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  • Posted: Dec 16, 2024
    Deadline: Not specified
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  • Peermont Hotels, Casinos and Resorts is an award-winning hospitality and entertainment company which operates 12 properties located across South Africa and Botswana. Renowned for its excellence in design, development, management, ownership and operation of multi-faceted hospitality and gaming facilities, guests partake in fine dining, relaxing hotel stays, e...
    Read more about this company

     

    Cleaner

    Job Purpose

    • Is responsible for the cleaning of all public areas to include entrances, doorways, sidewalks, public restrooms, all staff areas, offices, kitchens, bars and exits.

    Qualifications

    • Grade 12

    Minimum Requirements

    • Cleaning experience will be an added advantage

    Main Resposibilites

    • Smiles and is friendly when interacting with guests, co-workers and property employees.
    • Ensure that the area is clean at all times
    • Follows all required safety and standard operating procedures.
    • Adheres to all company and regulatory policies.  Report any wrongdoing to Head of Department/Manager
    • Work in a smoking environment
    • Must be able to clean to the specified standard

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    Waitron

    Job Purpose

    • Provide an efficient and courteous waiting service to guests ensuring the highest standards of efficiency, security and customer satisfaction are maintained.

    Qualifications

    • Matric

    Minimum Requirements

    • Previous experience will be an advantage.
    • Basic computer literacy.
    • Must have the ability to work with figures.
    • Good Customer Relations.

    Main Resposibilites

    • Serve food and beverage in accordance with the establishments service
    • Ensure the service area is cleaned and appropriately stocked at all times.

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    Count Clerk

    Job Purpose

    • Direct all clearance and count activities as well as to administrate and balance hard, soft and tables count effectively and efficiently

    Qualifications

    • Formal Qualifications

    Minimum:

    • Matric

    Minimum Requirements

    • Prior Experience

    Minimum:

    • Count Attendant (1 year)

    Main Resposibilites

    • Clearance Administration of the department
    • Count Administration of the department
    • Additional Duties / Responsibilities

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    Bar Person

    Job Purpose

    • To ensure guest satisfaction by providing efficient beverage service in accordance with the required standards of the Company.

    Qualifications

    • Matric certificate  

    Minimum Requirements

    • 2 years’ work experience in a similar environment  
    • Micros knowledge an advantage  
    • Stock taking and stock ordering 

    Main Resposibilites

    • Manage and maintain set standards of the department 
    • Supervises his/her bar within the constraints of the Company’s policy and government legislation
    • It is the responsibility of the bartenders to ensure that the bars and trolley bars are clean, stocked and always packed during operational times.    
    • Maintains stringent stock and cash control procedures as laid down in the company handbook and as per departmental procedures.  
    • Ensure that guest satisfaction is maintained at the bar. 
    • Co-operates with the fellow bar staff to ensure correct taking of orders and service of beverage according to company standards.  
    • The Bar Person will be responsible for the operation of his/her bar.  
    • Satisfies guest to prevent guest complaints. 
    • Ensure excellent service delivery 
    • Manage and adhere to Health and Safety 
    • Manage communication with department 
    • Handle handed financial responsibilities 

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    Promotions & Events Manager

    Job Purpose

    • To effectively plan, manage and execute the Resort promotions and events (including Hotel, Casino and Convention areas) in accordance with the Peermont Group standard. To target relevant markets, deliver superior revenue results within budget, and create an exciting and engaging environment for resort guests.

