Latest Job Opportunities at Pick n Pay Stores Limited

• The HR Administrator provides efficient and effective administrative support to the HR department within the retail environment. The role is key in assisting with recruitment, onboarding, training, and day-to-day HR activities, while ensuring smooth operations and maintaining accurate employee records in line with company practices and legal standards.

Education:

• A degree or 3-year Diploma in Human Resources.

Experience:

• At least 1-2 years of experience in an HR administrative role, preferably in a retail environment.

Skills:

• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint).

Knowledge:

• Basic understanding of labor laws and HR practices.

Competencies

Communication Skills:

• Ability to communicate clearly and professionally with employees at all levels.

Attention to Detail:

• Ensuring accuracy and thoroughness in all administrative tasks.

Organization & Time Management:

• Capable of managing multiple tasks, prioritising workload, and meeting deadlines in a fast-paced retail environment.

Problem-Solving:

• Ability to handle employee queries and conflicts with tact and professionalism.

Confidentiality:

• Discretion in handling sensitive employee information and maintaining confidentiality.

Recruitment & Onboarding:

• Assist with the recruitment process by posting job ads, screening CV’s, coordinating interviews, and managing new hire paperwork.
• Conduct onboarding sessions for new employees to ensure a seamless transition into the company.
• Maintain accurate records of candidate communication and contracts.

Employee Records & Data Management:

• Maintain and update employee records in the HR database, ensuring compliance with company standards.
• Upload employee documentation to the company’s online platform and ensure it is kept up to date.

Employee Relations & Communication:

• Serve as a first point of contact for employee queries regarding HR policies, benefits, and general procedures.
• Track and monitor Shop Steward time-off.

Training & Development:

• Assist in organising employee training programs, including scheduling and communication of available learning opportunities.
• Monitor training completion and maintain accurate records to ensure compliance.

General Administrative Support:

• Prepare and maintain HR related reports as and when required.
• Support the HR team with daily administrative tasks.

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• Manages resources within the Fruit & Veg department to maximise gross margins and profits.
• Ensures that operating standards are maintained at all times.

Minimum Requirements

• Matric (Grade 12) / N3
• Equivalent 1-year relevant experience

Competencies

• Attention to Detail - Focuses on completeness and accuracy of the task. The ability to constantly identify discrepancies, inconsistencies and mistakes
• Communicate - Listens carefully and responds appropriately.  Talks in a clear and understandable manner.  Keeps to the subject at hand.  Maintains eye contact
• Conscientious (By the Book) - Works according to rules and regulations
• Handle Routine Work - Works comfortably with established routines and procedures
• Thorough/Accurate - Completes tasks fully to high standards of quality in a precise and accurate manner

Key Responsibilities

• Accept full overall responsibility for the department
• Ensure that hygiene, housekeeping and safe working standards are maintained (floor and back-up)
• Ensure that security procedures are adhered to
• Ensure that merchandise/display standards are adhered to
• Conduct regular quality checks, ensure that stock is rotated. 
• Damaged/expired stock is removed
• Prevent wastage/shrinkage/damages
• Complete all relevant administration/documentation
• Plan and implement sales promotions
• Approach and advise customers on the product, listen to customers’ requests, provide the required product or services and handle customers in a courteous and businesslike manner
• Monitor budgets (expenses, turnover, gross) and take required action
• Optimize stock levels e.g. always in stock, never overstocked through effective ordering and efficient handling of returns
• Plan daily/weekly production of products (if applicable)
• Communicate effectively with employees, management, customers and suppliers
• Ensure that all equipment is maintained in effective working order and operated in accordance with laid down standards
• Manage employees to ensure standards are maintained by competent, motivated employees

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• To manage, guide and support Butchery Managers on the overall running of the butcheries. To ensure the required performance of meat and fish, as well as the adherence to the standards of the department.

