Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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Purpose of the Role
- The Site Manager is responsible for the daily operational management, maintenance, performance, and compliance of all security systems and infrastructure at the assigned site. The role ensures that security technologies, including CCTV, alarm systems, electric fencing, and integrated security platforms, remain fully operational, compliant with contractual obligations, and aligned with client, HSEC, and company standards.
- The Site Manager serves as the primary on-site representative, managing technicians, coordinating maintenance activities, engaging with client stakeholders, and ensuring the successful execution of all operational requirements.
Key Responsibilities
Site Operations Management
- Manage all day-to-day security system operations on site.
- Ensure contractual service levels and operational requirements are consistently achieved.
- Act as the primary liaison between the client and the company on site.
- Coordinate daily activities of technicians and subcontractors.
- Ensure operational continuity of all security systems and infrastructure.
HSEC & Compliance Management
- Ensure full compliance with all HSEC requirements, mine procedures, and site-specific regulations.
- Conduct regular safety inspections and toolbox talks.
- Ensure all personnel adhere to safe work practices and permit requirements.
- Maintain compliance with OEM specifications, SAIDSA standards, SANS requirements, and company procedures.
- Report and investigate incidents, near misses, and non-conformances.
Maintenance & Service Delivery
- Oversee preventative and corrective maintenance activities for:
- CCTV systems
- Alarm systems
- Electric fencing
- Integrated security platforms
- Network infrastructure supporting security systems
- Ensure maintenance schedules are executed according to approved plans.
- Monitor service requests and fault response times.
- Ensure critical system failures are escalated and addressed immediately.
- Verify the quality and completion of all maintenance activities.
Asset & Resource Management
- Manage site assets, including:
- Tools and test equipment
- Vehicles
- Spare parts inventory
- PPE and safety equipment
- Monitor stock levels and initiate replenishment requests.
- Ensure all equipment remains in good working condition.
- Maintain accurate asset registers and inventory records.
Technical System Oversight
- Monitor performance and functionality of:
- CCTV systems
- Alarm monitoring systems
- Electric fencing infrastructure
- Video Management Systems
- Security networks and communication systems
- Ensure proper system configuration and functionality.
- Coordinate troubleshooting and technical support activities.
- Escalate complex technical issues to the Contract Manager and specialist support teams.
Installation & Project Coordination
- Supervise new installations, upgrades, and system enhancements.
- Ensure installation work complies with approved designs and specifications.
- Coordinate access, permits, and resources required for project execution.
- Verify workmanship quality and commissioning requirements.
- Ensure project documentation is completed and maintained.
Quality Assurance & Reporting
- Conduct routine inspections and quality audits.
- Monitor system performance against contractual KPIs.
- Prepare and submit:
- Daily operational reports
- Weekly maintenance reports
- Monthly performance reports
- Incident reports
- Identify opportunities for system improvements and operational efficiencies.
Client & Stakeholder Engagement
- Maintain positive relationships with client representatives.
- Attend operational and planning meetings.
- Address client concerns and service delivery issues promptly.
- Provide regular feedback on site performance and system status.
- Support audits and client inspections.
Incident Management
- Manage the response to security system failures and incidents.
- Coordinate corrective actions and close-out activities.
- Ensure proper escalation procedures are followed.
- Maintain records of incidents and corrective measures.
- Support investigations into system failures and operational disruptions.
Team Leadership & Performance Management
- Supervise technicians, contractors, and support personnel.
- Allocate daily work assignments and priorities.
- Monitor productivity, attendance, and performance.
- Conduct performance reviews and coaching sessions.
- Ensure personnel maintain required certifications and competencies.
- Support training and development initiatives.
Minimum Requirements
Qualifications
- Diploma or Degree in Electrical Engineering, Electronics, Information Technology, Security Management, or a related field.
- Relevant security industry certifications will be advantageous.
Experience
- Minimum 3–5 years' experience in security systems operations and maintenance.
- Previous supervisory or site management experience.
- Experience in mining, industrial, or large-scale infrastructure environments preferred.
Technical Competencies
- Working knowledge of:
- CCTV systems
- Alarm systems
- Electric fencing systems
- Video Management Systems (Milestone, HikCentral)
- TCP/IP networking fundamentals
- Integrated security platforms
- Understanding of SAIDSA and SANS standards.
