Job Opportunities at Nedbank

Job Purpose

• Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

• Respond to client needs by offering the right service and solution.
• Build client trust by applying your expertise and experience to do good for your client.
• Educate clients and potential clients on how to subscribe and service their account.
• Treat clients with respect, build trust, show care and humility in all client interactions.
• Help clients achieve their goals and grow financially.
• Own the client request end to end and route for alternative intervention if not equipped to service the client.
• Entrench clients and deliver value through cross selling.
• Facilitate the sales process by informing clients of the product features and benefits.
• Document client needs analysis and provide corresponding product solutions.
• Obtain referrals from existing clients as well as leads from other business units.
• Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
• Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
• Collaborate with internal stakeholders to provide complete financial solutions for clients.
• Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
• Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
• Act with a client first mindset in all client engagements.

Nedbank Goals:

• Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
• Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
• Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
• Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
• Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
• Support the achievement of the sales and service strategy objectives and values.
• Enable Nedbank's strategy of being financial experts who do good.
• Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

• Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
• Report suspicious transactions to the relevant department.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
• Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
• Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Essential Qualifications - NQF Level

• Diploma
• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• FAIS Approved Qualification

Minimum Experience Level

• 2 - 3 years Retail/Banking Client Service, Sales, Relationship experience

Technical / Professional Knowledge

• Product sales skills
• Sales Strategies
• Product Knowledge
• Customer service principles
• Nedbank policies and procedures
• Customer relationship management

Behavioural Competencies

• Building Customer Loyalty
• Building Trusting Relationships
• Sales Persuasion
• Technology Savvy
• Planning and Organizing
• Adaptability
• Applied Learning

Closing Date- 16 April 2026

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Job Purpose

• To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations. 

Job Responsibilities

Client Engagement:

• Address any concerns relating to the queue flow or digital devices.
• Assist client to download online applications and resolve any log in issues.
• Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
• Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
• Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
• Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
• Educate clients and potential clients on how to subscribe and service their account.
• Educate clients on self-service, digital functionality and features.
• Facilitate a conversation with the client to assist them to complete their service needs online.
• Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
• Meet, greet, establish and clarify client needs and verify documentation and direct clients.
• Nurture strong, long-standing client relationships.
• Own the client request end to end and route for alternative intervention if not equipped to service the client.
• Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

• Accept and service cash transactions over the counter.
• Action control check list applicable to teller, enquiries and foreign functions daily.
• Balance and secure branch stock holding (e.g. cards).
• Control the queuing process and prioritise clients with special needs.
• Destroy old stock (e.g. cards) identified by reports.
• Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
• Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
• Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
• Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
• Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
• Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
• Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

• Mitigate risk by controlling counter and drop safe limits according to policy.
• Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

• Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
• Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
• Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
• Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

• Diploma

Preferred Qualification

• Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

• 1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

• Customer service principles
• Product Knowledge
• Problem solving skills
• Relationship management
• Nedbank security policies and procedures
• Governance, Risk and Controls
• Forex product

Behavioural Competencies

• Building Customer Loyalty
• Earning Trust
• Collaborating
• Managing Work
• Adaptability
• Stress Tolerance
• Continuous Learning

Closing Date- 16 April 2026

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Job Purpose

• To plan, direct and co-ordinate the activities of enterprise-wide projects to ensure that project goals are accomplished and to develop project plans specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans and allocation of available resources, in line with the business strategy. '
• The Project Manager will also monitor and report on project and deliverable progress, run agile ceremonies, and provide mentorship and coaching on agile best practices.
• The Project Manager will also ensuring the team is working on the right tasks at the right time, working closely with the product manager to translate epics, stories, and other items on the sprint list into actionable tasks for the delivery team

Job Responsibilities

• Ensure successful implementation of Agile in software projects with improved quality in accordance with business needs and strategic goals.
• Provide expert level guidance to software project team in terms of process, system, tools, methods as well as communication, integration, and successful team dynamics through weekly facilitation sessions
• Integrate with diverse stakeholders by engaging and facilitate with multiple diverse groups across a spectrum of wants and needs
• Engage and facilitate with multiple diverse groups across a spectrum of wants and needs
• Build professional relationships though engagement and regular communication and feedback with all stakeholders using quality metrics and project status reports as drivers
• Ensure accurate cost estimation based on coverage of client requirements and project scope.
• Ensure project budget are managed within project scope.
• Ensure projects are delivered on target within due date, budget and according to scope and project governance.
• Ensure traceability of defined benefits throughout the lifecycle of the project and escalate any deviations.
• Ensure management of scope, including coverage of client requirements, are created based on estimations.
• Manage delivery of project against agreed schedule. Meet project requirements.
• Manage project priorities effectively and ensured dependencies are catered for according to the project scope.
• Ensure professional advice accepted and implemented.
• Identify project stakeholders, communicate their roles, define their level of participation in project, and map their communication needs and stakeholder engagement strategies throughout the project plan.  
• Be able to structure and lead multidisciplinary and multi-level stakeholder engagements with the ability to synthesize and communicate in a non-technical language
• Ensure each stakeholder group is actively managed through the change cycle.
• Ensure business change impact is conducted across process, systems, and technology in accordance with change management plan.
• Ensure roles and strategies are defined, and behaviors and operations are understood.
• Ensure clients are informed.
• Ensure the change management process is led and supported together with the client.
• Ensure satisfactory post implementation review and performing retrospectives/inspect & adapt sessions as required.
• Ensure client needs are accurately captured in scope.
• Ensure sufficient resource allocations.
• Manage delivery of large and complex projects according to prevailing project management methodology.
• Conduct effective resource negotiation and allocation. 

