We offer people the most exciting information, communication and entertainment technology for work and play, and service them through our network of resellers and our own retail outlets. For these reasons, we strategically align ourselves with global companies that are the drivers of innovation in their industry, sometimes creating entire new categories. At ...
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Job Description
- TechMarkit Rosebank Mall is looking for a full-time Sales Consultant to join our in-store team.
- If you're tech savvy, have a genuine passion for technology, enjoy helping people, and thrive in a retail environment, this could be the opportunity for you.
Key Responsibilities
- Assisting customers by understanding their needs and recommending suitable tech products
- Providing excellent service and ensuring a positive in-store experience
- Staying up to date with product knowledge, specifications, and current promotions
- Working as part of a team to achieve store sales goals
Requirements
- Minimum of a Matric certificate (Minimum requirement)
- Previous sales experience in a tech retail environment is essential
- Strong tech product knowledge and genuine interest in technology
- Excellent communication skills and a customer-focused mindset
- Comfortable explaining technical features and specifications to customers of all experience levels
If you're dependable, enthusiastic, and eager to learn, we'd love to hear from you.
Apply now to join a team that values quality service and a shared passion for tech.
go to method of application »
About The Role
- The Store Manager is responsible for the overall performance and profitability of the store by leading the team, driving sales, delivering an exceptional customer experience and ensuring operational excellence.
- This role oversees all aspects of the business, including sales performance, people management, stock control, administration, merchandising, compliance and customer service, while ensuring company policies and procedures are consistently maintained.
Key Responsibilities
- Sales & Commercial Performance
- Drive the achievement of daily, weekly and monthly sales targets.
- Monitor store performance and implement initiatives to maximise revenue and profitability.
- Analyse sales reports and key performance indicators to identify opportunities for improvement.
- Promote upselling and cross-selling opportunities across all product categories.
- Ensure sales targets are communicated and understood by the team.
Leadership & People Management
- Recruit, coach and develop a high-performing team.
- Conduct regular one-on-one coaching sessions and performance reviews.
- Set, monitor and manage individual and team KPIs and Key Performance Areas (KPAs).
- Motivate the team to consistently achieve sales and customer service objectives.
- Manage employee performance, attendance and disciplinary matters in partnership with HR.
- Foster a positive, collaborative and customer-focused culture.
Staff Scheduling & Workforce Planning
- Prepare and manage staff rosters to ensure optimal floor coverage.
- Manage leave, attendance and timekeeping.
- Allocate resources effectively to meet trading requirements while managing labour costs.
Stock Control & Inventory Management
- Ensure accurate receiving, grading, labelling and storage of all stock.
- Maintain stock accuracy through regular cycle counts and stock takes.
- Ensure effective replenishment and merchandising of all products.
- Identify, report and manage faulty, damaged or missing stock.
- Minimise stock losses through strong inventory controls.
Store Operations & Administration
- Ensure all sales, returns, banking, cash-ups and manual invoices are processed accurately and according to company procedures.
- Maintain accurate administration and ensure all documentation is submitted to Head Office within required timeframes.
- Control store expenses and operate within budget.
- Ensure compliance with company policies, procedures and audit requirements.
Receiving, Dispatch & Supplier Liaison
- Ensure all receiving and dispatch procedures are followed accurately.
- Investigate and resolve supplier discrepancies within agreed turnaround times.
- Escalate unresolved issues to Head Office where necessary.
- Maintain accurate documentation relating to deliveries and supplier queries.
Merchandising & Housekeeping
- Ensure the store and stockrooms are clean, organised and well maintained.
- Maintain high visual merchandising standards in line with company guidelines.
- Ensure all products are correctly priced and labelled.
Customer Experience
- Deliver an exceptional customer experience at every interaction.
- Ensure customers are assisted promptly and professionally.
- Resolve customer complaints and escalations effectively.
- Ensure customer repairs, trade-ins and service requests are processed according to company standards.
Stakeholder Management
- Liaise regularly with Head Office departments, including Operations, Finance, Marketing, Supply Chain and Human Resources.
- Implement Head Office initiatives, campaigns and operational directives.
- Communicate business updates and operational requirements effectively to the store team.
Online Orders
- Acknowledging the order
- Checking the unit through the QC process
- Dispatching the order
- Communication when and where required with an online custome
Compliance & Risk Management
- Ensure compliance with company policies, health and safety standards and relevant legislation.
- Safeguard company assets and minimise operational risk.
- Ensure security procedures are always adhered to.
Educational Requirements
- Matric / Grade 12 (Essential)
- Retail Management or Business Management qualification (Advantageous)
Experience
- 3–5 years' retail management experience, preferably within consumer electronics or technology retail.
- Proven experience managing sales targets and store profitability.
- Experience leading and developing retail teams.
- Strong understanding of stock control and inventory management.
- Proficient in Microsoft Office (Excel, Outlook and Word) and retail POS/inventory systems.
