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Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to...
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Key Purpose
Designs, develops, and implements iOS mobile applications to support business requirements. Follows approved life cycle methodologies, creates design documents, writes code and performs unit and functional testing of software. Contributes to the overall architecture and standards of the group, acts as an SME and plays a software governance role.
Android developers must be able to technically support and maintain the deployed applications on dev, test and production environments.
Areas of responsibility may include but not limited to
Senior IOS Developers Must Have a Competent Understanding Of
- The system development life cycle and can explain the developer’s role in each stage
- The defined system development tools, processes and workflows
- The distinction between business, functional and non-functional requirements and how to implement them
- The importance of delivering high quality source code and how to achieve it
- The technologies used and the systems components structure
- The domain and business terminologies and link them back to system implementations
Senior iOS developers should be able to demonstrate that they can:
- Develop, test, and maintain the deployed application software with high quality
- Collaborate with product managers and designers to ensure a successful, high-quality product and great user experience
- Analyse, maintain and enhance existing application and troubleshoot issues with efficiency.
- Perform accurate development estimation
- Produce technical specifications and designs. Participate in new business development through ideation, prototype development, and project estimates
- Research new techniques, tools, and best practices and share that knowledge with the team and community
- Maintain high standards
- Analytical and problem solving skills
- Self-starter who takes ownership, is accountable, and is able to work under minimum supervision
- Excellent written and verbal communication skills
- Can help with quality assurance and provide comments
Personal Attributes And Skills
- Values Driven
- Optimistic
- Learns on the Fly
- Resilient
- Instils Trust
- People Savvy
- Drives Results
- Problem Solver
Education
Education and Experience
- Matric. A diploma or degree in IT would be advantageous.
Experience
- 4 years of proven experience as an iOS developer
- Familiarity with Agile development methodologies
- Experience with software development in a test-driven environment
- Excellent understanding and application of design principles
- Familiar with UML
- Ability to learn new languages and technologies
- Excellent communication skills and being able to work independently or in a full team
- Resourcefulness and troubleshooting aptitude
- Attention to detail
- Have worked on at least 1 app published in the App or Play Store
- SoapUI (SOAP) / REST client (JSON)
- XCode
- Atlassian tool suite (Jira, Confluence)
- iOS
- UML
- XML, JSON
- SOAP and REST Web Service Development
- Software architecture
- JAD sessions
- Data modelling techniques
- 2+ year user interface analyst experience (preferred)
- Software related degree/qualification (preferred)
- Honours degree (preferred)
- Business experience and product knowledge (preferred)
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Key Purpose
Managing the risk relating to In hospital admissions, through the application of clinical and coding knowledge, protocols, legislation, standard operating procedures (SOP’s), service level agreements (SLA’s) and the member’s benefit structure. The role will apply to working in various settings, predominantly casualty. It is anticipated that the risk purpose will also extend into the general ward and high care/ICU settings as needed.
Coordinating the care of certain patients who are vulnerable to care gaps during transitions particular entry into hospital through to the emergency room, and discharge from hospital. The populations most vulnerable to gaps in care during transitions include clinically high risk patients; patients undergoing major surgical procedures; and patients with low socio-economic circumstances.
Please note: The successful applicants will be based at a designated hospital within the applicable region.
Principal Accountabilities
The successful applicant will be responsible for but not limited to the following job functions:
- Assessing the case in relation to the following:
- Members clinical history
- Members benefit structure
- Clinical Information and coding supplied
- Level of care provided
- Appropriateness of the facility
- Appropriateness of the treating doctor
- Appropriateness of treatment
- Managing the benefit for the member and the risk for the relevant scheme through approving or declining treatment to ensure that the member gets the appropriate level of care
- Discharge planning by providing the member with alternatives to receive treatment
- Effective and accurate communication to all stakeholders:
- Case update to the provider
- Funding decisions and Benefit confirmations to the members
- Request for additional information from the treating doctor
- Systems teams (issues experienced)
- Handling escalations from Providers and internal stakeholders
- Preparing and presenting complex case to clinical review
- Trend Analysis of inefficiencies and proposals to correct
- Appropriate internal case referrals for clinical management
- Operational Targets:
- Attend to patients on daily report
- Quality of processes
- Onsite perception survey
Personal Attributes
- Composure - Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis.
- Conflict Management - Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.
- Decision Quality – Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.
- Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.
- Negotiating - Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.
