Jobs Available at MTN

JOB DESCRIPTION

• Assist in developing goals, strategies, and plans needed to achieve the portfolios vision and build the capabilities to enable optimal delivery with input from relevant stakeholders.
• Support the strategic analysis of MTN system strategies to ensure that the strategic technological direction aligns and supports MTN Group objectives.
• Assist to implement the strategy to adopt key new technologies to enable best in class real time contextual marketing.
• Assist with developing the CVM Technology roadmap in accordance with MTN’s broader strategic Ambitions.
• Ensure the enablement of a self-service and automation philosophy.
• Assist in aligning planning against the strategic intent of the company with agreed business outcomes within the portfolio, adhering to MTN’s IT Architecture Enterprise principles, key approved decisions and enterprise-wide programs.
• Assist in developing and implementation of a vendor sourcing strategy to manage technical delivery of requirements into the production environments as well as support and maintenance for the production environments.

Customer

• Understand Business needs and develop/fine-tune systems accordingly.
• Educate business on CVM capabilities that is available for commercialisation. 
• Give input to the relevant business units into the key drivers for budget and forecast purposes.
• Ensure that CVM Technology engages with business stakeholders on a regular basis on underutilized capabilities of systems, reports and future CVM ecosystem.

Governance

• Follow all MTN’s Enterprise governance procedures.
• Ensure that changes to the current environment are properly documented and tested before promoting into production.  Post production changes should be documented and managed.
• Support the prioritisation process to drive prioritisation of requirements and initiatives in functional areas to ensure timeous delivery.
• Support Revenue Assurance functions to understand and resolve any revenue issues or leakage.
• Create visibility of changes to core systems, data and products by informing the organisation of changes.
• Support assessment of Portfolio maturity on an annual basis.
• Influence and implement MTN’s security policies.
• Support the creation of critical Policies, Processes or Procedure such that Business risk is managed in accordance to MTN’s policy standards.

Tactical Planning and Operations 

• Provide system consultation for all CVM applications related projects aligned to MTN’s enterprise architecture principles.
• Design and deliver IS solutions that meet business and IT functional and non-functional requirements. 
• Ensure the existence of test environments to assist with requirements definitions.
• Ensure delivery of (authorised) projects according to the PMO prioritisation.
• Ensure that one performs the necessary analysis, design, modelling and documentation tasks necessary to pass MTN IS governance forums.
• Ensure that vendors (whether they do development or system configuration) adhere to the change management policies and MTN’s governance polices, following industry standards, proper documentation to ensure MTN maintains its IP. 
• Ensure that adherence to MTN’s architectural standards, system performance metrics and measures.
• Engage with other MTN cross organisational teams to extract potential benefits and efficiencies achieved at a technical implementation and/or process layer.
• Assist in the evaluation of new technologies and products to determine feasibility.
• Continuously review, improve and integrate processes, in order to optimize outputs and overcome fragmentation.
• Participate in the design and implementation of an enterprise architecture based on business requirements and information technology strategies and trends.

Internal Processes

• Ensure up to date Policies, Processes or Procedures are in place to manage IT risk and manage the relevant ISO certifications through compliance.
• Provide overall direction of architecture for integrations between applications and platforms.
• Ensure Delivery of CVM Transformation Project and Business as Usual Projects through continual identification of:
• Architectural artifacts aligned to MTN Enterprise SOA Architecture, SOA Governance and/ or API management.
• Oversee Aspects of a system that have not been performing optimally that require changes to architecture.
• Any PoC required to demonstrate some item of functionality to Business.
• Document CVM BAU architecture artefacts that are aligned to MTN architectural standards.
• Document CVM Strategic project architectural artefacts. 
• Conduct internal and external architecture reviews with the broader IT and Architecture functions. 

Financial

• Assist in tracking the budget for CVM Technology
• Provide input to Capital Expenditure (CAPEX) Plans for CVM Technology 
• Provide input to compile and manage CAPEX budget and assist OPEX related budgets relating to functional activities.
• Assist in the forecasting, planning and development of the portfolio’s budget and business plans for IS.
• Give input into budgets that will enable delivery of area of expertise to the relevant business unit.
• Support CAPEX submissions to ensure that funds are secured.
• Support the creation of the business case for initiatives and projects in functional areas.
• Assist in tracking infrastructure budgets related to the support of business area platforms, processes and initiatives. 
• Assist in ensuring contract information is updated centrally and drive with the IS Commercial team.
• Adhere to a non-inflationary or escalating contract pricing model.