- Ability to interpret technical drawings and system layouts.
Key Skills
- Leadership and team management
- Client relationship management
- Planning and coordination
- Technical troubleshooting
- Problem-solving and decision-making
- Compliance and risk management
- Communication and reporting
- Time management and organizational skills
go to method of application »
Purpose of the Role
- The Site Manager is responsible for the daily operational management, maintenance, performance, and compliance of all security systems and infrastructure at the assigned site. The role ensures that security technologies, including CCTV, alarm systems, electric fencing, and integrated security platforms, remain fully operational, compliant with contractual obligations, and aligned with client, HSEC, and company standards.
- The Site Manager serves as the primary on-site representative, managing technicians, coordinating maintenance activities, engaging with client stakeholders, and ensuring the successful execution of all operational requirements.
Key Responsibilities
Site Operations Management
- Manage all day-to-day security system operations on site.
- Ensure contractual service levels and operational requirements are consistently achieved.
- Act as the primary liaison between the client and the company on site.
- Coordinate daily activities of technicians and subcontractors.
- Ensure operational continuity of all security systems and infrastructure.
HSEC & Compliance Management
- Ensure full compliance with all HSEC requirements, mine procedures, and site-specific regulations.
- Conduct regular safety inspections and toolbox talks.
- Ensure all personnel adhere to safe work practices and permit requirements.
- Maintain compliance with OEM specifications, SAIDSA standards, SANS requirements, and company procedures.
- Report and investigate incidents, near misses, and non-conformances.
Maintenance & Service Delivery
- Oversee preventative and corrective maintenance activities for:
- CCTV systems
- Alarm systems
- Electric fencing
- Integrated security platforms
- Network infrastructure supporting security systems
- Ensure maintenance schedules are executed according to approved plans.
- Monitor service requests and fault response times.
- Ensure critical system failures are escalated and addressed immediately.
- Verify the quality and completion of all maintenance activities.
Asset & Resource Management
- Manage site assets, including:
- Tools and test equipment
- Vehicles
- Spare parts inventory
- PPE and safety equipment
- Monitor stock levels and initiate replenishment requests.
- Ensure all equipment remains in good working condition.
- Maintain accurate asset registers and inventory records.
Technical System Oversight
- Monitor performance and functionality of:
- CCTV systems
- Alarm monitoring systems
- Electric fencing infrastructure
- Video Management Systems
- Security networks and communication systems
- Ensure proper system configuration and functionality.
- Coordinate troubleshooting and technical support activities.
- Escalate complex technical issues to the Contract Manager and specialist support teams.
Installation & Project Coordination
- Supervise new installations, upgrades, and system enhancements.
- Ensure installation work complies with approved designs and specifications.
- Coordinate access, permits, and resources required for project execution.
- Verify workmanship quality and commissioning requirements.
- Ensure project documentation is completed and maintained.
Quality Assurance & Reporting
- Conduct routine inspections and quality audits.
- Monitor system performance against contractual KPIs.
- Prepare and submit:
- Daily operational reports
- Weekly maintenance reports
- Monthly performance reports
- Incident reports
- Identify opportunities for system improvements and operational efficiencies.
Client & Stakeholder Engagement
- Maintain positive relationships with client representatives.
- Attend operational and planning meetings.
- Address client concerns and service delivery issues promptly.
- Provide regular feedback on site performance and system status.
- Support audits and client inspections.
Incident Management
- Manage the response to security system failures and incidents.
- Coordinate corrective actions and close-out activities.
- Ensure proper escalation procedures are followed.
- Maintain records of incidents and corrective measures.
- Support investigations into system failures and operational disruptions.
Team Leadership & Performance Management
- Supervise technicians, contractors, and support personnel.
- Allocate daily work assignments and priorities.
- Monitor productivity, attendance, and performance.
- Conduct performance reviews and coaching sessions.
- Ensure personnel maintain required certifications and competencies.
- Support training and development initiatives.
Minimum Requirements
Qualifications
- Diploma or Degree in Electrical Engineering, Electronics, Information Technology, Security Management, or a related field.
- Relevant security industry certifications will be advantageous.
Experience
- Minimum 3–5 years' experience in security systems operations and maintenance.