Minimum Requirements

• Matric (Grade 12) Certificate (Minimum requirement)
• A relevant diploma or certificate in Retail Management, Food Technology, or Meat Processing (advantageous but not always required)
• Minimum of 10 years' experience in Meat and Fish
• High level of knowledge in butchery processes and procedures
• Good understanding of butchery and butchery operations
• Must be computer literate
• Driver's License
• Ability to travel regularly and work long hours

Competencies

• Judgement and Decision making.
• Problem solving.
• Innovation.
• Building relationships and collaboration.
• Influencing
• Customer focus
• Team Player
• People management

Key Responsibilities

• Understanding key drivers, desired business outcomes and Butchery and Fish standards.
• Liaise with Buyers to ensure the stores receive good deals and sufficient stock
• Identify and implement contingency plans to close performance gaps.
• Maintain a solid working knowledge of assigned stores, industry and market
• Use knowledge of industry practices, business trends, trade patterns and the competitive environment to develop trading and production plans.
• Develop and recommend business strategies that target butchery-fish specific growth.
• Develop and implement action plans to enable the attainment of financial goals, leveraging knowledge of factors and trends that are likely to impact financial performance.
• Monitor budgets, production planning and taking action to align sales thereof.
• Conduct on-the-job training for butchery staff and management on all the butchery skills requirements
• Monitor stock levels to optimize in orders to counter by reducing over stocks, over production as well as out of stocks.
• Conduct regular quality checks and audits to ensure set standards are adhered to and develop action plans

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• To manage resources in order to maximise turnover and minimise shortage.
• Ensures that standards, processes and policies are adhered to.
• NQF 3 Bakery qualification
• 2- 4 years' experience as a Baker / Bakery Supervisor/ Manager.

Competencies

• Achieving results through others
• Plan, organize and follow up on activities and plans
• Adhere to standards and policies
• Customer Orientation
• Communication skills – clearly conveying message and actively listening
• Business mindedness
• Bakery Skills
• Production Planning

Merchandising Management

• Conducts regular quality checks on merchandise
• Executes plano guide 100%
• Handles product as per SOP
• Ensures products are produced according to recipe specifications
• Ensures department is ready for trade by store opening time
• Identifies fast selling lines within store, and implications on margin and sales opportunities
• Ensures sufficient product available for customer demand
• Ensures compliance to hygiene, housekeeping and safe working standards
• Monitors the implementation of all promotional activities – adherence to promotional calendar
• Back up areas are kept clean and clear
• Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area
• Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum

Food Safety & Hygiene

• Ensures that hygiene and housekeeping standards are maintained
• Ensures stock rotation
• Monitors the adherence to food safety and health and safety standards are maintained
• Manages Non-Conformances via effective corrective action
• Implements cleaning schedules and checks effective cleaning and sanitation
• Recording of Food Safety Daily Checklist

Customer Services Management

• Responds to customer requests
• Answers queries on out of stock - assists with replacement products, explains time to next delivery and issues which may be affecting stock availability
• Ensures department standards are maintained, equipment is manned and in working order

Staff Management

• Communicates critical information to staff
• Set targets and activities – priorities, delegates and communicates
• Handles procedural, policy and legislative noncompliance
• Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste
• Checks and amends Kronos scheduling
• Coaches staff

Administration

• Ensures that all equipment is properly maintained in effective working order
• Ensures that general maintenance standards are met
• Monitors waste, and ensures procedures are adhered to
• Monitors turnover and identifies opportunities for increasing turnover and identifies and issues or barriers to achieving budgets.
• Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer

Systems

• Gap scanning out of stocks
• Identifies, counts, and records out of stocks & over stocks
• Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning
• Processes IDTs via SAP
• Actions reduced to clear on SAP as per SOP
• Checks for electronic communications regularly during the working day
• Processes waste
• Ensure PID’s are counted correctly as per the National P & L schedule.

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Minimum requirements

• Grade: 12 (NQF Level 4) or equivalent.
• 2 years experience as an assistant manager/Related
• Computer literate – MS Outlook, Excel, Word. MS Teams/Zoom.
• Willingness to work irregular hours, including evenings and weekends and stock takes after hours
• Willingness to be moved from store to store if and when need be
• Willingness and ability to undertake physical hands-on tasks
• Complete an assessment

Competencies:

• An absolute passion for the product
• Good interpersonal & communication skills
• Conscientious, attentive to detail, accurate
• Good staff management and development skills
• Sense of urgency, enthusiasm and high energy level
• Assertiveness
• Customer centric approach
• Ability to work under pressure
• Motivation, self confidence and the use of initiative
• Team player who is results driven.

