Jobs at Fidelity Services Group

Overall Purpose of the Job: 

• To support the Regional HR field team in the execution of HR directives. Supporting the business and employees through exceptional service delivery in the HR space and collaborating across HR COE’s for resolution on problems.

Minimum Requirements

• Degree in Human Resources or Industrial Psychology
• Minimum  3 year experience in a corporate HR team
• Drivers license with own vehicle 

Job Specification

• Drive a performance management culture and relevant development plans with management
• Implementation of human resources tactical plans
• Drive the business values and associated interventions
• Drive Talent management and associated interventions with management and HR
• Support the execution of key HR deliverables in order for the achievement of business objectives
• Analyses of HR metrics and drive execution of action plans
• Supports the implementation of local human resources programs in support of business needs.
• Addresses routine day-to-day employee relations and industrial relations issues and attend CCMA on behalf of the company when required
• Acts as a resource for managers, ensuring compliance with company policies and legislation.
• Assists with investigations and the resolution of  employee complaints within required time frames to minimize risk.
• Communicates with regional ,Branch and HR Operations management on the execution of human resources transactions.
• Prepares feedback ,and provide guidance for  managers and supervisors on performance and disciplinary actions etc.
• Coordinates local training programs in conjunction with HR Trainers in support of business needs.
• Participates in high-volume local interviewing and select recruitment activities as required.
• Assists with the execution of restructuring plans and HR related projects.
• Collates regular or ad hoc HR metric reports, including headcount and turnover, in support of business needs. 

Behavioral Competencies:

• Attention to detail
• HR Business Partnering skills
• Pro-active approach
• Deadline-driven and reliable
• Courage
• Excellent influencing ability
• Excellent verbal & written communication skills
• Computer literate
• General knowledge of industry practices, techniques and standards
• Solution-orientated - solves a variety of problems with a moderate level of scope and complexity, referring to policies and procedures for guidance
• Analytical - draws conclusions from and interprets data; identifies inconsistencies in data or results
• Ability to Collaborate and excellent relationship building skills
• Works well under general supervision
• Collaborate across the greater HR unit and business to solve problems and drive HR service delivery

Closing Date 25 August 2023

go to method of application »

Duties & Responsibilities – on the job training will be provided.

• Accountable for ensuring deadlines are met, and work meets the required standard for tasks allocated to you.
• Responsible for ensuring working papers and findings raised are factually accurate and that all working papers/findings are supported and cross-reference to evidence.
• Responsible for Filing, and Archiving.
• Quality of own work, growth and learning.
• Generate audit findings by deadlines for review by Internal Audit Manager/Senior Internal Auditor.
• Responsible for the integrity of reporting
• Ensure all information is filed, updated and readily available as required.
• Overtime – Intern will be expected to work overtime when operationally required.
• Intern will conduct himself or herself in line with the IIA Code of Ethics including the “Rule of Conduct for Internal Auditors”

ADMIN

• Ensure all Ad-hoc administrative tasks as assigned by Internal Audit Manager.
• Assist where needed.

DESIRED EXPERIENCE & QUALIFICATIONS

• B. Degree (Internal Audit)/ Diploma in Internal Audit or Equivalent.
• No Internal Audit work experience required.
• Intermediate levels of skills in Microsoft Office.

OTHER REQUIREMENTS

• Own reliable transport would be an advantage.
• Willingness to travel
• Eagerness to learn.
• Proactiveness

Closing Date 25 August 2023

go to method of application »

Security Operations Manager:  

• The position of a Security Operational Manager is vacant at the New Castle Branch, reporting to the Branch/Regional Manager. The overall purpose of this position is to manage several Clients in covering the following key areas, client liaison, HR /IR matters, expenses control, Investigations and to ensure the posting of Security officers, that all site security requirements are adhered to and that the Client’s needs are met. Candidates should reside in the Rustenburg area or willing to relocate at own cost.

Minimum Requirements

• Matric/Grade 12 Certificate or equivalent.
• PSIRA Grade A/B registered.
• Valid Driver’s License with own reliable transport is required.
• At least 5-10 years’ experience in the security industry.
• At least 5 years’ experience in the Operational Security Management structure.
• Working knowledge of the Firearm Act and Firearm competency for Business Purposes.
• Staff management experience is required.
• Computer literacy with expert knowledge of the complete Microsoft package.
• Sound planning, administration, interpersonal communication, and client liaison skills are required.
• Strong leadership and organisational skills as well as good interpersonal and communication skills are essential.
• No criminal record or any pending cases.

Key Performance Areas: (not totally inclusive):

• Maintaining good relations between Fidelity Security Services Group and the Client about security services rendered.
• Managing allocated areas to ensure that contractual requirements are met as stipulated by the Client.
• Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client.
• Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
• General management and supervision of security staff to ensure that required performance is always met.
• Dealing with all required administration matters.
• Liaising daily with management on various operational issues.
• Liaising daily with Regional Management on various Operational matters.
• Ensuring that all HR related queries are dealt with promptly, formulate disciplinary actions.
• Ensuring the timeous submission of reports to both client and to the Rustenburg Branch as required.
• Submitting relevant weekly / monthly incident and general reports to Management.
• Investigating incidents and reporting on such.
• Pro-active planning on various sites and clients.

Core Competencies:

• Analytical, Critical Thinking & Planning skills.
• Leadership & Self Development.
• Goal Setting & Organisational skills.
• Driving & Managing change.
• Driven for results.
• Interpersonal skills.
• Communication direction & skills.
• Development of others.
• Customer focus.
• Teamwork.

Other personality attributes:

• Initiative
• Strong leadership ability
• Presentable

go to method of application »

• The overall purpose of this position is to ensure the effective and efficient operations of the Branch and ensuring that all site specific security requirements are adhered to and that the client’s needs are efficiently and professionally met at all times.

Minimum Requirements:

• Matric certificate, PSIRA Grade A registration and accreditation.
• At least 5 years’ experience in the security industry.
• Working knowledge of ISO 9001:2008 Quality Management and its requirements.
• People management experience.
• Administration, interpersonal communication and client liaison skills are required.
• Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential.
• Computer literacy on Microsoft Programs.
• Own reliable transport and valid Driver’s Licence is required.
• Living within a reasonable distance from the branch or willing to relocate

Key Performance Areas: (not totally inclusive):

• Ensuring that contractual requirements are met as stipulated by the client.
• Maintaining good relations between Fidelity Security Service Group and the Client with regard to security services rendered.
• Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services.
• Ensuring that Security staff maintains required performance at all times.
• Dealing with all required administration matters.
• Liaising daily with Executive management on various operational issues.
• Submitting relevant weekly / monthly incident and general reports as required by Senior Management.

Other personality attributes:

• Interpersonal skills
• Communication
• Customer Focused
• Analytical and critical thinking skills
• Customer focussed
• Team player

Core Competencies:

• Planning
• Leadership
• Organisational skills
• Control