Core planning functions

• Develop and implement solutions to provide detailed design of systems, focusing on applications and services architecture.
• Identify and document impacted systems based on business requirements as documented in the Requirement Design Specification (RDS)
• Assist CVM project teams to define, plan, architect and implement requirements with vendors and Operational areas.
• Ensure that Living System Logical Architecture Documentation is updated with each project, showing functional architecture, use cases, functional logic and that quality is determined by whether an alternative vendor could use it to reproduce a system functioning with at least 95% level of accuracy.
• Ensure that Living System Snapshot, Roadmap and Project Architectural History Documentation is updated quarterly.
• Document High Level Design specifying:
• An understanding of the impacted systems 
• Architecture design in accordance with MTN governance policy
• Understand the business and product objectives of the project.
• Provide an understanding of the environmental and business constraints in achieving a solution to the requirements.
• Review of functional Requirements Specification for each impact system of the project
• Encourage and provide an environment for Innovation and Proof of Concept work where system functionality can be demonstrated to business. This should be done using the multi-skilling of team members where one often needs to write scripts and/or small ad-hoc applications in order to perform such a demonstration quickly and therefore at the lowest cost.
• Ensure that the team always have System Reporting and E2E testing strategy in place and the team should adhere to it.
• In all matters and decisions seek consensus with, and contributions from, as wide a group of stakeholders as possible. 

QUALIFICATIONS

Education:

• University Degree in Information Systems or Engineering (BSc IT, Bcom IT) or Computer Science Degree
• TOGAF or similar accreditation 

Experience:

• At least 5 years’ experience in the IT/Telecoms industry and specifically the application of Information Technology within the telco space should be applicable experience as a Solution Architect at an internationally recognised operator. 
• Experience in designing solutions for inbound, outbound and real time contextual campaigns in the Telco environment.
• Minimum of 5 Years of experience on Campaign Management Systems, Loyalty Management, Integration, Architecture and Data related projects.
• Minimum of 5 years’ experience in CVM (Customer Value Management) Technology enablement

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JOB DESCRIPTION

• Provide leadership and oversight to ensure the success of the projects assigned to a team of program and project manager, business analysts, scrum masters, agile coaches, RTE’s and process engineers
• Ensure supporting Business unit strategy and business plans are translated into actionable goals, objectives, deliverable and roadmaps for delivery
• Ensure business analysts, through the senior business analysts are delivering quality requirements that contribute towards the overall solution outcome
• Lead an enabling environment for projects to run through smoothly
• Forecast staff needs and skills to ensure proper recruitment, training and development of delivery team staff to meet current and future needs of the project portfolio
• Manage Project & Programme financials and ensure visibility, and tracking of the programme & project financials
• Provide work direction, resource management and staffing prioritization for Program and Project Managers related to specific project, value stream & PI planning goals, project management competencies and appropriate process adherence
• Provides mentoring, coaching, training and skills assessments related to project management competency and to other project managers throughout MTN
• Partner with the executive and BU GM’s to develop roadmap linked to BU budgets and strategy
• Develop and leverage relationships with all levels of staff and management throughout EPMO & the business
• Delivery done to agreed standard & quality while adhering to PMO governance, standards for future ready and agile ways of work

RESPONSIBILITIES
Portfolio Strategy Development :

• Translate the strategic intent into clear deliverables for the supporting portfolio, in line with Business plan
• Development of the portfolio strategy & integrated plan for the BU’s Portfolio delivery to achieve business budget commitments
• Ensure all cross functional impacts and interdependencies are included into account in the Portfolio plan ( IS, Business, GTM, Channels, S&D) etc

Portfolio Planning

• Develop the roadmap to deliver on the strategy across Customer Experience, Marketing, Sales, Product Management, Technical, Regulatory, Finance, Procurement and other cross functional parties
• Facilitate with the Customer (supporting Business unit) and PMO Delivery teams, the development of an integrated programme and portfolio plan for the Portfolio Management area for business to accomplish goals within constraints such as time, cost and agreed quality standards
• Establish a clear communication plan for the various project streams
• Collaborate with MTN management team and outsourced partner to refine strategies for achieving overall objective
• Formulate effective control measures to minimise business risks

Portfolio Delivery & Risk Management:

• Ensure an effective implementation of end to end Roadmap, by means of providing direction, support, technical and commercial frameworks, models, roadmaps, partners and products to EPMO team.
• Ensure all EPMO governance requirements, Ways of work,  legal and regulatory and compliance requirements are met across all projects and programmes in the portfolio, delivered to the agreed quality within agreed deadlines and within allocated costs
• Drive the implementation, tracking, monitoring of Projects, ensuring efficient cross functional implementation of approved projects & programmes according to the agreed delivery methodology or Agile way of work
• Oversee the management and deployment of the Resource Pool, ensuring that (within the constraints of the agreed budget) resources are matched to priorities, in terms of skillsets and numbers & quality is maintained, and performance issues are addressed
• Proactively review Project, Programme and Portfolio identified risk and ensure effective mitigation plans are put in place and monitored
• Interface with Technology and or external resources for the prioritization, development, delivery and systems testing of products and resolve priority conflicts with all relevant Stakeholders
• Collaborate with Technology and Joint delivery teams to ensure resources are allocated on Priority projects/programmes

Managing the Portfolio -  Profitability & Growth:

• Ensure continuous improvement of processes to enhance and speed up project delivery and improve MTN profitability
• Foster cross functional collaborative working relationships to the benefit of the Portfolio
• Manage resource demand to ensure a balance between cost effectiveness and product/project delivery, within the agreed priorities of the BU
• Continually review and evaluate project delivery for the various projects. Make recommendation for and execute changes in operations to ensure maximum effective service provision, keeping all stakeholders properly informed
• Monitor and keep abreast of technological, legal and operational changes that affect the activities and work processes of the various project streams. Make recommendation for and develop and carry out improvements to the program to meet changing mission parameters and requirements
• Continually review and evaluate resource allocation in areas where limited resources exist. Make recommendation for and execute changes in allocation to ensure priority projects are executed as needed, keeping all stakeholders properly informed
• Implement Portfolio evaluation measures and evaluate the effectiveness of each portfolio

Operational Excellence: Portfolio Reporting & Governance :

• Ensure delivery is in line with the approved methodology and guidelines as per the EPMO Way of work, as well as compliance to the Portfolio & Project Management tool requirements
• Ensure all legal, regulatory and compliance requirements are met across all projects and programmes in the portfolio
• Ensure that PMO processes and deliverables reflect accepted good practice, whilst recognising the constraints imposed by MTN’s current level of PPM maturity
• Provide reports in response to stakeholders’ needs
• Ensure Portfolio , programme & Project Risks as reported, managed and mitigation plans are in place and executed
• Continuous measurement and analysis of the current delivery process and implementing changes and enhancements when and when required
• Provide input to further improve the Project Delivery Framework
• Ensure PMO governance compliance as well as with all relevant MTN policies and procedures

Operational excellence: Financial Management

• Manage Project & Programme financials and ensure visibility of the programme & project financials
• Facilitate post implementation review in line with MTN SA financial requirements and guidelines
• Ensure departmental budgets (Capex and Opex) are optimised and aligned with business requirements
• Manage expenditure in line with agreed budget
• Ensure contract governance is in place and administered at all levelLeadership

People & Culture:   

• Recruit and develop talent and ensure that our people are supported to achieve their potential. Support the team through regular feedback and coaching.
• Define the divisional KPAs and KPIs that will be cascaded down to each area
• Performance management and identification of training needs
• Accountable for a customer centric culture and shift to legendary service provision
• Build talent by identifying and developing new leaders for the respective environment
• Champion Agile in the PMO

QUALIFICATIONS

• A 3-year Degree in a relevant discipline from a recognised institution
• A post-graduate management qualification will be advantageous
• SAFe Agile Certification is an advantage

REQUIRED SKILLS

• Ability to handle uncertainty
• Agile practices
• Networking skills
• Robust analytical skills
• Strategic thinking
   

