Jobs Vacant at ACDC Dynamics SA

Key Performance Areas

• Research, select and purchase quality products and materials both locally and internationally.
• Build relationships with suppliers and negotiate with them for the best pricing.
• Process requisitions and update management on status of orders.
• Update inventory and ensure that stock levels are kept at appropriate levels.
• Arrange transport of goods and track orders to ensure timely delivery.
• Analyze market trends and apply this knowledge to make insightful buying decisions.
• Coordinate with inventory team, management, and warehouse as required.
• Assess quality of stock received and escalate any discrepancies to suppliers and management.

Requirements

• Bachelor's Degree in relevant field.
• Relevant experience preferred.
• Excellent computer skills (Excel, Microsoft Word, PowerPoint).
• Proficient in appropriate software.
• Critical thinking and negotiation skills.
• Strong communication skills, both written and verbal.
• Occasional domestic and/or international travel.
• Experience in Electrical/Electronics preferred.

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RESPONSIBILITIES:

• Addressing customer inquiries including the correct products that the customer is looking for
• Providing shopping advice and recommendations to customers
• Promoting the sale of goods in the store
• Collaborating with other team members to keep the sales floor area clean and organized as per the company policy.
• Excellent attention to detail
• Punctuality
• Ability to work well under pressure
• Good Communication and Interpersonal skills
• Good organizational and Administration skills

Requirements 

• Matric
• Strong team spirit
• Ability to work in a high-pressure environment
• Customer service and good interpersonal skills
• Physical fitness and excellent stamina
• Good communication skills, written and spoken

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Key responsibilities

• Work with product leadership and company leadership to define product objectives aligned with high-level strategy.
• Prioritize the most strategically valuable feature ideas. Meet with sales, marketing, legal, and leadership to evaluate the viability of feature ideas
• Update catalogue ensuring specifications are correct and product features are effectively communicated
• Research products and markets
• Assist in catalogue and promotional material design
• Internal Technical Support advisory on products
• New product development, Assist sales with Up & Cross-selling as well alternate product possibilities.
• Collation and Maintenance of product data

Requirements

• Tertiary Qualification (Degree/National diploma/N6) in Electrical Engineering or related field or Trade qualification
• Minimum 2-5 years of experience in Electrical Engineering or related field
• Sense of urgency and good follow-up skills
• Well-developed communicative and administrative skills
• Must possess analytical skills, investigative problem-solving techniques and the ability to receive and give direction to accomplish job tasks
• Ability to work independently.

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Key Performance Areas

• Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods
• Measure and report the effectiveness of warehousing activities and employees performance
• Organize and maintain inventory and storage area
• Ensure shipments’ and inventory transactions’ accuracy
• Communicate job expectations and coach employees
• Determine staffing levels and assign workload
• Interface with customers to answer questions or solve problems
• Maintain items record, document necessary information and utilize reports to project warehouse status
• Identify areas of improvement and establish innovative or adjust existing work procedures and practices
• Confer and coordinate activities with other departments
• Manage pallets and labelling of stock

Requirements

• Proven work experience as a Warehouse Manager
• Highly effective managerial skills and techniques
• Knowledge of warehouse software packages and MS Office proficiency
• Ability to input, retrieve and analyse data
• Hands-on commitment to getting the job done
• Excellent communication and interpersonal skills
• Proven ability to direct and coordinate operations
• Strong organizational and time management skills
• BS degree in logistics, supply chain management or business administration

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Key Performance Areas

• Collecting Debt (High volumes)
• Reconciliations to customer remittances (high transaction volume accounts)
• Calculation and allocation of settlement discounts
• Query resolving with other ACDC departments such as Sales, Repairs and Returns
• Attending to daily customer queries via email and telephone
• Compiling Bad debt handover packs when needed
• Updating various finance related shared Microsoft schedules
• Meeting weekly and monthly reporting deadlines

Requirements

• This position should be someone that is a self-starter, dedicated to her/his work, with great attention to detail
• Minimum 5 years full credit control experience
• Prepared to work on Saturdays as and when needed
• Strong organisational and time management skills
• Matric + tertiary qualification preferred

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Responsibilities

• Greet and welcome guests as soon as they arrive at the premises.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing (ad hoc).

Requirements and skills

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite.
• Hands-on experience with office equipment (e.g. switchboard and computers).
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Excellent organizational skills.
• Positive customer service attitude.
• Grade 12 or higher; additional certification in Office Management is advantageous.

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Responsibilities:

• Advise on technical information
• Follow up on back orders
• Queries and general administration
• Up & Cross Selling including promotion of specials (to supply evidence and regularity)
• Relationship and co - operation with external and internal sales team and other departments
• Diffuse irate customer situations and provide feasible solutions
• Time Keeping, House Keeping, Personal Grooming and General Discipline (Clock and Log in reports as evidence)
• Building and maintaining customer relationships
• Training to be attended (To attend 4 official training sessions per annum)

Requirements

• Matric
• Inbound sales experience in the Electrical Field
• Excellent communication skills
• Ability to cope with change and remain calm under pressure
• Ability to multitask
• Excellent attention to detail
• Process-driven
• Systems orientated
• Strong personality
• Excellent planning and organization skills
• Excellent time management and perception of urgency
• Excellent problem-solving ability

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RESPONSIBILITIES:

• Greeting customers and taking orders
• Possessing excellent product knowledge to inform and increase sales
• Following up on orders to prevent delay and frustration
• Ensuring a clean and tidy counter
• Ensuring that each customer leaves the store satisfied
• Assist all customers at the counter with their queries
• Treat all customers with respect and courtesy
• Provide quotations & assist with queries
• Ensuring that specials and brochures are up to date that are on the trade counter
• Additional responsibilities deemed necessary by management
• Manage all back orders on all the above entered orders and follow up regularly
• Advise customers of stock availability
• Regularly monitor all quotes given
• Assist as and when required

Requirements

• Matric
• Experience in a consumer / retail environment
• Must come from an Electrical background
• Excellent attention to detail
• Punctuality
• Maintain good time management
• Good communication and Interpersonal skills
• Good organizational and admin skills
• Electrical qualification an advantage
• Strong team spirit
• Excellent verbal and oral communication skills
• Ability to work in a high-pressure environment
• Customer service and good interpersonal skills
• Physical fitness and excellent stamina