Jobs Available at Hungry Lion

DUTIES/ RESPONSIBILITIES

• Evaluate maintenance requests, set priorities and process work assignments.
• Field support calls, chats, emails, and other methods of communication from stores with inquiries. 
• Consult with stores to determine the steps and procedures taken to identify and resolve the problem.
• Guide the store through the diagnostic and troubleshooting processes.
• Communicate directly with service providers, vendors, and maintenance contractors to schedule repairs, servicing, preventive maintenance, and other projects.
• Maintain all records and logs daily including ticket/vendor follow-ups.
• Evaluation of quotes from service providers to determine suitability, accuracy and fairness.
• Assist with invoice loading, tracking and approval. 

REQUIREMENTS

• Matric with similar experience.
• Excel/Google Sheets proficiency essential.
• Experience capturing invoices and data capturing and tracking.
• Sage X3 is advantageous.

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DUTIES/ RESPONSIBILITIES

Reception:

• Receive guests in a friendly and welcoming manner and inform recipients of their arrival.
• Offer, make and serve refreshments to guests.
• Manage packing deliveries for Head Office and its employees.
• Administer meeting room allocations and changes at Head Office.

Payroll Admin:

• Load employees on the Kronos Time & Attendance System.
• Process branch transfers, promotions and terminations timeously.
• Load new employees on HIK for facial recognition devices.
• Update and review pay rules and pay codes in Kronos.
• Export Kronos reports for payroll and internal stakeholders relating to timecards.
• Manage the daily exception reports with all stores in RSA, Namibia, Swaziland and Angola.
• Manage the weekly scheduler reports with store management and operations.
• Namibia SSI registration process.
• IOD administration process.

REQUIREMENTS

Essential:

• Matric.
• At least 2 years’ experience in an administration role.
• Experience working in a high-pressure, fast-paced environment.
• Must have a good working knowledge of Microsoft, especially Excel.

Desirable:

• Previous Receptionist experience.
• Kronos Time & Attendance experience.
• Working experience of G-Suite.
• QSR or retail branch network experience.