Job Opportunities at Ninety One

Job Overview

The role will entail the servicing of a broad Independent Financial Advisor network, within a specific region. Servicing will entail incoming phone calls, outbound phone calls as well as e-mail correspondence. As a servicing agent the role will require the successful candidate to be equipped to liaise with internal and external vendors or service providers in order to provide the necessary level of service required. An example of this would be Silica as the outsourced administration partner. The successful candidate’s relationship building skills with internal colleagues and external parties will be key. The Advisor Liaison Consultant role requires a good understanding of the products we offer

as well as the basic processes aligned to these products. We are a Linked Investment Service Provider (LISP) and therefore the role requires a specific product type knowledge in addition to some legislative knowledge around these products which will assist the successful candidate as a servicing agent.

Key Responsibilities

• Manage flow of work items (Instructions, queries, requests)
• Resolve rejections via email or telephonic
• Manage exceptions of internal and external stakeholder
• Log and resolve queries. Be able to give feedback on relevant
• queries as and when needed.
• Manage all inbound calls from IFA’s, their assistants and our administration office
• Work collaboratively with IFA’s and all relevant stakeholders
• Submit, track and give feedback on any instructions to Advisors and Advisor Assistants
• Maintain agreed upon turnaround times on all administrative tasks
• Attend regular team meetings
• Understand the changing servicing needs of Advisors
• Be able to build strong relationships with internal and external stakeholders.
• Always be supportive in offering assistance to the brokers / broker assistants and able to   train their assistants

Candidate Requirements

Technical Knowledge and Experience:

• Minimum 3 – 5 years relevant industry experience
• A business focused degree
• RPE/CFA/CFP will be advantageous
• Matric qualification having passed both core mathematics and
• English
• Minimum 18 months experience and strong technical knowledge of Linked Products, Local Unit Trusts and Offshore Funds is essential
• Excellent understanding and navigation of IAM systems
• Proficient in Microsoft Office Package
• Excellent business writing skills
• Business Afrikaans (reading, writing and speaking) will be an
• Advantage

Personal Attributes:

• Able to work in a high pressurised environment
• Able to deal with high volumes of queries and deliver in a quick turnaround time
• Strong client service ethic
• Able to use initiative at all times
• Tenacity
• Problem Solving
• Strong Communication Skills - possesses a comfort and ease on the telephone
• Excellent inter-personal skills – ability to listen to others
• Takes accountability for work
• Common sense – ability to think on feet and find the answers
• Shows pride in work, self-motivated and energy to do the job well
• Team Player
• Risk Aware
• Ability to adapt to change
• Self-motivated with an ability to inspire others
• Self-confident and assertive
• Attention to Detail
• Consistent in high quality output
• Decision Making Ability
• Time management skills - able to handle pressure, multitask, organize and prioritise
• Resilience
• Conflict Handling

Risk and Compliance Responsibilities

• Adhering to the Code of Ethics and related policies, including personal account dealing, gifts, market abuse, etc.
• Ensuring Compliance training, declarations and relevant forms are completed on a timely basis
• Ensuring that firm and client data and property, including IT data, are properly protected
• Reporting any possible and actual breaches, errors, complaints or conduct issues.
• Reporting any suspicion that a client, investor, or employee may be involved in money laundering, fraud or other crime such as market abuse

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Job Overview

Support and facilitate the SICAV re-identification project, particularly for clients in South Africa, working closely with the Transfer Agent, RBC and Ninety One Client Servicing Teams as well as provide wider support for operational implementation of other business change projects as and when required.  

Key Responsibilities

SICAV Re-identification Project Support

The objective of the SICAV re-identification project is to perform ongoing due diligence on all shareholders of Ninety One’s SICAV fund ranges to comply with the anti-money laundering and counter terrorist financing (AML/CTF) rules in Luxembourg.  Ninety One is supported by the SICAV transfer agent, RBC to contact all existing SICAV clients to request that their identification documents are reviewed and refreshed if necessary to meet the required standards. 

• Monitoring the emails between the Transfer Agent and Investors/ Client Service and trouble shoot issues
• Tracking/monitoring progress of original documents received in Johannesburg, Pretoria and Cape Town (liaising with the respective persons handling)
• Prepare regular internal reporting and status updates
• Providing guidance to clients and client servicing teams
• Establish relationships with transfer agents and other key stakeholders
• Assist with client queries where necessary
• Maintain effective project records and documentation
• Liaison with various internal teams as necessary to execute deliverables / respond to queries

Fund Operations Project Support

Assistance for other business change projects may also be required.  Examples of these types of changes include updates to product ranges, systems and business process improvements towards reducing risk and improving efficiency, client experience and meeting client, industry and regulatory requirements.

