Job Openings at SMD Technologies

Requirements:

• Great communication skills
• Smart phone/Tablet
• Matric pass
• 5+Years retail experience
• Under 29
• Able to work weekends when required
• Own Vehicle

Job Spec:

• Merchandising
• Promoting
• Reporting on in-store activates and general feedback
• Building relationships with store management
• Reaching targets
• Negotiating space
• Sales Driven
• Managing employees
• Team Training
• Time Management

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• We are looking for young energetic reliable candidates to make sure key lines are promoted and sales targets are achieved. Candidates will be required to work in specified retail stores representing and promoting selected brands and products.

We have 10 stores we will fill so please only apply if you can get to any of the below stores on a daily basis:

• IC SANDTON
• IC V & A WATERFRONT
• IC MALL OF AFRICA
• IC GATEWAY
• IC EAST RAND CROSSING
• IC CANAL WALK
• IC EAST GATE
• IC ROSEBANK
• IC CAVENDISH SQUARE
• IC MENLYN

Requirements:

• Great communication skills
• Smart phone/Tablet
• Matric pass
• 2+Years retail experience
• Under 29
• Able to work weekends

Job Spec:

• Merchandising
• Promoting
• Reporting on in-store activities and general feedback
• Building relationships with store management
• Reaching targets
• Negotiating space
• Sales Driven
• Retail hours 6 days per week

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• Traffic managers have a keen eye for design, a creative passion and flair. They are highly skilled at running a great campaign from concept through to delivery, as well as being competent in allocating resources, monitoring, and reporting on the status of the project.

Roles and Responsibilities: 

• The role is primarily to keep designers on deadline, and co-management of the design department.
• Help move jobs around to free up designers for urgent work, then keep them back on track.
• Ensure that the assets are collected from China Team and given to the designers.
• Feedback on job progress.
• Follow up on feedback not received.
• Help allocate tasks so that certain designers are not overloaded or overlooked.
• Keep the PDS up to date, assign tasks to designers and close these out once completed.
• Assisting with the tracking of work in PDS and tasks.
• Evaluate briefs, follow up for missing assets or info where needed.
• Control resource allocation.
• Assist with uploading of basic briefs on PDS.
• Tracking of hours for non-SMD jobs and overtime and sending monthly reports
• Arranging quotes/invoices and payment of external vendors for services requested 
• First check for spelling, codes, prices, information and correctness on flyers and brochure work.
• Assist with the designers monthly KPI’s.
• Assist designers with in-office needs.
• Compile daily deadline list and manage/track work.
• Design Team management – keep track of leave and plan ahead.
• Adobe Suite management for all accounts.
• Shutterstock Image management for all designers, including digital designers.
• Conduct weekly team meetings, to keep everyone on track.
• Conduct weekly product developer meetings to ensure all project deadlines are met and reporting on the status of each job on the system.
• Liaise with China Team and Product Developers where needed in the absence of the Art Director.

Requirements: 

• 3 – 5 years’ experience in a similar position.
• Relevant qualification ie – project management.
• Resourcing experience with high volume traffic projects.
• Proven project and account management experience.
• Skilled at working under pressure.
• The ability to problem-solve around deadlines and workflow.
• Being able to change or pivot to different tasks or triage important tasks effectively.
• Strong and organised personality.
• Ability to streamline workflow independently.
• People management skills.
• Team leadership abilities.
• Effective communication skills.
• Efficient administrative abilities.

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• A Forklift Driver, or Forklift Operator is responsible for operating forklifts/flexi machines and moving goods around warehouses and other industrial sites. Their duties include using forklifts/Flexi/Bendi machine to unload deliveries, stacking boxes for storage and moving wooden pallets around the warehouse.

Roles and Responsibilities:

• Loading and unloading materials from a variety of vehicles
• Moving pallet-packed materials around the site or storage facility
• Checking loads are secure
• Performing equipment checks and basic maintenance
• Following written instructions and keeping records
• Adhering to health and safety regulations
• Completing physical tasks quickly and accurately.