People Specification

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Professional Qualifications/Honour’s Degree

Preferred Qualification

• Project Management

Essential Certifications

• PMP or Prince certification. Programme Management certification (PGMP)

Preferred Certifications

• Project Management or closely related Certified Scrum Master  and  Scaled Agile certification

Minimum Experience Level

• 8-10 years experience working in a project environment of which 2-3 years working with medium to high complexity projects

Technical / Professional Knowledge

• Relevant regulatory knowledge
• Industry trends
• Relevant software and systems knowledge
• Research methodology
• Principles of financial management
• Cluster Specific Operational Knowledge
• Principles of project management
• Communication Strategies
• Decision-making process
• Governance, Risk and Controls

Behavioural Competencies

• Decision Making
• Influencing
• Planning and Organizing
• Work Standards
• Applied Learning
• Customer Orientation
• Earning Trust

Job Post End Date: 17 April 2026

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Job Purpose

• Nedbank card issuing for individual business is looking for a dynamic and creative candidate to manage the spend Centre of Excellence, this role will work through credit, debit across AmEx. This role will be responsible for managing spending and ensure continuous activities for Nedbank

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Bachelor’s degree in Business, BCom IS, Engineering, Digital / Technology / Business Studies
• Postgraduate qualification will be an advantage 

Minimum Experience Level

• 5-10 years of banking experience
• Creating a strategy and plans to drive and increase card spend, between individual credit debit and American Express
• 7–10 years’ experience in Card Product or Spend Management, with a proven ability to create and execute card spend strategies that drive growth across credit, debit, and American Express, including interchange optimisation and spend market share growth.
• Strong experience in Customer Value Management (CVM), using deep transactional and behavioural insights to influence customer behaviour, optimise rewards, identify niche spend trends, and forecast customer spend.
• Demonstrated experience in card scheme management, including working with Mastercard, Visa, and/or American Express, managing commercial agreements, tracking spend targets, reporting interchange performance, and driving global and international spend.
• Proven capability in designing and enhancing end-to-end customer spend journeys, including driving adoption of digital and modern payment methods (virtual cards, digital wallets, bill payments) and executing debit-to-credit spend optimisation strategies.

Technical / Professional Knowledge

• Consumer behaviour
• Diversity management
• Employee training/development
• Financial Accounting Principles
• Governance, Risk and Controls
• Microsoft Office
• Operations planning
• Organisational systems
• Principles of project management
• Relevant Nedbank product knowledge

Behavioural Competencies

• Planning and Organizing
• Decision Making
• Innovation
• Business Acumen
• Guiding Team Success
• Driving for Results

Closing Date: 15 April 2026

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Job Purpose

• To manage product Innovation (Development; Maintenance and Governance; Non Interest Revenue (NIR)) in order to achieve Nedbank Home Loans strategic objectives.

Job Responsibilities

• Build and maintain effective working relationships.
• Build strong stakeholder relationships by providing advice on credit processes, policies, documentation and system enhancement.
• Ensure clients' expectations are met to the required standards.
• Audit staff performance in line with client and operational standards.
• Ensure efficient work ethic and achievement of Business Unit strategies and goals.
• Draft and present monthly business reports to stakeholders.
• Compile and analyze reports from direct reports in accordance with findings, trend analysis and risk indicators.
• Ensure team transformational targets are met during recruitment, retention and training process and using preferred suppliers.
• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
• Develop and implement action plans to address issues raised in culture surveys.
• Create a client service culture. Support implementation of business optimization improvement through team engagement.
• Encourage team to generate innovative ideas and share knowledge.
• Identify and drive development and implementation of solutions.
• Conduct on-the-job training, counselling and coaching.
• Identify staff performance gaps from assessment evaluations and analyze performance data.
• Adhere to the terms and conditions of employment.
• Ensure service level agreements are achieved and maintained.
• Maintain and update QA policies and procedures.
• Enhance policies and procedures by reviewing and recommending submissions to the business.
• Support decision making by gathering and analyzing information from different sources.

