Job Vacancies at The Independent Institute of Education (IIE)

Job Purpose:

The position is responsible for a meticulous and detail-oriented LMS Courseware Administrator. In this role, the candidate will play a pivotal part in ensuring the quality and compliance of our courses on the Learning Management System (LMS).

Key areas of responsibility include:

• Conducting thorough quality assurance checks on courses within the LMS, meticulously assessing content against established guidelines to guarantee accuracy and adherence to standards.
• Implementing minor corrections on course pages, demonstrating a keen eye for detail to rectify any deviations from established guidelines and maintaining the overall integrity of the content.
• Undertaking basic course page administration tasks to optimize the user experience, ensuring seamless navigation and functionality for learners.
• Efficiently managing personal time and resources to meet deadlines, demonstrating excellent organizational skills and a proactive approach to task completion.

Qualifications:

• Bachelor's degree in a related field (e.g., Education, Instructional Design, Information Technology) or equivalent practical experience.

Skills:

• Attention to Detail: Exceptional eye for detail to perform accurate quality assurance checks and make precise corrections to course content.
• Technical Proficiency: Familiarity with Learning Management Systems (LMS) and basic course administration tools to efficiently navigate and manage course pages.
• Communication Skills: Strong written and verbal English communication skills to record and effectively communicate errors to team leads, as well as collaborate with cross-functional teams.
• Time Management: Excellent organizational skills and the ability to manage time effectively to meet deadlines and prioritize tasks.
• Problem-Solving: Critical thinking and creative problem-solving skills to address minor course page issues and contribute to continuous improvement.
• Proficiency in MS Word

Expertise:

• Courseware Administration: Proven experience in basic administration of course pages within an LMS, including implementing corrections and optimizing user experience.
• Quality Assurance: Previous experience in conducting quality assurance checks on educational content to ensure alignment with established guidelines and standards.
• Collaboration: Ability to work collaboratively in a team environment, contributing insights and actively participating in discussions to enhance the overall quality of courseware.
• Adaptability: Flexibility to adapt to evolving guidelines and technologies, staying current with industry trends in education and instructional design.
• Documentation: Proficient in documenting errors, resolutions, and other relevant information for effective communication and continuous improvement.

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Key Areas of Responsibility Include:

• The operational planning, development and moderation of material and assessments to be delivered in a multi-campus national environment – it is important to note that this is the key area of responsibility in this position.
• Review, development and implementation, subject to the policies and governance procedures of the IIE, of the curriculum, syllabus and material development of those designated programmes or modules (some of which may be service courses) for which the Head of Programme is responsible
•  Aspects of faculty administration as delegated by the Head of Faculty
• Establishment and maintenance of effective interaction between the faculty/department and the brands concerning the particular programmes for which s/he is responsible and more generally
•  Identify and monitor programme developers including briefing and the quality assurance of their work
•  Responsible for the setting and monitoring of minimum standards for delivery and assessment including management of academic incidents related to assessment
•  Tracking of student performance, in cooperation with trading division national offices, in designated programmes and modules including planning and monitoring of interventions that may be required to address problems
•  Responsible for the identifying, briefing and managing moderators in consultation with the trading division and for managing the moderation of assessments within the faculty – this includes planning and implementation of problem-solving strategies as needed
•  Active commitment to the maintenance of academic standards and curriculum areas within the discipline – this includes capacity building on campus and own personal commitment to keeping up to date, which will include limited lecturing (contact or distance) on a cyclical basis
•  Demonstrated commitment to the development, implementation and monitoring of all IIE policies
•  Participate in, and contribute to, the IIE/faculty’s activities, particularly its seminars and workshop programmes
•  Participation in the key governance structures and committees as may be required from time to time
•  Any other relevant duties as may be required.

Qualifications:  

• A PhD (NQF Level 10) in a relevant Economics discipline is preferred, but candidates with a Masters degree in Economics or equivalent at NQF level 9, making progress towards obtaining a PhD will also be considered.

Experience:       

• Normally, at least three years of lecturing experience (full or part-time) in a public or private post-school provider. Under exceptional circumstances, different experiences will be considered
• Experience in managing postgraduate modules/qualifications will be an advantage
• Postgraduate supervision and/or research experience will be an advantage
• Experience in writing curriculum, material and assessment of student learning
• Some understanding of the broader HE regulatory environment
• Experience with online curriculum delivery systems would be advantageous.

Competencies:

• Excellent communication skills particularly in English, both verbal and written, including the ability to communicate to a range of audiences in a way that communication is clear, concise, specific and accurate and accessible to the target audience
• Interpersonal skills characterized by tact and diplomacy and an ongoing ability to participate effectively in a team that is spread across the country
• Capacity to get others to follow by example and the ability to manage matrix management and communication structures
• High delivery ability, demonstrated capacity to organize own work and work against tight deadlines
• Attention to detail
• Ability to liaise cooperatively with other academics and colleagues within the faculty and brands
• Proven ability to work constructively as part of a team, display initiative and work strategically and independently with limited supervision
• Proven record of managing projects to a successful conclusion
• Able to acquire new skills to keep up with new technologies and or new knowledge areas within relevant disciplines