Job Recruitment at Luno

Your mission will involve:

• You'll join a pod and contribute to their objective.
• You'll build distributed microservices that are accessed by 2.5m customers from across the globe.
• You'll share your experience to help mentor your teammates.

In your first six months, you will:

• You will start by flying to Cape Town for two weeks to learn our processes, meet the wider team and start our engineering onboarding program. After getting comfortable with the basics, you'll start learning our idiomatic patterns in a safe, easy-to-follow way - by building your own toy micro services. You'll get to practice how we do design docs, code reviews, deployments, events, logging and monitoring.
• After completing the Toy Services onboarding program, you'll begin your journey contributing to your pod's success. You'll help plan the next quarter's OKRs and will begin delivering features from our product roadmap. We succeed as a team, so we will provide you with regular feedback from your manager and peers and will encourage you to do the same.

The ideal Lunaut for this role, will have:

Building a new financial system for the world requires a special breed of people working together with unusual skill, focus and determination. “Moontality” represents the ten core principles that underpin everything we do, setting us apart from the rest.

• A passion for blockchain and cryptocurrencies (this is a new industry so we’ll help you learn about how the blockchain works and the technicals).
• A proven background in computer science in areas such as algorithms, data structures, and software design.
• Extensive programming experience in at least one language such as Go, Java, C++, C#, Python, etc.
• A continuous improvement mindset.

Don’t be put off if you don’t tick all of the boxes – they’re a guide based on what we’d love to see but we appreciate that excellent software engineers have diverse backgrounds.

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The role in a nutshell: 

This is a new role, open to an experienced individual who can shape the department and lead and develop the Fraud, Compliance and Customer Safety teams based in the Capetown Office, you will also partner closely with the  Engineering and Product teams to further build on our internal crime-fighting capabilities! As a member of the leadership team, you have an influence on the mechanisms behind Operations here at Luno, adding immense value to Luno's mission of upgrading the world to a better financial system.

Your mission will involve :

• Responsibility for implementing and managing the financial crime strategy across multiple geographies 
• Direct the continuous development and monitoring of fraud prevention functions 
• Implementing machine learning technology to leverage the use of technology to scale the capacity of the team. 
• Constantly improve the performance of the fraud prevention system by working closely with our risk/ compliance analytics team to improve fraud models 
• Work directly with the operations, product, and technology team to enhance our solution within a customer-focused world
• Perform market analysis and detailed investigations on high-risk accounts or transactions 
• Defining and analyzing data trends, key metrics, and financial risk patterns, in order to continually improve fraud prevention, customer experience and the efficiency and effectiveness of our processes 
• Hire, mentor and scale a team of talented Analysts, Investigators and Agents to develop their technical skills and contribute to a high-quality and high performing team 
• Prepare monthly and ad-hoc reports to management 
• Investigate and report suspicious activity

The ideal Lunaut for this role will have :

• Demonstrable experience in a Fraud based role within FinTech / Payments industry, retail or another commercial environment 
• Experience in a strong product orientated environment, familiar with collaborating with Engineering and Product teams.
• Demonstrable experience managing multi-disciplined teams within a financial crime function. 
• Expert domain knowledge across Financial crime obligations and strong compliance knowledge inc KYC 
• Implementing machine learning technology to leverage the use of technology to scale teams and intelligence tools 
• Knowledge of various risk types including money laundering and compliance 
• Strong desire to learn new information and techniques in a constantly evolving field 
• Attention to detail, a strong sense of responsibility and a very high level of integrity 
• Excellent interpersonal, communication and negotiation skills