Technical Skills Required

• Product ownership and product management
• Critical thinking
• Problem solving
• Prioritisation
• SAFE Agile
• Business cases

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

Minimum:

Bachelor’s Degree / Advanced Diploma (NQF Level 7) in:

• Business Management
• Finance
• Information Systems
• Economics
• Product or Project Management

Highly Advantageous / Ideal:

Postgraduate Diploma (NQF Level 8) or equivalent in:

• Product Management
• Business Administration
• Finance
• Strategic Management
• SAFe, Agile Product Management, or equivalent certification

Minimum Experience Level

Minimum 5 years in:

• Senior Product Management roles
• Full product lifecycle ownership (strategy, build, governance, optimisation)

Proven experience managing managers or senior professionals, including:

• Performance management
• Coaching and capability building
• Delivery against strategic and transformation targets

Strong exposure to:

• SAFe / Agile delivery environments
• Business case development and NIR optimisation
• Risk, governance and regulatory adherence
• Stakeholder engagement at senior and executive level

Technical / Professional Knowledge

• Communication Strategies
• Diversity management
• Employee training/development
• Governance, Risk and Controls
• Principles of project management
• Relevant regulatory knowledge
• Stakeholder management
• Strategic planning
• Management information and reporting principles, tools and mechanisms
• Client Service Management

Behavioural Competencies

• Customer Focus
• Initiating Action
• Innovation
• Business Acumen
• Continuous Improvement
• Motivating the Sales Team

Closing Date: 21 April 2026

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Job Purpose

• To realise the detailed design through programming and configuration and provide guidance and mentoring to other software developers

Job Responsibilities

• Produce working quality software that meets the design
• Develop critical and complex technical components in area of accountability
• Deliver system component designs that are robust and fault tolerant for large complex systems
• Ensure system component designs are supportable , maintainable and re-usable
• Deliver software that is observable and scalable
• Conduct estimate of work effort
• Trouble shoot and problem solve of software issues and provide guidance to other team members
• Produce documentation as per organisational standards
• Continuous improvement of software
• Provide Maintenance and support of software in environments of accountability
• Develop unit and system test cases and conduct unit and system testing
• Create deployment artefacts and stores in source control library
• Manage the deployment package and the execution thereof
• Optimise the tool change in collaboration with  the Biz/ Dev / Ops Engineer
• Update and control the asset knowledge base 
• Ensure integration of own work with other individuals and in team
• Collaborate with designers, product owners and engineering leads to refine the solution
• Contribute into the decomposition of the system solution into component parts for development
• Support the achievement of the  business strategy, objectives and values
• Stay abreast of developments in field of expertise 
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities
• Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy
• Seek opportunities to improve business processes, models and systems though agile thinking.
• Provide mentoring for  multiple software developers

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Diploma / Certificate  in multiple  languages

Preferred Certifications

• Certificate in relevant language where available

Minimum Experience Level

• Min 3 years programming experience

Technical / Professional Knowledge

• IT Data structures
• Application systems
• Agile Development
• System Development Life cycle(SDLC)

Behavioural Competencies

• Managing Work
• Collaborating
• Quality Orientation
• Applied Learning
• Initiating Action
• Technical/Professional Knowledge and Skills

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Job Purpose

• To review credit assessment and manage risk across lending products to provide oversight and optimise the credit portfolio quality for Nedbank.

Job Responsibilities

• Perform monitoring exercise to ensure business alignment to agreed risk appetite measures.
• Gain consensus and highlight pertinent credit risk issues by preparing and presenting reports to various forums.
• Align credit policy to changes in the regulatory environment and in line with best practice by scanning changes and making recommendations.
• Facilitate and guide monitoring activities by obtaining legal opinion and directives.
• Establish emerging risks by studying the external environment including competitors and the macro economy.
• Manage budget by controlling expenditure.
• Contribute towards financial targets by monitoring and improving credit risk.  
• Identify, establish and maintain relationships with stakeholders to ensure buy-in of monitoring activities and recommendations.
• Provide independent opinion to stakeholders to inform prudent risk management.
• Challenge recommendations and policy changes made by the business to ensure thorough understanding of the risk involved.
• Represent Credit Risk by participating in Risk Committees and Forums.
• Ensure that the bank, in its lending practices, treats the customer ethically and fairly by being the customer's voice in Risk Committees and Forums.
• Ensure alignment to changes in regulations and Group Policy by contributing to the maintenance of an up to date credit policy.
• Deliver on the credit risk monitoring plan by managing resources and activities.
• Address immediate and emerging risks by performing ad hoc monitoring exercises.
• Ensure compliance of agreed corrective actions by continuous monitoring.
• Ensure alignment of business to policy and regulations by monitoring and making recommendations.
• Ensure clear direction of activities by establishing and following an annual visitation programme for all regions.
• Ensure accuracy and quality by monitoring work done by team.
• Mentor and coach staff on identified performance gaps by discussing these performance gaps and agree on appropriate action to be taken.
• Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
• Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
• Contribute to team effectiveness by  following the recruitment process when recruiting talent.
• Maintain a capable high performing team and  ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes (e.g. rotation).
• Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
• Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list.
• Ensure transformational targets are met for own team through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Create a client service culture through various required interventions.
• Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
• Encourage team to generate innovative ideas and share knowledge.