Key Competencies
- Leadership and people management
- Sales and commercial acumen
- Customer-focused mindset
- Strong communication and interpersonal skills
- Planning and organisational ability
- Financial and business acumen
- Problem-solving and decision-making
- Attention to detail
- Time management
- Ability to work under pressure
- Results driven
- Resilient and adaptable
Key Performance Indicators (KPIs)
- Achievement of sales and profitability targets
- Customer satisfaction and service standards
- Team performance against KPIs
- Employee engagement and retention
- Inventory accuracy and shrinkage
- Stock availability and replenishment
- Audit and compliance results
- Labour cost management
- Operational efficiency and store presentation
go to method of application »
About The Role
- The Store Manager is responsible for the overall performance and profitability of the store by leading the team, driving sales, delivering an exceptional customer experience and ensuring operational excellence.
- This role oversees all aspects of the business, including sales performance, people management, stock control, administration, merchandising, compliance and customer service, while ensuring company policies and procedures are consistently maintained.
Key Responsibilities
- Sales & Commercial Performance
- Drive the achievement of daily, weekly and monthly sales targets.
- Monitor store performance and implement initiatives to maximise revenue and profitability.
- Analyse sales reports and key performance indicators to identify opportunities for improvement.
- Promote upselling and cross-selling opportunities across all product categories.
- Ensure sales targets are communicated and understood by the team.
Leadership & People Management
- Recruit, coach and develop a high-performing team.
- Conduct regular one-on-one coaching sessions and performance reviews.
- Set, monitor and manage individual and team KPIs and Key Performance Areas (KPAs).
- Motivate the team to consistently achieve sales and customer service objectives.
- Manage employee performance, attendance and disciplinary matters in partnership with HR.
- Foster a positive, collaborative and customer-focused culture.
Staff Scheduling & Workforce Planning
- Prepare and manage staff rosters to ensure optimal floor coverage.
- Manage leave, attendance and timekeeping.
- Allocate resources effectively to meet trading requirements while managing labour costs.
Stock Control & Inventory Management
- Ensure accurate receiving, grading, labelling and storage of all stock.
- Maintain stock accuracy through regular cycle counts and stock takes.
- Ensure effective replenishment and merchandising of all products.
- Identify, report and manage faulty, damaged or missing stock.
- Minimise stock losses through strong inventory controls.
Store Operations & Administration
- Ensure all sales, returns, banking, cash-ups and manual invoices are processed accurately and according to company procedures.
- Maintain accurate administration and ensure all documentation is submitted to Head Office within required timeframes.
- Control store expenses and operate within budget.
- Ensure compliance with company policies, procedures and audit requirements.
Receiving, Dispatch & Supplier Liaison
- Ensure all receiving and dispatch procedures are followed accurately.
- Investigate and resolve supplier discrepancies within agreed turnaround times.
- Escalate unresolved issues to Head Office where necessary.
- Maintain accurate documentation relating to deliveries and supplier queries.
Merchandising & Housekeeping
- Ensure the store and stockrooms are clean, organised and well maintained.
- Maintain high visual merchandising standards in line with company guidelines.
- Ensure all products are correctly priced and labelled.
Customer Experience
- Deliver an exceptional customer experience at every interaction.
- Ensure customers are assisted promptly and professionally.
- Resolve customer complaints and escalations effectively.
- Ensure customer repairs, trade-ins and service requests are processed according to company standards.
Stakeholder Management
- Liaise regularly with Head Office departments, including Operations, Finance, Marketing, Supply Chain and Human Resources.
- Implement Head Office initiatives, campaigns and operational directives.
- Communicate business updates and operational requirements effectively to the store team.
Online Orders
- Acknowledging the order
- Checking the unit through the QC process
- Dispatching the order
- Communication when and where required with an online custome
Compliance & Risk Management
- Ensure compliance with company policies, health and safety standards and relevant legislation.
- Safeguard company assets and minimise operational risk.
- Ensure security procedures are always adhered to.
Educational Requirements
- Matric / Grade 12 (Essential)
- Retail Management or Business Management qualification (Advantageous)
Experience
- 3–5 years' retail management experience, preferably within consumer electronics or technology retail.
- Proven experience managing sales targets and store profitability.
- Experience leading and developing retail teams.
- Strong understanding of stock control and inventory management.
- Proficient in Microsoft Office (Excel, Outlook and Word) and retail POS/inventory systems.
Key Competencies
- Leadership and people management
- Sales and commercial acumen
- Customer-focused mindset
- Strong communication and interpersonal skills
- Planning and organisational ability
- Financial and business acumen
- Problem-solving and decision-making
- Attention to detail
- Time management
- Ability to work under pressure
- Results driven
- Resilient and adaptable
Key Performance Indicators (KPIs)
- Achievement of sales and profitability targets
- Customer satisfaction and service standards
- Team performance against KPIs
- Employee engagement and retention
- Inventory accuracy and shrinkage
- Stock availability and replenishment
- Audit and compliance results
- Labour cost management
- Operational efficiency and store presentation
go to method of application »
Job Description
- TechMarkit is looking for a proactive, customer-focused Customer Services Consultant to join our team. This role is ideal for someone who enjoys problem-solving, engaging with customers, and working across multiple systems in a fast-paced retail and technology environment.