• Participate in wider project and Transfer Agent oversight functions as and when required
• Assess impact of business changes on BAU operations, clients and practical delivery
• Ensure relevant stakeholders are consulted
• Manage relationships and communication with third party service providers, including transfer agents
• Link business change projects to BAU activities and long-term strategic plans
• Identify key risks and ensure effective controls are in place (both at vendor and internally)
• Use initiative to continually develop systems and procedures on the team to reduce risk, improve efficiency and accommodate change to products, client demands, or in response to industry change

Candidate Requirements

Technical Knowledge and Experience:

• Degree qualified
• 3 – 5 years’ experience with a Transfer Agency operational/ oversight background

Personal Attributes:

• Effective prioritization / able to multi-task; work to tight deadlines and able to cope under pressure
• Attention to detail and high level of accuracy
• Work effectively both within a team and as individual
• Good interpersonal and communication skills
• Logical thinking / problem solving ability
• Flexibility

Risk and Compliance Responsibilities

• Adhering to the Code of Ethics and related policies, including personal account dealing, gifts, market abuse, etc.
• Ensuring Compliance training, declarations and relevant forms are completed on a timely basis
• Ensuring that firm and client data and property, including IT data, are properly protected
• Reporting any possible and actual breaches, errors, complaints or conduct issues.
• Reporting any suspicion that a client, investor, or employee may be involved in money laundering, fraud or other crime such as market abuse

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Job Overview

The Ninety One Legal team is a global team within Ninety One (“Ninety One”), with qualified lawyers in South Africa, the UK and the USA.  The SA Legal team has a diverse and broad remit, covering legal work generated across the African continent.  The team also works closely with colleagues in London and New York on different matters.

All the lawyers play key roles as valued business advisers in managing regulatory and legal risk while facilitating Ninety One’s global commercial activities.

This role is an opportunity to be an in-house lawyer in an experienced legal team within the investment management industry.  The role is heavily focused on drafting, negotiating and processing contracts (particularly client-facing contracts).  It also offers an ability to develop a wide variety of legal skills through working with experienced lawyers that have deep specialist knowledge in a variety of areas.

The role will also provide exposure to other areas of Ninety One’s business as a result of the fact that the global legal team provides support to Ninety One’s entire business.

The candidate should have a good legal background, with working knowledge and experience in drafting and negotiating contracts.  

Support and training will be provided by experienced lawyers within the team.

Key Responsibilities

Responsibilities will include the following types of work at different times:

Drafting, negotiating and coordinating input from the business in respect of client-facing legal documentation (most of which is template based) such as:

• Institutional client agreements (e.g. investment management agreements, investment policies, addenda, client letters)
• Investment platform-related documentation (e.g. broker agreements, SLAs, model portfolio agreements)
• Collective investment scheme-related documentation (e.g. broker agreements, forms, letters)
• Keeping template agreements up to date
• Keeping track of the status and progress of client-facing documentation

Reviewing and negotiating peripheral legal documentation such as:

• NDAs
• Events contracts
• Workplace and facilities contracts
• Dealing with questions from the business and clients in relation to contracts
• Regular interaction with client-facing (sales) teams

Candidate Requirements

Technical Knowledge and Experience:

• LLB or related tertiary qualification is required.
• Ideally suited to qualified lawyer with minimum 3 years post qualification experience in the financial services or legal industry.
• Solid legal background, with working knowledge and experience in drafting and negotiating contracts is a requirement.
• Exposure to legal duties and functions is essential.
• Exposure to investment management industry is useful.
• Working knowledge of financial services legislation is beneficial.