Requirements

• NQF Level 7 or Higher in a Financial or Banking related field essential 
• CIMA, Credit management degree or equivalent will be advantageous.
• Valid driver's license and own reliable vehicle
• Min 5 Years’ Credit Assessment / Credit Evaluation and decisioning experience within Banking environment 
• Min 3 Years' Business Banking experience in evaluating current and prospective clients financial Statements and credit reports to determine their ability to honour debt obligations. 
• Firm understanding of legalities associated with lending and collateral
• 1 – 2 Years’ experience in a Team Management / Supervisory would-be advantage
• Proven track-record on managing a large book.
• Must be prepared to travel

Technical / Professional Knowledge

• Business administration and management
• Change management
• Client service management
• Financial Accounting Principles
• Governance, Risk and Controls
• Principles of project management
• Relevant regulatory knowledge
• Service level agreements
• Strategic planning
• Management information and reporting principles, tools and mechanisms

Behavioural Competencies

• Building Partnerships
• Earning Trust
• Coaching
• Communication
• Decision Making
• Inspiring others
• Guiding Team Success
• Planning and Organizing

Closing Date   -   17 April 2026

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Job Purpose

• We’re seeking a dynamic Wealth Manager to join our Team in Cape Town, Kwa-Zulu Natal and the Southern Cape (George/Mossel Bay/Plettenberg Bay/Knysna) — individuals who bring Nedbank’s Connected Wealth vision to life. This role is pivotal in driving impactful growth, fostering collaboration, and shaping the future of integrated wealth management at Nedbank Private Wealth
• You will manage clients wealth needs through an ongoing advisory process to achieve Nedbanks strategic goals of client centricity and revenue generation; as per the business strategy.

Job Responsibilities

• Formulate innovative solutions for our high net-worth clients on their wealth journey whilst being aware of markettrends and variables that may impact their investment plans
• Achieve predetermined sales targets across the business by identifying opportunities in the client base to advise clients on NPWs approved investment, risk and banking solutions
• Acquire new business for the portfolio in line with the Customer Value Proposition segment specifications and acquisition targets to increase market share
• Maximise bank profitability and ensure value add to customers through cross-selling specifically focusing on wealth leads and lending opportunities. This includes the complete spectrum of Transactional Banking accounts, Investment accounts,Foreign exchange requirements, Non-Resident, Exchange control and Offshore banking requirements.
• Maintain expert knowledge of all Nedbank Wealth's approved products, application procedures, processing, and timelines, whilst using this knowledge to drive relevant sales targets
• Inform and educate clients on products and services to ensure retention of existing clients, increasing sales revenue, and expanding the organisation's client base
• Collaborate successfully across all relevant areas to achieve shared goals
• Ensure  compliance with relevant statutory, legislative, policy, and governance requirements
• Stay up to date with relevant legislative amendments and industry best practices, as well as the Company's internal compliance procedures
• Ensuring that the quality of advice remains high and consistent and in line with NPW's investment philosophy and approved products
• Contributing to sustaining a competitive edge through external networking, benchmarking, and representation on related forums
• Developing networks and build alliances to grow and strengthen internal support bases
• Provide support and coaching the wealth managers, paraplanners and other staff as required
• Lead team effectively and efficiently across the HR value chain including recruitment, performance management, retention of critical staff, succession planning, coaching and talent management.

Essential Qualifications - NQF Level

• Professional Qualifications/Honour’s Degree

Preferred Qualification

• Degree in Commerce/Finance/ Business Science etc
• Post Graduate Diploma in Financial Planning 
• Certified Financial Planner (CFP) or studying towards CFP
• Regulatory FAIS Exams - RE5 (essential)

Essential Certifications

• FAIS representative and preferably a Key Individual

Minimum Experience Level

• 5 years related experience in Financial Planning/Wealth Management acquisitions/sales is essential
• RE5 certification is essential
• DOFA essential

Technical / Professional Knowledge

• Microsoft Office
• Client understanding (Wealth management)
• Cross and Up - selling
• Client retention

Behavioural Competencies

• Building Customer Relationships
• High-Impact Communication
• Driving for Results
• Aligning and Executing Sales Strategy
• Creating a Service Reputation
• Guiding Sales Opportunities

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Job Purpose

• To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Job Responsibilities

• Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
• Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
• Improve results by tracking and analysing financial reports against agreed measures.  
• Understand clients business and needs through proactive client relationship management according to portfolio mandate.
• Build relationships with internal stakeholders through communication and networking as determined by client needs.
• Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
• Complete tasks through planning and reviewing against set targets.
• Manage resources (time, processes and support teams) to optimize value against client expectations.
• Comply with risk standards,policies and procedures through training and development as required by group complianceframework
• Research and analyse information by using problem solving techniques to propose solutions for work challenges.
• Support the achievement of the  business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.  
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Degree in Business or Finance (e.g. BSc Economics, B Comm, Certified Associate of the Institute of Bankers) is preferred
• NQF Level 5 or Higher in a Financial or Business related field essential
• Matric / Grade 12  / National Senior Certificate
• Valid driver's license and own reliable transport is essential