- You’ll be responsible for delivering a high standard of customer service across phone, email, and online support platforms, assisting customers with orders, product queries, deliveries, and trade-in processes.
What you’ll be doing
- Answer incoming calls and assist customers professionally and courteously
- Handle general customer enquiries, providing accurate information and escalating issues when required
- Manage customer emails and support tickets via Zendesk, including:
Customer Support
- Assist customers experiencing issues with delivered products
- Liaise with technicians and arrange device collections when remote support isn’t possible
- Work closely with relevant stores to resolve customer issues
Order & Delivery Enquiries
- Respond to order status queries using internal systems and courier tracking tools
- Escalate and follow up on delivery issues with courier coordinators
Quotations
- Prepare customer quotations using existing Google Sheet templates
- Access and update information across various internal platforms
Trade-In Enquiries
- Communicate with customers using Zendesk templates and macros
- Review submitted images and liaise with the warehouse technical team for estimates
- Capture and maintain accurate information on Google Sheets
- Liaise with customers and stores if trade-ins proceed to valuation
What we’re looking for
- Matric, tertiary qualification will be advantageous
- 3 to 4 years experience in a similar position
- Comfortable working with Microsoft Office and Google Workspace (especially Google Sheets)
- Quick to learn and adapt to new online platforms and systems
- Strong written and verbal English skills (additional languages are a plus)
- Patient, calm, and professional when dealing with challenging customers
- Self-motivated, organised, and able to manage your workload independently
- Confident interacting with people at all levels, internally and externally
- Able to work under pressure while managing priorities effectively
- Previous retail experience and an interest in or knowledge of technology will be beneficial
go to method of application »
Position Overview:
- This is a Full-time position (40 hours per week). As a Store-in-Store Consultant, you'll be the face of our brand, providing hands-on demonstrations of the latest Apple technology and services. Your proactive approach to customer engagement will drive sales and ensure unforgettable experiences.
Key Responsibilities:
- Showcase cutting-edge Apple products and services.
- Proactively engage customers to understand their needs and preferences.
- Collaborate with internal and external teams for seamless operations.
- Uphold exceptional customer service standards.
- Exceed store targets and contribute to efficient retail operations.
Requirements:
- Completed National Senior Certificate/Matric (Minimum requirement)
- 3+ years of customer-facing retail experience, preferably in electronics.
- Managerial experience is a plus.
- Proficiency in POS systems, Syspro, and iOS is advantageous.
- Solution-oriented mindset and ability to thrive in a fast-paced environment.
- Demonstrated history of delivering outstanding customer experiences.
- Proven ability to exceed store targets and deliver measurable results.
- Familiarity with stock management principles.
- Strong understanding of retail operations and practices.
- Solution-oriented approach to transportation challenges.
- Adapt at working collaboratively in a team setting.
- Passion for delivering exceptional customer service and fostering positive customer relationships.
Our Values:
- Developing People
- Customer Focus
- Ethical Practices
- Innovation
- Brand Alignment
- Social Responsibility
- Fairness
- Adding Value
go to method of application »
About the Programme
- Are you a recent graduate with a passion for sales, technology, and building meaningful customer relationships?
- We're looking for ambitious, commercially minded graduates to join our 12-month Sales Graduate Programme. This programme has been designed to develop the next generation of sales professionals and future commercial leaders within Core Group.
- Throughout the programme, you'll gain hands-on experience across various sales channels and business functions, working alongside experienced sales leaders and high-performing teams. You'll develop the practical skills, commercial understanding, and confidence needed to succeed in a fast-paced technology sales environment.
- This is an exciting opportunity to kick-start your career with one of Africa's leading technology companies.
During the programme, you'll:
- Gain practical experience within Core Group's commercial and sales environment.
- Support the Sales team in achieving business objectives and delivering exceptional customer experiences.
- Build relationships with internal stakeholders, retail partners, and customers.
- Analyse sales performance, customer trends, and market insights to support business decisions.
- Assist with sales planning, reporting, forecasting, and operational activities.
- Participate in projects aimed at improving sales performance and operational efficiency.
- Learn about product launches, promotional campaigns, and commercial strategies across multiple technology brands.
- Develop an understanding of retail operations, merchandising, and customer engagement.
- Collaborate with cross-functional teams including Marketing, Retail Operations, Finance, Supply Chain, and Customer Experience.
- Present ideas, recommendations, and project updates to business leaders.
- Participate in ongoing learning, coaching, mentoring, and development opportunities.
What We're Looking For
- We're looking for graduates who are curious, driven, and eager to build a career in sales and commercial leadership.
