Jobs at Discovery Limited

Job Purpose 
We are looking for a strong C# developer to join our team! As a # Developer, you will have a strong understanding of the C# programming language and experience working with client-server desktop and web applications. In addition, you will also be responsible for the analysis, design, development, testing and implementation of Discovery Banks platform technology. Your primary focus will be the development of Discovery Bank applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and creating quality products is essential. The incumbent will actively coach other developers during the code review process to understand and apply coding standards. Use of both their knowledge of Discovery as well as their technical knowledge to make decisions. 

 

Key Outcomes may include but are not limited to: 
•    Design, build, and maintain efficient and reliable C# code.
•    Design, development, and testing of new features in the applications.
•    Responsible for regular communication with others involved in the development process.
•    Implement, test, and bug-fix functionality.
•    Responsibility for design and implementation of software projects using C#. 
•    Participate as a team member to define, design, and create new features in fully agile Scrum deliveries.
•    Provide support to end users.
•    Regularly maintain Discovery Bank applications via debugging and continuous updates.
•    Ensure the performance, quality, and responsiveness of applications.
•    Recognise and resolve bottlenecks.
•    Help maintain code quality, organization, and automatization.

Education and Experience: 
•    At least 5 to 7 Years’ experience in source code development.
•    Developer, business, and product experience.
•    Matric with English and Maths.
•    Degree in computer science or software engineering.

Technical skills or knowledge: 
•    7+ years of software development experience.
•    Proficient in C#.Net.
•    Experience with HTML, JavaScript, and web development frameworks (AngularJS, Bootstrap, jQuery).
•    Proven experience with software design and OOD methodologies.
•    Familiarity with Relational Databases and SQL.
•    Experience with ORM frameworks.
•    Strong in Object Oriented Programming, MVC, Design patterns and SOLID principles.
•    Good knowledge of performance limits and characteristics.
•    Knowledge of memory management and multi-threading.
•    Experience with embedded databases and other system datastores.
•    Familiarity with RESTful APIs to connect to back-end services.
•    Knowledge of low-level C-based libraries is a plus.
•    Implementation of automated testing platforms and unit tests.
•    Knack for benchmarking and optimization.
•    Proficient understanding of code versioning tools {e.g., Git, Jenkins, JIRA, BitBucket}.
•    Familiarity with continuous integration.
•    Experience building user interfaces (UIs).
•    Able to use APIs and third-party libraries to improve app functionality.

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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Job Purpose
The Head of IT Security Operations manages the day-to-day operational aspects of the Information Security environment. This involves managing the activities of the information security team to ensure that daily activities associated with providing information security services to the organization are met.
The incumbent is responsible for establishing and enhancing the Discovery Bank’s overall IT security monitoring and operational activities.

Areas of responsibility may include but not limited to

•      The Head of IT Security Operations will take the form of setting up the business units IT security operations, developing Security Operations Centre (SOC) policies and standard operating procedures/ response plans/ playbooks, and developing a team to proactively detect malicious behaviour and enact countermeasures.
•     A key objective for this role will be to lower the information security risk profile of the business unit through establishing capabilities for proactive and continuous monitoring, detection and coordinated responses to common and advanced information security threats.
•     Develops and implements a robust security monitoring strategy by establishing a capability for continuous management of correlated business and technology rules to detect common and advanced information security threats. The strategy would include the collection and reporting of intelligent security operational metrics to management for decision making and providing real-time situational awareness.
•     Oversees and manages daily activities such as user account maintenance, activity report reviews, customer service centre call response etc.
•     Collaborates with business and technology teams, identifies and presents tactical and strategic recommendations on improving the business unit’s information security posture.
•     Manages and maintains security operations in line with the organisation’s Security Policy and Standards and Industry Best Practices.
•     Proactively monitors, assesses and continuously improves the organisation’s security posture by identifying security gaps within the environment and the services provided, making recommendations and taking remedial action.
•     Prepares management information, systems and service security reports.
•     Proactively manages threat detection and vulnerability management services and lead required remedial activities.
•     Reviews all security related activity to ensure service levels.
•     Performs access reviews.
•     Does the Admin Activity Review and logging.
•     Manages all the Threat Management and Incident Handling.
•     Manages and maintains the security incident handling process within the Bank.
•     Performs all Endpoint status review, Health checks for Security Apps and Malware alert reviews.