- Previous supervisory or site management experience.
- Experience in mining, industrial, or large-scale infrastructure environments preferred.
Technical Competencies
- Working knowledge of:
- CCTV systems
- Alarm systems
- Electric fencing systems
- Video Management Systems (Milestone, HikCentral)
- TCP/IP networking fundamentals
- Integrated security platforms
- Understanding of SAIDSA and SANS standards.
- Ability to interpret technical drawings and system layouts.
Key Skills
- Leadership and team management
- Client relationship management
- Planning and coordination
- Technical troubleshooting
- Problem-solving and decision-making
- Compliance and risk management
- Communication and reporting
- Time management and organizational skills
go to method of application »
Purpose of the Role
- The Site Manager is responsible for the daily operational management, maintenance, performance, and compliance of all security systems and infrastructure at the assigned site. The role ensures that security technologies, including CCTV, alarm systems, electric fencing, and integrated security platforms, remain fully operational, compliant with contractual obligations, and aligned with client, HSEC, and company standards.
- The Site Manager serves as the primary on-site representative, managing technicians, coordinating maintenance activities, engaging with client stakeholders, and ensuring the successful execution of all operational requirements.
Key Responsibilities
Site Operations Management
- Manage all day-to-day security system operations on site.
- Ensure contractual service levels and operational requirements are consistently achieved.
- Act as the primary liaison between the client and the company on site.
- Coordinate daily activities of technicians and subcontractors.
- Ensure operational continuity of all security systems and infrastructure.
HSEC & Compliance Management
- Ensure full compliance with all HSEC requirements, mine procedures, and site-specific regulations.
- Conduct regular safety inspections and toolbox talks.
- Ensure all personnel adhere to safe work practices and permit requirements.
- Maintain compliance with OEM specifications, SAIDSA standards, SANS requirements, and company procedures.
- Report and investigate incidents, near misses, and non-conformances.
Maintenance & Service Delivery
- Oversee preventative and corrective maintenance activities for:
- CCTV systems
- Alarm systems
- Electric fencing
- Integrated security platforms
- Network infrastructure supporting security systems
- Ensure maintenance schedules are executed according to approved plans.
- Monitor service requests and fault response times.
- Ensure critical system failures are escalated and addressed immediately.
- Verify the quality and completion of all maintenance activities.
Asset & Resource Management
- Manage site assets, including:
- Tools and test equipment
- Vehicles
- Spare parts inventory
- PPE and safety equipment
- Monitor stock levels and initiate replenishment requests.
- Ensure all equipment remains in good working condition.
- Maintain accurate asset registers and inventory records.
Technical System Oversight
- Monitor performance and functionality of:
- CCTV systems
- Alarm monitoring systems
- Electric fencing infrastructure
- Video Management Systems
- Security networks and communication systems
- Ensure proper system configuration and functionality.
- Coordinate troubleshooting and technical support activities.
- Escalate complex technical issues to the Contract Manager and specialist support teams.
Installation & Project Coordination
- Supervise new installations, upgrades, and system enhancements.
- Ensure installation work complies with approved designs and specifications.
- Coordinate access, permits, and resources required for project execution.
- Verify workmanship quality and commissioning requirements.
- Ensure project documentation is completed and maintained.
Quality Assurance & Reporting
- Conduct routine inspections and quality audits.
- Monitor system performance against contractual KPIs.
- Prepare and submit:
- Daily operational reports
- Weekly maintenance reports
- Monthly performance reports
- Incident reports
- Identify opportunities for system improvements and operational efficiencies.
Client & Stakeholder Engagement
- Maintain positive relationships with client representatives.
- Attend operational and planning meetings.
- Address client concerns and service delivery issues promptly.
- Provide regular feedback on site performance and system status.
- Support audits and client inspections.
Incident Management
- Manage the response to security system failures and incidents.
- Coordinate corrective actions and close-out activities.
- Ensure proper escalation procedures are followed.
- Maintain records of incidents and corrective measures.
- Support investigations into system failures and operational disruptions.
Team Leadership & Performance Management
- Supervise technicians, contractors, and support personnel.
- Allocate daily work assignments and priorities.
- Monitor productivity, attendance, and performance.