Key responsibilities

Customer Journey:

• Customer centric approach
• Ensuring customer service standards are rigorously applied
• Attending to all customer service requests, advertising on product and services.
• Ensure that VM standards are adhered to and execution of all plans and promotions.

People Management:

• (Assist Store Manager with functions)
• Manage all people related aspects on an ongoing bases for staff.
• Able to deal with employee shortcomings if/when needed.
• Assist with recruitment on a store level according to company policy and procedures.
• Assist with Identify training and Development initiatives for employees.
• Assist with performance management – focus on talent management and succession planning.
• Able to lead and manage a team of employees.
• Assist with identify training initiatives and develop staff accordingly.

Daily Operations/Stock Management/Risk Management:

• Opening and locking of store in accordance with the company security procedures
• Conducting start & end of day reporting and procedures
• Conducting administration (staff scheduling & leave, invoices, pricing, costs, floats & banking, expense control, reconciliations, CDC and head office instructions etc) per company standards and procedures
• Ensuring merchandise is offloaded, captured, packed, merchandised & displayed per company policy
• Monitoring quality and controlling soilage of merchandise and taking appropriate action
• Controlling shrinkage
• Ensure that OHS standards are adhered to at all times

Sales/Promotions:

• Promoting sales to achieve budgets and monitoring sales, turnover and participation.
• Conducting promotions
• Implementation of markdowns and RTC’s

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Minimum requirements

• 1 year experience in managerial position. (or previous reliever experience for a minimum of 6 months)
• Grade: 12 (NQF Level 4) or equivalent.
• Computer literate – MS Outlook, Excel, Word. MS Teams/Zoom.
• Willingness to work irregular hours, including evenings and weekends and stock takes after hours
• Willingness to be moved from store to store if and when need be
• Willingness and ability to undertake physical hands-on tasks
• Complete an assessment

Competencies

• An absolute passion for the product
• Good interpersonal & communication skills
• Conscientious, attentive to detail, accurate
• Good staff management and development skills
• Sense of urgency, enthusiasm and high energy level
• Assertiveness
• Customer centric approach
• Ability to work under pressure
• Motivation, self confidence and the use of initiative
• Team player who is results driven.

Key responsibilities

Customer Journey:

• Customer centric approach
• Ensuring customer service standards are rigorously applied
• Attending to all customer service requests, advertising on product and services. Ensure that VM standards are adhered to and execution of all plans and promotions.

People Management: (Assist Store Manager with functions)

• Manage all people related aspects on an ongoing bases for staff.
• Able to deal with employee shortcomings if/when needed.
• Assist with recruitment on a store level according to company policy and procedures.
• Assist with Identify training and Development initiatives for employees.
• Assist with performance management – focus on talent management and succession planning.
• Able to lead and manage a team of employees.
• Assist with identify training initiatives and develop staff accordingly.

Daily Operations/Stock Management/Risk Management:

• Opening and locking of store in accordance with the company security procedures
• Conducting start & end of day reporting and procedures
• Conducting administration (staff scheduling & leave, invoices, pricing, costs, floats & banking, expense control, reconciliations, CDC and head office instructions etc) per company standards and procedures
• Ensuring merchandise is offloaded, captured, packed, merchandised & displayed per company policy
• Monitoring quality and controlling soilage of merchandise and taking appropriate action
• Controlling shrinkage
• Ensure that OHS standards are adhered to at all times

Sales/Promotions:

• Promoting sales to achieve budgets and monitoring sales, turnover and participation.
• Conducting promotions
• Implementation of markdowns and RTC’s

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Minimum requirements

• Solid background as an Art Director or Designer with a tertiary diploma/ relevant design qualification/proven experience relative to the job advertised 
• 3-6 years experience (mid-weight) in Conceptual Designing for an advertising or marketing agency
• Proven working experience in Creative Retail Design.
• Portfolio showcasing your previous key work areas, strength and skills.
• Proficient in use of Adobe CS, including but not limited to InDesign, Photoshop & Illustrator or similar industry standard applications.