System Skills:

• Microsoft office

Personal Attributes:

• Organised, timely and structured working methods.
• Self-motivated individual, analytical, pro-active, solution minded.
• High attention to detail with a business centric approach to providing legal advice internally.
• Ability to meet deadlines under pressure.
• Proven ability to multi-task and cope with the needs of a fast moving business
• Must show confidence to be able to quickly build up and maintain effective working relationships
• Must have strong capacity for developing knowledge and skills
• Excellent communication skills required – written and oral

Risk and Compliance Responsibilities

• Adhering to the Code of Ethics and related policies, including personal account dealing, gifts, market abuse, etc.
• Ensuring Compliance training, declarations and relevant forms are completed on a timely basis
• Ensuring that firm and client data and property, including IT data, are properly protected
• Reporting any possible and actual breaches, errors, complaints or conduct issues.
• Reporting any suspicion that a client, investor, or employee may be involved in money laundering, fraud or other crime such as market abuse

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Job Overview

The Ninety One legal team is a global team within Ninety One, with lawyers in South Africa, the UK and the USA.  This particular role is a senior level role which will be based in Cape Town but will have a global remit and will support Ninety One’s global derivative initiatives.

There is a need to find a senior candidate with a good legal background, with a strong level of knowledge and experience in negotiation of derivative documentation and the changing environment in the derivatives space globally.  The role will also provide some exposure to other areas of Ninety One’s business as a result of the fact that the global legal team provides support to Ninety One’s entire business.

Key Responsibilities

Key responsibilities and day-to day-work to include as many of the below as possible:.

• Working across the global Ninety One business with respect to OTC derivatives and exchange traded derivatives investments, in particular through the negotiation of ISDAs, CSAs, GMRAs, CDEAs, GMSLAs, trade confirmations and master confirmation agreements.
• Keeping up to date with derivative-based regulatory change and rules in the various markets in which Ninety One operates globally, in particular regulations in EU, UK, US and SA.
• Overseeing, managing and developing the derivatives function within the Ninety One Legal Team globally
• Prioritisation and allocation of derivatives-related work globally.
• Liaising internally with internal teams throughout derivative negotiation process to ensure that terms are within agreed parameters.
• Drafting and advising on derivatives working in segregated mandate investment management agreements and fund documentation.
• Onboarding new funds/clients to derivative trading documentation, including assistance with legal issues relating to regulatory classification of counterparties.
• Assisting the business with post-trade issues and discrepancies arising from trade confirmations, market events and collateral disputes with derivative counterparties.
• Attending internal cross-departmental OTC derivatives related project meetings.
• Instructing local counsel in different jurisdictions, managing costs.
• Assisting other members of the internal legal team as required on broader contracts such as Ninety One’s commercial agreements

Candidate Requirements

Technical Knowledge and Experience:

• Qualified lawyer ideally suited to candidates with 5 years+ post qualification experience.
• Experience gained working within a private practice financial services team, asset management firm or similar financial institution.
• Strong experience of negotiating derivative documentation.
• A working knowledge of the asset management industry and fund structures is beneficial.
• Good understanding of regulation pertaining to all aspects of OTC trading with an ability to review, interpret and apply existing and new regulation in respect thereof, in particular the UK, SA, US and EU rules pertaining to margin and clearing.
• Preferable experience in identifying and understanding required authorisation language pertaining to all aspects of OTC trading as required by OTC derivatives rules applicable in SA, the US, the EU, the UK as well as the relevant client’s jurisdiction and drafting such language into segregate mandate investment management agreements.
• Good understanding of ISDA related material currently affecting global markets such as IBOR, overnight rate changes, benchmark changes, in addition to open ISDA Protocols.
• Preferable high-level knowledge of key legislation applicable to certain institutional client types (eg. ERISA) and fund range product structures (e.g. OEIC, SICAV, LLC, CIS/Unit Trusts etc)..
• Strong research and opinion writing skills is valuable, particularly an ability to convey complex legal principles to other areas of the business in a manner that is clear and easy to understand.

Personal Attributes:

• Must show confidence to be able to quickly build up and maintain effective working relationships
• Self-motivated individual, analytical, pro-active, solution-minded
• High attention to detail with a business centric approach to providing legal advice internally
• Must be organised, energetic and maintain a flexible approach to working both within a team and also on own initiative
• Must have strong capacity for developing knowledge and skills
• Must be able to meet tight deadlines and deliver expected outcomes
• Proven ability to multi-task and navigate a fast-paced environment
• Excellent communication skills required (written and oral)
• Some international travel required

Risk and Compliance Responsibilities

• Adhering to the Code of Ethics and related policies, including personal account dealing, gifts, market abuse, etc.
• Ensuring Compliance training, declarations and relevant forms are completed on a timely basis
• Ensuring that firm and client data and property, including IT data, are properly protected
• Reporting any possible and actual breaches, errors, complaints or conduct issues.
• Reporting any suspicion that a client, investor, or employee may be involved in money laundering, fraud or other crime such as market abuse