Minimum Requirements
A completed Bachelor's Degree obtained within the last three years in one of the following fields:
- Business Management
- Marketing
- Commerce (BCom)
- Economics
- Industrial Engineering
- Electrical Engineering
- Supply Chain
- Information Systems
- Finance
- Or a related qualification.
- A valid driver's licence is advantageous.
- Willingness to travel where required.
- Based in or willing to relocate to Gauteng.
You'll Stand Out If You Have
- A genuine passion for technology and consumer electronics.
- Strong interpersonal and relationship-building skills.
- Excellent communication and presentation abilities.
- Commercial awareness and an interest in sales and business development.
- Strong analytical and problem-solving skills.
- Confidence working with data and Microsoft Excel.
- A customer-first mindset.
- Initiative, resilience, and a proactive attitude.
- Leadership experience through university societies, sport, volunteer work, or entrepreneurial ventures.
- The ability to work effectively in a collaborative, fast-paced environment.
What You'll Gain
As part of the Sales Graduate Programme, you'll receive:
- Hands-on experience across Core Group's commercial and sales operations.
- Exposure to some of the world's leading technology brands.
- Structured learning and development opportunities.
- Mentorship from experienced sales and business leaders.
- Practical experience in sales strategy, account management, retail operations, and customer engagement.
- Exposure to cross-functional business projects.
- Opportunities to develop your commercial, leadership, and problem-solving skills.
- A strong foundation for future career opportunities within Core Group.
- If you're passionate about technology, enjoy building relationships, and are ready to launch your career in sales, we'd love to hear from you.
go to method of application »
About the Role
- As a Warehouse Operations Administrator, you will play a critical role in ensuring the smooth and efficient running of warehouse operations. You will be responsible for maintaining accurate inventory records, coordinating shipments, and supporting the broader warehouse team through strong administrative and operational execution.
- This role requires someone who thrives in a fast-paced environment, has exceptional attention to detail, and takes ownership of processes.
Key Responsibilities
- Manage inventory processes including receiving, storing, issuing, and tracking stock
- Maintain accurate stock records and investigate discrepancies
- Process and manage GRV, GRN, and IBT transactions
- Coordinate inbound and outbound shipments, ensuring timely delivery
- Manage Takealot and related e-commerce fulfilment processes
- Generate and maintain warehouse reports (stock levels, orders, shipments)
- Conduct regular stock audits and cycle counts
- Optimise warehouse space utilisation and storage efficiency
- Respond to internal and external queries regarding stock and deliveries
- Provide administrative support (data capturing, filing, documentation)
- Ensure adherence to health, safety, and compliance standards
Requirements
- Matric (Grade 12)(Minimum Requirements)
- Relevant qualification in Logistics / Supply Chain is advantageous
- Proven experience in a warehouse or inventory-focused role
- Strong working knowledge of warehouse management systems (WMS)
- Syspro experience is highly advantageous
- Experience with GRV, GRN, IBT, and e-commerce platforms (e.g. Takealot)
- Advanced proficiency in Microsoft Excel and Outlook
- Strong organisational and multitasking skills
- High attention to detail and accuracy
- Strong communication skills (written and verbal)
- Ability to work independently and within a team
- Physically capable of handling warehouse-related tasks when required
go to method of application »
Position Overview:
- This is a Full-time position (40 hours per week). As a Store-in-Store Consultant, you'll be the face of our brand, providing hands-on demonstrations of the latest Apple technology and services. Your proactive approach to customer engagement will drive sales and ensure unforgettable experiences.
Key Responsibilities:
- Showcase cutting-edge Apple products and services.
- Proactively engage customers to understand their needs and preferences.
- Collaborate with internal and external teams for seamless operations.
- Uphold exceptional customer service standards.
- Exceed store targets and contribute to efficient retail operations.
Requirements:
- Completed National Senior Certificate/Matric (Minimum requirement)
- 3+ years of customer-facing retail experience, preferably in electronics.
- Managerial experience is a plus.
- Proficiency in POS systems, Syspro, and iOS is advantageous.
- Solution-oriented mindset and ability to thrive in a fast-paced environment.
- Demonstrated history of delivering outstanding customer experiences.
- Proven ability to exceed store targets and deliver measurable results.
- Familiarity with stock management principles.
- Strong understanding of retail operations and practices.
- Solution-oriented approach to transportation challenges.
- Adapt at working collaboratively in a team setting.
- Passion for delivering exceptional customer service and fostering positive customer relationships.
Our Values:
- Developing People
- Customer Focus
- Ethical Practices
- Innovation
- Brand Alignment
- Social Responsibility
- Fairness
- Adding Value
go to method of application »
Position Overview:
- This is a Full-time position (40 hours per week). As a Store-in-Store Consultant, you'll be the face of our brand, providing hands-on demonstrations of the latest Apple technology and services. Your proactive approach to customer engagement will drive sales and ensure unforgettable experiences.