Minimum Experience Level

• 2-3 years' Business Service experience in the financial sector a must
• 2-3 years’ experience in Business Acquisition essential
• 2-3 years' Relationship management experience would be an advantage

Technical / Professional Knowledge

• Banking knowledge
• Banking procedures
• Business Acumen
• Business principles
• Business writing
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Microsoft Office
• Nedbank policies and procedures
• Nedbank vision and strategy
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Decision-making process
• Nedbank culture
• Cluster Specific Operational Knowledge

Behavioural Competencies

• Communication
• Energy
• Building Trusting Relationships
• Managing Work
• Sales Disposition
• Sustaining Customer Satisfaction

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Job Purpose

• To build management foundation and to deliver operational excellence and productivity through a team of team leaders and technology managers.

Job Responsibilities

• Create a simplified low cost IT operating platform.
• Deliver promised results through ensuring that plans are approved and accepted.
• Manage resources in executing and achieving business strategy and associated metrics.
• Optimise value add through identifying and managing risks arising from own department.
• Support standardised delivery processes by ensuring business area comply with standards, policy and regulatory requirements.
• Improve delivery capabilities and capacity. Improve productivity and smooth day-to-day operations.
• Make quality and timeous decisions.
• Deliver best practice services, meet and exceed client expectations in support of strengthened business IT collaboration.
• Monitor and manage client, service providers, partners and other stakeholder expectations.
• Support improved delivery capabilities.
• Ensure integrity in actions through building trust and respect.
• Ensure communication and building relationship networks upwards, downwards, sideways and outwards.
• Ensure direct reports understand and support Nedbank's vision, values and strategy.
• Contribute to team effectiveness by participating in the recruitment and selection of senior staff.
• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
• Stay abreast of developments in field of expertise, ensuring personal and professional growth.
• Understand and embrace the Nedbank vision and values, leading by example.
• Ensure issues raised in culture survey are addressed and results are improved.
• Deliver a worldclass service by ensuring a client centric culture.
• Manage performance of direct reports and hold them accountable for managing the performance of their direct reports by implementing performance agreements and ensuring a clear vision.
• Share knowledge and insight with team members and management.
• Create an environment whereby self, managers and team are encouraged to challenge the status quo by initiating constructive debates about work practices and areas for improvement. Improve work processes, productivity and reduce costs.
• Ensure proper financing of the function.
• Ensure that planned projects and deliverables for the year are achieved within planned budget.
• Contribute in creating a low cost IT operating platform.
• Contribute in improving time to market.
• Ensure improved delivery capabilities and capacity.
• Ensure transformational target are met. Achieve business optimisation.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees
• Matric / Grade 12 / National Senior Certificate

Technical Certifications

• Azure Fundamentals (mandatory)
• Additional certifications in automation tools/products (advantageous)

Minimum Experience Level

• 3-5+ years Management Experience, leading people, and production environments in a regulated, high availability setting.
• Managing dba’s, engineers, and vendors.
• 10+ years IT Operations Experience and 8-10 years Job Relevant.
• Technical insight - Database technical experience.
• SQL Database experience
• Mongo Database experience

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Job Purpose

• To develop and maintain best practice models and assessment strategies in line with regulations (where applicable) in order to facilitate world class risk management and/or attainment of strategic objectives.

Job Responsibilities

• Build and formally present reports by monitoring business performance within the set risk appetite and through analysis.
• Report to; monitor and advise operational areas to manage trends through analysis for ad-hoc requirements.
• Manage client expectations by liaising with stakeholders through the model build process as well as the systems and strategy development process.
• Increase efficiencies through programming and automating processes.
• Enhance business efficiencies and ensure compliance through formal communications and interacting with external bodies.
• Challenge model builds from around the cluster through peer review participation and ensuring best practice.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Research and make recommendations for corporate citizenship initiatives in area of influence
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
• Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis; business requirements gathering and designs validation.
• Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
• Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis; business requirements gathering and designs validation.
• Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
• Ensure continuity and record keeping through formal sign-off at forums and by creating documentation.
• Ensure data accuracy through data and front-end analysis; pre and post testing of system/strategy changes.
• Ensure business process consistency through formal communication; updating and maintaining policies.
• Ensure accuracy and feasibility through impact analysis for newly developed products.
• Review reporting and ensure accuracy through analysis and providing feedback.Providing advice to key operational areas ensuring optimal resource allocation and desired results through analysis and communication.
• Manage access and change control and ensure compliance by creating change logs and restricting/providing access.
• Take corrective action where risk is identified in any processes; models or reporting; through analysis and formal communication.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
• Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

