Jobs at Belmond Mount Nelson Hotel

Primary Responsibilities Include:

• Preparing the mis en place required for a smooth kitchen operation and ensuring that the section is set prior to service.
• Ensuring adherence to all relevant health, safety and hygiene standards for the kitchen.
• Ensuring that the quality & quantity standards of preparation and presentation are adhered to.
• Directing, guiding and assisting the junior chefs.

Requirements

What You Bring:

• Graduate from a Hotel Management Institute or Food Production Course from a reputed institute – advantageous.
• 2-5 years relevant working experience in a senior role, within hospitality will be advantageous.
• Excellent planning, organisational and time management skills.
• Proven track record of food preparation, presentation and preservation knowledge is essential.
• Team management skills
• Inventory control knowledge - advantageous

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Primary Responsibilities Include:

• To preparing event quotes and following up on quotations sent and if provisional bookings need to be made, inserting into Sales & Catering with correct estimations.
• Assisting with inserting rooming lists when required
• Assisting with writing group welcome cards for arrival guests in calligraphy with neat hand writing
• Quote and contract smaller potential event business through all available booking channels.
• Answer event enquiry calls in a pleasant and courteous manner, in accordance to LQA standards.
• Ensure all relevant event information is communicated in a timely fashion.
• Manage event site inspections in conjunction with the Sales team.
• Spend time in each function / event to ensure that the guests and organisers are well looked after and to support banqueting where needed.
• Preparing and ensuring all small event bookings are accurate and in accordance with Company policies and procedures.
• Ensure the accurate and timeous invoicing and that payment is received.
• To ensure that function sheets are compiled accurately on a weekly basis and that any changes are recorded on change sheets and distributed to the relevant parties.
• Preparing the daily change sheet and distributing accordingly.         
• Preparing the weekly function run pack and distributing accordingly. 
• Taking refunds, commission claims etc. to accounts daily.
• Printing of all menus, name place cards and door cards.      
• To actively participate in cost savings exercises applicable to your working area.       
• Assisting clients with floor plans when required with the use of Visrez
• To ensure that all details pertaining to Event functions e.g client files, contract and confirmation letters are accurate, recorded and relevant parties are kept up to date as required.
• Follow up daily on PM's and accounts outstanding.

Requirements

 What You Bring:

• Diploma or Degree from a reputable hotel school – preferred
• 1-3 years Groups/Events/Conferencing Experience within a luxury environment -preferred
• Previous junior sales and reservations experience - advantageous
• Strong verbal and written communication skills
• Strong administrative skills
• Computer literacy
• Team & Goal Orientated

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Primary Responsibilities Include:

• To supervise the day-to-day functioning of the G&E Coordinators & Administrator and assist with the efficient running of the office.
• To ensure that function sheets are compiled and distributed on a weekly basis and that any changes are recorded on change sheets and distributed to the relevant parties.
• Ensure that regular departmental meetings are held and that all company information is frequently shared throughout the department.
• Assist with ongoing learning & development within the department, ensuring that mandatory training is attended by all employees and all available training opportunities are effectively communicated.
• In the absence of the manager, attend weekly Banqueting forecast meetings to discuss functions in greater detail with relevant parties and to provide answers to any areas of concern.
• In the absence of the manager, attend weekly Groups meetings to ensure sufficient follow up and information shared with Sales team.
• Ensure that appropriate feedback is given to all guest letters and comments, positive and negative, in a timeous manner; These must be communicated to the Executive Sales Manager.
• Conduct in-house site inspections, as and when required, that result in profitable bookings.
• Maintain close working relationships with all other departments in the hotel; keeping them updated and involved in all details of upcoming functions and groups.
• To provide the Sales staff with assistance when required, by meeting with clients and organising inspections of the various banqueting venues available and to supply them with any information that they may request.
• Assist with the forecasting of departmental revenue on a weekly basis.
• To actively participate in cost savings exercises applicable to your working area.
• Assist with following up on Group and Event quotes.
• Hosting of group pre-cons, to be present for group arrivals and departures as required and ensure regular check up with in house groups.
• Qualifying group enquiries in the absence of the Sales Manager or Groups and Events Manager.
• To ensure that all details pertaining to Group or Event functions e.g client files, contract and confirmation letters are accurate, recorded and relevant parties are kept up to date as required.
• Follow up daily on PM's and accounts outstanding.

Requirements

What You Bring:

• Diploma or degree from a reputable hotel school – preferred
• Must have a minimum of 3 years Groups/Events/Conferencing/Sales Experience within a luxury environment -preferred and previous management experience
• Strong verbal and written communication skills