Jobs at CBRE Excellerate

What you will be doing:

• Client engagement – Ensure regular meetings and be a trusted partner and escalation point.
• People leadership – Support account teams as escalation point including HR Related issues, IT and Connectivity, Operations, Employee Engagement)
• Commercial and Contractual accountability – Full understanding and accountability of all key P&L & KPI drivers. Intimate understanding of Client contractual requirements
• Sourcing and Supplier management – Ensure effective supplier management and sourcing support.
• Internal stakeholders – Ensure smooth working relationship with all internal stakeholders.
• Sales and Growth – Partner with clients to ensure organic growth from Client
• Be part of working groups for various business development requirements.
• Project management – Assist Client where required
• Developing and presenting of business cases
• Create and track employee performance goals & KPI’s
• Drive and monitor employee training requirements
• Budget management and monthly tracking
• Support and drive client savings initiatives

Governance:

• Attend local governance calls where required
• Participate in finance review calls where required
• Ensure Client statutory requirements are met
• Participate in Site Sustainability where required

Decision making authority:

• As per approval framework
• Management of CMMS, CFMS and related systems
• Management of services and client contracts
• Compliance to the OHS Act and other statutory requirements

What will you bring:

• A minimum of 7-8 years Facilities Management and People management with a proven track record of managing successful and profitable Client sites.
• Minimum qualifications - Technical background or Bachelor’s degree/Diploma in Electrical Engineering or related field.
• Full understanding of commercial and financial business principles (P&L, Balance Sheet, Income Statement, GM, GL, EBITDA).
• Project management skills and experience
• Strong analytical and problem-solving skills

Skills required:

• Business Writing Skills – emails and reports
• Financial / Numeracy Skills – Full understanding of financial principles
• Quality/standards awareness and implementation – as per contractual requirements
• Knowledge of Contract management – SLA’s/KPI’s, Compliance
• Above average Computer Literacy – Excel, Word, PowerPoint, Power BI
• People Management – HR principles, performance management
• Leadership - coaching and mentoring skills.
• Presentation Skills
• Problem solving
• Negotiation
• Conflict resolution
• Analysis of data trends
• Innovative
• Ability to interpret Maintenance plans, condition assessment of structures and fixed assets.
• Asset lifecycle management

Knowledge required:

• Knowledge of Integrated Facilities Management Services (IFM)
• Knowledge of industry best practices and regulatory requirements
• Workable technical knowledge
• Project Management Principles
• Sales and Growth targets
• Knowledge of Company policies and procedures
• Administration principles and reporting
• Workable knowledge of statutory requirements
• Knowledge of cost budgeting and control
• CMMS and CFMS Knowledge

Competencies required:

• Team Leadership, Change Management, Customer & Quality focus, Problem solving and decision making, Financial & Business Acumen, Communication, Innovation and Analytical Thinking (on higher level), Demonstrate "Can do attitude"
• Must be able to adapt approach according to operating Market example Finance, Banking, Technology or Industrial.

Interface / relationships with:

Other Key Positions:

• Internal Business Unit Lead, Finance Managers, Procurement, and QHSE.

External Parties (Clients, Enterprise Teams)

• Client Structures
• Suppliers

Closing Date 05 June 2026

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About the role:

• The Regional Manager is responsible for ensuring organisational effectiveness by providing strong leadership and operational oversight across the Cleaning, Hygiene, Pest Control and Fumigation functions.
• The role focuses on service excellence, cost control, compliance, people management and client satisfaction while managing a high-value, multi-site portfolio within a highly commercial and sensitive environment.

KEY PERFORMANCE AREAS, ACTIVITIES AND INDICATORS:

• Independently manage new client on-boarding and existing client off-boarding processes.
• Monitor site performance against service level agreements (SLAs) and proactively flag potential service risks.
• Provide professional security advice to clients by understanding site-specific risks, operational requirements, and contractual obligations.
• Build and maintain strong, professional relationships with clients through regular engagement, meetings, and communication to ensure satisfaction and contract retention.
• Effectively manage and resolve client complaints by investigating concerns, implementing corrective actions, and providing feedback to clients and internal stakeholders.
• Ensure that all contractual requirements are met at all times across allocated guarding contracts, in line with service level agreements and client expectations.
• Monitor service delivery performance and implement corrective actions where service gaps or non-compliance are identified.
• Manage and balance budgets within the allocated portfolio, ensuring cost efficiency and savings on soft costs.
• Control wages, chemicals and equipment costs to ensure site-level profitability.
• Ensure accurate and timely processing of wages within the allocated portfolio.
• Liaise effectively with internal departments to ensure seamless operational support.
• Lead and manage a large workforce across multiple sites, ensuring productivity and accountability.
• Provide industrial relations support, including handling discipline, grievances and performance matters.
• Develop and implement training programs to address operational and skills development needs