Key Responsibilities:
- Showcase cutting-edge Apple products and services.
- Proactively engage customers to understand their needs and preferences.
- Collaborate with internal and external teams for seamless operations.
- Uphold exceptional customer service standards.
- Exceed store targets and contribute to efficient retail operations.
Requirements:
- Completed National Senior Certificate/Matric (Minimum requirement)
- 3+ years of customer-facing retail experience, preferably in electronics.
- Managerial experience is a plus.
- Proficiency in POS systems, Syspro, and iOS is advantageous.
- Solution-oriented mindset and ability to thrive in a fast-paced environment.
- Demonstrated history of delivering outstanding customer experiences.
- Proven ability to exceed store targets and deliver measurable results.
- Familiarity with stock management principles.
- Strong understanding of retail operations and practices.
- Solution-oriented approach to transportation challenges.
- Adapt at working collaboratively in a team setting.
- Passion for delivering exceptional customer service and fostering positive customer relationships.
Our Values:
- Developing People
- Customer Focus
- Ethical Practices
- Innovation
- Brand Alignment
- Social Responsibility
- Fairness
- Adding Value
go to method of application »
This role forms part of the "YES" Youth Programme that runs for 12 months.
About the Role
- As a Warehouse Administrator, you will play a critical role in ensuring the smooth and efficient running of warehouse operations. You will be responsible for maintaining accurate inventory records, coordinating shipments, and supporting the broader warehouse team through strong administrative and operational execution.
- This role requires someone who thrives in a fast-paced environment, has exceptional attention to detail, and takes ownership of processes.
Key Responsibilities
- Manage inventory processes including receiving, storing, issuing, and tracking stock
- Maintain accurate stock records and investigate discrepancies
- Data Capturing
- Coordinate inbound and outbound shipments, ensuring timely delivery
- Generate and maintain warehouse reports (stock levels, orders, shipments)
- Conduct regular stock audits and cycle counts
- Optimise warehouse space utilisation and storage efficiency
- Respond to internal and external queries regarding stock and deliveries
- Provide administrative support (data capturing, filing, documentation)
- Ensure adherence to health, safety, and compliance standards
Requirements
- Matric (Grade 12)(Minimum Requirements)
- Under 28 years old
- Relevant qualification in Logistics / Supply Chain is advantageous
- Proven experience in a warehouse or inventory-focused role
- Fast learner
- Some experience in Microsoft Excel and Outlook
- Strong organisational and multitasking skills
- High attention to detail and accuracy
- Strong communication skills (written and verbal)
- Ability to work independently and within a team
- Physically capable of handling warehouse-related tasks when required
go to method of application »
This role forms part of the "YES" Youth Programme that runs for 12 months.
About the Role
- As a Warehouse Administrator, you will play a critical role in ensuring the smooth and efficient running of warehouse operations. You will be responsible for maintaining accurate inventory records, coordinating shipments, and supporting the broader warehouse team through strong administrative and operational execution.
- This role requires someone who thrives in a fast-paced environment, has exceptional attention to detail, and takes ownership of processes.
Key Responsibilities
- Manage inventory processes including receiving, storing, issuing, and tracking stock
- Maintain accurate stock records and investigate discrepancies
- Data Capturing
- Coordinate inbound and outbound shipments, ensuring timely delivery
- Generate and maintain warehouse reports (stock levels, orders, shipments)
- Conduct regular stock audits and cycle counts
- Optimise warehouse space utilisation and storage efficiency
- Respond to internal and external queries regarding stock and deliveries
- Provide administrative support (data capturing, filing, documentation)
- Ensure adherence to health, safety, and compliance standards
Requirements
- Matric (Grade 12)(Minimum Requirements)
- Under 28 years old
- Relevant qualification in Logistics / Supply Chain is advantageous
- Proven experience in a warehouse or inventory-focused role
- Fast learner
- Some experience in Microsoft Excel and Outlook
- Strong organisational and multitasking skills
- High attention to detail and accuracy
- Strong communication skills (written and verbal)
- Ability to work independently and within a team
- Physically capable of handling warehouse-related tasks when required
go to method of application »
About the role
- We are looking for an organised, accurate and service-driven Human Resource Administrator to support the day-to-day HR administration requirements of the business.
- This role is responsible for ensuring that employee documentation, contracts, payroll inputs, benefits administration, onboarding and offboarding processes are completed accurately and within the required timelines. You will also act as a first point of contact for general HR administration queries and support the HR team with labour relations, compliance and reporting requirements.
- The ideal candidate is someone who enjoys working in a fast-paced environment, takes pride in getting the detail right and understands the importance of confidentiality, responsive service and meeting deadlines.
What you’ll be responsible for
HR administration and employee support
- Act as the first point of contact for general HR administration queries.
- Provide employees and managers with accurate information and responsive support.