Postgraduate Degree in:

• Statistics
• Mathematics
• Financial Risk Management (FRM)
• Chartered Financial Analyst (CFA)
• Certificate in Quantitative Finance (CQF)
• Data Science or related field

Minimum Experience Level

3–5 years of experience in an analytical environment, ideally within:

• Credit risk modeling
• Scorecard development (especially acquisition scorecards)
• Financial services or banking
• Quantitative analysis and data-driven decision-making

Professional Exposure:

• Strong quantitative and statistical modeling skills

Proficiency in:

• Microsoft Excel
• Microsoft Office Suite
• Relevant programming languages (e.g., SAS, Python, R)

Knowledge of:

• Risk management frameworks
• Regulatory requirements (e.g., Basel, IFRS9)
• Project management principles
• Business writing and communication
• Ability to automate and optimize processes

Technical / Professional Knowledge

• Industry trends
• Microsoft Office
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Risk management process and frameworks
• Business writing skills
• Microsoft Excel
• Business Acumen
• Quantitative Skills

Behavioural Competencies

• Applied Learning
• Coaching
• Communication
• Collaborating
• Decision Making
• Continuous Improvement
• Quality Orientation
• Technical/Professional Knowledge and Skills

Closing Date: 16 April 2026

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Job Purpose

• Support the formulation of a communication strategy and an annual communication plan, and conceptualise, draft, design, implement and monitor the Juristic Business Areas, especially CIB’s internal and/or external communications programmes with the objective of influencing the perceptions of target audiences stakeholders and enhancing the relevant unit's and Nedbank's image, reputation, trust and client satisfaction.

Job Responsibilities

• Analyse, build and report on all aspects of communications coverage and impact.
• Where relevant, manage budgets in line with implementation plans.
• Meet appropriate communications guidelines to fulfil the Nedbank brand and trademark policy.
• Apply knowledge and understanding of the business context to ensure credible and effective internal and external communication with stakeholders.
• Develop and maintain effective professional relationships with essential internal and external collaborators and intermediaries in the communications value chain.
• Engage with internal and external stakeholders that promote the brand/CVP/EVP/product/service in support of the communications, marketing and business strategies and objectives.
• Liaise with internal and external stakeholders to promote the communications objectives and enable the Nedbank voice in the B2B marketplace.
• Develop communications strategies across the spectrum of communications disciplines and channels including: reputation management, media, public relations, internal communications, brand marketing, advertising, marketing, digital, social media and new media and production of materials.
• Apply integrated communications by using relevant channels to enhance the communications mix and drive value, especially as it relates to our digital assets.
• Provide advice, inputs and recommendations on business strategies, marketing initiatives and plans and campaigns based on communications as part for the customer lifecycle and its client journey touchpoints.
• Understand Business Unit strategy, marketing strategy, customer value propositions, products and services, employee value proposition.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Minimum Experience Level

• Minimum 3 years’ relevant work experience in Communications, Marketing, Branding, Research, PR or Advertising-related fields

Technical/ Professional Knowledge

• Writing, editing, proofreading, layout and design skills with built-in AI efficiencies.
• Establish tone, style, concepts for comms and artefacts.
• Work creatively within the established guidelines of the Brand.
• Drive Governance across important business areas.
• Knowledge of the printing/publishing, broadcast, digital & social media industry practices and principles.
• Knowledge of communications strategy development & the full communications mix including new media and socials, push notifications and orchestration for commercial use cases.
• Ability to apply creative acumen to written and visual concepts.
• Building on technical/automated alert aspects that live as a result of legacy platforms.
• Business writing skills.
• Experience in developing and implementing media/advocacy and/or communication campaigns.
• Ability to engage in a relevant and credible manner with internal and external stakeholders across review and critique milestones, up until communications may be approved and disbursed.
• Experience of representing an organisation to the internal/external audiences with credibility and flair.
• Knowledge and understanding of business and marketing strategies and applying this to communications within the B2B space.
• Data literacy and a focus on measurability of the comms capability and its performance in the hands of recipients.

Behavioural Competencies

• Adaptability
• Building Partnerships
• Communication
• Decision Making
• Managing Work
• Quality Orientation

Meta Skills

• Demonstrate both analytical and creative thinking
• Quality- and detail orientation
• Facilitate and confidently partake meetings, brainstorms, and critiques
• Collaborate well across departments, and make data-driven decisions
• Manage senior stakeholders to influence outcomes
• Role model adaptability, problem-solving, and effective communication
• Manage time

Future-Focused Skills

• Engage in AI literacy and adoption for Communication-related work
• Maintain knowledge of enterprise ecosystem and digital capabilities
• Overall leadership development and mastery of self

Systems and Tools

• Expert proficiency in Microsoft Word, PowerPoint and Excel
• Proficiency in Figma 
• Proficiency in Miro
• Experience with Adobe Analytics or similar tools
• Experience using CRM systems 

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Purpose of the job

• Provide relevant stakeholders with analytics and insights on Nedbank's strategic costing objectives, policies and procedures.
• Construct and monitor cost-effective data accumulation processes where needed, to provide an appropriate level of costing information to line management for decision making. Provide relevant stakeholders with analytics and insights on Nedbank’s strategic costing objectives, policies and procedure.

