Job Openings at Watershed Consulting

KEY PERFORMANCE AREAS:

• Budget planning and management
• Sponsorships and events strategy conceptualization
• Sponsorships and events strategy execution  
• Project timeline management
• SAP responsibilities (raising requisitions, creating service entries)
• Collaborating with other business areas as well as external suppliers
• Management of new sponsorship contracts as well as sponsorship contract renewals
• Digital support for all sponsorships
• Maintenance of digital database as well as tracking the digital performance of all sponsorships

QUALIFICATION AND EXPERIENCE REQUIRED:

• NQF 5 level qualification (240 credits - level 8 framework) in related field
• Motor industry experience and experience in promotions or marketing will be advantageous.
• PC literacy (MS Office Advanced) and SAP knowledge
• Experience in social media management will be advantageous

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KEY PERFORMANCE AREAS:

• Manage the Service Repair, Warranty and Parts Business at Dealerships
• Maintain Business relationships with Customers, Dealerships and Business partners/suppliers
• Investigate and report all product quality issues 
• Launch and Manage Service and Recall Campaigns
• Liaise closely the production plant on quality issues
• Diagnostic Explorer support
• Gather and analyze product problem information and data and submit reports as well as PFR`s (Product Feedback Reports).
• Manage the policy budget provided for out of warranty on known technical problems correctly.
• Ensure that the budget is adhered to.
• Maintain job related administration functions and records.
• Will be required to travel and sometimes at short notice.

QUALIFICATIONS:

• NQF Level 6 (Minimum 360 credits on level 8 framework) N6 Technical Diploma or Relevant.
• Automotive Trade Test Diploma (Technical Diploma) – Qualified Diesel Technician.
• Code EC (14) driver’s license

Experience:

• Experience in Franchised Truck Motor Workshop Management
• Vehicle repairs experience – 5 years
• Head Office experience in dealership management – 5 years
• Warranty repair support/approval – 5 years
• In-depth Root cause analysis – 5 years
• Warranty and Quality management with OEM/Plant/dealership – 5 years
• Fully computer literate including literacy Lotus Notes, MS Office and Outlook.
• Report writing skills are a requirement.
• Experience at a Truck Dealership will be advantageous

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• Experience with Electrical AND/OR Solar Products a MUST!!!
• Full External Sales Function
• Business Development
• Liaison with International suppliers & customers
• Market Segmentation, analysis & penetration
• Market Research 
• Conducting client visits 

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KEY PERFORMANCE AREAS:

Project Management

• Coordinating internal resources and third parties/vendors for the flawless execution of projects.
• Developing project scopes and objectives, involving all relevant stakeholders / business owners and ensuring technical feasibility.
• Ensuring that all projects are delivered on-time and within scope.
• Ensuring resource availability and aligning priorities to business needs and expectations.
• Continuous feedback to stakeholders /business owners.
• Establish and maintain relationships with third parties/vendors/dealers.

Application Management

• Continuous improvement of workflows and systems to speed up processes.
• Business analysis and specking of system changes.
• Ongoing development and maintenance of existing and new systems.
• To have a close relationship with the development team and to ensure that there is an understanding of the system requirements.
• Managing new BI development and reporting.

3rd Part Systems Integration

• Management of Integration to 3rd Party Systems. E.g., Dealer Management Systems, Innovation, and SAP.
• Quality assurance of any new system changes.
• Monitoring of live systems and escalation of any issues.

Human Resources

• Management of supplier teams
• Continuous development and training of staff
• Empowerment of staff

QUALIFICATION AND EXPERIENCE REQUIRED:

• NQF level 7: (360 credits – Level 8 Framework) or equivalent qualification
• Project Management
• System Development experience
• Business analysis experience
• Project management experience
• Experience with Application Integration and Business Process Integration
• Database knowledge (DB2) and SQL
• Dealer Sales or Service experience
• Warranty process experience
• Computer Literacy (MS Office package – advanced)
• Excellent communication skills (verbal and written)

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Key Responsibilities

• Assist Account managers execute the following:
• Achieve agreed sales targets
• Achieve agreed profitability
• Expanding client base
• Establish, develop, and maintain relationships with current and future customers
• Provide after sales service
• Maintain healthy prospect pipeline
• Attend client meetings when required
• Ensure timely and accurate completion of enquiries, quotes and tenders
• Loading of rental orders on the ERP system
• Compliance to all reasonable instructions
• Compliance to the Kwikspace / clients SHEQ code of conduct and standards
• Compliance to all COVID protocols required
• Research and provide leads to the Account Managers

MINIMUM QUALIFICATION: MINIMUM EXPERIENCE:

• Grade 12
• Diploma/Degree in Marketing or Sales
• At least 3 years relevant experience
• Successful track record in achieving targets
• Report writing and previous experience using an ERP system
• Ability to read construction drawings

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List of Duties & Responsibilities of the Fashion & Apparel Coordinator:

• Once briefed from buyer: email suppliers the buyers projection map given by month by season so they aware of what orders are coming.
• Once designer has briefed factory: start chasing lab dips & fits from supplier while you wait on the customer PO.
• Once prices are confirmed: chase for the order copies from buyers
• Download & Print orders
• Check orders are raised correctly – delivery dates, prices, colours
• Tag factories for printing of swingtags/print tickets
• Loading of costings onto Swift
• Raise indents to factories (can only do this once the briefs /ODR / costings are loaded onto Swift)
• Send an on order to the suppliers each week of orders raised to confirm they have received.
• MST production: Chase for fit samples, lab dips, strike offs, PPS and BPS
• Once received log onto Swift and handover to the designer for checking and then onto QA for processing.
• Send off to buyers and chase for lab dips/strike off & fit approvals
• E-mail approvals to the factories
• Copy on queries from factories with regards to the design/style etc.
• If not approved, chase for re-submission with the suppliers (MST)
• Send seals back to factories timeously
• Send factories packing instructions
• MST for all deliveries due the week of and 1 week prior.
• Send customer order copies to factories blocking out wsp
• Work with frequent amendments
• Update target reports weekly with merchandiser
• Daily e-mail queries from factories / shipping
• Daily correspondences with buyers / planners
• Queries on packing lists/barcode labels from factories

Minimum Requirements:

• Matric + Relevant tertiary education in Fashion
• Previous experience in a coordinator role in the FASHION & APPAREL sector
• Deadline driven

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KEY PERFORMANCE AREAS:

• Participate in and encourage dealer support of EDER (Early Detection Early Resolution) processes and principles.
• Gather and analyze product problem information and data and submit Techshare reports as well as PFR`s (Product Feedback Reports).
• Assist dealers with technical and customer queries.
• Ensure dealer complies with Warranty rules to avoid redebits and rejections.
• Manage the policy budget provided for out of warranty on known technical problems correctly.
• Ensure that the budget is adhered to.
• Manage special service campaigns/recalls to achieve set company targets.
• Assist CCC (Customer Call Centre) with customer complaint resolution.
• Regular scheduled dealer and fleet owner visits.
• Maintain job related administration functions and records.

QUALIFICATIONS AND EXPERIENCE:

• NQF Level 6 (Minimum 360 credits on level 8 framework) N6 Technical Diploma.
• Automotive Trade Test Diploma (Technical Diploma) – Qualified Technician.
• Working experience as a qualified automotive technician.
• Diagnostic fault finding and electrical / electronic fault tracing and repair would be an advantage.
• Relevant experience in the technical and retail environment of the motor industry would be an advantage.
• Fully computer literate including literacy Lotus Notes, MS Office and outlook.
• Report writing skills are a requirement.
• A minimum of five years technical experience on various vehicle models would be an advantage.
• Will be required to travel.

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DUTIES & RESPONSIBILITIES

• Switchboard and reception duty
• Receive clients in the yard, show them different units and assists with quote enquiries in the absence of Account Managers and communicate with Account Managers about leads
• Printing of Return and Delivery
• Managing of gate schedule
• Handle / control of petty cash
• Assisting and reporting on branch debtors
• Dispatching and receiving of trucks
• Linking stock units to the jobs and adding stock to a job
• Creating jobs from a Quote in the absence of the Account Manager for the branch
• Manage the contracts workers and handyman, assist them in getting units out into the market with necessary quality control and on time
• Assisting the handyman with necessary arrangements relating to warranty work
• Opening and closing warranty jobs in the absence of the Account Manager
• Handle all delivery note and queries from head office
• Weekly handling of stock take, handling of stock related queries and handling stock for basic refurbishment work
• Air conditioner stock management, arranging of services and ensuring that there is a working / clean stock on hand
• Providing market intelligence and assisting the Sales Manager – Rentals in the branch specific improvement initiatives
• Carrying out all reasonable instructions

MINIMUM EDUCATION:

• Matric (Grade 12)
• Diploma / Degree (Administration)
• Must have valid driver’s license

MINIMUM EXPERIENCE:

• 3 Years in similar field

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Job Description

Internal Sales and Exteranal Sales

• The successful candidate will work 3 days on-site at the office doing Internal Sales AND 2 days on the road doing Exteranls Sales
• Must have a valid drivers license and Own Car
• Must have experience selling Electrical Products (company's products are cables and lighting)
• Must have experience selling to big retailers
• 5 years experience and above doing external sales and internal sales
• Full end to end management of B2B sales:
• Direct, tailored selling to multi industry clientele within Gauteng region

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KEY PERFORMANCE AREAS:

Dealer Management         

• Monitor Dealer performance in terms of targets.
• Monitor and Manage support from dealer group and understand the reasons for lack of support.
• Manage quotes and the lack of conversions.
• Identify and action improvement areas.
• Support company with training content as and when necessary.
• Conduct dealer and stakeholder visits.

Order Management           

• Manage and maintain optimal order conversions.
• Manage all complex quotes which need intervention outside of the system.
• Prepare quote templates which need to be presented to prospects.
• Feedback into stock meeting to ensure all future opportunities are able to be fulfilled.
• Identify and action improvement areas.
• Effective communication and feedback to dealer network, including sales dealer bulletins.
• Preparations and presentation of Stock Obeya meetings.

General

• Manage the communication to all regional staff as and when required.
• Assist the sales process for the new sale.
• Identify and action improvement areas.
• Preparation of presentation packs for sales prospect visits.

QUALIFICATIONS AND EXPERIENCE:

• NQF Level 6 (Minimum 360 credits on level 8 framework) qualification in Business & Supply Chain Management or related.
• Analytics or Supply Chain background (minimum of 5 years).
• SAP knowledge and experience would be advantageous  
• Automotive industry knowledge and experience - Essential
• High degree of computer literacy – Essential.
• Excel Advanced – Essential.