- Prepare and issue employment contracts, promotion letters, increase letters, incentive letters and other employee documentation.
- Maintain complete and accurate employee files and HR records.
- Ensure all employee documentation is properly authorised, signed and filed.
- Maintain confidentiality when working with employee and company information.
Onboarding and offboarding
- Coordinate the administration of new starters and ensure onboarding packs are ready before their first day.
- Ensure all starter documentation and approvals are received and processed.
- Support the enrolment of employees onto compulsory company benefits.
- Coordinate employee exits, including termination documentation, service certificates, UIF documents and system access termination.
- Submit offboarding requests and ensure access is removed within the required timelines.
Payroll administration
- Prepare and submit accurate monthly payroll inputs before the relevant payroll cut-off dates.
- Process information relating to new starters, terminations, employee changes, casual hours, allowances and attendance.
- Reconcile attendance registers and resolve discrepancies.
- Verify fixed-term contract renewals and employee allowances.
- Assist with the accurate processing of training bonds, notice pay and other approved deductions.
- Respond to payroll queries and work closely with the Payroll team to resolve any discrepancies.
Employee benefits
- Assist employees with medical aid, provident fund and other benefits-related queries.
- Enrol new employees onto compulsory benefits.
- Process Workers’ Compensation documentation within statutory timelines.
- Prepare and distribute UIF documentation and certificates of service.
- Process approved employee benefit and expense claims.
- Keep up to date with company benefits and communicate relevant changes to employees.
Training and reporting
- Maintain accurate induction and new-starter training records.
- Ensure new employees are scheduled for induction within the required timeframe.
- Monitor the completion of assigned LMS training.
- Prepare monthly induction and HR administration reports.
- Maintain relevant HR trackers and provide regular updates to the Senior HR Officer.
Labour relations and compliance
- Assist with the administration of disciplinary, grievance and CCMA matters.
- Prepare case files and supporting documentation for hearings.
- Maintain an updated tracker of active employee relations matters.
- Support the submission of documentation within statutory deadlines.
- Assist with HR compliance reviews and OHASA documentation.
- Distribute updated policies and ensure signed acknowledgements are received and filed.
- Support internal and external HR audits.
What we’re looking for
- Matric is essential.
- A relevant HR qualification would be advantageous.
- 2 to 3 years’ experience in an HR administration or HR support role.
- Working knowledge of basic South African labour legislation and HR practices.
- Experience with contracts, payroll inputs, employee records, benefits and onboarding administration.
- Strong computer skills, including Microsoft Office or Google Workspace.
- Experience working with an HR information or payroll system would be advantageous.
Key competencies
- Strong attention to detail and accuracy.
- Excellent organisational and time-management skills.
- A responsive and customer-focused approach.
- Clear written and verbal communication skills.
- Professionalism and the ability to handle confidential information.
- The ability to manage multiple deadlines in a fast-paced environment.
- Strong problem-solving skills and the confidence to escalate risks when necessary.
- The ability to work independently while contributing positively to the wider HR team.
- A sound understanding of HR administration processes and labour legislation.
What success will look like
- Success in this role will be measured by the accuracy and completeness of HR documentation, the timely submission of payroll and statutory information, responsive employee support, smooth onboarding and offboarding processes, and consistent compliance with company policies and legal requirements.
- The role requires someone who can meet deadlines, minimise errors and resolve routine HR queries efficiently.
go to method of application »
About the Role
- As a Sales Consultant, you'll be responsible for creating exceptional customer experiences while helping customers discover the latest technology products and accessories that best suit their needs.
- You'll be the face of our brand, confidently demonstrating products, building customer relationships, and achieving sales targets in a premium retail environment.
Key Responsibilities
- Deliver exceptional customer service and create memorable shopping experiences.
- Engage proactively with customers to understand their needs and recommend the right technology solutions.
- Demonstrate products confidently and explain features and benefits clearly.
- Achieve and exceed individual and store sales targets.
- Maintain high visual merchandising and store presentation standards.
- Assist with stock management, merchandising, and daily operational tasks.
- Work collaboratively with colleagues to ensure smooth day-to-day store operations.
- Stay up to date with the latest technology products, promotions, and services.
What We're Looking For
- Matric (Grade 12).
- Minimum of 1 year retail sales experience, preferably in consumer electronics, technology, telecommunications, or premium retail.
- A passion for technology and delivering outstanding customer experiences.
- Proven ability to achieve and exceed sales targets.
- Strong communication and interpersonal skills.
- Confident, energetic, and customer-focused approach.
- Excellent problem-solving skills and attention to detail.
- Comfortable working in a fast-paced retail environment.
- Experience using POS systems (experience with iOS or similar technology is advantageous).
- Proficiency in isiXhosa will be advantageous.
Working Hours
- Approximately 108 hours per month.
- Retail trading hours, including weekends and public holidays, according to the store roster.
Location
- This position is based at our multi-brand technology kiosk in Liberty Promenade Mitchells Plain, Cape Town.
