Job Vacancies at Jurumani Solutions

Job Description:

• Ensure efficient end to end implementation of projects according to Project Management Process.
• Collate requirements for project and define project scope, dependencies and key success factors.
• Develop project plan and schedules with well defined milestones.
• Draw up detailed day-to-day project reporting and tracker on open projects.
• Accurate, regular and adhoc project reporting to stakeholders.
• Effective management of project deliverables, action items, risks, issues and concerns accompanied by escalations when required.
• Engage professionally with senior management, internal and external stakeholders.
• Supplier/contractor management to ensure SLA is met on all projects.
• Equipment ordering, tracking and stock reporting.

Qualifications & Experience:

• University degree or diploma in IT/Engineering
• Project Management qualification (PRINCE 2 or PMP, diploma in PM) - essential
• 3 years + of proven Project Management experience managing multidisciplinary projects within the Telecoms/IT space (Microwave & Fibre roll outs) - essential
• Ability to manage multiple projects simultaneously - essential
• Strong understanding of general Telecom principles; RF/wireless understanding (desirable)
• Good communication, collaboration and team orientation
• Strong written and oral communication skills, excellent interpersonal skills
• Ability to prioritise work efficiently as well as multitask
• Must have a high drive orientation and be goal driven
• Must prioritise customer needs at all times

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Purpose:

The role of the Network Assurance Engineer is to provide high level, high-quality assurance role to cooperate clients. Support all technical aspects of a Converged Network infrastructure, including IP networking, WAN connectivity, Telco related problems, Router configurations, Firewalls, DNS, servers, ICP/IP, MPLS, QoS at an escalation level. 

Responsibilities:

• To provide a high level, high quality service assurance role to corporate clients, in the Client Services Operations Centre [CSOC].
• Support all technical aspects of a Converged Network infrastructure, including IP networking, WAN connectivity, Telco related problems, Router configurations, Firewalls, DNS, servers, ICP/IP, MPLS, QoS and GSM related products.
• Manage and respond to all reported network events – internally and externally.
• Reporting of all incidents to relevant parties/vendors.
• Liaising with Customers on all network events and fault resolutions.
• Fault Management update on Siebel CRM; complete understanding of Incident/Problem/Change Management practices.
• Cross collaboration with all levels within the Organization.
• Must be willing to work shifts.

Minimum requirements

• Grade 12 and a valid CCNP(Essential) Cisco certification essential – verified, SD WAN certifications essential
• At least 3-5 years’ experience of which 3 years must be within a complex IP Routing and switching environment of which 2 years with service provider focus.

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Role responsibilities and key focus areas:

• To provide a high level, high quality service assurance role to the Business' corporate clients, in the Customer Services Operations Centre
• Support Hosting technical aspects of a Converged Network infrastructure, including Perimeter Firewall services
• Reporting of all incidents to relevant parties
• Liaising with Client on all Security related events and fault resolutions
• Fault Management update on Siebel SRM
• Client update and follow up until incident closure: Complete understanding of ITIL practices
• Cross collaboration with all levels within the Organization

Technical Skills and experience:

• Must have technical / professional qualifications:
• A relevant IT diploma or B Degree in Information Technology Technical Engineering in Computer Science (essential)
• Fortinet – NSE4 certification
• NSE7 Advantageous
• At least 5-7 years’ experience of which 3 years must be within a complex IP Routing and switching environment of which 2 years with service provider focused on the Security discipline