Jobs at Bidvest Bank

Primary Purpose

• To facilitate, implement, monitor and effect operational risk management throughout the organization

TECHNICAL REQUIRMENTS

• Sound understanding of risk, control / mitigation and related concepts
• Sound understating of operational risk framework, enterprise-wide risk framework
• Understanding of sound operational risk management practices
• Sound knowledge of Basel III operational risk
• Computer literate (intermediate level MS Office)
• Attention to detail
• Effective time management skills
• Communication skills – verbal and written
• Team player

Minimum Requirements
Qualifications

Minimum

• BCom degree (Majoring in Risk management / Auditing and / or Accounting)

Minimum Experience

• 3 years; experience in risk management
• 3 years’ experience in baking industry or similar (general understanding and awareness of functioning of key functions within banking organisation)
• Experience in auditing will be advantageous
• Risk management in banking industry

Duties and Responsibilities include but not limited to:

FINANCIAL MANAGEMENT

• Assist in curbing the bank’s expense
• Keep stationery, telephone and other costs under control

CUSTOMER CENTRICITY

• Establish and maintain positive relationships with members of all departments / business units within the organization
• Establish and maintain a positive presence of the risk function in assigned departments and business units by fostering constructive professional relationships with relevant member of the management.

OPERATIONAL EXCELLENCE

Risk assessments

• Independently conduct ongoing risk reviews at departmental and/or business unit level in line with the pre-determined coverage plan
• Facilitate risk assessments conducted by members of management of assigned departments and business units
• Recommend to management and facilitate implementation of practical and value-add mitigating strategies based on the results of risk reviews and assessments
• Conduct ad-hoc reviews on operational risk/loss events as requested by members of management.

Reporting

• Assist with the interpretation and analysis of operational loss data for regulatory reporting purposes (BA400, BA410, BA420)
• Managing and monitoring of user access on SAMEXWeb, and Trustlink Prod.

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Primary Purpose

To generate revenue for Bidvest Bank by sourcing new clients and proactively managing the account to maximize profitability. To grow and retain a portfolio of high value banking relationships by performing proactive value adding partnership, by providing banking solutions and services to maintain and grow existing customer base. To develop and maintain a portfolio of important revenue generating client relationships within the defined affluent market segment.

Minimum Requirements

• Mandarin Speaking

Qualifications

• Matric
• NQF5 - National Diploma –
• Finance/Certificate in Banking
• FAIS RE5 Completed within allocated time- lines as prescribed by FSCA
• Recognized as per FSCA Relevant Financial qualification

Experience

• 2 years, Previous Business Banking and Relationship Management Sales experience, with exposure to financial services

Competencies

Knowledge

• Sound understanding of business banking sales
• Customer relationship Management
• Good knowledge of sales and service principles

Technical

• Negotiating skills
• Presentation skills
• Good Communication Skills
• Networking ability
• Ability to sell

Personal

• Own vehicle and valid driver’s license
• Business Acumen
• Attention to detail
• Time management (planning skills)
• Teamwork
• Self-motivated
• Resilient

Duties and Responsibilities

FINANCE

Sales

• To proactively cold call and find new clients for Bidvest to meet the monthly revenue target
• To educate and promoting Bidvest Bank’s full product offering to clients to maximize the revenue that can be generated
• Manage the profit margins through providing clients with comparative information on rates and obtaining the best rates for specific banking products
• Track, control and influence sales activities with the specific aim to increase sales efficiencies of the team.
• Actively grow the client base by agreed target of new acquisitions a month in order to achieve the sales target

Portfolio Management

• Monitor, track and report on sales activity on a periodic basis and to ensure action is taken to meet sales targets.
• Identify opportunities for cross selling and referrals to other product lines through developing a good understanding of client needs
• New revenue opportunities are identified and customer feedback on product

Risk Management

• Comply with governance in terms of legislative and audit requirements
• Understands clients risk profile and balance for individual clients by optimising product mix

CLIENT CENTRICITY

Client Service

• Correctly anticipating and interpreting the clients’ business requirements in order to get them to bank with Bidvest Bank, sell right product to right client and ability to close deals
• Providing relevant timeous solutions to the client through researching the client’s business in relation to the current economic climate and educating the client on Bidvest’s products
• Providing excellent service that will result in client referrals and new business
• Taking on the role as the primary point of contact for the client, ensuring excellent service levels and quality to clients to ensure the retention of the client and a long term working relationship
• Continuous face to face and telephonic interaction with clients in order to pre-empt and proactively address their needs
• Assist the client with innovative ways to gain maximum benefit from the products e.g. offering right product at right time
• Pro-actively manage the review process of clients’ facilities, checking, submitting and motivating the business case for approval to credit and legal departments to achieve renewal in the necessary time period. (Providing all necessary documents)
• Train and assist the client on the necessary systems / processes to deal with the Bank in
  the most efficient way, client education
• Continual awareness of what is going on in the market and economy to provide relevant advise to the client at all times
• On-boarding – signing up client for first time, following the correct processes in terms of compliance, credit application and obtaining the facility with the relevant internal department

Admin Support

• Provide relevant reports in order to track progress
• Review the client files and ensure client information updated
• Update and manage all client interaction on the CRM system

INTERNAL PROCESSES

Process Management

• Successful relationship building with legal, credit, Internal bankers, back office and Treasury in order to achieve clients’ needs
• Work with legal and credit to ensure that all necessary documents are in place and delivered to clients
• Assist with SARB applications
• Follow up with all parties to ensure that queries are resolved

Training

• Manage own development to increase own competencies
• Ensure all ‘other’ product training is completed, to equip for cross-selling opportunities
• Ensure all Bidevst Bank mandatory training i.e. Anti-Money Laundry is completed
• Training and keep abreast with FICA, PoPI compliance and legislation
• Meet training deadlines as outlined in PDP
• Keeping abreast of Compliance (FICA) requirements
• Knowledge of Banking products and channels
• FAIS compliance
• Understand the sales cycle

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Primary Purpose

• We are seeking a highly skilled and motivated individual to join our team as a Treasury Finance Business Partner. The Treasury Finance Business Partner will play a crucial role in managing the financial aspects of our Treasury operations and acting as a strategic partner to the Treasury team. You will be responsible for providing financial analysis, forecasting, and insights to drive informed decision-making and ensure optimal Treasury performance. The ideal candidate will have a strong background in Finance, Treasury Operations, and business partnering, along with excellent analytical, communication, and people skills.

Minimum Requirements

REQUIRED MINIMUM EDUCATION AND TRAINING

• Honours degree in Accounting, Finance, CIMA/CA(SA)/CFA or similar
• Strong analytical foundation

REQUIRED MINIMUM WORK EXPERIENCE

• Strong presentation skills and an ability to communicate with senior and non-technical stakeholders effectively and credibly.
• 5 years of experience in Banking and Financial Services Finance Business partnering and /or Financial Resources Management
• Experience in hedge accounting
• Experience with the delivery of high-priority projects and activities, under pressurized conditions

Duties and Responsibilities include but not limited to:

FINANCIAL MANAGEMENT

• Support the management of liquidity, interest rate, foreign currency, hedging and other balance sheet risks.
• Identify and implement revenue or cost saving opportunities and ensure adherence to budget.

CUSTOMER CENTRICITY

• Manage the day-to-day operations with due cognisance of:
• Levels & quality of service delivery as experienced by internal & external stakeholders.
• Responsiveness: Speed of responses, reaction time, going the extra mile, turnaround time
• Degree of customer satisfaction

OPERTIONAL EXCELLENCE

• Perform cost and benefit analysis on system used in the bank with a view to streamline Treasury operational capabilities.
• Assist in project managing the implementation of the new Treasury systems to ensure delivery within budget and within planned timelines
• Assess system cost and functionalities and recommend improvements

PEOPLE LEADERSHIP

• Strong influencing skills, including building relationships with key stakeholders to drive solutions required.
• Collaborative/Team Player
• Strong organisational skills, able to prioritise competing priorities and implement plans to deliver against them
• Provide project management leadership and supervise junior employees

DATA MANAGEMENT

• Assist in dashboard development including exposure reports.
• Maintain records in accordance with financial regulations.
• Advanced MS Office (Excel, Word, and PowerPoint)

STAKEHOLDER MANAGEMENT

• To timeously respond to queries
• Work collaboratively with all departments.
• To timeously meet ad-hoc request of internal and external stakeholders
• Good communicator, written and verbal and able to relay complex issues or improve understanding of key issues

REPORTING

• Accurate inputs to different committees i.e ALCO, BCFS
• Performance and other reports that are generated and distributed within established deadlines.
• Prepare reports on money markets for users and managers.

LEARNING AND GROWTH

• Work with Learning & Development and Internal Communications teams to design and implement appropriate financial crime education, learning and communication for employees.
• Take ownership for driving own career development.
• Achievement of objectives/milestones set out in the development plan.
• Knowledge share within the team and the wider bank

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Primary Purpose

• Data Analytics and the automation of internal audits will be the main responsibilities of this role. The role will require performing advanced data analytics in support of financial, compliance and other audits. Will assist with designing automated testing solutions for automated and continuous auditing. This role will also oversee resources that will assist in data analytics as well as automation of internal audits. This role will also assist financial auditors with training and transfer of knowledge to use data analytics in audits.
• This role will also be required to assist with and review assessments of systems of control and procedures in the organisation in order to minimise risk and loss. This will include assessing internal controls and liaison with management, external auditors, risk management, compliance, loss control and systems evaluation. Accountable for the independent performance of complex IT audits. Work will include planning, performance and documentation of IT audits and the reporting and resolution of any weaknesses and shortcomings. Will also be responsible for managing, structuring and focusing the work of the small audit teams. Will manage audit relationships with directors and line management with regard to audit performance, finalisation of reports and agreement on remedial action. Will assist Senior Managers and Head of Internal Audit with reporting to the Board, the Audit Committee and Regulators.
• This role requires an individual that have extensive data analytics experience, where it made up at least 70 to 80% of the individuals tasks and experience to be used in audits. The person must be at a very advanced level of using data analytics skills through the use of advanced SQL queries, proficient in Python and to be able to present information on PowerBI. The ideal candidate is someone who has worked in audit and has experience in performing data analytics for audits.

Manage and oversee non-IT and IT audits, including but not limited to:

• Perform data analytics for large and complex audits;
• Use data analytics and scripts to automate audit testing.
• Data migration reviews;
• Post-implementation reviews;
• Creating procedures/ dashboards for continuous monitoring for audit purposes; and
• Creating advanced data analytics to enable risk based auditing.

Minimum requirements

• 6 Years related experience within industry
• Bcom (Honours)
• Bsc Mathematics (Honours)
• Bsc Informatics (Honours)

Ideal

• Bsc Mathematics and Computer Auditing Experience
• Certified Internal Auditor

FINANCE

• Complete audit assignments within allocated time frames.
• Monitor and manage own time keeping (for each engagement and for the year) in line with board-approved budget.
• Monitor and manage direct report time (for each engagement and for the year) keeping in line with board-approved budget.

CUSTOMER CENTRICITY

Service Excellence

• Design and implement data analytics in audits.
• Assist financial team members to implement data analytics in audits.
• Automate audit testing and implement automation of audits.
• Assist with managing and executing Audit Committee approved Internal Audit plan.
• Improve Internal Audit efficiency by (1) increasing the number of audits completed for the year; (2) reduce audit budgets per engagement; (3) reduce the timeline between performing the audit and issuing the audit report.
• Implement and drive the new Internal Audit strategy to automate and centralise.
• Data analytics to be incorporated into every audit.
• Assist non-IT audit team members to plan data analytics and perform data analytics on their behalf and provide results.
• Manage and/or execute technical, data intensive audits.
• Obtaining a detailed understanding and knowledge of the areas being audited as part of planning activities and drive it as part of our planning process that all team members adopt this approach.
• Develop and implement Key Performance Indicators and dashboards to monitor areas within the Bank based on a risk based approach to implement continuous auditing and monitoring.
• Deliver quality services (consultation and value-add audits) to stakeholders.
• Provide timely solutions/feedback through interpretation of the business requirements of stakeholders.
• Increase turnaround time (reaction time) to stakeholder requests and provide support and assistance to stakeholders by going the extra mile.
• Develop effective working relationships with all stakeholders.
• Enhance the effectiveness and credibility of Internal Audit by explaining Management's roles and responsibilities to prevent and detect fraud.
• Monitor progress of audits, coach staff members on a continuous basis.
• Execute Internal Audit methodology and ensure compliance of team members to the methodology.
• Be involved with the audit process throughout and monitor audit quality in planning, execution and reporting.
• Ensure all work is documented in quality audit files.
• Review working papers, report and files in a timely manner before reports are issued.
• Provide all stakeholders with regular feedback on the progress of assignments and audit findings.
• Assist with Internal Audit reporting to executive management and the Audit Committee.
• Attend business management meetings.
• Perform special reviews including pre- and postimplementation reviews of new systems.
• Perform special IT due diligence reviews.
• Work across functional areas and motivate team to work across functional areas. Promote a culture of cross-skilling.
• Provide advisory services to business while maintaining independence.
• Promote Internal Audit as Trusted Business Advisor providing independent advice and assurance services.
• Represent Internal Audit on projects that are on the go at the Bank.
• Perform special reviews requested by the SARB, External Auditors and other third party stakeholder.

PEOPLE MANAGEMENT

• Support Senior Managers and Head of Internal Audit to manage the team.
• Actively lead the teams to deliver quality and on-time audits and audit reports.
• Actively contribute to teamwork within the department.
• Forge and maintain quality interpersonal relationships.
• Take accountability for the achievement of operational objectives within own area of control.
• Support and drive the core values of the organization and department.
• Maintain a positive attitude and drive.
• Respond openly to feedback.
• Promote harmony and teamwork.
• Promote the sharing of knowledge.
• Display willingness to help others and to be helped by others.
• Actively develop and coach team members.

OPERATIONAL EXCELLENCE

Risk Assessment

• Identify inherent risks that are relevant to the process under review and ensure that appropriate risks have been identified by team members that are relevant to the process under review.
• Perform adequate analytical risk assessment procedures to identify risks.
• Translate defined inherent risks into a documented format.
• Assess/evaluate defined risks in terms of potential impact and likelihood, for the purpose of designing an appropriate audit response (searching for appropriate key controls and developing appropriate control tests).
• Perform and/or review adequate analytical risk assessment procedures to identify risks.

Key Controls

• Ensure that the appropriate key controls have been identified to address the inherent risks for the processes under review.
• Assist with the conceptualisation of expected control activities that will address the identified inherent risks for the process under review.
• Assist teams to identify and document key controls based on (i) the understanding of the process under review, and (ii) the risk assessment.
• Assist teams to identify control gaps, i.e. where expected control activities or equivalents thereof cannot be matched to the actual controls that were identified and documented.
• Interpret key controls in terms their properties, i.e. objective, frequency, response, and automation.

Audit files

• Open or ensure audit files are opened for each engagement in a timely manner.
• Plan or ensure that all audits are appropriately planned prior to kick off.
• Update or ensure that the audit files are updated by team members through-out the engagement.
• Document and review the audit working papers and file on a continuous basis.
• Ensure that the audit file is reviewed before the audit report is prepared.

Audit Reports

• Review audit reports in a timely manner.
• Assist teams to provide clear and factually correct observation statements including a detailed root-cause analysis that make business sense. All observations are supported by appropriate (valid and sufficient) audit evidence.
• Assist team members to ensure that all observations are supported by appropriate (valid and sufficient) audit evidence.
• Appropriate assessment of the exposure/risk as a result of the errors/break-downs reported upon under the observation statement.

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Primary Purpose

• Maintenance of existing applications and development of new applications.

Minimum Requirements

Qualifications

• National Diploma (Computer Programming or similar)

Experience

• 7+ years’ experience in Systems design, development and implementation

COMPETENCIES

Technical

• C# Microsoft.Net
• SQL Server
• MVC / ASP.Net
• WCF / WebAPI
• Entity Framework
• Problem Solving
• Unit Testing
• HTML / JavaScript
• Angular
• Team Foundation Server / VSTS / Azure DevOps
• .Net Core

Behavioral

• Attention to Detail
• Time Management
• Teamwork
• Initiative
• Adaptability
• Conformity
• Communication

Ideal

Qualifications

• BSc Information Technology or Computer Science
• MCSD (Microsoft Certified Systems Developer)
• Azure certifications

Duties and Responsibilities

CUSTOMER CENTRICITY

Service excellence

• Levels & quality of service delivery as experienced by internal & external stakeholders.
• Interprets business/customer requirements to provide timeous solutions.
• Responsiveness: Speed of responses, reaction time, going the extra mile, turnaround time
• Degree of customer satisfaction from customers
• Attend to change of applications and reports.
• Trouble-shoot and fix problems with applications and processes.

OPERATIONAL EXCELLENCE

Systems Development

• Develop and maintain systems in terms of quality, proper documentation, as well as conformance to Enterprise architecture plan.
• Delivering developmental efforts on time.
• All developmental efforts must be concluded within the Change Control process.
• Adhere to coding standards
• Adhere to source control policies & guidelines
• Improving coding standards

LEARNING AND DEVELOPMENT

Contribution to Teamwork in Department

• Contribution to making the department a great place to work
• Contribution to teamwork (Level of teamwork, accountability, delivery, quality & speed of information shared,
• contribution to efficiency & effectiveness of area.
• Effort to forge & maintain quality inter-personal relationships.
• Take accountability for the achievement of operational objectives within own area of control
• Support and drive the business’s core values
• Maintain a positive attitude and drive
• Promote harmony and teamwork
• Promote the sharing of knowledge
• Show willingness to help others
• Open to feedback and constructive criticism of performance
• Assist support staff in resolving helpdesk calls
• Receiving ad-hoc requests from internal as well as external parties and then responding appropriately

Personal and Intellectual Capital Development

• Take ownership for driving own career development
• Development of knowledge base and Intellectual Property
• Stay abreast of the current and forthcoming technologies

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Primary Purpose

• Responsible for onboarding of merchant's accounts to internal system efficiently within predetermined processes and procedures

Requirements

• 1 - 2 years relevant experience in a Customer Service Centre environment
• Knowledge of customer service practices and principles in the card industry

Qualifications

• Matric
• RE 5
• FAIS recognized qualification or equivalent is preferred

Competencies

• Knowledge of regulations and compliance function related to FAIS and FICA Act, most importantly PCI Compliance.
• Ability to provide customers with service, support and improve opportunities to increase their consumption of a product or service.
• Excellent communication – both written and verbal.
• Service Excellence - dealing with customers regarding potentially complex financial / emotional situations and ensuring that situations are effectively resolved to the benefit of the business and the customer without escalation to team leader
• Proficient in relevant computer applications (Ms Office)
• Ability to connect with the Customer, understand their needs and design a solution bringing together wide variety of services.
• The ability to connect, build relationships and communicate information relevant to the stakeholder groups depending on their level of work in the.