- Reliable transport or a good understanding of local public transport routes is essential.
go to method of application »
Primary Purpose of the Role
- The HR Administrator is responsible for delivering a comprehensive HR administration service across the business. This role supports the full employee lifecycle by ensuring accurate and timely HR administration, payroll processing, employee benefits administration, onboarding and offboarding, labour relations support, and compliance with labour legislation and company policies.
- The incumbent will provide excellent internal customer service while maintaining confidentiality, accuracy, and statutory compliance.
Key Responsibilities
HR Administration
- Serve as the first point of contact for HR administration queries and provide timely, professional support to employees.
- Prepare and issue employment contracts, promotion letters, salary increase letters, incentive letters, and other employment documentation.
- Maintain complete, accurate, and up-to-date employee personnel files.
- Ensure all employees have signed job descriptions, company values, and required employment documentation on file.
- Maintain HR records and electronic filing systems in accordance with company standards.
- Ensure compliance with all company policies, procedures, and applicable labour legislation.
Employee Lifecycle Management
- Coordinate and administer all onboarding activities for new employees.
- Prepare onboarding documentation and induction packs prior to employees' first day.
- Coordinate all offboarding activities, including exit documentation, system access removals, and IT notifications.
- Ensure all starter and termination documentation is authorised and processed accurately and timeously.
Payroll Administration
- Prepare and submit all monthly payroll inputs, including:
- New appointments
- Employee changes
- Casual hours
- Overtime and month-end hours
- Terminations
- Verify employee allowances and fixed-term contract renewals.
- Process notice pay deductions, training bonds, and other payroll-related adjustments.
- Resolve payroll queries and maintain payroll accuracy.
Attendance and Leave Administration
- Reconcile monthly attendance registers.
- Investigate and resolve attendance discrepancies.
- Assist with absenteeism administration and record keeping.
- Maintain accurate attendance records for payroll processing.
Employee Benefits Administration
- Administer employee benefit enrolments, including medical aid and provident fund.
- Process Workers' Compensation documentation.
- Prepare UIF documentation and service certificates for terminated employees.
- Process benefit-related queries and expense claims.
- Communicate benefit changes to employees.
Learning and Development
- Maintain induction schedules for all new employees.
- Monitor completion of mandatory LMS training.
- Submit monthly induction and training reports.
- Support Learning and Development initiatives where required.
Labour Relations Support
- Assist with disciplinary and grievance processes.
- Prepare documentation and bundles for CCMA matters.
- Maintain labour relations trackers and case files.
- Liaise with the CCMA and other statutory bodies where required.
- Ensure all labour relations documentation is accurate and compliant.
Compliance and Governance
- Ensure compliance with employment legislation and company policies.
- Maintain statutory HR records and documentation.
- Conduct quarterly HR compliance and OHASA audits.
- Distribute updated company policies and obtain signed acknowledgements.
- Support internal and external compliance audits.
Customer Service
- Deliver professional, responsive HR support to employees and managers.
- Build positive working relationships across the business.
- Escalate complex HR matters to the Senior HR Officer where appropriate.
- Promote company values in every employee interaction.
The HR Administrator will be measured on:
- Timely resolution of HR administration queries.
- Accuracy of employment documentation.
- Payroll accuracy and submission deadlines.
- Successful onboarding and offboarding administration.
- Accuracy and completeness of employee records.
- Attendance reconciliation accuracy.
- Employee benefit administration.
- Labour legislation compliance.
- HR audit outcomes.
- Internal customer satisfaction.
- Compliance with statutory deadlines.
- Confidentiality and professional conduct.
Minimum Requirements
- Grade 12 (Matric).
- Tertiary qualification in Human Resources or a related field.
Experience
- 2–3 years' experience in an HR Administration or HR Support role.
- Experience with payroll administration.
- Experience administering employee benefits.
- Exposure to labour relations administration.
- Experience maintaining HR records and employee files.
Knowledge
- South African labour legislation.
- Basic Conditions of Employment Act (BCEA).
- Labour Relations Act (LRA).
- Employment Equity Act (EEA).
- Payroll administration processes.
- HR administration systems.
- Microsoft Office Suite (Excel, Word, Outlook).
- HRIS and Learning Management Systems (advantageous).
Key Competencies
- Customer service orientation.
- Planning and organisational skills.
- Strong administrative ability.
- Excellent attention to detail.
- Time management.
- Effective verbal and written communication.
- Problem-solving ability.
- Confidentiality and professionalism.
- Accuracy and quality focus.
- Ability to work under pressure and meet deadlines.
- Teamwork and collaboration.
- Initiative and accountability.
Company Values
The successful incumbent is expected to consistently demonstrate the organisation's values by:
- Putting customers first.
- Demonstrating passion and commitment.
- Encouraging innovation.
- Taking ownership and getting things done.
- Working collaboratively.
- Embracing diversity and inclusion.