- Perseverance - Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
- Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
The Following Requirements Are Essential
Education and Experience:
- Matric
- Must be a Registered Nurse
- Valid SANC Registration
- 3 years Clinical experience in a private hospital setting (ICU, Trauma/Casualty, Medical/General ward preferable)
- 2 years Managed health care experience
- Microsoft Office (Specifically Excel experience)
- Valid Driver’s License and own transport
- Effective Communication Skills (Verbal & Written)
- Telephone Etiquette
- Active Listening Skills
The Following Requirements Will Be Advantageous
- 1 – 2 years ICU experience
- Knowledge of DH SOP’s and Process experience (internal only)
- Provider payment arrangements (internal Only)
- Clinical coding knowledge of ICD-10 and/or CCSA
go to method of application »
Key Purpose of the role
This position will report to the Head of IT Risk. The successful candidate will be required to facilitate and assist in the development and implementation of an end to end risk management programme for the Discovery Group in respect of Information Technology and Project risk disciplines and contribute to the development and risk management activities at Group level. The portfolio is subject to change as the need requires and currently includes all entities and operations within the Discovery Group both locally and internationally.
Areas of responsibility may include but not limited to
Required
- The successful candidate will be required to perform but not limited to the following key outputs in respect of the IT and Project risk portfolio
IT Risk Management
- Implement the overall risk management programme and processes for the relevant portfolio on par with best practice. This would include the following:
- Facilitate and assist in the development, maintenance and roll out of the risk management programme and the maturity risk management practices across the Group
- Effectively utilise the GRC system
- Establish and maintain up to date risk universes, risk registers and risk profiles
- Establish, implement and monitor risk appetites and key risk indicators
- Create and maintain a control and process library
- Train and roll out of the new and existing policies, frameworks and registers
- Provide support, education and training on risk management principles to build awareness of IT risk
- Identify and communicate improvements required to mature the risk and control environment
- Co-ordinate and work with other risk officers ensuring that group risks are considered and that effective communication and sharing of knowledge takes place for risk management across the group to be applied effectively
- Ensure combined assurance activities and updates are carried out as required
- Participate in and Co-ordinate staff in alignment with group wide activities and ad hoc risk requests from the Head of IT Risk
- Assist the Head of IT Risk on any risk activity requested on an ad hoc basis
- Manage the process of identifying and assessing risks that may pose a threat to the achievement of business objectives. This could include the following:
- Facilitate risk workshops for principal and strategic risks
- Establish and define “risk appetite” for the various risks identified
- Risk event identification, reporting, analyses and investigation
- Risk and control assessments
- Deep dives and independent risk reviews on key inherent, residual and high impact risks, processes and scenarios
- Emerging risk reviews and assessment through data analysis and trending
- Compiling risk reports and dashboards based on the output of assessments performed
- Updating risk portfolios and registers
- Reporting of Risk to various audiences, such as Manco’s, Exco’s and other boards or forums for them to understand their accountability for the risks
- Monitoring, evaluating and challenging the various areas in success or failures in managing their risk. This could include the following:
- Following up with Risk champions and first line risk officers on monthly progress
- Demonstrate value add of risk activities to business needs and objectives
- Build capacity within the appointed first line roles by providing guidance, training, support and challenge of risk outputs from the first line
- Ensure that the IT risk system is fully utilised by first line to adequately and effectively manage their portfolio as well as the required business users
Project risk Management
- Execute the operational plans and management of IT and Projects portfolio as well as improving the maturity of the project risk programme in order to deliver on the full requirements of the ERM framework. This includes the following:
- Facilitate and assist in the development, maintenance and roll out of the project risk framework and the maturity of project and change risk management across the Group
- Monitor and report on the top 10 to 15 high impact projects across the Group
- Facilitate change and project risk workshops and processes and build capacity in the business to apply the project risk framework
- Identify high impact projects across the Group and maintain the register of high inherent projects
- Co-ordinate with risk officers in first and second line providing support for monitoring projects not overseen by the project risk specialist
- Review and challenge project and change risk assessments conducted by first line and business
- Prepare dashboards and reports on projects as required for various audiences and in accordance with the specific timelines
- Identify and report risk incidents arising from project risk oversight
Governance, Risk and Compliance (GRC) system
- Develop appropriate dashboards and reports for various levels of risk reporting
- Assist with strategic planning through intelligence derived from the system
- Manage outputs of combined assurance effectively through the system
- Produce and maintain process and data flows
- Act as the champion for the integrated system
- Administer other third party applications as required
- Train and support all users of the system
Data Analysis and Report Automation
- Manage and implement automated reporting to achieve efficiency in risk management activities, processes and reporting. This could include the following:
- Analyse information or data in a structured and reusable format
- Create and present dashboards of data analysis outputs
- Incorporate data analysis to proactively identify risks based on the risk universe
- Link risks currently on the register to data specific matrices that can be analysed using data
- Automate reports from information contained within the GRC system as well as various different other sources
- Identify new and improved ways of using data analytics to improve risk management oversight of the business environment
- Analyse IT related Incidents for trending, impact and root cause perspective
Competencies
The successful candidate must demonstrate the following competencies
- Takes initiative and works under own direction with the ability to make quick, clear choices which may include tough choices or considered risks
- Upholds ethics and values and demonstrates integrity
- Shows respect for the views and contributions of others.