Skills:

• Good spatial awareness
• Attention to detail
• Ability to work well with others
• Ability to operate and control equipment
• Understanding of health and safety

Requirements:

• Valid license is essential
• Matric Certificate

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• IT Technical Support will be responsible for monitoring and maintaining the computer systems and networks of an organisation. They will need to provide technical assistance and support to employees. 

Job Description:

• Act as the initial point of contact for all computer and system related concerns from employees.
• Respond to tickets logged by employees. Logging the queries of employees.
• Support computer software integration by diagnosing and troubleshooting common problems.
• Diagnosing any hardware and software faults within computer and network systems.
• Setting up computers and devices for new employees. Installation and configuration of hardware operating systems and applications.  
• Resolve technical issues related to network interruptions.
• Actively update, maintain and monitor all aspects of computer networks.
• Testing and evaluating new technology.
• Following instructions in order to set up a system or fix a fault.

Job Requirements:

• At least one year working experience in the IT Technical Support ‘world’/Frontline Technical Support.
• Would possibly look at a school leaver/graduate who will be studying a relevant IT Degree or already has a relevant IT degree
• Proficient with the essential Microsoft applications (Outlook, Word, Excel, and PowerPoint).
• An added bonus would be having certifications in A+ and N+ computing/networking.
• Experience working with different operating systems including Windows and Mac OS.
• Time management skills and the ability to establish reasonable and attainable deadlines for resolution.
• Individual must be energetic and highly motivated

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• The Junior Administrator primarily assists their delegated team with daily, weekly, and monthly administrative tasks. We are looking for a driven individual who has the potential to grow within our company. 

Requirements and Qualifications

• Any undergrad degree, preferably with an emphasis on Sciences over Humanities/an aptitude for Math OR at least a couple of years of relevant related experience in client service/management together with good Excel and Math ability and a good record

Key competencies

• Organized and diligent
• Flexible on USA hours (10am – 7PM or alternatively hours within the USA workday based on EST (Eastern Standard Time) between 1PM and 10PM SA time). From time to time, we require staff to stay later for meetings (Hawaii meetings can be at midnight but are infrequent, however ECRM and some ad hoc meetings can require the team to stay until 11/12PM. Hours back/days off would be arranged around these extra hours of course)
• Mathematical aptitude 
• Basic MS Office Suite – Intermediate Excel

Job Duties and Responsibilities:

• Client research – mostly online on client websites/Amazon/AliBaba etc. (Including product comparisons and price benchmarking vs competitors)
• Ad hoc research tasks - as required
• Client Set Up/Quote Sheets – Excel
• Administering online client portals – monitoring for new POs, charges etc. weekly, and capturing invoices as required on the portal/s.
• General Admin – Maintaining records/uploading documents on our online CRM platform, arranging samples with logistics, assisting on various admin tasks as required by the team
• Data Capture – ad hoc assisting the team capturing orders etc.
• Meeting Prep – Creating basic presentations on PowerPoint from existing collateral and ad hoc creating of slides for new products according to usual guidelines
• Basic product development – gap analysis based off the research tasks to suggest items for development. Assisting with coordination between the team and China tracking product development requests, requesting quotes, and following up with China to ensure timeous replies

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• The candidate will work closely with Executive Personnel to provide, inter alia, administrative support and will report directly to the Executive Assistant and indirectly to the Executive Personnel.

Required qualification:

• Bachelor’s Degree.

Required experience:

• At least 3 years in a corporate environment reporting to senior management.

The roles and responsibilities include, inter alia:

• managing diaries and organising meetings and appointments;
• booking and arranging travel, transport and accommodation;
• assisting with time management;
• liaising with key stakeholders;
• reconciliation of expenses; and
• answer phones in a professional manner and direct calls to appropriate persons or take detailed messages.
• taking meeting minutes and following up to ensure that all actionable items are completed

Key skills required:

• excellent verbal and written communication skills;
• independent thinker;
• attention to detail;
• ability to work independently and in a team;
• ability to work in a high pressure environment;
• the ability to manage multiple tasks at once and prioritize accordingly;
• honesty;
• organization;
• hard working and proactive;
• ability to adapt;
• proficient in Microsoft Office;
• willingness to learn and to grow with the company;
• a calm and professional manner;
• reliable, loyal and discrete.

