Jobs at Barloworld Equipment

Position Outputs

Strategic / Financial

• Support the implementation of Barloworld Equipment Talent and Performance strategies, policies, initiatives and programmes aligned to business strategic imperatives ensuring superior customer experience, effectiveness and efficiency.
• Support the implementation of strategic workforce planning solutions and initiatives that meet business imperatives.
• Drive the implementation and adaptation of the talent management initiatives and programmes at the operational level through partnering with Business Human Capital Partners and other relevant business stakeholders.
• Plan and ensure effective implementation of Regional Talent Reviews/Forums to build bench-strength aligned with overall business strategy.

Operational

• Conduct accurate analysis on any Talent and Performance related data and statistics gathered, providing detailed and relevant feedback to business stakeholders and enabling them to make better talent decisions.
• Facilitate the Psychometric Assessments and 360 Leadership Assessments processes.
• Conduct analysis on the online exit interview trends and report accordingly.
• Ensure timely payment of psychometric assessments and 360 leadership assessments administered across the business.
• Conduct training sessions to upskill Human Capital Operations and business leaders on the execution Talent and Performance processes and systems in order to achieve respective departmental objectives.
• Stakeholders (internal and external customers, suppliers, shareholders, communities)
• Build strong trusting relationships with key internal stakeholders to manage and coordinate the delivery of Talent and Performance initiatives.
• Collaborate with Business Human Capital Partners on the execution of the annual performance optimisation cycle as per agreed timelines

Qualification, Experience and Competencies

Minimum required qualification:

• B-degree or a post-graduate degree in Psychology
• Registration with the Health Professions Council of South Africa (HPCSA) as a Psychometrist

Minimum required experience:

• Cross functional knowledge of human capital policies, procedures and processes
• Three years performance optimization experience
• Three years psychometric assessment experience
• Three years talent management experience
• One to two years human capital generalist experience would be an advantage

Minimum Required Competencies:

• Report Writing; Cognitive Flexibility; Judgement and decision making; Coordinating with others; Emotional Intelligence; Problem Solving; Communication (Verbal/written); Creative Skills; Analytical Reasoning; Planning and Organising; Building and Maintaining relationships; Data Analysis; Facilitation

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Key Output

• Maintain CX data system – customer complaints and reporting
• Develop and manage new customer loyalty projects within acceptable timelines
• Collate, enhance and manipulate raw data for higher level analysis for senior management
• Maintain customer experience data to calculate the low levels of customer loyalty.
• Execution of CX strategy
• Managing internal stakeholder relationships
• Analysing and reporting on CX results, including deep dives
• Development and implementation of Customer Journey Maps
• Presenting to LOB Managers and Senior Management
• Coordinate market research
• Development and execution of action plans based on research results
• Managing CX reports
• Managing relationship with Caterpillar DSD
• Drive CX awareness and culture within the organisation
• Managing service providers
• Drive NLS and CSI

Qualification, Experience and Competencies

• Customer Experience qualification
• Three-year marketing degree or equivalent advantageous
• Three years working experience in customer experience
• Three years Barloworld Equipment knowledge and understanding of organograms advantageous
• Project management experience
• Strong analytical skills
• Innovative problem solving
• Liaison and relationship building
• Planning
• Organising and monitoring
• Drive and resilience
• Follow through with tasks

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Key Output

• Day-to-day management of the intercompany loan account and requesting supporting documentation
• Preparation and processing of journals including month end journals
• Prepare and understand monthly balance sheet reconciliations
• Requesting receipt of statements from invoicing contractors or businesses when they are not provided
• Matching and filing invoices and receipts
• Reconciling business accounts to make sure amounts paid reflect goods and services received
• Answering queries from suppliers, contractors and other business departments about accounts payable or payments made
• Reconciling their respective specialized areas to Ker ridge general ledger
• Processing bank payments
• Deal with all ad hoc cash flow queries – Accounts Payable related
• Calculate and raise monthly accruals and provisions
• Assisting the senior accounts clerk with ad hoc monthly duties to ensure accurate and complete monthly reporting
• Limited interaction with internal and external auditors
• Follow up on and resolve all outstanding queries and items finance related and or on the request of the finance management team
• Assisting with the Fixed Asset Register in line with company policy (Additions, Disposals and Asset Verifications
• Processing of Used sales invoices and credit notes
• Effective self-management and performance ownership

Qualification, Experience and Competencies

• National Diploma in Accounting/Financial Management (Minimum)
• At least 2 years working experience in a similar role (Minimum)
• Analytical skills
• Financial and Numerical Skills
• Communication skills
• Team player
• Deadline driven
• Ability to handle pressure