Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to...
Read more about this company
Key Purpose
- Paper based, on site and ad-hoc audits to determine accurate adherence of the motor service level agreement and to manage and increase the general quality of repairs carried out on motor vehicle repair claims.
Areas of responsibility may include but are not limited to
- Supervise service provider utilization of the Procurement Platform
- Ensure supplier performance within the agreed SLAs
- Build and maintain relationships with suppliers
- Resolve queries and escalations on vehicle claims from clients and brokers
- Hold suppliers accountable where deviations are identified
- Manage quality and turnaround time of repairs, and manage the cost once a claim has been authorised until the claim has been finalised.
- Determine compliance with assessment reports and authorised scope of work and rates
Knowledge and Skills
- Communication skills (verbal and written)
- Conflict handling
- Telephone etiquette
- Administrative skills
- Time management
Education and Experience
Education:
- Matric (Essential)
- Valid SA driver’s license (Essential)
- Degree (Advantageous)
Minimum Experience:
- Minimum 1-year procurement experience
go to method of application »
Key Purpose
- The successful candidate will carry out the day-to-day Compliance Risk Management duties to ensure that the company complies with the information technology regulatory requirements and internal policies.
Areas of responsibility may include but not limited to
- Providing support and technical guidance on information technology legislative compliance matters and to assist with the implementation, development and maintaining of the Compliance Risk Management Framework.
- Review compliance policies and draft compliance guidance notes and reports with detail required to inform executives and board members of regulatory requirements and potential compliance impact.
- Conduct compliance audits and reviews relating to information technology to identify areas of non-compliance and provide recommendations for improvement.
- Analyse current and forthcoming information technology regulations, proposals, best practices and legislation to proactively address compliance issues and provide meaningful detailed analysis.
- Keeping abreast of industry developments and best practices to proactively address compliance issues.
- Assist management to influence proposed legislative changes and projects initiated by the industry bodies.
- Relationship management and interaction with internal stakeholders.
- NB: The role is not limited to the key outputs mentioned above.
Role Specific Competencies
- Communicating clearly and concisely
- Working knowledge of IT related laws and regulations e.g. POPIA, PAIA, GDPR, ISO 27001, King IV etc.
- Flexible approach and a team player.
- Takes initiative and works under own direction.
- Analytical but action orientated.
- Upholds ethics and values and demonstrates high levels of integrity.
- Engages professionally.
- Methodically plans and organises tasks.
- Adapts and responds positively to change.
- Ability to multitask and handle stress.
- Strong MS office skills
Education and Experience
- Bachelor’s degree in Law (LLB) or Information Technology, computer science, or related field.
- Minimum 5 – 7 years’ experience in financial services compliance or compliance risk management role.
- Certificate in Compliance Management, Cyber Security, AI, CISA, CISSP, IAPP (CIPP/CIPM), ISACA, and CGRC
go to method of application »
Key Purpose
- The Vitality Research and Development Lab is looking to recruit an exceptional individual join a small high-performing team involved in Vitality-related launch projects, assessing, advising and planning future product changes using knowledge of actuarial, commercial, market and economic principles. We are looking for a smart, self-driven person who is innovative and a natural problem solver and who delights in being challenged. This is a rare opportunity for someone who wants to walk the path of true innovation as you venture into a stimulating and exciting career.
Areas of responsibility may include but are not limited to:
Design and plan the approach for bringing a conceptual project and product to completion, including:
- Researching and developing new product ideas
- Analysing data and taking conceptual ideas through to product design and pricing
- Demonstrate thought leadership in product design and development.
- Clearly identify key issues and propose a series of analyses and well-reasoned recommendations.
- Present recommendations in a coherent and compelling way to a range of external and internal stakeholders, including the Vitality R&D Steercom, PHP R&D Steercom and Bank Product Forum.
- Co-ordinate and manage interactions with teams outside of the R&D Lab.
- Drive projects to operational handover.
