Latest Job Opportunities at Bidvest Facilities Management

MAIN OUTPUTS

• Maintain Preventative Maintenance (PM) schedules in accordance to the SLA for all equipment and services
• Create Purchase Requisitions (PR) on correct expense codes and ensure accuracy against the quotation
• Ensure that all orders are processed timeously
• Monitor the execution of work and implement corrective measures on deviations
• Manage all incoming requests and complaints on daily basis, and provide timeous feedback in ensuring customer satisfaction
• Dispatch requests to technical staff and pertinent service providers and follow-up on action items
• Conduct monthly verification of WIP and report on variances
• Provide weekly/monthly reports on SLAs and backlog
• Planning for placement of employees, contractors and efficient utilization of materials and tools
• Ensure that tasks are conducted efficiently and optimum use of tools and equipment
• Building good Internal and External customer relationships
• Undertake other related duties and assignments as assigned from time to time

QUALIFICATIONS AND SKILLS

The Applicant must meet the following requirements:

• N3 - N6 in Engineering or Project Management or Operations Management
• Matric (Senior Certificate)
• Valid SA Drivers License
• 2yrs relevant experience in maintenance planning, project management and knowledge of financial management principles
• Maintenance planning, project management skills
• MS Word, MS Excel & MS Outlook (Intermediate skill level)
• SAP Knowledge
• Knowledge of OHS Act & ISO 9001 Quality Management Systems

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MAIN OUTPUTS

• Perform tasks in accordance to job cards (work orders) issued, as per Client & Company requirements.
• Conduct investigations, evaluation & restorations on identified equipment malfunction.
• Carry out minor repairs & service on all electrical equipment & appliances as per SLA.
• Perform inspection of facility & repairs on all building infrastructure.
• Carry out inspections & report back on all.
• Assist the Artisan with major repairs and services.
• Provide constant feedback to the Line Manager, Technical staff & CCC on restoration status of operations.

QUALIFICATIONS AND SKILLS

The Applicant must meet the following requirements:

• N4 Technical (Electrical/Mechanical)
• Grade 12 (Technical Matric advantageous)
• Valid SA Drivers License
• Practical exposure in basic tasks of electricity building infrastructure, including carpentry, plumbing, Painting.
• Minimum 1 year working experience.
• Basic training on hand tools, electrical and mechanical equipment
• Knowledge of OHS Act & ISO 9001 Quality Management Systems

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MAIN OUTPUTS

• Perform tasks in accordance to job cards (work orders) issued and retrieved from Archibus, as per Client and Company requirements
• Conduct investigations, evaluation and restorations on identified equipment malfunction
• Carry out minor repairs and service on all electricalequipment and appliances as per SLA
• Perform office movement related tasks, including but not limited to, installation of furniture; shop fitting, repair doors, locks, handles, windows; replace ceiling and carpet tiles; general paint work
• Carry out minor repairs and service on all plumbing related equipment as per SLA
• Perform tier 1 inspections and repairs on all air-con related equipment
• Carry out inspections and report back on all fire & access equipment; fire-extinguishers, hose reels, fire-hydrants, fire-detectors & access control equipment
• Assist the Artisan with major repairs and services
• Provide constant feedback to the Facilities Manager/Service Manager/Building Manager /Resource Co-ordinator on restoration status of operations
• Update the calls in the Archibus CAFM system and close calls within SLA
• Oversee and manage daily tasks of cleaners, recyclers and hygiene staff
• Undertake all monthly PPM checklist and update CAFM system

QUALIFICATIONS / REQUIREMENTS / KNOWLEDGE / SKILLS / EXPERIENCE

The Applicant must meet the following requirements:

• N3 Technical (Electrical/Mechanical)
• Matric (Senior Certificate)
• Valid SA Drivers License
• 3yrs relevant experience in Handyman maintenance tasks
• Basic training on hand tools, electrical and mechanical equipment
• Computer literate, MS Office, Outlook, Archibus
• Knowledge of OHS Act & ISO 9001 Quality Management Systems

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MAIN OUTPUTS

• Implement equipment service specifications in accordance with Client and Company requirements
• Install & commission air-conditioning and water reticulation equipment in accordance to specification
• Conduct maintenance on air-conditioning & water reticulation equipment as per schedule, preventative or emergency fault rectification
• Perform inspection of facility, air-conditioning equipment on site, identify areas of risk and report back for rectification
• Ensure that preventative or emergency fault rectification complies with the relevant legislation, SLA and job plans
• Ensure quality of work and timeous completion of all field request
• Provide constant feedback to the Supervisor & Client on restoration of operations

QUALIFICATIONS AND SKILLS

The Applicant must meet the following requirements:

• N3 - N6 in Mechanical Engineering
• Trade-Test in HVAC (Air-conditioning & Refrigeration)
• 5 years’ post trade experience as an artisan 
• Matric (Senior Certificate)
• Valid SA Driver’s License
• 5yrs relevant experience in air-conditioning, refrigeration, ventilation equipment maintenance field & digital control systems, min 5yr experience in Trade
• Maintenance of air-conditioning, refrigeration, ventilation equipment & water reticulation systems
• MS Word, MS Excel & MS Outlook (Intermediate skill level)
• Knowledge of OHS Act

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MAIN OUTPUTS

• Report for on-site maintenance work & obtain off-site check out on job cards, as per Client & Company requirements
• Deliver planned & reactive maintenance service covering full hard FM spectrum on Plumbing installations & minor building works
• Undertake daily reactive maintenance tasks as given by the Supervisor, attend to leakages & blocked drains & performing general plumbing duties
• Implement equipment service specifications in accordance with Client & Company requirements
• Conduct maintenance on plumbing equipment as per schedule, preventative or emergency fault rectification
• Perform inspection of facility, plumbing equipment on site, identify areas of risk & report back for rectification
• Ensure that preventative or emergency fault rectification complies with the relevant legislation, SLA & job plans
• Ensure quality of work & timeous completion of all field requests
• Provide constant feedback to the Supervisor & Client on restoration of operations
• Ensure that preventative or emergency fault rectification complies with the relevant legislation, SLA & job plans
• Identify potential problems or hazards on Client equipment for investigation, evaluation & resolution
• Ensure quality of work & timeous completion of all field request
• Provide constant feedback to the Supervisor & Client on restoration of operations

QUALIFICATIONS AND SKILLS

The Applicant must meet the following requirements:

• Minimum N3 - N6 in Plumbing
• Plumbing Trade Test
• Grade 12 (Technical Matric advantageous)
• Valid SA Driver’s License
• 3 years in trade with experience in plumbing equipment maintenance and digital control systems
• Training on hand tools, electrical and mechanical equipment
• MS Word, MS Excel & MS Outlook (Intermediate skill level)
• Knowledge of OHS Act & ISO 9001 Quality Management Systems

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MAIN OUTPUTS

• Report for on-site maintenance work and obtain off-site check out on job cards, as per Client and Company requirements
• Deliver planned and reactive maintenance service covering full hard FM spectrum on electrical installations and minor building works
• Liaise with the business control centre on maintenance work to be carried and alarm conditions to be activated during the maintenance work, clear and test alarms for functionality post maintenance
• Carry out task requirements on job cards, as per Client and Company requirements
• Conduct maintenance of electrical equipment in accordance with maintenance schedules
• Ensure that preventative or emergency fault rectification complies with the relevant legislation, SLA and job plans
• Identify potential problems or hazards on Client equipment for investigation, evaluation and resolution
• Ensure quality of work and timeous completion of all field request
• Provide constant feedback to the Supervisor & Client on restoration of operations

QUALIFICATIONS AND SKILLS

The Applicant must meet the following requirements:

• N3 - N6 in Electrical Engineering
• Electrical Trade Test
• Matric (Senior Certificate)
• Valid SA Drivers License
• Wireman’s License (3-Phase)
• 3yrs relevant experience in the electrical engineering (maintenance) field
• Practical knowledge on working on air breakers and PLCs
• MS Word, MS Excel & MS Outlook (Intermediate skill level)
• SAP Knowledge
• Knowledge of OHS Act

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MAIN OUTPUTS

• Must be clear and audible on telephone and hand held radio mediums. Well spoken.
• Must have a high level of e-mail etiquette and understand the professionalism of a draft or response of an e-mail.
• Issuing and managing of logged jobs from helpdesk to the supplier, technicians and maintenance personnel.
• Interact with the customer both on receiving the request and informing the requestor of the jobs status.
• Follow up on calls logged - Depending on the SLA they are logged in. These calls are split into warning calls and breached calls of which the aim is to follow up on the warning before it moves into a breached stage.
• Update the Cherwell system with updated feedback and updating priorities where absolutely necessary with a valid reason captured on the system (Journal)
• Maintain open communication channels with Maintenance Managers, Helpdesk Supervisor, Suppliers, client & Maintenance team overall.
• Follow outlined processes regarding quality assurance and overall telephone etiquette.
• Filing of all site operational documents (Work orders/ Job cards)
• Understand and respond to questions from all emails and callers.
• Must become familiar with respective software and log calls according to the instruction provided via telephone, radio and e-mail. Must log calls clearly and correctly.
• Must be willing to work shifts.
• Must be willing to be on standby in case of emergencies, working extra shifts at the discretion of the manager or if the operation requires it.
• Ability to work without direct supervision.
• Take ownership and responsibility of an issue from start through to a successful resolution.
• To ensure that relevant and respective reports are sent out in a timeous fashion and within deadlines.

