Jobs at Pump & Abrasion Technologies

Role Purpose

• This role is responsible for running the day-to-day operations of the business. Working directly with the General Manager, the Operations Lead ensures that the business runs smoothly across retail, warehouse, systems, and teams. This person is accountable for execution, follow-through, and operational discipline across the company. This is a hands-on role, focused on making sure things happen, problems get solved quickly, and the business operates with consistency and structure.

Key Responsibilities

Day-to-Day Operations Management
Oversee the daily running of the business across:

• Retail stores
• Warehouse & logistics
• Order fulfilment
• Ensure all core operations are functioning smoothly and efficiently
• Step in quickly to resolve operational issues and bottlenecks
• Maintain high standards across all operational touchpoints

Execution & Follow-Through

• Ensure that priorities set by leadership are executed properly
• Follow up across teams to ensure tasks are completed on time and to standard
• Drive accountability across departments
• Take ownership of outcomes, not just tasks

Operations Coordination
Act as a central point of coordination between:

• Warehouse
• Retail
• Product
• Ensure clear communication and alignment across teams
• Keep everyone focused on what matters most operationally

Systems & Process Management
Build and maintain clear, practical operating processes
Improve workflows across:

• Inventory management
• Store replenishment
• Order fulfilment
• Ensure systems (Acumatica, Shopify, etc.) are being used properly and consistently
• Identify inefficiencies and implement simple, effective solutions

Reporting & Operational Visibility
Track and report on key operational metrics:

• Sales performance
• Stock levels and movement
• Fulfilment performance
• Run structured weekly operations meetings
• Highlight issues early and propose solutions

General Manager Support

• Act as an extension of the General Manager in day-to-day operations
• Take operational load off leadership
• Ensure priorities are being executed across the business
• Step into any area of the business where support is needed

Candidate Profile

The ideal candidate:

• Is highly organised and naturally structured
• Is extremely strong on execution and follow-through
• Takes ownership and gets things done without needing direction
• Is practical and solution-oriented
• Tech-savvy
• Communicates clearly and confidently across teams
• Thrives in a fast-paced, hands-on environment

Experience & Skills

• 7+ years’ experience in operations or business management
• Strong operational and organisational experience
• Experience working across multiple departments
• Strong Excel and reporting skills
• Comfortable working with systems and technology
• Experience in retail, eCommerce, or supply chain is highly advantageous

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Role Overview

• We are looking for a detail-oriented and analytical Junior Inventory Coordinator  to support the planning, coordination, and execution of inventory across our retail stores and warehouse.
• This role is focused on ensuring that the right stock is in the right place at the right time. You will work closely with the operations and warehouse teams to manage stock levels, support replenishment, and maintain high levels of inventory accuracy.
• This is an excellent opportunity for someone looking to grow into a senior inventory or supply chain role.

Key Responsibilities

Inventory Planning & Replenishment

• Assist in managing stock levels across all retail stores
• Support the planning and execution of replenishment cycles
• Monitor stock movement and identify gaps in availability
• Help ensure high-demand products are always in stock

Stock Allocation & Transfers

• Coordinate stock transfers between warehouse and stores
• Assist in reallocating stock between stores based on performance
• Track and follow up on stock movement to ensure timely delivery

Inventory Tracking & Reporting

• Monitor stock levels, sell-through rates, and product performance
• Prepare regular inventory reports and insights
• Identify slow-moving and fast-moving products
• Support decision-making with data-driven insights

Warehouse Coordination

• Work closely with the warehouse team to ensure accurate stock handling
• Support receiving, checking, and system capturing of stock
• Assist in resolving stock discrepancies and variances

System & Process Management

• Maintain accurate inventory records within internal systems
• Support stock takes and cycle counts
• Ensure inventory processes are followed consistently
• Identify opportunities to improve inventory processes

Requirements

• 1–3 years’ experience in inventory, supply chain, retail, or a similar role
• Strong attention to detail and organisational skills
• Good analytical ability and comfort working with data
• Proficiency in Excel or Google Sheets
• Ability to work in a fast-paced environment
• Strong communication and coordination skills

Advantageous

• Experience working in retail or apparel environments
• Exposure to inventory or ERP systems
• Understanding of stock planning or replenishment principles