Hands on experience with retail design solutions, including but not limited to:

• Traditional print production as well as digital applications.
• Conceptualisation of new campaigns and artwork.
• Solid understanding of typography, image selection/usage and package design as well as an understanding of basic colour theory.

Competencies

• Excellent organising and planning skills
• Self-management
• Methodical working style
• Concentration, accuracy and great attention to detail
• Ability to multitask
• Ability to work within tight deadlines
• Self-motivated
• Initiative and sense of urgency
• Flexible and adaptable
• Attention to detail is crucial
• Deep understanding of brand CI
• Strong team player who is able to actively participate and contribute to a dynamic team culture – where everyone contributes to a common goal
• Excellent communication and interpersonal skills.
• Practical and passionate, and able to implement constructive feedback

Key responsibilities

• Generate clear ideas and concepts in tandem with a copywriter and creative team.
• Produce working mock-ups to visualize ideas/concepts as well as stress-testing for the environment it would be used for.
• Understand marketing initiatives, strategic positioning and target audience.
• Co-create with the rest of the creative team across different types of media.
• Take work from concept to final execution within deadlines.
• Present completed ideas and rationales to team leaders & company leadership.
• Stay on top of trends and maintain best practices.
• Develop creative briefs & style guides based on ideas from brainstorming sessions, with direction, schedules, and deliverables for the creative team.

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Minimum requirements

• Post matric educational level
• 5-8 years of experience as a Store Manager, Area Manager, or 2-3 years in a similar leadership role within a retail environment, with a proven history of successfully managing multiple locations.

Competencies

• Exceptional leadership and team-building skills.
• Strong business acumen and analytical abilities, with the capacity to adapt and respond to market trends.
• Strong Financial acumen
• Excellent communication and interpersonal skills to engage at all levels.
• Ability to thrive in a fast-paced, high-pressure environment.
• A passion for delivering outstanding customer service and achieving company goals.

Key responsibilities

• Lead, motivate, and develop a team of Store Managers to ensure top performance across all stores in the region.
• Develop and execute regional strategies to drive sales, customer satisfaction, and profitability.
• Analyze performance metrics to identify trends and areas for improvement, creating action plans for enhanced results.
• Ensure all stores are in compliance with company standards, policies, and procedures.
• Manage staffing levels, training programs, and employee engagement initiatives across your stores to foster a positive work culture.
• Collaborate with the Marketing and Commercial teams to implement effective in-store promotions.
• Conduct regular store visits and performance evaluations, offering feedback and coaching to Store Managers.

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Minimum requirements

• Experience as a Blockman or in a similar role within in butchery or food industry
• Able to cut / manufacture / produce various meat products e.g., loin chops, roast, etc., (This skill will be tested). 
• Strong communication and customer service skills
• Ability to work efficiently and maintain high standards of cleanliness and safety
• Able to work in a cold environment. 
• Be physically able to lift carcasses and containers of meat
• Operate all Butchery Equipment including the Bandsaw. 
• Report any defective equipment/utensils to the Butchery Manager. 
• Control, Merchandise and Promote stock according to laid down procedures and standards. 
• Prepare and break various meat carcasses according to laid down specifications. 
• De-boning all cuts of meat and Manufacture Mince / Produce Sausage and Boerewors.  
• Prevent wastage / shrinkage / damages. 
• Check temperatures and monitor/maintain the cold chain. 
• Provide the required product or services and handle customers in a courteous and businesslike manner.   
• Maintain a high level of cleanliness and hygiene of butchery-related equipment and utensils. 
• Assist with the receiving of meat from suppliers. 
• Assist with training staff on various new products / lines.    

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• Grade 12
• Experience as a Baker within a bakery or retail environment
• Passion for baking and creating high-quality, delicious products
• Strong attention to detail and the ability to follow recipes and guidelines accurately
• Ability to work early hours, with flexibility and a positive attitude
• Creativity, teamwork, and excellent communication skills

Bake Fresh Goods:

• Prepare and bake a wide variety of bread, pastries, cakes, and other baked goods, ensuring consistency and quality.