- Conduct performance reviews and coaching sessions.
- Ensure personnel maintain required certifications and competencies.
- Support training and development initiatives.
Minimum Requirements
Qualifications
- Diploma or Degree in Electrical Engineering, Electronics, Information Technology, Security Management, or a related field.
- Relevant security industry certifications will be advantageous.
Experience
- Minimum 3–5 years' experience in security systems operations and maintenance.
- Previous supervisory or site management experience.
- Experience in mining, industrial, or large-scale infrastructure environments preferred.
Technical Competencies
- Working knowledge of:
- CCTV systems
- Alarm systems
- Electric fencing systems
- Video Management Systems (Milestone, HikCentral)
- TCP/IP networking fundamentals
- Integrated security platforms
- Understanding of SAIDSA and SANS standards.
- Ability to interpret technical drawings and system layouts.
Key Skills
- Leadership and team management
- Client relationship management
- Planning and coordination
- Technical troubleshooting
- Problem-solving and decision-making
- Compliance and risk management
- Communication and reporting
- Time management and organizational skills
go to method of application »
Job Description
- We are looking for an experienced and detail orientated Technician to look after high-security installations across our infrastructure projects.
- This role requires full deployment and configuration of Alarm Systems, CCTV surveillance, Access Control and Network connectivity at respective sites.
Key Responsibilities
- Install, configure, and commission and maintain electronic security systems, including:
- CCTV (analogue and IP)
- Access control systems
- Alarm and intrusion detection systems
- Intercoms and perimeter protection solutions
- Networking – Strong knowledge of Fibre Infrastructure
- Electric Fence Systems
- Perform routine maintenance and preventative service on installed systems.
- Diagnose and resolve technical issues efficiently and professionally.
- Conduct site assessments and provide technical recommendations.
- Ensure all work complies with industry standards, safety regulations, and company procedures.
- Provide exceptional customer service and maintain strong client relationships.
- Complete job cards, service reports, and administrative tasks accurately and on time.
Minimum Requirements
- Matric / Grade 12
- 5-10 years proven experience in the Electronic Security Systems Industry
- Strong understanding of networking fundamentals
- Valid code 8 Drivers License
- PSIRA registration Grades C
Required Skills and Experience
- Alarm System installation and programming with end-to-end knowledge of installations and maintenance.
- CCTV System installation and configuration of analog and IP-based surveillance systems, including remote viewing set-up.
- Strong understanding and knowledge of router installation, static IP configuration, and port forwarding for remote system access.
- Interpretation of wiring diagrams, floor plans and security systematics.
- Knowledge with UPS systems and structured cabling would be advantageous.
- Diagnosis and troubleshooting skills
- Strong adherence to confidentiality and security protocols.
- Ability to work independently or as part of a team under project timelines.
- Excellent communication and customer service skills.
go to method of application »
Job Description
- We are looking for an experienced and detail orientated Technician to look after high-security installations across our infrastructure projects.
- This role requires full deployment and configuration of Alarm Systems, CCTV surveillance, Access Control and Network connectivity at respective sites.
Key Responsibilities
- Install, configure, and commission and maintain electronic security systems, including:
- CCTV (analogue and IP)
- Access control systems
- Alarm and intrusion detection systems
- Intercoms and perimeter protection solutions
- Networking – Strong knowledge of Fibre Infrastructure
- Electric Fence Systems
- Perform routine maintenance and preventative service on installed systems.
- Diagnose and resolve technical issues efficiently and professionally.
- Conduct site assessments and provide technical recommendations.
- Ensure all work complies with industry standards, safety regulations, and company procedures.
- Provide exceptional customer service and maintain strong client relationships.
- Complete job cards, service reports, and administrative tasks accurately and on time.
Minimum Requirements
- Matric / Grade 12
- 5-10 years proven experience in the Electronic Security Systems Industry
- Strong understanding of networking fundamentals
- Valid code 8 Drivers License
- PSIRA registration Grades C
Required Skills and Experience
- Alarm System installation and programming with end-to-end knowledge of installations and maintenance.
- CCTV System installation and configuration of analog and IP-based surveillance systems, including remote viewing set-up.
- Strong understanding and knowledge of router installation, static IP configuration, and port forwarding for remote system access.