- Demonstrates a willingness to share information
- Strong negotiating and influencing skills
- Excellent communication skills. The candidate should speak fluently and be able to write in a well-structured and logical manner
- Demonstrates an understanding of different organisational departments and functions
- Ability to analyse and assess various data and break them into component parts, patterns and relationships
- Sets high standards for quality and quantity and can work in a systematic, methodical and orderly manner
- Adapts to changing circumstances
- Handles criticism constrictively and learns from it
Education And Experience
- Minimum IT degree level education (BCom or BSc in information systems or computer science) with either CISA or CRISC
- Preferable post graduate IT risk qualification and/or project management (PMP/Prince 2 accreditation)
- Minimum 5 years of experience in an IT enterprise risk environment
- Must have advanced experience and knowledge of the full Cobit and ITIL frameworks as well as IT infrastructure, systems and IT governance
- Must have experience in project risk management and systems implementation
- Must have experience in data analytics using specific tools such as Power BI, IDEA, ACL or SQL
- Relevant legislative knowledge
- Advanced knowledge of Excel, Word, PowerPoint, Power BI and Teams
go to method of application »
Key Purpose
Managing the risk relating to In hospital admissions, through the application of clinical and coding knowledge, protocols, legislation, standard operating procedures (SOP’s), service level agreements (SLA’s) and the member’s benefit structure. The role will apply to working in various settings, predominantly casualty. It is anticipated that the risk purpose will also extend into the general ward and high care/ICU settings as needed.
Coordinating the care of certain patients who are vulnerable to care gaps during transitions particular entry into hospital through to the emergency room, and discharge from hospital. The populations most vulnerable to gaps in care during transitions include clinically high risk patients; patients undergoing major surgical procedures; and patients with low socio-economic circumstances.
Please note: The successful applicants will be based at a designated hospital within the applicable region.
Principal Accountabilities
The successful applicant will be responsible for but not limited to the following job functions:
Assessing The Case In Relation To The Following
- Members clinical history
- Members benefit structure
- Clinical Information and coding supplied
- Level of care provided
- Appropriateness of the facility
- Appropriateness of the treating doctor
- Appropriateness of treatment
- Managing the benefit for the member and the risk for the relevant scheme through approving or declining treatment to ensure that the member gets the appropriate level of care
- Discharge planning by providing the member with alternatives to receive treatment
- Effective and accurate communication to all stakeholders
- Case update to the provider
- Funding decisions and Benefit confirmations to the members
- Request for additional information from the treating doctor
- Systems teams (issues experienced)
- Handling escalations from Providers and internal stakeholders
- Preparing and presenting complex case to clinical review
- Trend Analysis of inefficiencies and proposals to correct
- Appropriate internal case referrals for clinical management
Operational Targets
- Attend to patients on daily report
- Quality of processes
- Onsite perception survey
Personal Attributes
- Composure - Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis.
- Conflict Management - Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.
- Decision Quality – Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.
- Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.
- Negotiating - Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.
- Perseverance - Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
- Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
The Following Requirements Are Essential
Education and Experience:
- Matric
- Must be a Registered Nurse
- Valid SANC Registration
- 3 years Clinical experience in a private hospital setting (ICU, Trauma/Casualty, Medical/General ward preferable)
- 2 years Managed health care experience
- Microsoft Office (Specifically Excel experience)
- Valid Driver’s License and own transport
- Effective Communication Skills (Verbal & Written)
- Telephone Etiquette
- Active Listening Skills
The Following Requirements Will Be Advantageous
- 1 – 2 years ICU experience
- Knowledge of DH SOP’s and Process experience (internal only)
- Provider payment arrangements (internal Only)
- Clinical coding knowledge of ICD-10 and/or CCSA
go to method of application »
Key Purpose
Responsible to c ollaborate with software developers, system operators and other IT staff members to manage the desired state of systems and automation of code deployments and configuration. Cross and merge the barriers that exist between software development, testing and operations teams to continuously build, test and deploy changes at speed and scale without compromising quality. Finally, the successful candidate must have the mindset of building fault tolerant and secure mechanisms into the system.
Areas of responsibility may include but not limited to
- Build scalable, efficient cloud infrastructure solutions using infrastructure as code
- Implement automation tools and frameworks (CI/CD pipelines)
- Build, Manage and Support environments in Azure and AWS cloud
- Deploy updates and fixes via automated pipelines
- Troubleshoot production issues and coordinate with the development team to streamline code deployment.
- Evaluate existing applications and platforms, recommendation and implement alternative solutions for enhancing performance
- Design and develop strategy for zero downtime deployments with Kubernetes and Istio
- Conduct systems tests and manage security, performance, and availability
- Design, develop, and implement software integrations
- Design and aggregate key metrics that drive continuous improvement in velocity and quality.