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Job Description

• Tactical Implementation
• Assist with driving best practice, excellent employee experience and iterative improvement and innovation (inclusive of data management and
• integrity) across the Business Units (BU)
• Collaborate with various stakeholders in HR to identify opportunities for improvement and efficiency of service. This includes:
• Collaborating with Employee Experience team to both understand areas for improvement, consultation and further explorations as well as to
• advise on insights gained
• Collaborating with Business Partnering Consultants, People Solutions and, People Services for feedback on data quality and improvement
• opportunities for HR Administration and data accuracy
• HR Administration Operational Delivery
• Own and execute on HR queries end-to-end, Using the support of others to help resolve queries where necessary
• Supports with HR-related queries and requests from the business unit by performing administrative tasks for the business partnering function.
• Take the lead and support on employee administration across the employee lifecycle. This may include (but is not limited to):
• Supports Talent Acquisition team with interview and assessment scheduling as well as security checks.
• Administers onboarding processes and new hire orientation – coordinates BU team members who are required during onboarding.
• Schedule meetings, hearings and scheduling for employee relations, and support with setting up ER letters.
• Support Employee relations with administrative tasks and hearing capturing.
• Administer probation processes and ensure that necessary meetings are schedules and sign-offs received.
• Escalate queries to People Solutions/People Services in these instances where they cannot support or resolve the queries themselves.
• Uploads employees’ personal data such as scanned IDs
• Schedules exit interviews and administers offboarding processes.
• Validating employee data and cost centre data aligned to employee lifecycle
• Raise awareness within the business unit to position the HR Administrator as first point of contact for HR-related queries.
• Enable employees to use self-service where it can support in query resolution
• Inform ESC administrators of employee file-related queries and ensure that data is correctly captured and updated
• Connect with HR Consultants in the case of escalated queries
• Liaise with vendors on employee queries (e.g. double premiums)
• Support the enhancement of the employee experience by identifying gaps and suggesting improvements across the HR value chain within the BU.
• Data Management
• Conduct data capturing and management activities such as filing, ensuring that the right archive procedure is followed, as per the guidelines from
• the Employee Service Centre
• Reconciling of data and clean-up compared to actual headcount on a monthly basis.
• Responsible for maintaining the data compliance, which includes updating and maintaining organisational charts.
• Conduct data capturing according to set data integrity standards (e.g. Data capturing of employee disciplinary records on Oracle)
• Governance, Policies and Procedures
• Ensure effective implementation of (and compliance towards) company policies, processes, and procedures
• Assist with providing solutions to escalations that impact on critical path of service delivery
• Proactively flag and escalate issues and manage impacts on resources, cost and productivity
• Check, analyse and understand regulatory and technological environments and shifts which impact the business, continuously.

People & Culture Management

• Enable and model healthy employee relations and collaborative teamwork. Coach and guide colleagues where neccessary
• Contribute to building a culture of continuous evaluation and improvement. Drive a culture of high performance, accountability and consequence
• management
• Act as an ambassador for the HR team by living the Brand values and vital behaviours and changing and influencing employees’ behaviour
• Make the environment the best place to work. Foster professionalism, loyalty and commitment to the organization. Build the Company’s brand to be
• the employer of first choice
• QUALIFICATIONS

Education

• Minimum Requirement - Matric
• Diploma in Human Resources / Industrial Psychology or related

Experience

• Minimum 2 years’ experience including:

HR Administration.

• Oracle experience
• MS Word and MS Excel
• Experience in working with others.
• Experience in a small to medium
• organization.
• Knowledge in Recruitment, Termination, HR administration, IR, Remuneration, legislation relevant to employees

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JOB DESCRIPTION

• Oversee technical assessments, design, development, testing, troubleshooting activities, and change management to support intricate software and hardware systems consisting of multiple technical components.
• Collaborate with Enterprise Architecture to ensure the implementation of the most suitable solutions.
• Understand existing and anticipated ERP functionality, including cloud-based offerings that meet business demand.
• Support innovative initiative processes and identify opportunities to reuse existing solutions.
• Provide high level analysis and design reviews to other teams to avoid duplication efforts in solving the same application problems within different products within MTN.
• Provide to Business and Technology stakeholders consultation on all application-related projects to guide decisions on the most suitable delivery methodology.
• Understand all stakeholder goals and expectations and address any misalignment and monitor and control the program to meet and where possible exceed the agreed expectations.
• Define, develop, and manage the application solutions roadmap in collaboration with Enterprise Architecture.
• Obtain buy-in from senior management and other project key stakeholders for all critical project’s plans, commitments, and changes.
• Ensure that vendor and 3rd party developers are developing applications that comply with business specifications and implemented according to approved quality standards.
• Provide project leadership and support through work planning with onshore and remote teams. (Allocate tasks, set goals, and monitor team performance).
• Monitor the progress of project activities and frequently report on overall project progress to senior management.
• Draw attention to risks and issues that lie on the critical path and could potentially impact the achievement of key milestones. Work with the project team to mitigate and resolve risks and issues.
• Working effectively with different teams across the organization to ensure mutual interdependencies are fulfilled and coordinate the necessary readiness activities for the cutover to production.
• Provide project management support for automation projects from inception to completion, ensuring that they are delivered on time, within scope and budget.
• Develop and maintain detailed documentation for automation systems, including user manuals, system configurations, and maintenance procedures.
• Instigate and continually encourage a collaborative and innovative team environment.
• Conduct knowledge Sharing through forum presentations and internal training.
• Participate in sprint meetings and be willing to adopt agile.
• Mentor junior staff to ensure get opportunities to apply the developer skills that they have learnt.

