• Check the pack for accuracy and forward to the Finance Department
• Liaise with the Legal Department for all Non-Disclosure and Service Level Agreements that require signing

Building committee

• Draft the quarterly agenda, record accurate minutes and distribute to committee members timeously

Qualifications and Experience    

• Minimum of a Matric qualification
• Computer literate with proven Excel skills – Intermediate level
• Must be comfortable working with figures and be financially orientated

Competencies    

• Good attention to detail
• Deadline orientated - Good ability to follow up on and comply with deadlines

Self-motivated

• Good communication skills with the ability to interact and engage across departments, while forming and maintaining positive work relationships
• Team orientated
• Ability to manage change and use your initiative in problem solving

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Job Description    

We are looking for a self-motivated individual with proven retail management experience and the ability to work within a fast-paced, ever-changing environment. This focused and experienced retail professional, must share our commitment to fashion, quality and customer service excellence and will assist in maximizing turnover and profits; controlling expenses within budget and improving the visual appeal and customer service of all stores based in his/her area. The incumbent will be responsible for managing and meeting KPI’s in 6-8 stores. The areas under this portfolio fall under the Western Cape Region.

Key Responsibilities    

• We are looking for a self-motivated individual with proven retail management experience and the ability to work within a fast-paced, ever-changing environment. This focused and experienced retail professional, must share our commitment to fashion, quality and customer service excellence and will assist in maximizing turnover and profits; controlling expenses within budget and improving the visual appeal and customer service of all stores based in his/her area. The incumbent will be responsible for managing and meeting KPI’s in 6-8 stores.

Qualifications and Experience    

Qualification/s:

• Matric (a business related qualification will be an advantage)

Experience / Knowledge:

• Previous experience as an Area Manager of multiple stores
• Successful candidate must be computer literate in Microsoft Office (word, excel, outlook)

Competencies    

• Manage multiple locations within a specified region, ensuring that all operations are in compliance with company policies and procedures.
• Travelling to towns outside of Cape Town might be required in this role
• Develop and implement strategies to achieve operational and financial goals.
• Provide leadership and guidance to managers and employees, ensuring that they are well-trained and motivated to achieve their objectives.
• Monitor and analyse financial reports, including sales, expenses, and profitability, and take corrective action as needed.
• Develop and maintain positive relationships with customers and vendors.
• Conduct regular site visits to ensure that all locations are meeting performance expectations.
• Ensure that all facilities are maintained to company standards.
• Manage and resolve employee and customer issues as they arise with emotional intelligence.
• Collaborate with other departments, such as marketing and human resources, to ensure that all locations are aligned with company goals and values.
• Participate in the recruitment and selection of new employees.
• Candidate will be expected to operate and manage independently
• Must be computer literate in Microsoft office (excel, word, Outlook etc)
• Energetic, self-motivated and resilient with a flair for fashion
• Excellent verbal and written communicate skills
• Excellent management and IR skills
• Knowledge of merchandising principles and fashion & customer centric

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Job Description    

The cross trained consultant can operate on the sales floor as well as on the service desk. This is a versatile individual that values customer service and enjoys working with customers. To be successful in this position you must be systems minded and have a good eye for detail and fashion.

Key Responsibilities    

• Assist customers with finding merchandise
• Merchandising the store according to the MBP principals
• Payments and purchases on the POS system
• Opening new accounts
• Maintaining or controlling stock losses
• Building relationships with customers
• Qualifications and Experience    Experience / Knowledge:
• Experience on the floor and cash desk
• Product knowledge, passion for fashion and good selling skills

Competencies    

• Proactive, self-motivated and security conscious
• Excellent customer relations and people skills
• Excellent communication skills
• Loyal, committed and energetic

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Job Description  

We are looking for a self-motivated individual with proven retail management experience and the ability to work within a fast-paced, ever-changing environment. Here is your opportunity to shine within a challenging role where you can grow your career, inspire and motivate others.

Key Responsibilities    

• Day-to-day running of the store
• Managing stock losses to make sure shrinkage is in line with the Company target
• Driving turnover to ensure daily, weekly and monthly targets are met
• Maintaining the visual appeal of the store
• Controlling expenses
• Provide world class customer service and ensure that customer needs are met
• Ensure recruitment, training, performance management and employee relations needs of staff are met
• Conducting daily, weekly and monthly check lists
• Make sure that staff adhere to the policies and procedures
• Conduct and supervise hanger counts
• Conducting regular spot checks at the service desk
• Conduct spot checks at the fitting rooms

Qualifications and Experience    

Qualification/s:

• Matric or equivalent qualification

Experience / Knowledge:

• 3-5 years’ experience in managing a fashion retail store
• Proven track record in successfully managing a fashion retail store
• Competencies    

Essential Competencies:

• Computer literate (Excel, Word)

Behavioral

• Excellent administration skills
• Good planning and organizational skills
• Strong leadership and motivational skills
• Customer Service Orientated
• Sales focused and target driven
• Ability to communicate effectively at all levels

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Job Description    

Truworths is looking for self-motivated individuals with visual merchandiser experience. The applicant should have the ability to work within a fast-paced, ever-changing environment and share our commitment to fashion, quality and customer service excellence.

Key Responsibilities    

• Keep areas clean and monitors and applies good housekeeping
• Keeps up-to-date, and actions changes in display procedures and notifications
• Keeps up-to-date with current promotions, credit drives
• Enhances Truworths image in all staff / customer interactions and personal conduct
• Takes pride in personal appearance and projects a professional image
• Effectively answers manager and staff questions on fashion, promotions, trends
• Deals professionally with staff / customer queries related to displayed merchandise in windows and in-store
• Remains calm and professional in conflict situations
• Contributes actively to overall team performance
• Proactively drives their own training and applies it to the work place
• Follows security procedures accurately and thoroughly
• Keeps up-to-date on store safety procedures and policies (OHASA)

Qualifications and Experience    

• Flexible – the ability to cope with constant change
• To be able to understand and follow Implementation Manuals

Competencies    

• A creative fashion sense
• Good judgement and a sense of balance to utilize space effectively
• Listening skills and the ability to follow instructions accurately
• Planning and decision-making ability
• Physically fit and mobile as the job requires lifting, carrying, standing, bending and stretching
• A sense of urgency and ability to manage time effectively
• The ability to “make a plan” and improvise when necessary
• Be able to interpret fashion trends
• An interest in love of fashion
• An ability to coordinate colours effectively

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Job Description 

Our Customer Services department requires people with a real passion for retail and commitment to a high level of customer service, to work in our Debt Collection Department as a Debt Collector.

Key Responsibilities    

• Advises customer of total due amount (arrears + instalment due).
• Asks for immediate payment/confirm PTP.
• Confirms when next payment will be.
• Confirms salary date and ensure correlations between salary date, PTP date and date last paid.
• Advises customer of the relevant consequences of non-payment or benefits of making payment.
• Negotiate for total due/Multiple PTPs.
• Offers the option to pay via credit card and explain benefits of paying via credit card.
• Offer a debit order and explain benefits of a debit order payment.
• All info updated correctly and correct action codes used.

Qualifications and Experience    

• Matric or equivalent qualification
• Previous relevant experience (collections experience) is advantageous.

Competencies    

• Computer literate (Excel, Word).
• Multi lingual beneficial.
• Is a willing, enthusiastic & active participant.
• Eager to learn new skills.
• Patient and tolerant.
• Competitive and a desire to succeed
• Focus and the ability to concentrate for long periods.
• Persistent and assertive.
• The ability to work in a competitive and stressful environment.
• Problem solving skills.
• Strong negotiation skills.
• Punctuality and good attendance.
• Honestly and trustworthy.
• Adapt to change quickly, in a fast-paced environment.
• Understand and adhere to the company and department standards, policies and procedures

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Job Description    

We are looking for a well-groomed individual who is extremely target driven with a high regard for customer service. Your strong communication skills, high energy levels and love for beauty will make you a good candidate for this Cosmetics Consultant position.

Key Responsibilities    

• Weekly and monthly sales targets
• Make over’s
• Know products of your counter and other houses
• Admin and paperwork
• Stock take and stock counts
• Housekeeping (i.e. keeping the counter clean)
• Liaise with Representatives
• Promotions and events

Qualifications and Experience    

Experience / Knowledge:

• 1 year experience working with cosmetic products
• Basic understanding of how to do makeovers

Competencies    

• Excellent communication skills
• Good admin knowledge
• Target driven

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Key Responsibilities    

• Financial and operational processes: Risk and controls assessments, designs & enhancements
• The conduct of integrated audits
• Compliance and substantive testing including analytical review
• Conducting investigations

Qualifications and Experience    

• B Comm/B Comm. Hons;
• Minimum 5 years post articles experience. Business process exposure and performing end-to-end audits independently is critical;
• Sound knowledge of accounting & tax (must have experience in auditing a Finance Department/Area)
• Internal Audit experience and Retail experience is an advantage;
• Experience in special audits/investigations/due diligences/fraud investigations;
• Good analytical and problem solving skills;
• Sound computer skills; experience in ACL is an advantage
• Excellent verbal and written communication skills essential;
• Attention to detail essential.

Competencies    

• Good analytical and problem solving skills;
• Sound computer skills; experience in ACL is an advantage
• Excellent verbal and written communication skills essential;
• Attention to detail essential.

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Key Responsibilities    

You will gain remarkable training within the world of Fashion Retail relating to quality assurance.

Qualifications and Experience    

Qualifications and Requirements

• South African Citizen
• A 2021, 2022 or 2023 Graduate with a relevant completed Degree or Diploma in Fashion, Clothing Production and/or Textile Management
• Demonstrate an understanding and aptitude for Clothing, Garment Construction and Pattern-Making
• Creative flair
• Organizational ability
• Interpersonal skills
• No work experience needed