ROLE REQUIREMENTS

Qualifications;

• Matric (Grade 12) – essential
• Diploma in Business Management (Advantageous)

Experience:

• Senior Management experience in the Cleaning and/or Hospitality industry (Advantageous)
• Proven experience in highly commercial and sensitive markets (Compulsory)
• Experience managing large, multi-site workforces
• Demonstrated experience in client management, cost control and operational leadership

Core Competencies:

• Verbal and Written Communication Skills
• Strong strategic, Analytical and Management Skills
• Aptitude for accurately working with numbers and formulas
• Interpretation of numerical data, evaluating written reports and critically reviewing of information
• Ability to work under pressure and adhere to strict deadlines
• Attention to detail
• Ability to work as part of a team and also individually

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What you will be doing:

• To implement, maintain and continuously improve the company’s QHSE management systems requirements in the region.
• Coordinate and monitor QHSE implementation ensuring client and prevalent local legislative requirements are met.
• Support the maintenance and improvement of the company’s ISO 9001, ISO 14001 and OHSAS 45001 management systems.
• Carry out the day-to-day operations of facilities QHSE functions, in support of the company’s operations and contribute to the application of effective business QHSE management through the provision of technical support and guidance.
• Be the single-point-of-contact (SPOC) for operational and client’s teams with regards to the portfolio’s QHSE operations.
• Prepare monthly and ad-hoc QHSE technical and performance reports for the division and/or the client
• Facilitate QHSE training ensuring the competency of divisional operations teams.

Governance:

• Attend local governance calls where required
• Participate in finance review calls where required
• Ensure Client statutory requirements are met
• Participate in Site Sustainability where required

Decision making authority:

• Stop any activity that is deemed unsafe, or have the potential to harm the environment or result in serious property damage
• Take remedial actions and/or advice operational staff, including suppliers and management on QHSE issues
• Implement best practices to continuously improve QHSE function
• Investigate QHSE incidents, concerns and recommend corrective actions.
• Identify and report non-conformances, unsafe acts and conditions to relevant management.

What will you bring:

• National Diploma in Safety Management or NEBOSH International Diploma OHS or equivalent
• Professional registrations e.g., IoSM, SAIOSH, SACPCMP etc.
• Minimum 7-years relevant experience: implementation, maintenance and auditing of QHSE management systems across regions

Skills required:

• Excellent interpersonal and communication skills
• Good technical report writing and presentation skills
• Good knowledge of Microsoft Office applications
• Co-ordination and organizing

Knowledge required:

• Knowledge of Integrated Facilities Management Services (IFM)
• Knowledge of industry best practices and regulatory requirements
• Workable technical knowledge
• Project Management Principles
• Sales and Growth targets
• Knowledge of Company policies and procedures
• Administration principles and reporting
• Workable knowledge of statutory requirements
• Knowledge of cost budgeting and control
• CMMS and CFMS Knowledge

Competencies required:

• Team Leadership, Change Management, Customer & Quality focus, Problem solving and decision making, Financial & Business Acumen, Communication, Innovation and Analytical Thinking (on higher level), Demonstrate "Can do attitude"
• Must be able to adapt approach according to operating Market example Finance, Banking, Technology or Industrial.

Interface / relationships with:

• Group QSHE
• Local management 
• Operational management 

External Parties (Clients, Enterprise Teams)

• Client Structures
• Suppliers

Closing Date 17 June 2026

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About the role: 

• The Tactical Officer is responsible for providing high-risk security support and armed response services within assigned operational areas.

Key Responsibilities:

• To respond to security incidents, high-risk situations and operational alerts promptly and in line with approved tactical and safety procedures
• To support intervention operations during high-risk scenarios, including armed response, standoffs, arrests and containment situations as directed.
• To maintain situational awareness and visibility within assigned operational areas to deter criminal activity and security threats
• To maintain a high-visibility presence in assigned areas of operation through patrols, monitoring and proactive engagement
• To monitor intelligence sources, including social media platforms, and respond or escalate potential threats as directed
• To identify potential risks and report emerging threats to management for preventative action
• To interact professionally with clients, members of the public and SAPS during operations and incidents.

MINIMUM REQUIREMENTS:

• Matric certificate (essential)
• PSIRA Grade B Registered
• Minimum 3 years’ experience in the security industry
• Code 08 Drivers Licence with a clean driving record
• Firearm Competency (Handgun, Shotgun and Rifle)
• Tactical Training Certificates
• Armed Reaction Certificate is advantageous
• Armed Reaction experience is advantageous.