Customer

• Partner with various business units and ensure in-depth understanding of processes, existing workflows to understand their system capability needs.
• Identifying the most relevant and appropriate application development solution to meet the customer's business needs.
• Educate the business on technical ERP capabilities, champion, and drive possible automation initiatives or adoption of existing capability. 
• Arrange regular sessions with customers to inform, educate and facilitate feedback.
• Adopt a proactive approach to prevent problems from arising in the future.
• Build and maintain solid relationships with business unit stakeholders.
• Conduct training sessions and workshops to promote ERP software best practices and tools.

Quality Management

• Implement quality assurance processes to ensure the reliability and performance of ERP solutions.
• Monitor and evaluate the effectiveness of ERP solutions and implement improvements as needed.
• Work consistently according to standard operating procedures
• Understand and communicate the consequences of not maintaining quality of custom solutions. 
• Identify areas where the quality of solutions may be improved.
• Analyse situations and take necessary action to ensure quality is maintained.
• Seek feedback from clients/ stakeholders and continuously seek ways of improving on quality.

Tactical Planning and Operations:

• Devise, share, and execute annual ERP plans and roadmap.
• Engage with other operations to extract potential benefits and efficiencies achieved at a technical implementation and/or process layer.
• Ensure that vendor and 3rd party developers are developing applications that comply with business specifications and implemented according to approved quality standards.
• Provide consultation for all applications related projects so that decisions can be made as to the most appropriate delivery methodology.
• Provide a quick reaction task force to attend to major automation incidents with a view to improving on systems design and stability.
• Continuously review, improve, and integrate processes, to optimize outputs and overcome fragmentation.
• Ensuring that Operations is involved in a project every step of the way, such that they can prepare for ATP work and any roll-out activities.
• Provide Operations the opportunity to provide ideas on system evolution from the perspective of maintaining platforms on a day-to-day basis.
• Perform ATPs with Operations and vendors.
• Help test system functioning through the application of custom scripts.

Strategic Input:

• Stay updated on the latest trends and advancements in Oracle ERP technology and roadmap.
• Continuously assess risk and implement mechanisms and processes to overcome these risks.
• Drive the development of goals, tactical strategies, and plans needed to achieve the portfolio’s vision and build the capabilities to enable optimal delivery with input from relevant stakeholders.
• Provide input to the technology roadmap defined by Group Technology and help Corporate Systems within IS to define standards.

Financial:

• Provide input to compile and manage CAPEX and OPEX budgets relating to functional activities.
• Provide input into the management of the budget for automation projects, including forecasting costs, tracking expenses, and ensuring projects are completed within financial constraints.
• Support the creation of the business case for initiatives and projects in functional areas.
• Work closely with Infrastructure Architecture to ensure that licensing is optimally consolidated.

QUALIFICATIONS

Education (Essential):

• 3+ year Degree / Diploma in Computer Science, Engineering, Mathematics, Statistics or related quantitative field (Bsc IT, Bcom IT) / Master’s Degree advantageous
• Certification in 1 or more of the following Oracle E-Business suite applications modules. 
• E-Business Suite Financial Management
• Oracle E-Business Suite 12 Supply Chain Management
• E-Business Suite Human Capital Management:

Experience: 

• Team leader track record of 3 years or more.
• Oracle ERP eBusiness Suite
• Oracle Fusion
• Warehousing and Logistics (IT Systems)
• On-the-job training, complemented by formal training programs in leadership and technology management (desired)

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JOB DESCRIPTION

• Lead and manage a team of automation specialists, providing technical guidance and mentorship.
• Define technical standards and best practices for automation projects.
• Ensure the team follows industry standards and maintains high-quality code and documentation.
• Allocate tasks, set goals, and monitor team performance.
• Oversee the design, development, testing, and deployment of automation solutions. 
• Instigate and continually encourage a collaborative and innovative team environment.
• Work with stakeholders to gather and analyse requirements, translating them into technical specifications.
• Ensure seamless integration of automation solutions with existing systems and processes
• Develop and maintain detailed documentation for automation systems, including user manuals, system configurations, and maintenance procedures.
• Conduct knowledge Sharing through forum presentations and internal training.
• Participate in sprint meetings and be willing to adopt agile.
• Mentor junior staff to ensure get opportunities to apply the developer skills that they have learnt.
• Project management support for automation projects from inception to completion, ensuring that they are delivered on time, within scope and budget.
• Coordinate with cross-functional teams to ensure smooth integration of automation solutions.

