Jobs Opening at Fidelity Services Group

Minimum qualifications and experience:

• Grade 12 or equivalent
• Excellent verbal and written communication
• Minimum of 2 years admin background
• Computer literate – MS Office
• Experience with Listener – advantageous

Main duties & Responsibilities: 

• Incumbent has to collect quotes for allocated area.
• Check that quotes are on Listener.
• Assign quotes to a technician.
• Prioritize calls to optimize travelling time for technicians.
• Schedule jobs efficiently according to capacity and geographic location (Servicing and Installations)
• Contact clients schedule appointment and confirm time (Including telephone technical bookings and control room booking sheet)
• Assist sales in booking technicians
• Voiding of Aged jobs and giving pipeline figures of installations
• Assisting JHB in sending job cards
• BNS and insurance reports
• Scheduling installations for CPT sales
• Ensure that all documents as received from OTC are handed to the Technical Manager for allocation to technicians. (Invoice stats to Technical Manager)
• Follow up on Top 20, Low Bat and Overactive list
• Resolve all queries related to scheduling immediately and escalate complications.
• Assist technicians, loading of radios and putting on test
• EHS Assistance
• Technical assistance to clients
• Follow up on all jobs with forward for scheduling the same day.
• Ensure department runs efficiently by assisting to relieve in the absence of a team member.
• Order, Issue and Control Stock / Stock Warehouse responsibilities – assist with stock take
• Assist in Technical invoicing
• Distribution of service and installation stock to Technicians.

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Overall purpose of the job:

• Receive completed pick slips from relevant warehouse personnel. Data capture correct equipment on database for stock allocation on jobs.
• Receiving of stock, filing of relevant pick slips after processing, posting of stock receipts in ERP system, Updating of GRV register, assist with stock take during month end, Ad hoc duties as and when required.

Minimum Qualifications                     

• Matric / Grade 12
• SAP – Will be an advantage
• Microsoft Office

Experience Required                                      

• Minimum of 3 years of experience within the warehouse industry

Competencies            

• Attention to detail
• Able to work under pressure
• Good people skills
• Able to work in and as part of a team
• Fast Learner
• Good Time management
• Accuracy
• Adhere to Stores Policies and Procedures

Main Duties       

• Ensure all picks slips are executed daily.
• Stock receipts processed daily.
• Ensure paperwork is filed according to the pick slip register.
• Stock reduction.
• Ensure to keep the warehouse admin area clean.
• Ensure all GRV documents are processed.

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Key Responsibilities:  

• Accurately capture and input data into the inventory management system
• Maintain accurate and up-to-date records of all stock transactions 
• Assist in performing regular stock counts
• Assist with receiving and dispatching of stock 
• Maintain a clean and organized work environment in the stores area
• Perform any other duties as assigned by the Stores Manager  

Qualifications and Skills: 

• High school diploma or equivalent 
• Proven experience in data capturing or a similar role 
• Strong attention to detail and accuracy 
• Proficient in Microsoft Office applications 
• Excellent organizational and time management skills 
• Ability to work independently and as part of a team 
• Good communication and interpersonal skills 

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Minimum Requirements

• Degree in Human Resources or Industrial Psychology
• Minimum 5 years experience in a corporate HR team

Job Specification

• Drive a Performance management culture and relevant development plans with management
• Implementation of human resources tactical plans
• Drive the business values and associated interventions
• Drive Talent management and associated interventions with management and HR
• Support the execution of key HR deliverables in order for the achievement of business objectives
• Analyses of HR metrics and drive execution of action plans
• Supports the implementation of local human resources programs in support of business needs.
• Addresses routine day-to-day employee relations and industrial relations issues and attend CCMA on behalf of the company when required
• Acts as a resource for managers, ensuring compliance with company policies and legislation.
• Assists with investigations and the resolution of  employee complaints within required time frames to minimize risk.
• Communicates with regional ,Branch and HR Operations management on the execution of human resources transactions.
• Prepares feedback ,and provide guidance for  managers and supervisors on performance and disciplinary actions etc.
• Coordinates local training programs in conjunction with HR Trainers in support of business needs.
• Participates in high-volume local interviewing and select recruitment activities as required.
• Assists with the execution of restructuring plans and HR related projects.
• Collates regular or ad hoc HR metric reports, including headcount and turnover, in support of business needs. 