Follow Recipes & Techniques:

• Maintain the highest standards of baking, ensuring products meet customer expectations and safety guidelines.

Ensure Freshness:

• Monitor and manage inventory to ensure fresh ingredients and products are always available.

Maintain Cleanliness:

• Keep the baking area clean, organized, and fully stocked in compliance with health and safety standards.

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• Responsible for the day-to-day operations and management of the store and ensures that the store meets both expense and turnover budget. To Manage store operation and ensure maximum performance and profitability in line with the overall strategic objectives, by leading and controlling the key turnover drivers, and the overall end to end running and success of the store.

Minimum Requirements:

• Matric
• 5 years retail experience
• 3 years store management experience
• 3 years leadership experience in a retail store
• Computer Skills (Intermediate)

Competencies:

• Ability to make decisions
• Driving Results
• Ability to work with teams
• Good numerical and financial acumen
• Reporting & auditing
• Strong communication and interpersonal skills
• Ability to think critically and solve problems in a fast-paced environment
• Passion for delivering excellent customer service
• A drive to achieve and exceed targets

Lead by Example:

• Motivate and inspire a team to meet sales goals, uphold our customer service ethos and our values.

Drive Sales:

• Analyse store performance, identify opportunities, and implement strategies to boost sales and increase profitability.

Ensure Exceptional Customer Experience:

• Create a welcoming, customer-first environment that exceeds expectations.

Manage Operations:

• Oversee day-to-day store operations, from inventory control to merchandising, ensuring smooth and efficient functioning of the store.

Develop Your Team:

• Provide coaching, training, and mentorship to ensure continuous improvement and employee growth.

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Minimum requirements

• Grade 12
• 2 – 3 years’ experience / training in foods retail and management of resources.
• Experience managing fresh foods in a supermarket, café, eatery environment
• Strong leadership and communication skills
• A deep knowledge of food safety, quality control, and inventory management
• A passion for fresh food and a commitment to delivering an exceptional customer experience
• Ability to thrive in a fast-paced, ever-evolving environment

Key responsibilities

• Lead the Fresh Foods Departments: Oversee daily operations, including the management of fresh produce, butchery, bakery, and Deli.
• Ensure Quality & Freshness: Guarantee that all products meet our high-quality standards, and that freshness is maintained throughout the day.
• Drive Sales & Performance: Develop and execute strategies to drive sales, reduce waste, and optimise inventory.
• Customer-Focused: Provide exceptional service and create a shopping experience that exceeds customer expectations.
• Team Leadership: Lead, train, and develop a motivated team to deliver on our high standards while fostering a collaborative and positive work environment

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Minimum Requirements

• Grade 12
• Experience as a Butchery Manager or 2-3 years in a supervisory role in a retail or Butchery environment.
• Extensive knowledge of meat cuts, food safety, and butchery techniques
• Strong leadership skills with the ability to motivate and develop a team
• Excellent customer service with a passion for delivering the highest-quality products
• Strong organizational skills, with the ability to manage inventory and reduce waste

Duties and Responsibilities

• Lead & Manage the Butchery Department: Oversee day-to-day operations, including inventory control, ordering, and ensuring top-quality cuts are available for our customers.
• Maintain High Standards of Hygiene & Safety: Ensure all meat handling, storage, and display practices meet the food safety regulations and company standards.
• Enhance Customer Experience: Provide exceptional customer service, offering expert advice and custom cuts that meet specific customer needs.
• Drive Sales & Profits: Develop strategies to boost sales, reduce waste, and maximise profitability within the butchery department.
• Lead & Train a High-Performing Team: Manage, train, and mentor butchery staff, ensuring they are knowledgeable, skilled, and motivated to provide excellent service.

Skills Requirements

• Ability to cut, pack, manufacture and merchandise all butchery products
• Ability to operate all the butchery equipment
• Ability to offer friendly customer service
• Passion and have product knowledge for butchery products
• Good intrapersonal skills
• High energy levels
• Excellent personal hygiene
• Excellent work environment hygiene standards