 

Personal Attributes and Skills

•     Values driven.
•     Facilitation and conflict resolution capabilities, and builds working relationships. 
•     Problem solving and analytical capabilities. 
•     Excellent written and verbal communication skills, with the ability to convey technical detail in clear and concise manner.
•     Ability to work under time constraints with minimal supervision in an agile environment.
•     Looks for ways to optimise and automate solutions and testing in continuous integration/development and deployment environments.
•     Willingness to both issue and accept challenges to analytical problems.
•     Knowledge of Banking products, processes and systems is an advantage.

 

Education and Experience

•     At least 7 to 10 years of experience exclusively in an Information Security role with an IT background.
•     Experience in overseeing an information security program in a banking or financial institution is required including solid experience and understanding of the regulatory environment and information security requirements of a financial institution.
•     Diploma or Degree in Information Technology or related IT qualification.
•     Relevant security certifications in information security – e.g. CISSP.
•     Sound knowledge of Information Security controls, concepts, and best practices is required along with a solid understanding of technology and associated security risks.
   

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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Job Purpose 
We are looking for a Swift developer responsible for the development and maintenance of applications aimed towards iOS and OS X, including mobile phones, tablets, and full-fledged computers. Your primary focus will be the development of such applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and creating quality products is essential. The incumbent will actively coach other developers during the code review process to understand and apply coding standards. Use of both their knowledge of Discovery as well as their technical knowledge to make decisions. 

Key Outcomes may include but are not limited to: 
•    Design development and testing of new features in the Discovery Bank applications for iOS and OS X.
•    Use object-oriented development principles in Swift or Objective-C to reach project solutions.
•    Responsible for regular communication with others involved in the development process.
•    Regularly maintain iOS applications via debugging and continuous updates
•    Participate as a team member to define, design, and create new features in fully agile Scrum deliveries.
•    Ensure the performance, quality, and responsiveness of applications.
•    Collaborate with a team to define, design, and create new features.
•    Recognise and resolve bottlenecks.
•    Help maintain code quality, organization, and automatization

Education and Experience: 

•    At least 5 to 7 Years’ experience in source code development.
•    Developer, business, and product experience.
•    Matric with English and Maths
•    Degree in computer science or software engineering

Technical skills or knowledge: 
•    Proficient in Swift, with a good knowledge of its ecosystems
•    Solid understanding of object-oriented programming
•    Experience with Cocoa APIs on OS X
•    Good knowledge of performance limits and characteristics
•    Knowledge of memory management and multi-threading
•    Experience with embedded databases and other system datastores.
•    Experience with SSL.
•    Familiarity with RESTful APIs to connect to back-end services.
•    Good sense of UI design and a user-oriented focus
•    Knowledge of low-level C-based libraries is a plus.
•    Implementation of automated testing platforms and unit tests
•    Knack for benchmarking and optimization
•    Understanding of Apple’s design principles and interface guidelines
•    Proficient understanding of code versioning tools {e.g., Git, Jenkins, JIRA, BitBucket}
•    Familiarity with continuous integration
•    Knowledge related to publishing on the App Store.
•    Can utilize iOS databases efficiently
•    Proficiency using an IDE for iOS development such as XCode.
•    Experience building user interfaces (UIs)
•    Able to use APIs and third-party libraries to improve app functionality.
•    Competence in version control software like GitHub or BitBucket
•    Can perform or automize unit tests.

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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Key Purpose

Our Commissions department is looking for a great person to join their team as an Administrator to ensure daily transactions are evaluated and processed in accordance with internal policies.

Key Outputs

• Capturing Intermediaries on person and non- person contracts on the system
• Capturing of new broker intermediaries on the system
• Transfer of intermediaries from one Brokerage to the other
• Linkage maintenance
• Maintain and loading of new banking details on person and non- person intermediary contracts
• Loading of broker assistants and linking them to brokers
• Loading of new Business Consultants s and their assistants
• Updating and maintaining broker/ brokerage contact details
• Updating broker / brokerage accreditations, i.e. FSCA and CMS
• Interaction with franchises (Office Managers, Business Consultants and brokers)
• Delinks and relinks of broker roles
• Maintain and creating of Broker House contact person and Broker House Admins
• Maintain and loading Vat for Brokerage
• Maintaining and loading Distribution channels and their branches
• Loading and maintaining Legal nature of business for the brokerage
• Manual overrides
• Maintaining the Commissions Legal pool and incoming e-mails.