Competencies
Education and Required Work Experience
- Strong Matric results, with Higher Grade Mathematics
- Bachelor’s degree in actuarial science (post-graduate qualifications being advantageous)
- Close to (1 to 2 exams away) or recently academically qualified as a fellow actuary
- 2 years’ worth relevant work experience with a proven record of innovation, delivery and performance
- Advanced experience in data handling, actuarial modelling and lateral problem-solving skills
Behavioural Competencies
- Highly analytical and logical thinking style
- Critical thinking, able to interrogate and assimilate information in a meaningful way
- Curious and eager to know “why”
- Creative when necessary and innovative in problem-solving approaches
- An ability to communicate technical complexity to a non-technical audience
- A sharp focus on delivering high caliber results and exceeding stakeholder expectations
- Interest in leveraging the analytical power of large datasets intersecting with the Behavioural Science domain
- Comfortable with change and a fast-paced work environment
- Passionate about mentoring and molding more junior team members
- Keen to pursue a career outside of a traditional actuarial environment whilst still applying actuarial and statistical principles in a non-traditional way
go to method of application »
Key purpose
- To lead, manage and guide a team of Telesales short-term consultants to reach required targets. To facilitate any necessary course of action to achieve this purpose.
Key Outputs
The successful candidate will be expected, but not limited to perform the following key outputs:
- Leading and managing a team of 10 – 12 telesales short-term agents
- Performance Management, coaching and developing team.
- Drive staff to achieve required targets and is accountability for teams overall sales targets
- Assessment of consultants calls - QA.
- Assisting with interviews & Role plays.
- Dealing with elevated queries/problems.
- Managing the ongoing relationship between brokers.
- Ensuring continual communication between management and staff.
- Adhere to and enforce internal policies.
- Inspire, motivate and support team.
- Able to work overtime from time to time, which may include weekends.
Personal attributes and skills
- Excellent verbal and numeric communication skills
- Sales Orientated
- Quality driven
- People-focused
- Quality driven
- Attention to detail
- Strong Interpersonal Skills
- Strong Leadership skills
- Problem solving skills
- Decision making skills
- Stress tolerance
- Excellent time management skills
- Organizational awareness
Qualification & Experience
- Grade 12 – essential
- 4 years outbound/ Inbound experience – essential Short-Term experience
- 3 years Team Leader/leadership experience – Non -negotiable
- Proficient in English – essential (writing, reading, speaking)
- Bi-lingual – advantage (writing, reading, speaking)
- Computer literate - MS Office, especially Excel – essential
- Regulatory Exam and NQF 5 FAIS credits
- BCOMM or related degree will be advantageous
go to method of application »
Job Purpose
Key Outputs may include but are not limited to:
- The HR Technologist blends HR technology expertise with business architecture principles to design and manage human resource systems that drive efficiency and align with enterprise-wide goals. With a focus on SAP SuccessFactors, automation, and AI, this role serves as the custodian of the HR technology blueprint, optimizing processes, enhancing decision-making, and fostering strategic alignment across the organization.
- Designs and evolves the HR technology blueprint, integrating SAP SuccessFactors to support enterprise-wide efficiency and strategic goals.
- Leads full life cycle HRIS projects, leveraging automation and AI to streamline processes and reduce operational complexity.
- Collaborates with AI experts, IT, and business leaders to architect and deploy solutions that address prioritized business needs.
- Configures and optimizes SuccessFactors (with emphasis on Employee Central) to enhance HR service delivery and scalability.
- Ensures data integrity, system security, and operational resilience, resolving issues within SuccessFactors and related platforms.
- Participates in selecting HR technologies, including automation tools and AI solutions, providing recommendations and contributing input to the RFP process to enhance HR capabilities.
- Acts as a strategic liaison between HR, IT, and stakeholders, aligning technology solutions with business architecture and objectives.
- Pioneers ethical, compliant applications of AI and automation, guiding teams to adopt these tools for process optimization and decision support
Work Experience & Education
- 7+ years of HRIS management experience, including hands-on work with SAP SuccessFactors.
- Proven experience managing or supervising teams.
- Expertise in implementing and administering at least one SAP SuccessFactors module, preferably Employee Central.
- Strong background in quantitative HRIS analysis, data analytics, and efficiency-focused reporting.
- Experience in business architecture, process modelling, or enterprise-wide system design.
- Bachelor’s degree or equivalent work experience.
Technical Skills or Knowledge
- Deep expertise in SAP SuccessFactors, with strong proficiency in Employee Central and familiarity with other modules.
- Advanced skills in business architecture, including process modelling, capability mapping, and enterprise-wide system design.