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• The Senior Administrator primarily assists their delegated team with daily, weekly, and monthly administrative and logistical tasks. We are looking for a driven individual who has the potential to grow within our company. 

Requirements and Qualifications

• Any undergrad degree, preferably with an emphasis on Sciences over Humanities/an aptitude for Math OR at least a couple of years of relevant related experience in client service/management together with good Excel and Math ability and a good record
• Senior Administrator Duties and Responsibilities
• Client research – mostly online on client websites/Amazon/AliBaba etc. (Including product comparisons and price benchmarking vs competitors)
• Ad hoc research tasks - as required
• Client Set Up/Quote Sheets – Excel
• Administering online client portals – monitoring for new POs, charges etc. weekly, and capturing invoices as required on the portal/s.
• General Admin – Maintaining records/uploading documents on our online CRM platform, arranging samples with logistics, assisting on various admin tasks as required by the team
• Data Capture – ad hoc assisting the team capturing orders etc.
• Meeting Prep – Creating basic presentations on PowerPoint from existing collateral and ad hoc creating of slides for new products according to usual guidelines
• Basic product development – gap analysis based off the research tasks to suggest items for development. Assisting with coordination between the team and China tracking product development requests, requesting quotes, and following up with China to ensure timeous replies
• Developing a solid and trusting relationship between major key clients and company
• Developing a complete understanding of key account needs
• Anticipating key account changes and improvements
• Strategic planning to improve client results
• Analysing client data to provide customer relationship management
• Maintaining all client documentation and cohesive, up-to-date files, so as to have accurate, relevant, and readily available client focused data at all times

Logistics Administrator  Additional Requirements

• 2-4 years administration experience
• Organized and diligent
• Flexible on USA hours (10am – 7PM or alternatively hours within the USA workday based on EST (Eastern Standard Time) between 1PM and 10PM SA time). From time to time, we require staff to stay later for meetings (Hawaii meetings can be at midnight but are infrequent, however ECRM and some ad hoc meetings can require the team to stay until 11/12PM. Hours back/days off would be arranged around these extra hours of course)
• Mathematical aptitude 
• Basic MS Office Suite – Advanced Excel

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• This role requires a flexible individual who can handle B2B sales and build effective long-term relationships with customers and perform sets of sales activities to help the organisation run effectively, efficiently and in support of business strategies and objectives.

Roles and Responsibilities: 

• To acquire targeted business clients by actively optimizing pipelines and sourcing new leads until they are engaged.
• Maintain relationships with existing clients.
• Conduct market research (analyze competition landscape, the efficiency of sales strategies, etc.)
• Achieve forecasted sales goals
• Manage the sales pipeline and source leads
• Plan and execute sales activities that will ensure sales growth objectives.
• Be able to properly demonstrate the features and benefits of Company instrumentation to customers.
• Set demo session with the potential customer to convert
• Meet customer requirements (responsive, schedule conscious, etc) and maintain relationship
• Provide forecasts, reports, marketing intelligence, and information
• Attend and represent the Company at local and national exhibitions and meetings.
• On-board customers and keep the communication alive
• Contributes to team effort by accomplishing related results as needed

Key Requirements:

• 3+ years of B2B sales experience, with relationships in the industry.
• Bcom degree in a relevant field or similar
• Excellent communication and presentation skills
• Solid knowledge of Sales management and b2b sales pipeline management
• Familiarity with analytical, productivity, and reporting tools.
• Advanced excel skills
• Vehicle and drivers licence
• Able to travel around the country if need be

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The main purpose of this role is to free up the key account managers’ time and focus on admin, so that they can rather focus on sales strategies that develop and enhance buyer and product manager relationships online product enrichments and online promotions.

• This position will report directly to the eCommerce Executive Key Accounts Manager & the Creative Director.