Key Duties and Responsibilities

• Develop and implement cost accounting procedures for clusters by analysing the general ledger costs, allocation of costs together with related volumes.
• Prepare / review monthly closing entries and financial statements by analysing related cost allocations and variances 
• Ensure accuracy of financial records by reconciling numbers to costs allocated to underlying activities 
• Minimise costs by staying within the stipulated budget
• Provide cost reports and analysis to management to assist with operational requirements as required.
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate.
• Establish and maintain sound business relationships with all stakeholders through continuous engagements.
• Meet stakeholder expectations and needs through but not limited to, provision of reliable, accurate and insightful costing information. 
• Address stakeholder requests by timeous response and resolution of queries.
• Obtain relevant information for modelling through continuous engagements with relevant stakeholders.
• Stakeholder engagement for changes in the process, and able to present changes for interrogation.
• Uphold and apply governance to all query resolutions and changes made.
• Ensure activity-based costing is modelled correctly by reconciling the output costs back to the source of information.
• Strong technical costing modelling rules, including agile application costing rules as the costing landscape changes.
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to communicate.
• Ensure that the services from business units are accurately costed by analysing and comparing to previous periods.
• New services approved through costing governance rules and applied through detail understanding and transparent engagement will all stakeholders impacted.
• Ensure compliance with appropriate costing policies and procedures by continuous engagement with the relevant stakeholders.
• Stay abreast in the field and deliver on the expectations from stakeholders by building capability of self through training and development.
• Embrace the Nedbank Vision and Values by leading by example.
• Drive the development of new or enhanced processes, through the effective use of technology enablers.
• Improve the functioning of financial reporting by highlighting benefits in support of the implementation of recommendations and obtaining buy-in from cluster teams. 
• Driving increased automation in the sourcing of information for transfer pricing. 
• Ensure accuracy of work by working according to policy and procedures.
• Generate the monthly aged analysis and distribute to prompt calls to be addressed and closed.
• Ensure that costing model is stable, and that data is intact
• Identifying issues and being pro-active to resolve and communication to users to ensure smooth loads monthly.
• Owns the costing system able to provide insights to stakeholders on required changes for ease of use and decrease processing time.

Professional skills required

• SAP products experience.
• Agile and adaptable Data Modelling skills using changing Technology landscape.
• Microsoft Office products.
• Data-analytical skills.
• Business & Report writing skills.
• Business Acumen, Business analysis discipline, Techniques and Practices
• Ability to build strong relationship with a diverse group of stakeholders.
• Excellent written communication and presentation skills.
• Ability to gather information and analyse problems.
• Governance, risk and controls.
• Cost Accounting theory.

Educational requirements

• Relevant post graduate degree (Costing or Financial Diploma, CIMA OR Bcom Accounting CA(SA) 
• 5 years Financial Accounting experience preferable and relevant industry experience.

Skills

• Conducting root cause analysis
• Analysing that require an in-depth evaluation of multiple factors
• Developing ways to minimise risks
• Managing conflict situations
• Sharing information in different ways to increase clients understanding
• Challenging the status quo with a view to improving the environment or internal stakeholders understanding
• Comparing two or more sets of information
• Interacting with various levels of management
• Conducting gap analysis
• Coordinating and securing buy-in from internal stakeholders
• Answering customer questions
• Identifying trends
• Preparing and delivering presentations/reports

Behavioural Competencies

• Earning Trust
• Decision Making
• Facilitating Change
• Influencing
• Initiating Action
• Innovation
• Becoming a Business Advisor
• High-Impact Communication

Closing date: 23 April 2026

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Job Purpose

• To deliver outstanding sales performance; manage branch/ market's sales objectives and staff sales capacity; to grow and maintain Nedbank client base and ensure branch/ market profitability.

Job Responsibilities

Nedbank Goals:

• Grow market share; ensure client acquisition, retention and cross-selling of bank products.
• Support the achievement of the business strategy, objectives and values.
• Achieve entrenched sales objectives and targets for branch/ market.
• Manage all sales related leads efficiently and timeously .
• Ensure branch/ market operational effectiveness through the uptime of all devices in Self-service, Phygital and Semi-assisted zones; the Automatic Teller Machines/ Intelligent Depositors and the Self-Service Kiosks.
• Drive needs-based selling through the sales staff.
• Identify and communicate sale opportunities and collaborate with sales and service teams across Small and Digi store types to inspire team to define and implement action plans to grow profit and market share.
• Drive client acquisition and increase digital market activity across the community.
• Monitor community growth and business profitability reports, address gaps and ensure momentum to meet objectives.
• Achieve market profitability targets by applying profitability levers and driving increased digital sales and activity.
• Manage controllable expenses (i.e. overtime, stationery, telephone, traveling) within the agreed financial parameters.
• Ensure engaged, cared-for and focused employees.