Automation Pipeline Management:

• Collaborate with business stakeholders to create an inventory of MTNSA's business processes that have the potential for automation.
• Define a framework to identify good automation candidates through techniques like selection criteria:
• High volume and repetitive tasks
• Rule-based processes
• Standardized and well-documented processes
• Processes prone to human error
• Processes with stable and mature inputs
• Evaluate each candidate process for automation based on impact (potential cost savings, operational efficiency gains) and feasibility (process complexity and readiness for automation).
•  Conducting roadshows to raise awareness of RPA among MTNSA business units and secure their support. 

Benefits Realization Tracking: 

• Define a framework to monitor, track and report on the benefits brought about the automated process at MTNSA.
• Select Key Performance Indicators (KPIs) that will help measure the success of RPA initiatives, such as (Cost reduction, Time savings, Error reduction, Process efficiency, Employee satisfaction)
• Monitor daily trends to ensure the adoption of automation solutions across the business.

Customer:

• Partner with the business and ensure in-depth understanding of processes, existing workflows to analyse existing workflows, identify redundancies, and eliminate them to improve operational efficiency.
• Educate the business on Automation, champion, and drive Automation initiatives
• Arrange regular sessions with customers to inform, educate and facilitate feedback.
• Adopt a proactive approach to prevent problems from arising in the future.
• Build and maintain solid relationships with business unit stakeholders.
• Conduct training sessions and workshops to promote automation best practices and tools.

Quality Management:

• Implement quality assurance processes to ensure the reliability and performance of automation solutions.
• Monitor and evaluate the effectiveness of automation initiatives and implement improvements as needed.
• Work consistently according to standard operating procedures
• Understand and communicate the consequences of not maintaining quality of automation solutions. 
• Identify areas where the quality of automation may be improved.
• Analyse situations and take necessary action to ensure quality is maintained.
• Seek feedback from clients/ stakeholders and continuously seek ways of improving on quality.

Tactical Planning and Operations:

• Ensure that capacity planning for special events or increasing traffic volumes happens with documentation.
• Devise, share, and execute annual automation plans.
• Engage with other operations to extract potential benefits and efficiencies achieved at a technical implementation and/or process layer.
• Ensure that vendor and 3rd party developers are developing applications that comply with business specifications and implemented according to approved quality standards.
• Provide consultation for all applications related projects so that decisions can be made as to the most appropriate delivery methodology.
• Provide a quick reaction task force to attend to major automation incidents with a view to improving on systems design and stability.
• Continuously review, improve, and integrate processes, to optimize outputs and overcome fragmentation.
• Monitor the performance of automation systems, conducting regular audits and adjustments to optimize productivity and reduce downtime

Strategic Input:

• Research and integrate new technologies and methodologies in automation to ensure the organization remains at the cutting edge of industry advancements.
• Oversee the execution of proof of concepts and proof of value initiatives to evaluate new technologies and determine their suitability for MTNSA.
• Stay updated on the latest trends and advancements in automation technologies and methodologies.
• Continuously assess risk and implement mechanisms and processes to overcome these risks.
• Drive the development of goals, tactical strategies, and plans needed to achieve the portfolio’s vision and build the capabilities to enable optimal delivery with input from relevant stakeholders.
• Provide input to the technology roadmap defined by Group Technology and help Corporate Systems within IS to define standards.

Financial:

• Provide input to compile and manage CAPEX and OPEX budgets relating to functional activities.
• Provide input into the management of the budget for automation projects, including forecasting costs, tracking expenses, and ensuring projects are completed within financial constraints.
• Support the creation of the business case for initiatives and projects in functional areas.
• Work closely with Infrastructure Architecture to ensure that licensing is optimally consolidated

QUALIFICATIONS
Education (Essential):

• 3+ year Degree / Diploma in Computer Science, Engineering, Mathematics, Statistics or related quantitative field

Experience: 

• 5+ years’ experience with automation technologies and project management, with significant exposure to designing, implementing, and optimizing automated systems.
• On-the-job training, complemented by formal training programs in leadership and technology management (desired)
• Demonstrates a blend of experience in overseeing technical teams and driving innovation in automation projects.
• Experience in a telecommunications environment highly preferred
• Project management and business optimisation experience would be advantageous