Jobs at Peermont Global

Job Purpose

• To do all repairs and maintenance, areas as required by the department supervisors and management. To make sure all equipment are maintained to set standards as agreed on.

Qualifications

• Formal Qualifications

Minimum:

• Grade 12

Minimum Requirements

• Prior Experience

Minimum:

• Have basic knowledge on the field working in as a general handy man

Main Responsibilites

• Feedback to supervisor/ management
• Involvement in maintenance
• Compliance with local codes and practices
• General knowledge of emergency procedures
• Compliance with occupational safety standards
• General knowledge of complex facilities
• Number of shrinkage/breakages Knowledge of handling and storage procedures
• Feedback from colleagues/ supervisor

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Job Purpose

• To ensure that all guests’ requests are attended to and to handle all guest queries, VIP amenities and complaints, whilst maintaining Hotel policies and procedures, rules and regulations.

Qualifications

• Formal Qualifications

Minimum:

• Grade 12
• A recognized PRISA Diploma/Communication Diploma

Minimum Requirements

Prior Experience

Minimum

• At least 2 years’ experience in guest relations or similar
• Experience in Hotel and Food& Beverage will be an added advantage

Special Training

Minimum

• Computer literate in MS Office essential.
• A foreign language will be an added advantage

Main Responsibilites

• Establish and maintain good relations between Emperors and its target markets by promoting Gaming as entertainment to new and existing customers in order to increase revenue and enhance guest experience
• Maintain a high standard of customer satisfaction & create a professional relationship with guests.
•  Assist the Winners Circle department with guest functions.
• Promote the Winners Circle (Customer Loyalty Programme) and its benefits to guests.
• Assist with groups and complex promotions when required.