Jobs at Hyundai Automotive South Africa

Job Description    
The parts Manager will be responsible for the following:

• To ensure the highest degree of customer satisfaction.
• To maintain an agreed profit margin and return on investment
• To actively seek to maintain / achieve an acceptable market share
• To maintain a satisfactory parts service to other dealership departments
• To sell the maximum amount of parts to trade and retail customers

Specific Role Responsibilities    
Responsibilities:

• Interview, select and hire required staff according to Company policy
• Staff- to establish and maintain adequately trained staff needed to achieve agreed objectives
• Responsible for performance management and maintenance of discipline of staff
• Training - to maintain training standards and to ensure that customer relations training is particularly effective
• To keep all staff updated on changes to existing models and on newly introduced models, exchange units and accessories
• Administration - to ensure all transactions are correctly recorded and information passed on to other departments
• To ensure that stock levels are promptly and accurately updated To monitor customer credit facilities
• To ensure payment for goods supplied is collected timeously
• To ensure that a concise record of cash deposits held is kept
• Deposits to be taken on specially ordered parts of 100% of retail price and on fast-moving parts of 50%
• To ensure that remittances for payments received are sent through to the Admin department timeously
• Communication - to maintain direct liaison with manufacturers, suppliers and major customers
• Monitor and authorise all credit notes daily and take action as required
• Perpetual parts stock takes must be performed daily by yourself and correct records kept and any variance to be updated on the system immediately
• To make a contribution to the dealership's annual marketing plan
• Finance - to operate within purchasing budget
• To report any suppliers' major price changes to Dealer Principal and Finance Accountant
• To ensure that the department operates within overall department budget
• To ensure the highest level of customer satisfaction at all times
• To achieve and maintain sales according to targeted requirements
• To ensure and maintain a satisfactory parts service to all other departments within the dealership
• To maximize all sales to the retail and trade customers and ensure that a high market share is attained
• To maintain agreed profit margins and adhere to company policy with regards to discounting structure
• To maintain the invoicing policy of the company
• To ensure that company standards are met with regard to stock ordering procedures
• To ensure that your departments banking is done daily
• To ensure that daily banking sheets are balanced and reported correctly
• To ensure the cleanliness and tidiness of the parts department at all times
• To ensure the security of the parts department at all times
• Ensure new vehicle department informed of changes in spec / new accessories
• Ensure that dead stock returns are carried out in accordance with Company policy A minimum of 2 x annual wall-to-wall stock takes are required

Qualifications and Experience    

• 2-3 years experience in same or similar role
• Minimum 3 years experience in the motor industry
• Matric/Equivalent
• Tertiary Qualification (pref)

Skills and Personal Attributes    

• Over years experience in Parts Sales
• 2-3 years experience in Management

Deadline:24th July,2025

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Job Description    

• Hyundai Automotive South Africa Pty Ltd is seeking a proactive and detail-oriented Fleet Administrator to join our Head Office team. The successful candidate will be responsible for executing all administrative and clerical activities within the Fleet department. This role ensures accurate data management, compliance with internal processes, and a high level of support to internal clients.

Specific Role Responsibilities    
Process

• Contribute to and assist in the accurate and timely effective administration of the organisations fleet management in line with relevant processes and procedure.
• Daily data capturing of vehicles off-road (VOR) and obtaining feedback from the dealer network.
• Capturing daily parts on backorder
• Checking Auto-Line for all parts on backorder
• Compiling a daily list of parts assistance and internal arrangements
• General administrative tasks within the Fleet After Sales Department
• Deliver on agreed performance targets according to set procedures and service level agreements.
• Execute work in line with governance and compliance processes.
• Identify and apply known solutions to operational challenges and escalate unresolved issues.
• Monitor and evaluate operational processes for quality and effectiveness and notify stakeholders accordingly.
• Record and report on work activities to provide timely and accurate information for decision making in area of accountability.

Finance

• Recording all Fleet goodwill assistance (for tracking cost-related support)
• Contribute to efficient operational cost management by suggesting ideas to enhance the cost effectiveness process.
• Execute work activities effectively and efficiently in order to maximize efficiencies and reduce unnecessary delays in achieving goals of the office.

Client

• Deliver services and/or products that create a culture which aims to meet or exceed customers' expectations in the business.
• Providing weekly feedback to clients on all vehicles off-road, including ETAs for backordered parts and estimated repair completion dates.
• Emailing all daily VIN numbers to Fleet customers every Thursday morning, with conclusive feedback on repair progress and ETAs for all backordered parts
• Deliver work activities effectively to satisfy customers.
• Maintain key stakeholder relationships that enable achievement of operational objectives.

People

• Attend learning initiatives to improve work quality and enhance own skills.
• Own and live up to company values.

Qualifications and Experience    

• Minimum of 3 years’ experience in a similar environment

Skills and Personal Attributes    

• Knowledge of After Sales Fleet & Rental business
• Good written and verbal communication skills
• Must have advanced Excel skills
• Knowledge and understanding of Dealer Management Systems
• Must be able to work with MicroCat, Parts Locator, and Auto-Line systems
• Punctual in all aspects of the Fleet After Sales business
• Proficient in Microsoft Excel and Word
• Understanding of warranty policies and procedures
• Able to work effectively with all Head Office internal departments
• Ability to work under pressure and complete tasks within given timeframes
• Strong interpersonal skills to manage client and dealer communications diplomatically
• Responsible for compiling weekly and monthly reports
• Accurate recording of all Fleet & Rental goodwill assistance

Deadline:25th July,2025