Client Engagement:

• Ensure best rated (#1) in client service and satisfaction. 
• Ensure direct report team deliver world class service by effective use of client experience measurement tools.
• Entice clients to digital and  self-service and ensure digital adoption.
• Ensure that clients shift to self-service and digital channels.
• Understand client needs and deliver great client service to ensure client satisfaction.

Risk & Operations:

• Ensure compliance to operational and legislative requirements.
• Achieve minimum performance on Risk & Compliance audits.
• Ensure all compliance on mandatory training is completed timeously.
• Ensure Key Individual (KI) FAIS responsibilities are executed as per compliance guidelines.
• Achieve regulatory compliance objectives for FAIS, AML, FATCA, TCF & POPPIA.
• Achieve effective BROTA compliance.
• Manage Frauds and Losses for Branch/ market.
• Ensure Banking Hall complies with OHASA standards.
• Ensure adherence to process mandates limits. 
• Ensure all equipment is maintained.
• Manage AML sustainability objectives.
• Achieved the required standards for monitoring assessments.
• Manage all Operations Housekeeping standards.

 Lead:

• Ensure team is trained and compliant and have the necessary tools to deliver on their goals.
• Inspire the use of learning tools and identify development and growth opportunities for individuals and teams.
• Engage team on performance through regular performance discussions on personal and business goals.
• Drive Nedbank culture by bringing the Nedbank values and behaviours to life through own behaviour, practice and self-growth. 
• Lead through coaching, mentoring, facilitating and inspiring teams and stakeholders.
• Ensure and lead consequence management, discipline and effective employee relations.
• Manage and track staff performance and apply corrective action where applicable.
• Manage staff leave requirements.
• Manage staff on-boarding process for staff to become proficient.
• Build trusting working relationships with subordinates, managers and support departments through regular engagements.
• Manage staff resources to ensure team efficiency, productivity and full participation.

Essential Qualifications - NQF Level

• Diploma

Preferred Qualification

• An approved FAIS qualification (i.e. Banking or Sales)

Minimum Experience Level

• 1 - 2 years Sales and service banking experience

Technical / Professional Knowledge

• Relevant regulatory knowledge
• Customer service principles
• Staff resource planning
• Change management
• Governance, Risk and Controls
• Nedbank policies and procedures

Behavioural Competencies

• Coaching the Sales Team
• Delegation and Empowerment
• Motivating the Sales Team
• Creating a Culture of Trust
• Building Customer Relationships
• Guiding Sales Transformation
• Broadening Business Value

Advert closing date: 20/04/2026

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Job Purpose

• To manage and maintain risk adjusted pricing and risk ratings in terms of Basel requirements as well as enable value based management and continued implementation of the Internal Ratings Based Approach within investment banking.

Job Responsibilities

• Interpret Financial results based on the annual Financial statements or models provided by analysing and extracting the relevant information for the internal rating process.
• Interact with the front office with regards to the transaction structure to determine the relevant rating models to be applied and provide input with regards to the potential risk mitigates.
• Assist the credit managers with the final ratings by preparing the Credit Risk Application (CRA) with the relevant supporting documents.
• Advise credit managers and the front office by providing an explanation of returns and ratings results.
• Maintain good client relationships by providing timely guidance and accurate information to stakeholders.
• Ensure consistency of information by providing a summary of inputs used for the models to the front office.
• Ensure that client needs are met by facilitating communication between the model developers and the front office.
• Ensure that deadlines are met through the efficient and appropriate allocation of work, enabling every analyst to get a chance to work on different portfolios.
• Ensure that the model used is appropriate by interacting with credit managers and front office regarding transactions.
• Liaise with other departments within Risk with regards to inputs that are required for credit ratings by providing updates and giving feedback on models.
• Provide ad hoc training and coaching to junior staff within credit and new staff members within Investment Banking (IB) through provision of manuals, explanations and demonstrations.
• Support the achievement of the  business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations. 
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Minimum Experience Level

• Min 3 Years' Credit Analysis experience in assessing creditworthiness of current and prospective clients.
• Min 3 Years' Business Banking experience in evaluating current and prospective clients financial Statements and credit reports to determine their ability to honor debt obligations.
• Min 3 Years' Agric experience a must
• NQF Level 6 or Higher in a Financial Management, Accounting or Analysis-related field

Technical / Professional Knowledge

• Banking knowledge
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Industry trends
• Principles of financial management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Research methodology
• Business Acumen

Behavioural Competencies

• Coaching
• Communication
• Continuous Learning
• Collaborating
• Work Standards
• Technical/Professional Knowledge and Skills

Closing Date  -  21 April 2026