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Key Performance Areas

• Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered
• Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services
• Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals
• Auditing and verifying the access registers on a daily basis and generating exception reports
• Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client
• General management and supervision of security staff and ensuring that all their queries are dealt with promptly
• Submitting relevant monthly reports to the Client and Management
• Managing business budget at operational level

Skills required:

• Matric certificate and should be Psira Grade A registered and accredited
• At least 5 years’ experience in security supervising shopping Centre experience
• Must be firearm trained with a clean criminal record
• Previous staff supervising experience is required
• Computer literacy 
• Strong planning, leadership and organizational skills as well as good interpersonal and communication skills are essential
• Incumbents should be prepared to work shifts and do site visits after hours
• Code 8 Drivers license with own reliable transport
• Reside in Northern Suburbs

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Responsibilities:

• Coordinate with purchasing department to maintain optimal stock levels
• Track stock movements and maintain accurate records of inventory
• Conduct regular stock audits to identify discrepancies and address any issues
• Collaborate with logistics department to ensure timely delivery and distribution of stock
• Utilize stock management software to monitor inventory levels and streamline stock management processes
• Generate reports on stock levels, stock movements, and inventory turnover
• Implement inventory control measures to reduce stock loss and improve efficiency
• Communicate stock availability and shortages to relevant departments
• Assist in forecasting stock needs and planning stock replenishment orders

Requirements:

• Proven experience as a Stock Administrator or similar role
• Knowledge of inventory management best practices
• Strong analytical skills and attention to detail
• Excellent organizational and time management skills
• Proficient in Microsoft Excel and other stock management software
• Ability to work independently and collaboratively in a team environment
• Strong communication and interpersonal skills
• Ability to multitask and prioritize workload effectively
• Bachelor’s degree in Business Administration, Supply Chain Management, or related field (preferred)

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QUALIFICATION & EXPERIENCE:

• Matric (Grade 12)
• 2 years minimum fleet control experience advantageous
• Previous experience in a similar fleet environment would be advantageous

JOB REQUIREMENTS & OTHER
ATTRIBUTES:

• Computer Literate (MS Office, advanced Excel, PowerPoint, Internet)
• Valid driver’s license
• Must have basic background on vehicles maintenance – service intervals
• Negotiation skills Sound knowledge of fleet market trends
• Analytical, systematic and detailed would be advantageous attributes
• Upkeep of vehicle image

COMPETENCIES
(TECHNICAL & BEHAVIOURAL)

• Attention to detail
• Communication skills
• Drive for results
• Safety awareness
• Planning and execution
• Deadline oriented
• Stress tolerance
• Carry out weekly inspections of company vehicles
• Carry out daily maintenance from vehicle check sheets
• Perform light maintenance and immediate service tasks to vehicles at inspection
• Report damages and abuse
• Update refuelling list on a daily basis every morning
• Filing of vehicle checks
• Prepare vehicles that need to go in for service or panel beating
• Ferry vehicles to and from suppliers, garages and workshops
• Liaise with suppliers to perform the immediate task at hand
• Develop and maintain sound working relationships with suppliers
• Keep records of maintenance tasks and purchases in writing and on computer
• Be present at all times when vehicle tracking is installed on the vehicles
• Inform the Regional Manager of all accidents within 24 hours
• Complete the re-fuelling spreadsheet daily in order to monitor services due on vehicles
• Ensure that vehicles are serviced within the parametres provided by the OEM'S
• Effective management of tyre resources