- Acting with integrity and professionalism.
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Job Description
- We are looking for an energetic, sales-driven Floor Supervisor to join the Nintendo Store team at Sandton City.
- This is an exciting opportunity for someone who is passionate about gaming, technology and creating memorable customer experiences. You will take ownership of daily activity on the sales floor, support the Store Manager and lead the team in achieving sales, service and operational targets.
- The role is responsible for driving daily sales performance through active floor leadership, upselling and cross-selling, while ensuring that merchandising, customer experience and team execution remain aligned with Nintendo’s brand standards.
What You’ll Be Responsible For
Sales Performance
- Lead by example on the sales floor and drive the achievement of daily and monthly revenue targets.
- Actively promote cross-selling and upselling, with a strong focus on games, accessories and protection plans.
- Monitor sales performance throughout the day and adjust floor activities where required.
- Drive key sales measures, including average transaction value, units per transaction and product attachment rates.
- Support the team in converting customer traffic and product demonstrations into sales.
Floor Operations and Merchandising
- Maintain excellent floor presentation and visual merchandising standards.
- Ensure demonstration areas, interactive stations and trial products are clean, fully operational and properly stocked.
- Manage floor replenishment and ensure products are available on displays.
- Complete daily opening and closing floor checks, including point-of-sale readiness and security checks.
- Assist the Store Manager with stock counts, inventory control and shrink management.
Customer Experience
- Create an engaging, interactive and memorable experience for every customer.
- Ensure the team actively engages customers across all areas of the store.
- Respond to customer queries and resolve floor-related concerns quickly and professionally.
- Gather customer feedback and share relevant insights with the Store Manager.
- Maintain high customer satisfaction and mystery shopper standards.
Team Leadership
- Supervise, motivate and coach Retail Sales Associates and Brand Ambassadors during shifts.
- Conduct daily pre-shift meetings to communicate sales targets, promotional priorities and key products.
- Provide ongoing coaching on product knowledge, gaming titles, selling techniques and customer engagement.
- Ensure effective floor coverage and manage team rotations during busy trading periods.
- Monitor punctuality, dress code, conduct and performance.
- Address performance or behavioural concerns promptly and professionally.
- Consistently demonstrate and reinforce the company values of Focus, Passion, Innovation, Getting Things Done, Teamwork, Embracing Difference and Integrity.
What We’re Looking For
- A Higher Certificate or Diploma in Business, Retail Management, Marketing or a related field. A degree would be advantageous.
- 2 to 3 years’ experience in a high-volume retail environment.
- At least one year of experience in a supervisory, team leader or senior sales position.
- Previous experience in gaming, consumer technology, interactive retail or lifestyle brands would be highly advantageous.
- Strong sales closing, upselling and cross-selling ability.
- A genuine passion for gaming and technology.
- Strong communication, coaching and people-management skills.
- Basic knowledge of inventory management and point-of-sale controls.
- The ability to remain hands-on, energetic and customer-focused in a busy retail environment.
Why This Role?
- This is an opportunity to work in an exciting, interactive retail environment where gaming, technology and customer experience come together.
- You will play an important role in creating the energy on the sales floor, developing the team and helping customers discover the world of Nintendo.
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Job Description
- Sales Consultant - (Flexi - 108) This is a part time role. 108 hours per week. You will be assisting during peak hours, weekends and public holidays.
- Experience Gaming at its Best! Join Our Team as a Nintendo In-Store Casual Sales Consultant!
- Are you a passionate gamer who thrives on sharing your love for Nintendo? Do you enjoy interacting with people and providing exceptional customer service? If you answered yes, we have an exciting opportunity for you!
- We’re seeking enthusiastic individuals to join our team as Nintendo In-Store Casual Sales Consultants.
Why Choose Us?
- We believe in investing in our team. Gain valuable experience, expand your skills, and unlock opportunities for career advancement in the gaming industry.
- Join a team of like-minded individuals who share your passion. Create an exciting and vibrant atmosphere where customers can't wait to come back for more!
Your Responsibilities:
- Welcome customers, listen to their needs, and assist them in finding the perfect Nintendo products and games. Offer expert advice, product demonstrations, and personalized recommendations.
- Stay informed about the latest Nintendo releases, gaming trends, and industry news. Be the resident expert who can guide customers through the vast Nintendo catalogue.
- Maximize sales opportunities by upselling products, providing add-on recommendations, and showcasing the value of Nintendo's offerings. Meet and exceed sales targets while maintaining excellent customer satisfaction.
Requirements:
- Completed national senior certificate
- A deep love for Nintendo and a strong understanding of its products, franchises, and history.
- A genuine desire to provide exceptional customer service, build relationships, and ensure every customer leaves with a smile.
- Willingness to work flexible hours, including weekends and holidays, to meet the needs of our customers.
- Be a South African Citizen
- Live close to Sandton City
Method of Application
Use the link(s) below to apply on company website.
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