    Qualifications

    • Grade12
    • Relevant Degree or Diploma

    Minimum Requirements

    • A proven track record in a similar role
    • At least 5 years’ experience in a Marketing management role, preferably in the gaming, hospitality, or entertainment industry
    • Excellent communication and interpersonal skills
    • Be proficient in MS Office 365, including above average computer and presentation skills
    • Ability to interact with people at all levels
    • Innovation and creativity, with attention to detail is a key attribute of this position.
    • Good organisational and administrative skills
    • Be a team player with a can-do attitude
    • Be emotionally mature in working under pressure
    • Be analytical thinker
    • Be prepared to do shift work
    • Operationally required to work in a smoking environment.
    • Will be required to obtain a Gaming Board License from the relevant provincial gaming board

    Main Resposibilites

    • Develop and implement casino and hospitality promotions, competitions, and activations for the relevant Peermont Resort. Excellence in promotional execution is a key metric of the role and requires:
    • Identified and sound business objectives
    •  Business Intelligence integration and reporting
    • Involvement from Management and sound marketing principle
    • Plan a relevant and financially viable entertainment calendar aimed at relevant target markets with the aim of:
    • Effectively increasing footfall on complex
    • Ensuring effective conversion strategies to increase gaming (this also applies to music concerts, shows, entertainment, family holiday programmes, sporting events, festivals etc.)
    • Implement and manage the Peermont Winners Circle Rewards Programme, including:
    • collateral, awareness, promotional strategies, events and entertainment strategies, local partnerships, customer relationship management and fulfilment.
    • Be involved and champion communication of CSI initiatives and related Public Relations (including social media).

     

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    Maintenance Supervisor

    Job Purpose

    • To Supervise the Maintenance Operations within an area or specific discipline to the required Standards and in accordance with the Occupational Health & Safety Act.

    Qualifications

    • Grade 12 

    Minimum Requirements

    • At least 5 years’ experience in hospitality industry.
    • Basic knowledge of B.M.S and Maestro fire systems.
    • Knowledge of the complex electrical reticulation.
    • Strong supervisory skills.
    • Multi-skilled hands on person required.
    • Be able to supervise staff.
    • Must be able to work with minimal supervision.
    • General back ground in hotel operations.
    • Experience with Facility’s Management
    • Able to work flexible hours.

    Main Resposibilites

    • To assist the hotels and public areas supervisor daily.
    • To carry out facility’s management in all areas.
    • To delegate work to staff and give feedback to the supervisor.
    • To control the loss, abuse and breakage of equipment and to ensure all equipment and tools are handled and stored properly.
    • To develop a thorough knowledge of all public area and hotel equipment.
    • To do regular hotel room audits/checks.
    • To manage and drive staff productivity

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    Sales Executive

    Job Purpose

    • To achieve Peermont’s objectives and Revenue Targets within the hotel market segment commitments and conferencing/events business for all Peermont Hotels and conference centres in the designated portfolio through sourcing, securing and servicing business, new business prospects, as well as from past and current clients.

    Qualifications

    • Matric / Grade 12
    • Relevant Sales Qualification required

    Minimum Requirements

    • 3 Years related Sales experience required, preferably in the Hospitality, travel, airline or car rental sector;
    • Existing strong database and relationships with decision makers in the relevant market;
    • Excellent interpersonal and communication skills required.
    • Strong organizational skills.
    • Computer literacy essential;
    • Own transport and a valid driver’s licence required.

    Main Resposibilites

    • Source Transient business commitments and conferencing/events business for all Peermont Hotels and conference centres in the designated portfolio
    • Responsible for managing specific Key Accounts
    • Source new business through Telesales / Cold Calling within the allocated market segments
    • Negotiate rates and availability in conjunction with the Group Sales Manager where necessary
    • Achieve monthly and combined quarterly targets for the designated portfolio
    • Attend to, follow up on and reply to all enquiries, offers, quotes and confirmations timeously
    • Process Vendor Registration forms, Credit Applications, Negotiated Rate Agreements
    • Conduct regular and updated product knowledge presentations to all stake holders for the Peermont properties to Clients
    • Record and update all contact details, appointments and calls on Sales Database (Salesforce.com) and submit weekly and monthly Sales Reports accordingly
    • Develop and execute a sales plan and associated projects within the required timeframe as allocated by the Group Sales Manager
    • Host and Attend client events and familiarisation trips
    • Exhibit at client workshops and tradeshows

    Method of Application

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