Job Vacancies at Valenture Institute

Description

Valenture Institute partners with the world’s leading education institutions to transform physical limitations into digital opportunities. We create new opportunities for students to choose an aspirational online learning experience by offering fully-supported online high school programmes.

As a social enterprise, Valenture Institute is also committed to levelling the playing field and increasing access for all students through free curriculum offerings, extensive scholarship programs and blended learning micro schools in underprivileged communities.

Each Product Manager has a portfolio that may include specific business units, product verticals, and systems. Within the scope of their portfolio, the Product Manager collaborates with business stakeholders and operations to develop and manage a roadmap by identifying, defining and prioritising opportunities for growth and improvement. While the fulfilment of strategic objectives should be the primary driver, ongoing requests for improvements and maintenance needs should also be assessed and appropriately planned.

The function is responsible for clearly communicating requirements to the DS&T (Data, Solutions and Technology) team in a timely manner (thereby optimising their output), and collaborating with Product Architects to design suitable solutions. While the Product Architect is responsible for the technical integrity of solutions, the Product Manager is responsible for ensuring that they are fit for purpose. Jointly, they should ensure that solutions are designed with scalability and maintainability in mind.

Communication forms a key aspect of the role. The Product Manager should keep business stakeholders informed of project progress and delivery timelines, and is responsible for user acceptance testing, and handover of solutions to business stakeholders. He/she is responsible for the provision of training material, and the maintenance of product documentation for purposes of promoting product knowledge and understanding.

This role reports into the Head of Product Management and interfaces extensively with Product Architects, Operations and Heads of Business Units within their portfolio.

Key Responsibilities:

• Partnering with business units to identify their goals, requirements and relative prioritisation.

• Critically evaluating requirements and priorities to ensure that sound reasoning and long term thinking are applied.

• Identifying areas of friction within business processes and systems and pro-actively researching and recommending solutions.

• Planning requirement gathering activities well ahead of launch dates.

• Documenting requirements and design ideas.

• Encouraging input on designs from Project Managers, Product Architects and BSAs, and business representatives in order that the best ideas are generated collaboratively.

• Documenting final designs, with input from DS&T, such that there is a record of implementation details that would not be obvious upon first sight of the system, but are useful to obtaining context and applying or extending these solutions in future projects.

• Providing feedback to business units on the status of requests and projects.

• Ensuring effective feedback loops from DS&T engagements back to business stakeholders on system limitations, scope change or other critical feedback.

• Facilitating user acceptance via demos and/or testing.

• Creating (and sometimes presenting) training material/guides on tech solutions.

• Assisting business in implementing effective workarounds where needed, and managing configuration of key systems that do not require DS&T’s input.

Team collaboration:

• Communicating on the status and priority of projects such that the team can collectively determine group priorities and a group roadmap

• Participation in peer’s requirements elicitation/design sessions to facilitate knowledge sharing across portfolios

• Peer review

• Participation in team meetings, including Agile ceremonies hosted by the DS&T team

• Encouraging a culture of open communication and mutual support

Key skills

• Design thinking

• Requirements elicitation

• Communication

• Relationship building and management

• Documentation for technical and business audiences

• Prioritisation

• Systems thinking

• Planning and time management

Requirements

• A Computer Science, Information Systems, Informatics or Engineering Degree or equivalent demonstrable work experience related to the delivery of technical solutions.

• Evidence of strong technical aptitude and business acumen

• Excellent verbal and written communication skills

• Strong stakeholder management skills

• At least 2 years relevant work experience (as a Business Analyst, Product Owner or Product Manager) is preferred

• Evidence of leadership potential, i.e. the ability to own, control and take decisive action on assigned projects

Benefits

• Family member discount to Valenture Institute

• Remote working

• Voluntary savings programme

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Description

Valenture Institute partners with the world’s leading education institutions to transform physical limitations into digital opportunities. We create new opportunities for students to choose an aspirational online learning experience by offering fully-supported online high school programmes.

As a social enterprise, Valenture Institute is also committed to levelling the playing field and increasing access for all students through free curriculum offerings, extensive scholarship programs and blended learning micro schools in underprivileged communities.

The role:

Summary:

The Salesforce Developer is responsible for the technical implementation of Valenture Institute’s Salesforce-based solutions, including its CRM and Student Information Systems. The Salesforce Developer supports the Salesforce Product Architect and Salesforce Solutions Architect to deliver sound working software to ensure a robust and seamless experience for both internal and external users.

Responsibilities:

• Work with key members of the Valenture Technology team to to determine functional and technical requirements and participate in application design, configuration, testing and deployment

• Perform configuration and customization of the Salesforce platform

• Participate in efforts to develop and execute testing, training and documentation

• Produce non-functional deliverables such as requirements specifications, design deliverables and, status reports

• Utilise best practises to provide operational support, enhancements and bug fixes as needed on the Salesforce platform

• Proactively engage in continuous improvement efforts for application design, support, and development processes.

• Contribute to quick reference guides and documentation for technical knowledge sharing and operational troubleshooting.

• Perform regular reviews on implementation done by other developers

• Manage the various Salesforce environments - Dev, QA, Staging and Production

• Be able to communicate development progress to the broader Salesforce team

• Maintain the security and integrity of the application software

• Design and build high-performance, reusable, and reliable Apex code, following best practises

• Provide technical design input and contribute to the build of Flows

• Write test classes for the class that you develop and ensure more than 80% code coverage

• Support delivery of business requirements through application development, including basic Visualforce pages/Lightning pages, Lightning Web Components, Apex classes and triggers

• Assist with each release cycle to implement and deploy new/updates to existing applications and code

Requirements

• BSc Computer Science, Engineering or BSc/BComm Information Systems

• At least Salesforce certification “Salesforce Platform Developer I”

• 4+ years of Salesforce solution design and implementation experience

• Involvement in at least 5 sophisticated Salesforce implementations

• 4+ years experience using programmatic and declarative tools to achieve business requirements

• 2+ years Salesforce Lightning experience

• Exceptional communication skills with both technical and non-technical audiences

• Highly organised

• Software engineering skills with Force.com Platform (Apex, Aura, LWC, SOQL, Unit Testing)

• Experience in core web technologies including HTML5, JavaScript and jQuery

• Demonstrated experience and knowledge of relational databases, data modelling, and ETL tools

• Experience with web services (REST & SOAP, JSON & XML, etc.)

• Experience with Agile development methodologies such as SCRUM

• Visualforce page development

• Hands-on experience in Salesforce administration setup such as managing users, security controls, and data as well as creating roles, profiles, and reports.

• Experience in designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and email generation according to application requirements

Advantageous:

• Salesforce Education or Nonprofit Cloud experience is a major advantage

• Familiarity with Lightning Web Components or popular Javascript Frameworks (e.g. ReactJS)

• Salesforce Platform App Builder Certification

• Salesforce Community Cloud Certification

• Salesforce Platform Developer II Certification

• Salesforce Javascript Developer

• Experience designing and/or managing a release strategy

• Familiarity with version control systems

Benefits

• Family member discount to Valenture Institute

• Remote working

• Voluntary savings programme