Jobs at Vox Telecom

Job Description

Join Our Team | Credit Risk & Compliance

• Are you analytical, detail-oriented and confident in making sound credit decisions? Do you thrive in a fast-paced environment where accuracy, customer service and risk management go hand in hand?
• We are looking for a Credit Vetting Agent to join our team and play a key role in ensuring that customer applications are assessed accurately, efficiently and in line with our Credit Risk and Compliance requirements.

Key Roles & Responsibilities

• Implement and apply existing Credit Vetting policies and procedures across Consumer and Enterprise environments, ensuring credit risk is effectively and efficiently managed.
• Manage and ensure RICA compliance throughout the customer onboarding process.
• Assess and analyse bank statements and financial information to determine customer affordability and financial capacity.
• Review customer information, identify potential risks and make sound, informed credit decisions.
• Analyse information from various sources and use sound judgement to approve, decline or escalate applications where required.
• Meet and consistently achieve performance and productivity targets while maintaining a high level of accuracy and quality.
• Identify and resolve potential issues or discrepancies during the credit vetting process.
• Provide professional and efficient service to internal and external customers.

Skills, Competencies & Attributes

We are looking for someone who demonstrates:

• Exceptional attention to detail and accuracy.
• Strong analytical and decision-making skills
• Strong problem-solving abilities with a proactive approach to resolving issues.
• Excellent verbal and written communication skills.
• The ability to work effectively under pressure and meet deadlines.
• Strong reporting and administrative skills.
• A customer-focused approach with a commitment to delivering excellent service.
• A target-driven and results-oriented mindset.

Qualifications & Experience

Minimum Requirements:

• Matric / Grade 12.

Advantageous:

• 3 years' experience in Credit Risk Assessment or Credit Vetting.
• Knowledge and understanding of Telco products and services.
• Knowledge of the RICA Act and its application within customer onboarding.
• Knowledge of the National Credit Act (NCA).
• Experience assessing affordability and analysing financial documentation.

Why Join Us?

• This is an opportunity to be part of a team where your analysis, judgement and attention to detail directly contribute to responsible customer onboarding and effective risk management.
• If you are driven, analytical and ready to make an impact in a dynamic Credit Risk environment, we would like to hear from you!

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The Role – For the Relentless Hunter

• This isn’t your average sales role. It’s designed for individuals who live for the thrill of the chase, thrive under pressure and know how to turn prospects into long-term partners. If you’re a deal-closer with a passion for connecting with clients and delivering value, this is your arena.

Key Responsibilities

• Hunt New Business: Proactively prospect, cold call, and secure new clients through Direct Field Salesacross residential and business sectors.
• Close Like a Pro: Deliver compelling pitches and seal the deal with confidence and precision.
• Exceed Targets: Smash sales goals and contribute to revenue growth.
• Stay Sharp: Keep a pulse on market trends and adapt your approach to tap into emerging opportunities.
• Own Your Game: Work independently and make strategic decisions in a fast-paced, high-performance environment.

What You Need to Succeed

• Proven experience in Connectivity, Fibre to the Home/Business, PBX, Voice, and Firewall solutions is essential.
• Strong ICT knowledge and prior experience in an ISP environment is a major advantage.
• Minimum of 3 years’ face-to-face sales experience.
• Must own a reliable vehicle and have a valid driver’s license.
• Excellent communication skills and a polished, professional presence.

Why Join Vox?

• Unlimited Earning Potential: Competitive base plus uncapped commission—earn what you’re worth.
• Career Growth: Accelerate your professional development with real advancement opportunities based on performance.
• Vibrant Culture: Join a driven, energetic team where high performance is recognized and celebrated.