Job Vacancies at CBRE Excellerate

Main purpose / objective of the position:

Collection of clients’ rental to ensure healthy cash flow and control of all debtors accounts.  Maintain good long term customer and client manager relationships.

Decision making authority:

• This position operates within budget parameters and decision framework.

Experience / Education:

• Minimum of Grade 12 with Accountancy as a subject or equivalent qualification / training e.g. Associate Accounting Technician is beneficial as well as 2 years relevant experience.

Skills required:

• Computer literacy; Nicor; MDA; SAP; MS Office - Excel and Word; Outlook; Administration Skills; Time Management; Negotiation skills; Telephone skills.

Knowledge required:

• Contract Management; Policies and procedures; Rent collection;  Debt Collectors Act 1998

Competencies required:

• Assertive; Tolerance for Routine; Communication (Fluency in languages appropriate to target client community); Systematic Thinking; Methodical; Tolerance for stress; Drive and productivity; Teamwork and Co-operation; Customer and Quality Focus; Accuracy

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Main purpose / objective of the position:

To manage a building / cluster of buildings by optimizing the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, manage and control personnel, service contractors, repairs, revamps, tenant installations, inspections and general building administration. To contribute towards the development and training of staff within the company.

Decision making authority:

• Takes decisions based on knowledge of theory and systems. Chooses from prescribed rules and policies and works within management agreements. Operates within budget parameters and Decision framework.
• Interprets strategy communicated by Senior Management by applying resources to achieve the objectives outlined in the strategy. Operates within budget parameters and Decision framework.

Experience / Education:

• At least 5 years experience in the property / centre management industry. Minimum qualification Grade 12.
• A Business (marketing) or a property related tertiary qualification or equivalent relevant experience.

Skills required:

• Budgeting and Financial Management; IT Literacy – MS Office, MS Excel, Nicor and/or SAP, database; Proptools, Planning, Co-ordination and Organizing; Networking; Presentation skills; Drivers License and own vehicle.

Knowledge required:

• In-depth knowledge of lease agreements; Understanding of cost budgeting; relevant Statutory requirements; Common law principles applicable to leasing; relevant sections of Labour Relations Act (1994); Debt Collectors Act (1998) FIC Act;POPI Act

Competencies required:

• Customer Relationship Building; Communication; Team Leadership; Assertiveness; Negotiation; Analytical Thinking; Tolerance for Stress; Resilience; Financial and Business Acumen.

Major drivers of work volume:

• Vacancies; geographical spread of portfolio; grading and complexity of buildings; lease renewals cycle; tenant / client liaison giving attention to requirements; profile of centre/buildings; number of owners; public relations; budget preparation / utility control

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Main purpose / objective of the position:

Inspection of buildings, management and control of service- and maintenance contractors, management and control of tenant installations and execution of building relevant activities as predetermined by Property Manager and Centre Manager.

Decision making authority:

• Decisions are based on knowledge of theory and systems. Required to choose from a limited array of systems. Required to choose from a limited array of routines or rules at his / her disposal. Works within a specific prescribed policies and guidelines.

Experience / Education:

• A minimum of 3 years’ experience in Facilities / Operations Management. Minimum qualification Grade 12. Electrical, Mechanical or Construction background and Technical skills would be a recommendation.
• Skills required: Quality/standards awareness and implementation, Basic contract management, Co-ordination Skills, Business Writing Skills, Financial / Numeracy Skills, Call & Query Analysis, Computer Literacy - MS Office (Word, Excel and Outlook), Windows NT, Nicor, MyMCS, Basic MDA Knowledge.

Skills required:

• Quality/standards awareness and implementation, Basic contract management, Co-ordination Skills, Business Writing Skills, Financial / Numeracy Skills, Call & Query Analysis, Computer Literacy - MS Office (Word, Excel and Outlook), Windows NT, Nicor, MyMCS, Basic MDA Knowledge.

Knowledge required:

• In depth knowledge of GPS lease conditions including house rules, knowledge of housekeeping principles, Advanced technical knowledge, knowledge of Company policies and procedures, Administration principles and reporting, Working knowledge of statutory requirements, Knowledge of cost budgeting and control, Working knowledge of the OHS Act, Knowledge of the Property Practitioners Act would be advantageous.

Competencies required:

• Customer & Quality focus, Methodical, Teamwork and Co-operation, Problem solving & Decision making, Financial & Business Acumen, Communication (on higher level); Tolerance for Stress, Assertive, Drive and Productivity.

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Main purpose / objective of the position:

To receive and handle walk-in clients and visitors and to answer switchboard in such a way that it projects a professional image of the centre. General administrative tasks and support in terms of leasing and procurement administration will also form part of this position as part of support to the centre management team. The candidate will also be required to work as Customer Services Officer over some weekends.

Decision making authority:

• Per approval framework. Training would be required to take decisions of a general nature from which specific judgment can be made to meet a new situation not yet encountered.

Experience / Education:

• Grade 12 or equivalent and at least 2 years relevant experience in an administrative environment.
• Retail shopping centre experience will be an advantage.

Skills required:

• Telephone skills; General Administrative skills; computer literacy (MS Office, particularly Outlook and Word, Excel); Ability to Multi-task; Interpersonal skills, English business writing skills.

Knowledge required:

• Switchboard, General layout of the centre, Policies & Procedures, Relevant legislation, example FICA, OHS.

Competencies required:

• Communication, Customer & Quality Focus, Methodical, Teamwork & co-operation, Self Confidence; Tolerance for Routine.

Major drivers of work volume:

• Sophistication of switchboard equipment; number and complexity of incoming calls, leasing, procurement, projects.