- Interpretation of wiring diagrams, floor plans and security systematics.
- Knowledge with UPS systems and structured cabling would be advantageous.
- Diagnosis and troubleshooting skills
- Strong adherence to confidentiality and security protocols.
- Ability to work independently or as part of a team under project timelines.
- Excellent communication and customer service skills.
go to method of application »
Overall Purpose of the Job
- The overall purpose of this position would be related to the technical maintenance for our client as well as fulfilling a role as Site supervisor for technical installations. The incumbent is accountable for ensuring maintenance check lists handed in and attached to the incident management system to ensure that contractual obligations are met and customer satisfaction achieved. Communication and assurance of fault rectification during maintenance visits. The candidate will operate within the commercial organisation matrix structure and must leverage and collaborate with the various role players to ensure set objectives are achieved. The incumbent will be responsible for liaising with 3 rd party contractors where required to rectify cabling infrastructure, wireless networks, backup power requirements, mechanical infrastructure and any integrated related product sets.
Duties & Responsibilities
- Accountability for the maintenance schedules required to ensure security systems in full working order.
- Assisting other leaders in each of the teams delivering either Project installation services or Support as and when required.
- Ensure that Project SHEQ requirements in terms of standard legislative requirements are adhered to at all times.
- Assist sales representatives with technical design and solutions when required.
- General staff and administration functions in the Gauteng Branch relating to stock, subcontractors, invoicing and overhead costs management.
- Ensure that Contractual obligations understood and executed to mitigate and protect company against any legislative penalties contractually bound to.
- Ensure accurate costing for maintenance contract services to ensure accurate monthly, quarterly and annual costs calculations by utilising the incident management solution.
- Ensure all staff are sufficiently trained and competent in order to carry out work in accordance with company standards, health and safety legislation in accordance with a staff grading system.
- Work close together with regional stores personnel to ensure sufficient stock levels available to assist in the fast and efficient service and maintenance requirement according to contractual timelines.
- Manage quality installation standards during projects to service handovers with required technical documentation for after-installation service capabilities.
- Scheduling and planning of resources for productivity with technical coordinators.
- Senior technical support lead for the site
Minimum Qualifications and Experience
- Matric and Code 08 driver’s license.
- Management certification (MDP or similar).
- PC literacy courses (MS Office) or certifications.
- PSIRA registered.
- Electronic Security Equipment in CCTV, Offsite monitoring, Access Control, Building Management Solutions, Perimeter detection and Retail Security Solutions (Sensormatic EAS, RFID Solutions, Occupancy).
- CCTV (analogue and IP)
- Access control systems
- Alarm and intrusion detection systems
- Intercoms and perimeter protection solutions
- Networking – Strong knowledge of Fibre Infrastructre
- Electric Fence Systems
- PSIRA registration Grades C
Skills and Attributes
- Customer focussed
- Values driven
- 5 – 10 years’ experience in the management environment – Electronic Security Solutions across industry verticals
- Financial Acumen
- Hands-on, technical and operational ability
- Strong written and verbal communication skills
- Ability to communicate at all levels
- Be able to work under extreme pressure with flexible hours
- Accountability
- Balances Immediate and Long-Term Priorities
- Managing Diversity
- Very good planning skills
- Time management
- Attention to Detail (quality)
- Structured and reliable individual that ensures items are closed-out, think out of the box to ensure repetitive incidents addressed and managed for long term cost saving.
go to method of application »
Overall Purpose of the Job
- The overall purpose of this position would be related to the technical maintenance for our client as well as fulfilling a role as Site supervisor for technical installations. The incumbent is accountable for ensuring maintenance check lists handed in and attached to the incident management system to ensure that contractual obligations are met and customer satisfaction achieved. Communication and assurance of fault rectification during maintenance visits. The candidate will operate within the commercial organisation matrix structure and must leverage and collaborate with the various role players to ensure set objectives are achieved. The incumbent will be responsible for liaising with 3 rd party contractors where required to rectify cabling infrastructure, wireless networks, backup power requirements, mechanical infrastructure and any integrated related product sets.
Duties & Responsibilities
- Accountability for the maintenance schedules required to ensure security systems in full working order.
- Assisting other leaders in each of the teams delivering either Project installation services or Support as and when required.
