Jobs at ACDC Dynamics SA

Description

• Manage transactions with customers using cash registers.
• Scan goods and ensure pricing is accurate.
• Collect payments whether in cash or credit.
• Issue receipts, refunds, change or tickets. 
• Redeem stamps and coupons.
• Cross-sell products and introduce new ones.
• Resolve customer complaints, guide them and provide relevant information.
• Greet customers when entering or leaving the store.
• Maintain clean and tidy checkout areas. 
• Track transactions on balance sheets and report any discrepancies.
• Bag, box or gift-wrap packages.
• Handle merchandise returns and exchanges.
• Assist when and where needed.

Requirements

• Grade 12/Matric.
• Minimum 2 years of experience as a cashier
• Must know how to do cash ups.

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Description

• ACDC Express, is seeking a motivated and customer-focused Technical Counter Salesman to join our team. This position is based at our retail store in Fourways and plays a crucial role in providing excellent service and support to our customers.

Key Responsibilities:

• Greet customers warmly and assist them in selecting products based on their needs.
• Demonstrate excellent product knowledge to inform customers and enhance sales opportunities.
• Take customer orders accurately and efficiently.
• Follow up diligently on orders to prevent delays and ensure customer satisfaction.
• Maintain a clean, organized, and attractive counter area.
• Ensure all customers leave the store satisfied with their purchases and overall experience.
• Assist customers promptly with inquiries, providing quotations, and resolving any issues.
• Treat all customers with respect, courtesy, and professionalism.
• Keep specials and promotional brochures up to date on the trade counter.
• Perform additional responsibilities as assigned by management to support operational needs.
• Manage back orders effectively, keeping customers informed and ensuring timely fulfillment.
• Provide accurate updates on stock availability and product information to customers.
• Regularly monitor and follow up on quotations provided to customers.

Requirements

Skills & Experience

• 2 – 4 years’ experience
• Computer Literate
• Attention to detail
• Exceptional Customer Service

Requirements

• Matric/ Grade 12 (NSC)
• Tertiary Qualification is advantageous
• A minimum of 2 – 4 years’ experience

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Description

• We are seeking an enthusiastic and customer-focused Retail Floor Assistant to join our team.
• The ideal candidate will assist customers on the floor, ensure the store is well-maintained, and support the overall operations of the retail environment. This role requires excellent communication skills, a proactive attitude, and a passion for delivering exceptional customer service

Key Responsibilities:

Customer Assistance

• Greet and assist customers in a friendly and professional manner.
• Provide product information and guidance to customers to help them make informed purchasing decisions.
• Handle customer inquiries and resolve any issues promptly.

Sales Support

• Support the sales team in achieving store targets and goals.
• Assist in setting up product displays and ensuring they are visually appealing.
• Keep the sales floor organized, clean, and stocked with products.

Inventory Management

• Assist with receiving, unpacking, and organizing inventory.
• Conduct regular stock checks and report discrepancies to the management.
• Ensure products are correctly priced and labeled.

Store Maintenance

• Maintain the cleanliness and tidiness of the store, including shelves, counters, and displays.
• Ensure that health and safety standards are adhered to within the store environment

Requirements

• 2 – 4 years’ experience
• Computer Literate
• Attention to detail
• Exceptional Customer Service
• Matric/ Grade 12 (NSC)
• Tertiary Qualification is advantageous
• A minimum of 2 – 4 years’ experience

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Job Description: 

Bulk Stores Assistant

• ACDC Dynamics a leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry is looking for an experienced and dynamic Warehouse Supervisor to contribute to our company’s objectives.

Purpose of the Role

• We are looking for an experienced Bulk Stores Assistant to maintain & manage the accuracy of stock levels and stock movement . 

Key Performance Areas

• To maintain & manage the accuracy of stock levels and stock movement
• To make sure the bulk lockup is running efficiently and the staff are well trained, binning, picking & checking the stock accurately and sending it to out in the quickest possible time.
• To ensure all orders, Inter branch stock & customer orders are picked and dispatched correctly.
• To create space by consolidating pallets and move slow moving stock out.
• To optimize space and productivity in the bulk warehouse
• To ensure all ACDC procedures in the bulk warehouse are up to date and standard, staff are trained on it and that they are following it, providing customer satisfaction and as little as possible errors and damages.
• To prepare & do ongoing cycle counts all through the year.

Requirements

WHAT IS YOUR RESPONSIBILITIES ON A DAILY, WEEKLY, MONTHLY BASE:

Daily:

• Updating the attendance register, ensuring that all staff reporting to you are at work and on time.
• Checking leave and/or pay queries for your department before submitting to your manager.
• Running of daily reports
• Resolve stock discrepancies
• Range counts
• Cycle counts
• Transfers
• Top up reports
• Stock queries
• IBT
• Picking
• Binning
• Receiving
• Training
• Variance reports
• Ensure that all orders are picked and dispatched each day, following company processes and procedures.
• Signing off all the “no-stocks” or “problem stock” before notifying inventory.
• Investigating all no-stocks and problem stocks signed for.

 Weekly:

• Weekly reports ( BOF;  MULTIPLE BINS;  OBSOLETE;  OUTSTANDING TRANSFERS)
• Backorders
• Housekeeping & Inspection.
• Ensuring that the bulk warehouse (loc 4) is running according to company procedures and requirements

 ​​​​​​​Monthly:

• Month-end reports
• Proven work experience as a Bulk Stores Assistant
• Knowledge of warehouse software packages and MS Office proficiency
• Ability to input, retrieve and analyze data
• Hands-on commitment to getting the job done
• Excellent communication and interpersonal skills
• Proven ability to direct and coordinate operations
• Strong organizational and time management skills