NB: The role is not limited to the key outputs mentioned above
Personal Attributes

• Perform a variety of administrative responsibilities
• Ability to multi-task and attention to detail is vital
• Ensure that delegated tasks are performed within proper time frames
• Prioritize workload and address any immediate issues as and when they arise
• Effective communication at all levels within the organisation (written and telephonic)
• Client centric servicing and positive problem-solving approach
• Excellent time management
• Deadline conscious and able to work under immense pressure
• Work independently, but open to team work when necessary
• Takes responsibility for actions and projects
• Upholds ethics, values and demonstrates integrity
• Adapts to changing circumstances, new ideas and change initiatives

Education and Experience

• Matric (essential)
• 1 year admin experience within a financial service industry
• 1 year experience dealing with brokers (advantageous)
• 1 year experience with Discovery Life products (advantageous)
• Degree or relevant post-matric qualification

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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Key Purpose

To take guided ownership in the design and modification of business intelligence and MIS systems. The analyst will interact with the business stakeholders and subject matter experts in order to understand their problems and needs and produce business dashboards and analytical solutions.

Areas of responsibility may include but not limited to

• Solving ad-hoc analytical problems

• Presenting and communicating solutions

• Building and maintaining dashboards and automatic reports.

• Implement advanced strategies for gathering, reviewing and analyzing data

• Determine how to improve existing business processes

• Determine which tasks can be automated

Skills

• SQL querying, BI software and advanced Microsoft Office skills.

• Understanding of systems engineering concepts.

• Understand what the business does and how it does it.

• Diagnostic Information Gathering.

• Analytical Thinking.

• Thoroughness.

Knowledge

• In-depth understanding of Risk Engineering (Advanced)

• Understanding of data and statistics (Advanced)

• Business analysis (Advanced)

• Proven record of design, development and implementation of complex strategies (Advanced)

• Relationship management of diverse stakeholders (Advanced)

• Proficient in written and spoken English (Advanced)

• In-depth understanding of key insurance metrics (estimate maximum loss, business interruption) (Advanced)

 

Education

• Matric (Essential)

• Bachelor’s degree in actuarial science, statistics, mathematics, Information technology

 

Experience

•1 years experience in any of the fields specified under essential qualification.  

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

go to method of application »

Key Purpose of the role

The primary function of this role is to conduct quality audits on the critical business processes within the business and provide a DPMO score for the work processed within Discovery Life Group Risk. A key purpose is to add value to current processes by identifying gaps and proposing innovative recommendations that will impact efficiencies and the quality of work produced. You will therefore need advanced technical skills, particularly in excel, excellent communication skills and be comfortable working to extremely tight deadlines.

Areas of responsibility may include but not limited to

• Conduct quality audits across critical business processes within the Discovery Life Group Risk area
• Conduct risk-based audits taking cognisance of business rules, process protocols and guidelines, compliance, legislative and regulatory requirements
• Provide error trend analysis and feedback reports on issues identified
• Compile daily/ weekly/ monthly stats
• Need to align quality assurance standards across Discovery (where applicable)
• Sound understanding of the Group Risk products and business processes
• Have a good understanding of the business rules and check for correct application of these when work is processed or when information is provided to clients
• Need to understand and know the application of Compliance and Legislative requirements within the product offering and business processes
• Stay abreast of quality assurance best practice adopted within other areas across Discovery
• Adhoc data analysis and reporting
• Application of the Lean Six Sigma methodology in quality audits
• Identifying areas of concern and system related issues
• Preparing DPMO assessment sheets and reports on audit findings for various departments
• Defining opportunities for processes or cases to be audited
• Feedback to business on audit findings
• Ability to map business processes in accordance with the standard operating procedure (SOP) methodology adopted within Discovery
• Ongoing maintenance of SOP’s for all business processes
• Conduct bi-annual iQS audits across Discovery Life and Invest business areas
• Participation in DNV external audits

Personal Attributes and Skills     

The successful candidate must demonstrate the following competencies:

• Analytical and problem solving abilities
• Methodical and attention to detail
• Numerical ability to compile stats
• Able to take initiative and exercise sound judgment and decision making
• Ability to prioritise and organise effectively
• Excellent interpersonal and communication skills to discuss QA feedback at all levels of management
• Assertive and a team player yet able to work independently
• Able to take ownership and responsibility for the function
• Ability to work under pressure and meet deadlines
• Strong oral and written communication skills
• Understanding of complex Excel formulas, pivot tables, graphs and macro’s.Advanced knowledge and experience in the MS Office products, including Excel, Access and PowerPoint- Deliver informative, well-organized information.
• Understand how to communicate difficult/sensitive information tactfully.
• Ability to analyze and interpret data.
• Ability to manage multiple tasks
• Good data mapping, data mining and data tracking abilities.
• Strong trouble shooting abilities.
• Accurately prepares written business correspondence that is coherent, grammatically correct, effective and professional.
• Generates innovative solutions by approaching problems with curiosity and open mindedness, using existing information to its fullest potential.
• Ability to work with accuracy and to strict deadlines.

Education and Experience

• Matric Essential
• IRCA ISO 9001: 2015 Lead Auditor certification advantageous
• Employee benefits or Group Risk experience beneficial
• Good understanding of the ISO standard and Quality Management
• Up to 2 years’ experience working in a data analysis and reporting role
• Advanced knowledge and experience of MS Office products including Excel, Access, Visio and PowerPoint
• Understanding of complex Excel formulas, pivot tables, and graphs.
• COP
• 5 years QA experience (preferable)

 EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.                    

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

go to method of application »

Key Purpose

This team is responsible for the Discovery member application published to the App Store. They work with other Discovery business units to deliver innovative solutions to all members.

Within the Digital Channels system area, the iOS developer will work on the Discovery application together with Product Owners from various business units, Business Analysts, UX/UI designers & Content Teams, System Architect, and managers to understand the overall business need and the requirements, design the system solution using various approaches and technologies, implement the designed solution in the system with high quality source code.

iOS developers will support the projects throughout the project lifecycle, including requirements, design, implementation, release, and post release support.

iOS developers in the Digital Channels area must be able to technically support and maintain the deployed applications on dev, test and production environments.

 

Areas of responsibility may include but not limited to

Intermediate iOS developers must have a competent understanding of:

• The system development life cycle and can explain the developers role in each stage

• The defined system development tools, processes and workflows

• The distinction between business, functional and non-functional requirements and how to implement them

• The importance of delivering high quality source code and how to achieve it

• The technologies used and the systems components structure

• The domain and business terminologies and link them back to system implementations 

Intermediate iOS developers should be able to demonstrate that they can:

• Develop, test, and maintain the deployed application software with high quality

• Collaborate with product managers and designers to ensure a successful, high-quality product and great user experience

• Analyse, maintain and enhance existing application and troubleshoot issues with efficiency.

• Perform accurate development estimation

• Produce technical specifications and designs. Participate in new business development through ideation, prototype development, and project estimates

• Research new techniques, tools, and best practices and share that knowledge with the team and community

• Maintain high standards 

• Analytical and problem solving skills

• Self-starter who takes ownership, is accountable, and is able to work under minimum supervision

• Excellent written and verbal communication skills

• Can help with quality assurance and provide comments                                          

Within 6 months of being in the position, a intermediate iOS developer should be able to demonstrate strong domain knowledge and technologies in relation to the environment that they work in.

Personal Attributes and Skills

Behavioral Skills

• Excellent written and oral communication skills (English)

• Ability to work in a self-driven, complex environment with multiple and changing priorities

• Ability to focus on deadlines and deliverables

• Ability to think abstractly

• Ability and desire to quickly learn new technologies

• Clean code thinking

 

Technical Skills

• Project Management

• Business Writing Skills

• Presentation and Facilitation Skills

• Process Mapping

• Software testing pack design, functional testing

 

Responsibilities

• Maintain and extend existing development activities

• Work with customers to determine project requirements

• Design software to fulfil customer requirements

• Develop software from requirements and specifications

• Find and repair software defects; unit testing, UI automation testing

• Stay current with Apple and iOS standards and guidelines

• Documenting development work done

 

Education and Experience

Minimum

• Informatics degree or Diploma

• 2+ years’ experience developing iOS applications

 

Advantageous

• 1+ year user interface analyst experience

• Software Engineering related degree/qualification

• Honours degree

• Business experience and product knowledge

• Experience in Objective-C is beneficial

 

Methodologies

• Waterfall and Agile

• Knowledge of OO design principles and development patterns

 

Tools

• SoapUI (SOAP) / REST client (JSON)

• XCode

• Atlassian tool suite (Jira, Confluence)

 

Technologies

• iOS

• UML

• XML, JSON

• SOAP and REST Web Service Development

Other

• Software architecture

• JAD sessions

• Data modelling techniques

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Key purpose

• Writing and enhancing sales scripts for a sales call center.
• Liaising with product houses, group compliance and other business units on an ongoing basis.