- Ensure that Project SHEQ requirements in terms of standard legislative requirements are adhered to at all times.
- Assist sales representatives with technical design and solutions when required.
- General staff and administration functions in the Gauteng Branch relating to stock, subcontractors, invoicing and overhead costs management.
- Ensure that Contractual obligations understood and executed to mitigate and protect company against any legislative penalties contractually bound to.
- Ensure accurate costing for maintenance contract services to ensure accurate monthly, quarterly and annual costs calculations by utilising the incident management solution.
- Ensure all staff are sufficiently trained and competent in order to carry out work in accordance with company standards, health and safety legislation in accordance with a staff grading system.
- Work close together with regional stores personnel to ensure sufficient stock levels available to assist in the fast and efficient service and maintenance requirement according to contractual timelines.
- Manage quality installation standards during projects to service handovers with required technical documentation for after-installation service capabilities.
- Scheduling and planning of resources for productivity with technical coordinators.
- Senior technical support lead for the site
Minimum Qualifications and Experience
- Matric and Code 08 driver’s license.
- Management certification (MDP or similar).
- PC literacy courses (MS Office) or certifications.
- PSIRA registered.
- Electronic Security Equipment in CCTV, Offsite monitoring, Access Control, Building Management Solutions, Perimeter detection and Retail Security Solutions (Sensormatic EAS, RFID Solutions, Occupancy).
- CCTV (analogue and IP)
- Access control systems
- Alarm and intrusion detection systems
- Intercoms and perimeter protection solutions
- Networking – Strong knowledge of Fibre Infrastructre
- Electric Fence Systems
- PSIRA registration Grades C
Skills and Attributes
- Customer focussed
- Values driven
- 5 – 10 years’ experience in the management environment – Electronic Security Solutions across industry verticals
- Financial Acumen
- Hands-on, technical and operational ability
- Strong written and verbal communication skills
- Ability to communicate at all levels
- Be able to work under extreme pressure with flexible hours
- Accountability
- Balances Immediate and Long-Term Priorities
- Managing Diversity
- Very good planning skills
- Time management
- Attention to Detail (quality)
- Structured and reliable individual that ensures items are closed-out, think out of the box to ensure repetitive incidents addressed and managed for long term cost saving.
go to method of application »
Overall Purpose of the Job
- The overall purpose of this position would be related to the technical maintenance for our client as well as fulfilling a role as Site supervisor for technical installations. The incumbent is accountable for ensuring maintenance check lists handed in and attached to the incident management system to ensure that contractual obligations are met and customer satisfaction achieved. Communication and assurance of fault rectification during maintenance visits. The candidate will operate within the commercial organisation matrix structure and must leverage and collaborate with the various role players to ensure set objectives are achieved. The incumbent will be responsible for liaising with 3 rd party contractors where required to rectify cabling infrastructure, wireless networks, backup power requirements, mechanical infrastructure and any integrated related product sets.
Duties & Responsibilities
- Accountability for the maintenance schedules required to ensure security systems in full working order.
- Assisting other leaders in each of the teams delivering either Project installation services or Support as and when required.
- Ensure that Project SHEQ requirements in terms of standard legislative requirements are adhered to at all times.
- Assist sales representatives with technical design and solutions when required.
- General staff and administration functions in the Gauteng Branch relating to stock, subcontractors, invoicing and overhead costs management.
- Ensure that Contractual obligations understood and executed to mitigate and protect company against any legislative penalties contractually bound to.
- Ensure accurate costing for maintenance contract services to ensure accurate monthly, quarterly and annual costs calculations by utilising the incident management solution.
- Ensure all staff are sufficiently trained and competent in order to carry out work in accordance with company standards, health and safety legislation in accordance with a staff grading system.
- Work close together with regional stores personnel to ensure sufficient stock levels available to assist in the fast and efficient service and maintenance requirement according to contractual timelines.
- Manage quality installation standards during projects to service handovers with required technical documentation for after-installation service capabilities.
- Scheduling and planning of resources for productivity with technical coordinators.
- Senior technical support lead for the site
Minimum Qualifications and Experience
- Matric and Code 08 driver’s license.
- Management certification (MDP or similar).
- PC literacy courses (MS Office) or certifications.
