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  • Posted: Jul 15, 2026
    Deadline: Not specified
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  • The City of Johannesburg Metropolitan Municipality is located in the Gauteng Province. Johannesburg is the most advanced commercial city in Africa and the engine room of the South African and regional economy. It is a city with a unique, African character, world-class infrastructure in the fields of telecommunications, transportation, water and power, and wi...
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    Ombudsman of the City of Johannesburg

    Minimum requirements: 

    • A relevant tertiary qualification, preferably a B-Degree plus a Post Graduate qualification in law (LLB); 
    • Admission as an attorney or advocate to the bar is an advantage, and 
    • Proven track record of providing accurate and effective legal counsel 

    10 years’ relevant experience or more in a senior/executive management position leading a Legal/Law unit within a public sector organisation or in Local Government, with one or more of the following: 

    • be a retired judge of the high court; or 
    • be admitted as an advocate or an attorney who has, for a period of at least 10 years after having been admitted, practised as an advocate or an attorney; or 
    • be qualified to be admitted as an advocate or an attorney who has, for a cumulative period of at least 10 years after having qualified, lectured in law at a university; or 
    • have specialised knowledge of, or experience in, the administration of justice, public administration, or public finance, for a cumulative period of at least 10 years; or 
    • have acquired any combination of experience mentioned in paragraphs (d) to (f) for a cumulative period of at least 10 years. 

    Primary Function 

    • To provide an independent and impartial investigation function of complaints of maladministration and human rights abuses by the City administration and facilitate effective resolution. The Ombudsman promotes accountability, transparency, and service excellence through evidence-based findings and/ or corrective actions. The role ensures that citizens have accessible recourse to address complaints, while strengthening trust between the public and the municipality. In addition, the Ombudsman advances human rights, supports fair administrative practices, and identifies systemic issues to inform improvements in governance, policy, and service delivery across the City in line with legislative and regulatory requirements. 

    Key Performance Areas: 

    • To receive, register, investigate and resolve complaints about the administrative decision-making and practices of the City of Johannesburg Metropolitan Municipality and Municipal Owned Entities officials, where the administrative decision or practice amounts to maladministration and/ or human rights abuses. 
    • To develop a strategy for the department to ensure fulfilment of the mandate, enable measurable performance and provide transparent reporting. 
    • Conduct research in the field of Ombudsman in order to establish best practices so that the municipality, through the Speaker, is informed 
    • Compile, control and monitor a budget that would meet the needs of the Office of the Ombudsman's business objectives 
    • Direct and control the key performance indicators and outcomes of personnel within the Office of the Ombudsman 
    • Develop awareness and educate the residents of the City of Johannesburg on the powers and functions of the Office of the Ombudsman 
    • Create an environment and build capabilities within and around the Office of the Ombudsman to realise CoJ strategies 

    Leading competencies: 

    • Strategic Planning and Strategy Formulation - Ability to understand the process of strategic planning and contribute effectively to IDP formulation. 
    • Strategic Direction and Leadership - Provide and direct a vision for the institution and inspire and deploy others to deliver on the strategic institutional mandate. 
    • People Management - Effectively manage, inspire and encourage people, respect diversity, optimise talent and build and nurture relationships in order to achieve institutional objectives. 
    • Financial Management - Ability to compile, plan and manage budgets, control cash flow, institute financial risk management, and administer procurement processes in accordance with recognised financial practices. Further, to ensure that all financial transactions are managed in an ethical manner. 
    • Change Leadership - Ability to direct and initiate institutional transformation on all levels in order to successfully drive and implement new initiatives and deliver professional and quality services to the community. 
    • Governance Leadership - Ability to promote, direct and apply professionalism in managing risk and compliance requirements and apply a thorough understanding of governance practices and obligations. Further, able to direct the conceptualisation of relevant policies and enhance cooperative governance relationships. 
    • Moral Competence - Ability to identify moral triggers, apply reasoning that promotes honesty and integrity, and consistently display behaviour that reflects the principles of good governance. 
    • Written Communication - The ability to communicate in writing as appropriate to specific audiences 
    • Oral Communication - The ability to articulate a message in an understandable and convincing manner 
    • Business Processes - Ability to engage with systems or component processes and make continuous improvements 
    • Influencing - The ability to interact with others and influence them to adopt the best alternative from a range of options 
    • Ethics and Professionalism -The ability to identify and deal with ethical issues and conflicts of interest 
    • Organisational Awareness - The ability to understand the Municipality’s objectives, and the impact of decisions on the community and the functioning of the department 
    • Problem Solving -The ability to identify potential problem areas, to break the problem into component parts, generate potential solutions, select an option and implement it 
    • Investigation of Complaints - The ability to effectively execute investigations in support of complaints received
    • Monitoring and Evaluation- The ability to monitor and evaluate the investigations and actions taken 
    • Action and outcome orientation- The display of a high work ethic in setting and achieving challenging goals, meeting deadlines and keeping promises. It manifests itself in one’s ability to stay focused on tasks, to be energetic, persistent and reliable 