QUALIFICATIONS AND SKILLS

The Applicant must meet the following requirements:

• Matric (Senior Certificate)
• Certificate in Administration / Helpdesk and Customer Service
• Call center certificate (Advantageous)
• Valid SA drivers
• 1-3 years relevant experience conducting administrative duties and helpdesk
• Customer Service training and administration
• MS Word, MS Excel & MS Outlook

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MAIN OUTPUTS

• Drive timeous execution of planned and scheduled maintenance according to client schedules and in line with client SLA’s
• Identify and manage suitable suppliers to execute planned maintenance
• Identify and manage planned maintenance task to be delivered by in-house staff
• Identify maintenance risks on Client’s property and equipment towards evaluation and resolution
• Implementation of an effective HSE, Quality & Risk Management system in conjunction in accordance to Client needs
• Ensure optimum utilization of available resources in various planned maintenance works
• Ensure timely delivery and appropriateness of parts and spares for effective maintenance execution
• Continuously monitor and evaluate maintenance work performed by technical staff and suppliers to ensure quality, cost optimization and timely execution as per SLA, work instructions and Client’s instruction
• Identify gaps and deficiencies in services, advise and effect solutions as part of Continuous Improvement on FM services rendered
• Manage back to back SLA agreements with suppliers and contractors
• Monitor service providers’ (contractors) performance and effect corrective action on any deviations to the SLA
• Assist in the management of technical projects and provide technical support, where applicable
• Demonstrate and in still effective adherence to processes on infrastructure maintenance
• Explore and recommend innovative methods, based on best practices, in order to bring about cost-effective solutions
• Manage operations within allocated budget

QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:

• National Diploma/Degree: Electrical or Mechanical Engineering
• Matric (Senior Certificate)
• Valid SA Drivers License
• 3yrs technical experience in Facilities Management and Property Management
• Facilities Management, Property Management & Financial Management
• MS Word, MS Excel, MS PowerPoint, MS Project & MS Outlook (Intermediate skill level)
• SAP knowledge
• Knowledge of OHS Act, ISO 9001 Quality Management, Risk Management Systems, Property Law & Contractual Law

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MAIN OUTPUTS

• Drive timeous execution of effective maintenance strategies i.e. planned, preventative, corrective and emergency maintenance
• Identify maintenance risks on Client’s property and equipment towards evaluation and resolution
• Implementation of an effective HSE, Quality & Risk Management system in accordance to Client needs
• Ensure optimum utilization of available resources in various maintenance works
• Ensure timely delivery and appropriateness of parts and spares for effective maintenance execution
• Continuously monitor and evaluate maintenance work performed by technical staff to ensure quality, cost optimization and timely execution as per SLA, work instructions and Client’s instruction
• Identify gaps and deficiencies in services, advise and effect solutions as part of Continuous Improvement on FM services rendered
• Manage back to back SLA agreements with suppliers and contractors
• Monitor service providers’ (contractors) performance and effect corrective action on any deviations to the SLA
• Assist in the management of technical projects and provide technical support, where applicable
• Demonstrate and instill effective adherence to processes on infrastructure maintenance
• Explore and recommend innovative methods, based on best practices, in order to bring about cost-effective solutions
• Manage operations within allocated budget
• Manage technical staff performance and facilitate improvement through regularly monitoring performance and providing required coaching, support and feedback
• Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure
• Ensure adequate staff placement i.e. prepare suitable shift-roster and manage/approve applicable leave for subordinate employees
• Responsible for training, coaching, mentoring & development of technical staff

QUALIFICATIONS / REQUIREMENTS / KNOWLEDGE / SKILLS / EXPERIENCE

The Applicant must meet the following requirements:

• National Diploma / Degree or B Tech in Engineering: Civil /Electrical / Mechanical or related formal qualification
• Matric (Senior Certificate)
• Valid SA Driver’s License
• 5yrs relevant engineering experience in maintenance engineering, CRM & Property Management
• Engineering maintenance, CRM & Property Management
• MS Word, MS Excel, MS PowerPoint, MS Project & MS Outlook (Intermediate skill level)
• SAP knowledge
• OHS Act, ISO 9001 Quality Management & Risk Management Systems