- Develop and maintain design and troubleshooting documentation
- Design and Implement Vault solution for Secrets and Certificate management
- Manage and provision Kubernetes clusters using AWS EKS
Required Skills
Personal Attributes and Skills
- AWS and Azure Cloud
- Hashicorp Vault
- Docker
- Jenkins
- Strong Linux skills
- Strong Kubernetes skills with service mesh such as Istio
- Terraform
- Puppet/cfengine/chef
- Build technologies(maven, gradle)
- Software component management with Nexus
- Static Code analysis with Sonarqube
Behavioral Competencies
- Drives Results
- Values Driven
- Optimistic
- Learns on the Fly
- Resilient
- Instils Trust
- People Savvy
- Problem Solver
- Manages complexity
- Balances Stakeholders
- Transparency
- Multitasking
- Organizational skills
- Analytics
Additional Attributes
- Strong Ownership qualities
- Ability to assess and prioritize
- Excellent planning and organizational skills
- Able to work under pressure in a fast-paced environment
- A strong passion for customers and technology
- Self-motivated, self-thinker and pro-active
- Excellent communications skills and good team player
- Strong interpersonal skills specifically with the ability to establish and grow relationships with diverse stakeholders
- Well-developed conflict handling skills
- Willing to learn and develop oneself
Education
Education and Experience
- B.Sc. Degree in Computer Science or engineering equivalent qualification
- AWS Certification(beneficial)
Experience
- 3+ years’ experience as a DevOps Engineer or equivalent software-engineering role.
- Expert in Kubernetes platform implementation and management
- Experience in implementing secure pipelines with SSL and secrets rotation
- Expert in configuration management tools (Puppet, Ansible, and Chef)
- Expert in provisioning infrastructure as code specifically of AWS resources using terraform which includes setup and bootstrapping required tools.
- Strong understanding of managing microservices in a Kubernetes platform.
- Working knowledge of DevOps tools mention in required skills
- Experience in implementing canary deployments in Kubernetes using service mesh
Knowledge:
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About The Area
Discovery Health has defined as one of its key objectives – the growth of the business and its earnings from non-scheme business. This objective necessitates the development of new innovative health and wellness products that add value to employers, employees and individual members. This strategic thrust will enable richer integration of Discovery Health as a key strategic partner in the comprehensive management of the health and wellness of its clients. Leveraging Discovery’s unique IP and shared value model, Discovery Health will drive to grow in new markets and be a leader; offering superior and innovative products and achieving the greatest market share. Employee Health Solutionsis an area that houses Discovery Health’s new market businesses, including:
- Discovery Primary Care
- Discovery Healthy Company
- Discovery Gap Cover
- Discovery Healthcare Fund
Objective of the Role
The Business Support Manager will support the executive team of Employee Health Solutions by:
- Providing support to the Employee Health Solutions executive team in the execution of their responsibilities.
- Taking ownership of projects that support the realisation of Employee Health Solutions strategy;
- Enable and operationalise the strategic initiatives of the Employee Health Solutions executive management team.
- Provide support to ensure the acquisition of new business and activities that support new business development
Areas of responsibility may include but not limited to
- Detailed research and analysis to provide substance to the ideas and direction of the executive team;
- Project ownership and or project management of strategic initiatives;
- Management of business reporting and compliance for the business to internal and external stakeholders;
- Compilation of presentations and speeches for delivery by the executive team to both internal and external audiences;
- Input into operational design and process efficiencies;
- Preparation of proposals for strategic partnerships, new business and new products for both external and internal distribution;
- Collaborating with teams such as R&D, marketing, sales and corporate relationship management to ensure that the strategy and set standards are achieved.
Personal Attributes and Skills
The Successful Candidate Must Demonstrate
- Exceptional analytical, problem solving and research skills;
- Creative thinking and the ability to operationalise innovation;
- An ability to deal with complex issues as well as migrate between detail and high level requirements;
- Drive and commitment to exceed expectations;
- Reliability and dependability – can be counted on;
- Ability to influence and negotiate with impact across divisions and teams at all levels, and with external parties;
- A thorough understanding of business dynamics and strategic challenges;
- Sophisticated written and verbal communication skills for executive-level internal and external delivery;
- Commitment to excellence and;
- An ability to deal with ambiguity and continuous change.
Education and Experience
- A completed tertiary qualification
- At least 2-3 years business experience with clear leadership responsibility for key business objectives
- Extensive business and/or technical experience with a proven track record of innovation, entrepreneurship, delivery and performance
- Management consulting experience is advantageous
- Operations and service experience is advantageous
- Discovery business knowledge and experience advantageous
Method of Application
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