Key Outputs

• Creating of all sales scripts for the sales call center.
• A good understanding of sales methodology
• Continuous updating of product, FAIS and CPA etc changes on scripts.
• Troubleshooting where necessary.
• Attend all product, campaign, sales and compliance training and meetings.
• Attending to general administration requirements.
• Additional responsibilities may be awarded as new sales campaign arises.
• Analysis of script effectiveness per campaign.
• Aligning Quality score card to sales script.
• Meet deadlines.

Personal attributes and skills

• Take initiative and works under own direction
• Strong negotiation skills
• Excellent communication skills both written and verbal.
• Writes and speaks fluently and clearly.
• Ability to establish good relationships.
• Manages time efficiently and effectively.
• Follows policies and procedures.
• Ability to problem solves and finds appropriate solutions.
• Be focused and work methodically, diligently and accurately.
• Quick learner to be able to learn the new products quickly

Qualification & Experience

• Matric
• BComm.  or  Marketing Degree / Diploma or Communications Degree / Diploma
• 3 years script writing experience in a sales call center and financial services environment
• Sound Knowledge of call centre technology
• Excellent written communication skills in English
• Excellent administration skills
• Proven track record

Employment Equity  

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

go to method of application »

Key Purpose

The Associate Specialist / Senior Developer will report to the MIBI Specialist / Manager.

He\She will scope the development requirements in meeting with the respective requesting team.

He\She will assist by scoping development requirements in meeting with the respective requesting team. From this, investigation into data sources will need to be conducted and views will need to be created.

 He/She will oversee the development of the new project once data access, views and the data integrity has been established, as well as all current exisiting projects to insure that everything is meet accordingly to the request specifications.

This includes insuring that all QA, followups, maintanance, UAT, signoffs, new adhoc requests and timlines are montitored within the MIBI team.

 

Areas of responsibility may include but not limited to

• Insure and track all initiatives are logged within the ticket logging tool

• Provide feedback to requesting areas on development progress.

• With Line manager present all new initiatives logged in forum to determine priority and steps to take going forward.

• Join in meetings with initiator to unpack the spec and scope development required

• Unpack the spec and scope development required.

• Gain access to data, determine collection methods and ensure summarised views are compiled to begin development of output.

• insure that the development of report outputs is in accordance to reporting standards and tool sets with the MIBI manager.

• Insure that all UAT and signoffs for all new and existing reports\dashboard development and any ongoing corrections and alterations if required.

• Compile reference for users by writing operating instructions.

• Continued maintenance of the historical records, documenting system, coding, and data changes and revisions.

• Maintains historical records by documenting system, coding, and data changes and revisions.

• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks.

• Run with the ongoing maintenance of data management, reference tables and sources of information.

• Continue to maintain a good relationship with all users, teams and companies of report data and development\support\service teams.

• Offering analytical and data-driven support to the Technology Department

• Identify opportunities/solve problems within current existing reports

 

Personal Attributes and Skills

• Good analytical skills and has a passion for data mining, management of data and governance

• Good Technical Understanding of database architecture

• Is proficient at SQL and report development

• Good understanding of DBA structures

• Process Improvement driven

• Good customer service with the ability to interpret and scope requirements while providing ongoing feedback.

• Strong written and verbal communication skills

• Strong documentation Skills

• Ability to work in a team environment, outgoing and inter-personal skills

• Ability to work according to project deadlines, under pressure and cope with a highly stressful environment.

• Mature, optimistic, energetic and positive

• High degree of accuracy and attention to detail essential

• Self-motivated, self-thinker and pro-active

• Value driven

 

Education and Experience

• 5 + years’ experience in a report development environment

• 5 + years SQL experience

• 2 + years SQL database administration advantageous

• 5 + years Reporting Services experience

• 5 + years Advanced Excel and VB experience

• 2 + years Advanced Power BI or Tableau experience       

• 2 + years Advanced SSRS

• 2 + years cloud reporting advantageous

 

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.