    Core Competencies: 

    The incumbent should possess knowledge at a competent proficiency level: 

    • Knowledge and understanding of the Ombuds environment. 
    • Good knowledge and understanding of relevant policy and legislation. 
    • Good understanding of institutional governance systems in local government. 
    • Knowledge and understanding of programme/project management. 
    • Comprehensive understanding of the local government law and the management of legal and litigation processes to minimise potential legal risk. 
    • Good knowledge of financial and contract management within local government. 
    • Exercise functional supervision over the department through delegation of authority as appropriate and the appropriate performance management systems for the achievement of results. 
    • Managing change, human and financial resources, internal and external stakeholder interfaces, and self as a leader. 

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    Trainee Accountant

    MINIMUM REQUIREMENTS: 

    • Grade 12 (NQF 4); 
    • Must have completed a Certificate in Theory of Accounting (CTA)/ Postgraduate Diploma in Accounting (PGDA) endorsed by the South Africa Institute of Chartered Accountant (SAICA) as a prerequisite for admission to the SAICA Initial Assessment of Competence (IAC); 
    • Candidates currently registered under a SAICA training contract with accredited training office must have successfully passed the SAICA Initial Assessment of Competence (IAC) and are still within the first year of their training contract. 
    • 0 - 1 year’s working experience; 
    • Preference will be given to Johannesburg residents. 
    • NB. Please note that you are NOT eligible to apply to the programme if you are currently completing CTA, CTA level 1 or BCTA (Bridging course into CTA) 

    PRIMARY FUNCTION: 

    • The trainee accountants will be developed to be able to use integrated thinking to interpret, analyse and evaluate financial and non-financial information. This will assist trainee accountants to influence others and support impactful decision-making, thereby contributing meaningfully to the City, economy and the society. 
    • During the period of training, trainee accountants will be developed to become leaders who behave ethically and create sustainable value for a wide range of stakeholders within the City. They will be rotated across different departments and Municipal entities to obtain a wide range of skills and competencies as required by SAICA.

    KEY PERFORMANCE AREAS: 

    • A quantitative and qualitative record of the trainee accountant's practical experience in the Technical Competencies. 
    • This competency area includes personal, business and professional ethics and describes the ethical principles, values and attitudes an individual must apply, also when interacting with others. 
    • The ability to make quick correct and/or focused strategic decisions and good judgements in a business or business division. 

    LEADING COMPETENCIES: 

    • Communication and interpersonal skills; 
    • Team player; 
    • Strong computer skills; 
    • Planning and organising capabilities; 
    • Collaboration and communication (verbal, visual, and written); 
    • Computer literacy (MS Office); 
    • Project management capabilities; 
    • Time management and multi-tasking; 
    • Attention to detail. 

    CORE COMPETENCIES: 

    • Knowledge of Finance Management; 
    • Business Acumen. 

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    Senior Professional Officer: Strategic Advisory Services

    Minimum Requirements: 

    • Grade 12 plus a Bachelor’s Degree (NQF Level 7) in Political Science, Public Administration, Economics, Law, or a related field; 
    • 7 - 9 years’ experience in the discipline of which 4 years at a Professional Officer level; 
    • Must have a valid Driver’s license.

    Primary Function: 

    • Provide Research and Strategic Advisory Services to enable the Directorate to render effective advisory services to the Office of the Executive Mayor and the Mayoral Committee for the achievement of the political mandate. 

    Key Performance Areas: 

    • Contribute to the development of the Directorate’s functional strategic planning; 
    • Execute project planning process in contribution to the Directorate’s business planning process; 
    • Execute process optimisation and efficiency procedures; 
    • Provide sound strategic advisory services; 
    • Render research services; 
    • Ensure effective control of project financial resources; 
    • Ensure effective management and control of allocated assets; 
    • Implement good governance and effective risk management systems; 
    • Manage specific administrative and reporting requirements associated with the research findings and project deliverables. 

    Leading Competencies: 

    • Good communication and presentation skills; 
    • Good listening and communication skills; 
    • Proven written skills; 
    • Good facilitation and communications and coordinating skills; 
    • Research and analytical skills
    • Customer Care and Problem-Solving skills 
    • Critical thinking skills; 
    • Good management skills; 
    • Computer literacy including MS Office Applications; 
    • High level of confidentiality and organisational skills; 
    • Time Management, working independently, under pressure, and ability to prioritise. 

    Core Competencies: 

    • Knowledge of local government environment; 
    • Knowledge of the City’s strategy (IDP), prescribed Methodologies, Legislative, Policy, and Regulatory Frameworks; 
    • In-depth knowledge of function principles, techniques, and tools and how they can be practically applied; 
    • Knowledge of Corporate Governance; 
    • Knowledge of principles and practices of municipal organization, administration, and personnel management; 

    go to method of application »

    Deputy Director: Mayoral Communications

    Minimum Requirements: 

    • Matric Certificate/Grade 12; 
    • A Bachelor’s Degree (NQF level 7) in Media Studies, Journalism, Communications and Public Relations management of similar and/or relevant experience in communication and stakeholder management; 
    • 7 - 9 years’ relevant experience in the media and communications discipline, of which 3 – 4 years at middle management level; 
    • Experience in Public Administration will be an added advantage; 
    • Must have a valid driver’s license; and 
    • Must be willing to work extended hours and be on standby. 

    Primary Function: 

    • Provide strategic communication support to the Director: Mayoral Communications in the development and delivery of the Mayoral Communications strategy, through comprehensive research, construction of messaging which clearly articulates the Mayoral strategic objectives and priorities and effective management of the communication content delivered on both internal and external various communication platforms. 

    Key Performance Areas: 

    • Contribute to the development of the Directorate’s Functional Communications Strategy; 
    • Facilitate Sub-Directorate operational planning process and input into the Directorate Business Planning process; 
    • Initiate and participate in the development of an effective and efficient Sub-Directorate organizational structure; 
    • Ensure capacitation of the Sub-Directorate’s structure through effective and efficient recruitment, selection and placement processes; 
    • Provide sound leadership to the Section; 
    • Speech writing services to ensure that the construction of messaging clearly articulates the mayoral strategic objectives and priorities; 
    • Manage and monitor the usage of media platforms; 
    • Ensure effective control of Financial Resources of the Directorate; 
    • Ensure effective control of the Section’s Human Resources; 
    • Manage specific administrative and reporting requirements associated with the Section and individual performance. 

    Leading Competencies: 

    • Computer Literacy (MS Word and Excel); 
    • Good communication skills; 
    • Coordinating skills; 
    • Excellent writing skills. 

    Core Competencies: 

    • Knowledge of the local government environment; 
    • Knowledge of the City’s strategy (IDP), prescribed Methodologies, Legislative, Policy and Regulatory Frameworks governing the media and communications function; 
    • Knowledge of Corporate Governance; 
    • In-depth understanding of strategy and policies in relation to communications and how they can be practically applied; 
    • Knowledge of principles and practices of municipal organization, administration and personnel management. 

    Method of Application

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