- Proficiency in automation tools (e.g., RPA) and AI applications to enhance HR efficiency and decision-making.
- Ability to translate business requirements into technical solutions, ensuring alignment with organizational strategy.
- Expertise in data governance, including data structuring, integration, and quality assurance across HR systems.
- Strong understanding of enterprise integration patterns (e.g., APIs, middleware) to connect HRIS with broader IT ecosystems.
- Skill in stakeholder analysis and change management to drive adoption of technology-driven process improvements.
- Exceptional communication and visualization skills to articulate complex technical concepts to diverse audiences.
- Capability to ensure automation and AI solutions are ethical, compliant, and aligned with internal policies and regulations.
go to method of application »
Key Purpose
- Group Compliance SA is looking for a dynamic individual to join the Group Compliance SA: Regulation, Culture & Governance team as a Regulatory Training Development Specialist to assist management to effectively and productively manage its responsibilities to comply with applicable training requirements, industry standards, codes, guidelines and practice.
Areas of responsibility may include but are not limited to
- Design and develop e-Learning and, when necessary, instructor-led programmes and modules
- Analyse and determine suitable training delivery methods to achieve practical competence.
- Facilitate ongoing review of the regulatory training programme’s effectiveness against defined outcomes and feedback to relevant stakeholders.
- Manage and maintain the regulatory training repository.
- Build, develop and maintain relationships with the relevant internal and external stakeholders.
- Ensure that team annual objectives are met.
Role Specific Competencies
- Legislative knowledge and interpretation of training requirements.
- Authoring reports and other documents.
- Local and international regulatory training experience.
- Write in a well- structured and logical way.
- Strong listening, organisational and communication skills.
- Work independently and as part of a team when required.
- Support management in achievement of team objectives.
- Efficient time management skills, including quick turnaround time on work.
- Attention to detail.
- Able to work under pressure.
- The ability to think in an analytical and conceptual manner.
Personal Attributes and Skills
- Focused.
- Organised.
- Proactive.
- Perceptive.
- Analytical.
- Trustworthy.
- Excellent Interpersonal skills.
- Team player.
- Resilient.
Education and Experience
- Relevant tertiary qualification.
- Articulate Storyline 360, Vyond, Adobe Creative Cloud, PowerPoint, Saba Publisher or similar programmes.
- Learning platforms.
- Must have a clear and in-depth understanding of e-Learning training methodologies.
- Advantageous:
- At least 1 to 3 years’ experience with a focus on regulatory training.
- Understanding of the financial services and insurance industry.
go to method of application »
Key Purpose
- We are seeking a highly skilled and experienced BI Actuarial Analyst that will be part of a team that delivers analysis to inform decision making in the business and monitor business performance across all areas of the company. The ideal candidate will conduct analysis based on business needs and design, develop, and optimize BI solutions that drive actionable insights.
Areas of responsibility may include but are not limited to
- Work closely with business and actuarial stakeholders to gather requirements and translate business needs into scalable BI solutions through analytical thinking.
- Solving ad-hoc analytical problems
- Design and develop BI solutions (ETL processes, data models, dashboards, reports) using enterprise BI tools and SQL.
- Optimize SQL queries for performance and ensure high data quality and integrity.
- Provide mentoring and support to junior BI developers.
- Collaborate with data governance and data quality teams to ensure compliance and data accuracy.
- Conduct root-cause analysis and troubleshooting on data issues and anomalies.
- Provide inputs on data extraction and transformation from core insurance systems (e.g., policy admin, claims, finance).
Skills and Knowledge:
- Programming (SQL, R), Power BI software and advanced Microsoft Office skills.
- Diagnostic information gathering.
- Analytical thinking.
- Thoroughness.
- Proven experience with BI tools such as Power BI, SSIS, SSRS.
- Solid understanding of data warehousing concepts and dimensional modelling.