- PSIRA registered.
- Electronic Security Equipment in CCTV, Offsite monitoring, Access Control, Building Management Solutions, Perimeter detection and Retail Security Solutions (Sensormatic EAS, RFID Solutions, Occupancy).
- CCTV (analogue and IP)
- Access control systems
- Alarm and intrusion detection systems
- Intercoms and perimeter protection solutions
- Networking – Strong knowledge of Fibre Infrastructre
- Electric Fence Systems
- PSIRA registration Grades C
Skills and Attributes
- Customer focussed
- Values driven
- 5 – 10 years’ experience in the management environment – Electronic Security Solutions across industry verticals
- Financial Acumen
- Hands-on, technical and operational ability
- Strong written and verbal communication skills
- Ability to communicate at all levels
- Be able to work under extreme pressure with flexible hours
- Accountability
- Balances Immediate and Long-Term Priorities
- Managing Diversity
- Very good planning skills
- Time management
- Attention to Detail (quality)
- Structured and reliable individual that ensures items are closed-out, think out of the box to ensure repetitive incidents addressed and managed for long term cost saving.
go to method of application »
Overall Purpose of the Job
- The overall purpose of this position would be related to the technical maintenance for our client as well as fulfilling a role as Site supervisor for technical installations. The incumbent is accountable for ensuring maintenance check lists handed in and attached to the incident management system to ensure that contractual obligations are met and customer satisfaction achieved. Communication and assurance of fault rectification during maintenance visits. The candidate will operate within the commercial organisation matrix structure and must leverage and collaborate with the various role players to ensure set objectives are achieved. The incumbent will be responsible for liaising with 3 rd party contractors where required to rectify cabling infrastructure, wireless networks, backup power requirements, mechanical infrastructure and any integrated related product sets.
Duties & Responsibilities
- Accountability for the maintenance schedules required to ensure security systems in full working order.
- Assisting other leaders in each of the teams delivering either Project installation services or Support as and when required.
- Ensure that Project SHEQ requirements in terms of standard legislative requirements are adhered to at all times.
- Assist sales representatives with technical design and solutions when required.
- General staff and administration functions in the Gauteng Branch relating to stock, subcontractors, invoicing and overhead costs management.
- Ensure that Contractual obligations understood and executed to mitigate and protect company against any legislative penalties contractually bound to.
- Ensure accurate costing for maintenance contract services to ensure accurate monthly, quarterly and annual costs calculations by utilising the incident management solution.
- Ensure all staff are sufficiently trained and competent in order to carry out work in accordance with company standards, health and safety legislation in accordance with a staff grading system.
- Work close together with regional stores personnel to ensure sufficient stock levels available to assist in the fast and efficient service and maintenance requirement according to contractual timelines.
- Manage quality installation standards during projects to service handovers with required technical documentation for after-installation service capabilities.
- Scheduling and planning of resources for productivity with technical coordinators.
- Senior technical support lead for the site
Minimum Qualifications and Experience
- Matric and Code 08 driver’s license.
- Management certification (MDP or similar).
- PC literacy courses (MS Office) or certifications.
- PSIRA registered.
- Electronic Security Equipment in CCTV, Offsite monitoring, Access Control, Building Management Solutions, Perimeter detection and Retail Security Solutions (Sensormatic EAS, RFID Solutions, Occupancy).
- CCTV (analogue and IP)
- Access control systems
- Alarm and intrusion detection systems
- Intercoms and perimeter protection solutions
- Networking – Strong knowledge of Fibre Infrastructre
- Electric Fence Systems
- PSIRA registration Grades C
Skills and Attributes
- Customer focussed
- Values driven
- 5 – 10 years’ experience in the management environment – Electronic Security Solutions across industry verticals
- Financial Acumen
- Hands-on, technical and operational ability
- Strong written and verbal communication skills
- Ability to communicate at all levels
- Be able to work under extreme pressure with flexible hours
- Accountability
- Balances Immediate and Long-Term Priorities
- Managing Diversity
- Very good planning skills
- Time management
- Attention to Detail (quality)
- Structured and reliable individual that ensures items are closed-out, think out of the box to ensure repetitive incidents addressed and managed for long term cost saving.
Method of Application
Use the link(s) below to apply on company website.
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