E-commerce Duties and Responsibilities

• Assist ecommerce staff with the daily processing of orders ensuring maximum 2-day turn around for picking, packing and delivery. Includes the printing of orders, packing lists, loading lists and delivery waybills.
• Send approved sales and purchase orders to warehouse for deliveries and follow up to ensure deliveries have been made.
• Assist eCommerce Key Account Managers with resolving customer complaints in a timely and courteous fashion.
• Maintain and update pricing as needed for promotions and specials.
• Maintaining sales records and files as per company and departmental policy.
• Assisting where needed with improvements to online listings and identifying opportunities.
• Follow up with returns regarding credits, replacements, and repairs.
• Notifying customers on the progress of their orders where applicable.
• Manage stock and ensuring forecasts are correct and stock on hand across relevant platforms as well as advise which stock is end of life, so that the account managers can run relevant promotions.
• Ensure correctly marked waybills and/or paperwork is sent to relevant stakeholders in time -where applicable.
• Update stock files per account and send to buyers as per their request, daily and/or weekly.
• Assisting in the maintenance of relationships with all buyers and their assistants to ensure consistent communication.

 Skills and Competencies: 

• Exceptional communication skills – written & verbal.
• Must be proficient in Excel – Pivot Tables and Charts, V-Look Up, Data sorting and analysis
• Must be tech savvy, the role requires you to be fluid in your ability to quickly learn how to use new CRM and Stock management systems as well embrace new system developments
• Must be a highly sociable person, with excellent communication and conflict resolution skills
• Must be a problem solver - who demonstrates determination, grit, resourcefulness and ownership in executing your duties and solving problems.
• Most importantly must be well organised, disciplined, efficient and data driven.

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• SMD Technologies, the home of Volkano, is looking for a dynamic leader to lead the ecommerce team in expanding its commercial market share across South Africa’s top online retail platforms. We are looking for candidates who have management and retail experience (not necessarily online retailers). 
• If you are an inspiring, engaging, energetic individual who is both business and digitally savvy, who loves people, loves to win and loves being part of a team then please continue reading and apply:

Responsibilities:

• Support, mentor and lead a team of high performers by providing strategic insights and solutions, that will assist the team with exceeding monthly sales targets and manage key relationships with all relevant stakeholders
• Develop and maintain operational and strategic synergy between the digital marketing team and the ecommerce sales team, by aligning digital campaigns to achieve sales targets
• Develop and implement eCommerce strategy to improve platform sales and account performance
• Collaborate with the marketing team to create effective digital campaigns that will improve traffic acquisition across multiple online retailers, and develop brand equity and mindshare
• Deploy strategies that optimize product listings
• Conduct market research and competitor analysis and discover new trends best online practice
• Utilise data supported solutions and programs to formulate effective sales strategies and assess KPIs and KPAs
• Report back to the Director, on the team’s overall performance, Year on Year ad Year to Date sales performances
• Monitor sales performances of individual team members, and offer support and guidance where needed, to ensure sales targets are achieved.

Requirements:

• At least 3 years of experience in a similar role
• At least 3 years of management and leadership experience, with available references of former team members or managers, we can contact to verify your strong leadership capabilities and track record
• Experience managing marketing and ad budgets
• Experience developing and overseeing digital marketing strategies for the growth of your channels
• Excellent understanding of analytics, sales tracking, data interpretation and proficient in excel
• Strong marketing and tech background
• Knowledge of digital marketing channels such as PPC, SEO, Social Media Display, affiliate marketing channels and digital marketing funnel
• Knowledge of Attribution modelling, website speed optimization, A/B testing, conversion management, sales journey optimization, traffic analysis and reporting tools
• Degree in a related field 

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• SMD Technologies is looking for an experienced individual to join the team as head of international sales. The selected candidate will direct and oversee the organisations international sales policies, objectives and initiatives.

Requirements:

• experience with logistics and global trade
• international retail and distribution sales experience with a proven C-suite sales track record
• experience in managing a team of international Key Account Managers
• experience with sourcing and distribution out of China and Hong Kong
• to be based in Johannesburg but able to travel extensively often for long periods of time (expected time ratio of around 50% in SA; 25% HK and China; 25% global travel)
• strong analytical ability
• ability to identify system requirements to streamline processes and implement together with software development team
• needs to be self-motivated and highly ambitious
• relevant tertiary qualification
• at least 5 years’ experience in a similar position with managerial experience.