- Business Intelligence
- Insurance experience is advantages
- Familiarity with cloud data platforms (e.g., Azure Synapse)
Education and Experience
Education:
- Matric (Essential)
- Bachelor’s degree in actuarial science and/or mathematical statistics or strong mathematical/economics candidate (Essential)
Minimum Experience:
- 3 Years experience in any of the fields specified under essential qualification.
go to method of application »
Key Purpose
- The Head of Technical Marketing and Umbrella Product for Discovery Corporate & Employee Benefits (CEB) takes ownership for technical marketing across the CEB product suite (group risk, retirement funds, and healthy company, and any new propositions launched). They are responsible for the positioning, launch and rollout of products; for the ongoing sales support and market positioning of products; for investment support and servicing; and for thought leadership and Hub analytics.
- As Head of Umbrella Products, they are responsible for maintaining and enhancing the umbrella fund proposition, including the investment proposition, and for ensuring that the umbrella fund product and service is meeting sales and member outcome objectives.
Areas of responsibility may include but not limited to
- Overseeing the Communications Team, responsible for all operational comms and forms, sales support, brochureware, and client communication strategies. (Total headcount: 4)
- Overseeing the Technical Marketing Team, who is responsible for the product and sales support of all CEB products. (Total headcount: 4)
- Technical Marketing responsibility includes:
- Supporting sales through reusable collateral and bespoke deal support (material and presenting)
- Building key broker relationships to support sales and market insights
- Co-developing marketing strategies together with Marketing
- Supporting the Hub with bespoke client analytics
- Creating thought leadership content, and conceptualising and executing events
- Overseeing the Investment Team, responsible for investment product development, analytics, technical marketing, and servicing (Total headcount: 1)
- Umbrella product ownership responsibility includes:
- Umbrella fund pricing (basis and bespoke client pricing)
- Active participation in the R&D Steering Committee to influence umbrella product development
- Representing the umbrella product in governance committees, executive committees, and boards
- Developing and driving strategies for achieving member behaviour change objectives
- Developing future leaders for CEB Technical Marketing, Investments and Umbrella Product.
- Defining and supporting strategic new business initiatives
Personal Attributes
- Excellent conceptual and technical ability
- Excellent communications, both written and verbal
- Comfortable presenting to external parties
- Accuracy (Advanced)
- Analytical (Advanced)
- Stakeholder management (Intermediate)
- Strong team player.
- Ability to work in a collaborative/problem solving environment.
- Ability to multitask.
Education and Experience
- Qualified Actuary
- 10 years + of Senior Management experience
- 5+ years investments experience
- Knowledge of the corporate and employee benefits industry in SA
- Excellent English and presentation skills
- Excellent Excel skills (advanced)
- Top achiever
go to method of application »
Key Purpose
- Increase the sales of the product range through building relationships, superior client service and technical knowledge
Areas of responsibility may include but not limited to
- Increase the sales of the product range through building relationships, superior client service and technical knowledge.
- Developing and maintaining broker relationships.
- Review new business pipeline, follow-up and tracking.
- Issuing of quotations.
- Technical training of and ongoing product support to financial advisor.
- Dealing with queries and providing information on a range of sales and service issues.
- Liasing with internal departments on processing issues.
- Building relationships with internal departments to ensure superior service is offering to clients.
- Keeping up-to-date with competitor product and service offering and industry developments..
- Participating in proactive sales and marketing initiatives
Key Responsibilities
- Developing and maintaining broker relationships
- Review new business pipeline, follow-up and tracking
- Issuing of quotations
- Dealing with queries and providing information on a range of sales and service issues
- Liasing with internal departments to ensure superior service is offered to clients
- Keeping up-to-date with competitor product and service offering and industry developments
- Participating in proactive sales and marketing initiatives
Personal Attributes and skills
- Own insured transport, cellphone and drivers license
- Willingness to undertake business travel across South Africa
- Assertiveness
- Self-confidence
- Honest and ethical
- Resilience
- Perseverance
- Able to manage stressful situations
- Results driven
- Ability to work independently without supervision
- Self-Disciplined
- Able to influence and negotiate
- Persuasive
- Able to manage stress and stressful situations
- Results driven
- Ability to work independently without supervision
- Self-Discipline
- Able to influence and negotiate
- Persuasive
- Build strong relationships
- Use own initiative
- Decisiveness
Education and Experience
- NQF5 in Wealth Management of Financial Planning
- RE5 (Advantageous)
- Knowledge of underwriting process
- Broker consulting experience in the financial services industry
- An understanding of financial planning
- Knowledge of MS Office Suite
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail