Latest Job Vacancies at Aspen Pharma Group

Description

• Perform QC and stability tests on raw materials, in process and finished products, components and water to ensure quality and compliance.
• Review compliance of products to GMP, quality standards, and product specifications.
• Provide services according to Production plan.

Requirements

Planning and Operational Support

• Optimize and facilitate implementation of current processes.
• Propose changes or improvements to processes, tools, and techniques.

Test Preparation

• Prepare and analyze samples according to SOPs.
• Prepare and operate laboratory equipment according to SOPs.
• Perform calibration checks on equipment according to calibration procedure, to ensure accurate results.
• Prepare reagents and solutions for testing.
• Maintain good housekeeping.

Testing

• Perform HPLC/GC analysis using MOA.
• Perform routine analysis on in process and final products, raw materials, and components.
• Perform routine stability tests such as related substances, assay, and dissolution to assess quality of product.
• Perform daily and weekly water testing according to SOP.
• Support testing for OOS investigations to establish any systematic issues in process or testing.
• Handle problems efficiently according to quality policy.
• Report feedback on services or outputs regularly to customers.
• Check HPLC/GC runs regularly during the shift.
• Provide internal customers with accurate HPLC/GC results.
• Propose, develop, and update methods for improving customer service.
• Check, document, and report operational output against actuals.
• Communicate deviations for production and process improvements.
• Utilize technology as per qualification requirements.

Reporting and Record Keeping

• Document and store data according to SOPs and regulation.
• Consolidate information for reports on weekly/ monthly basis.
• Analyse consolidated data and provide recommendations.
• Record, interpret and report testing results to management, including OOS results.

Skills Required

Background/experience

• National Diploma in Analytical Chemistry with 2+ years’ experience
• Laboratory experience

Specific job skills

• Advanced understanding of pharmaceutical testing methods
• Understanding of pharmaceutical manufacturing and corrective action programs
• Knowledge of Millennium Software (HPLC) and GC Software
• Pharmaceutical standards and compliance requirements
• Ability to interpret and implement policies, processes, and objectives.

Competencies

• Interrogating Information
• Meeting Deadlines
• Following Procedures
• Maintaining Accuracy
• Customer Awareness

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OBJECTIVE

To achieve national sales targets by effectively leading, managing, directing, coaching, motivating and inspiring the commercial efforts of the Channel Operations Managers whilst effectively driving collaborative, coordinative and synergistic efforts in the respective portfolio and territories, both with the internal and external customers, in order to optimize on commercial opportunities and drive cohesion and alignment in achieving the sales objectives for the respective FMCG portfolio, whilst adhering to the Aspen policies, systems and procedures

KEY RESPONSIBILITIES

Financial Objectives:

• Achieve annual fiscal revenue targets for each channel via sales efforts.
• Achieve GP Margin Target for portfolio.
• Manage OPEX (cost centres, profit centres, allocated spend) for the portfolio.
• Align with Head of Operations on setting objectives.

Stock & Supply:

• Tight inventory management and tracking
• Manage supply of products across value chain into each channel based on needs.

Operational Excellence via leading a team of channel operation managers in delivering and achieving the below:

• Responsible for delivering the trade and KAM cycle action plans with designated agencies and/or sales teams.
• Management of Merchandising Agent
• Execute, monitor and review in-store promotions – Displays & POS
• Activating and monitoring Regional Promotions
• Sales Budget Management (National and Regional)
• Managing Store Universe across service provider functions – managing the no. of stores, call cycle, frequency & duration
• Management of sales drivers and sales development
• Merchandising and Planogram Implementation & Adherence
• Stock Management in store and customer DC
• Ensure distribution excellence on a customer level
• Listings and ranging in store – assess, review, implements and finalizes
• Negotiations at store level & Promo Excellence
• Monthly review of performance and steps to close gaps together with KPA and KPI Scorecard reviews relevant to merchandising agent and other agencies
• Responsible for Cycle Meetings at Merch. Service Providers
• Review, assess and monitor via Pricing Surveys
• Channel Development

People & Culture:

• Coach and develop team to exceed on objectives
• Individual development plans for team
• Succession planning – ensure succession plan for all key strategic roles
• Competency Development – develop key competencies and capabilities across the marketing personnel to drive the right behaviour and business objectives/ outcomes

Value Creation:

• Management of short-dated stock and OOS management
• Balance between strategy and execution – identify key risk areas/ products with action plans and implementation thereof
• Monthly Risk & Opportunities Analysis

Compliance & Ethics:

• Ensure all purchases transacted are compliant with company policies and procedures and procurement requirements, including the SA Code of Marketing

Requirements

SKILLS AND ATTRIBUTES

• Thorough understanding and knowledge of FMCG Healthcare industry
• Able to lead teams to deliver on objectives.
• Ability to mine data.
• Customer Engagement.
• Financial acumen
• Ability to develop and deliver compelling executive-level presentations.
• Drives accountability for personal and team performance.
• Cross collaboration across the organization.
• Strategic vision
• Insight Generator
• Executive Presentation skills
• Management of staff
• Planning skills
• Analytical skills
• Budgeting
• Decision making skills.
• Project management skills
• Negotiation skills
• Self-Driven Initiative
• Accuracy
• Confidentiality
• Customer focused.
• Interpersonal sensitivity
• Logical thinking
• Information seeking
• Enquiring mind
• Self-development orientation
• Cultural sensitivity
• Vision, integrity
• Commercial astuteness
• Ability to handle pressure.
• Entrepreneurial spirit
• Persuasive
• Ability to delegate
• Flexible and strategic thinker
• Leadership skills

KNOWLEDGE

• A thorough knowledge and understanding of SA Retail, Pharmacy & and Wholesale FMCG environment.
• Customer Business Operations
• Strong leadership management skills are required as well as the ability to negotiate at all levels.
• Thorough understanding of merchandising environment.
• POS Execution & Management.
• Data Analysis & Category Reviews with Insights & Recommendations.
• Customer Data Review and Assessment
• Category Management
• Promotion Execution & Management
• ROI on Promotions
• Budget Management
• Planogram Execution & Management

EDUCATION & EXPERIENCE

• Matric
• Degree/ diploma in relevant Commercial/ Healthcare environment
• Minimum 5+ years’ experience in the FMCG market with experience as Merchandising Manager or Strategic FMCG Commercial role driving sales excellence via Merchandising teams.
• Financial literacy
• Proficiency in Excel, PowerPoint, Outlook and Word
• Ability to work on Qlikview models is advantageous.
• Ability to work with Customer Portals & Customer Shopper Data Programs

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OBJECTIVE

Will be responsible for managing the Wholesale Key Accounts team as well as  driving and implementing Key Account Operational Plans aligned to the Strategic and Tactical Business Portfolio Plans. The successful incumbent will have customers across FMCG Wholesalers, Cash and Carry, and Pharma Wholesalers that include much growth potential. Drive achievement of sales budget for Consumer division, managing net revenue, operating income and trade expenditure. You will be required to collaborate and work cross-functionally and inter-departmental with Marketing, Sales, Finance, Supply Chain, Legal, Compliance and 3rd Party Logistics. Ensure the adherence to Aspen policies, systems and procedures

KEY RESPONSIBILITIES

• Ensure all financial and non-financial objectives are achieved for Key Accounts as set by the Consumer Head in collaboration with the KAM Lead
• Plan, implement, execute and monitors sales activities to drive performance on a national and regional territories
• Be accountable and drive goals and objectives that are channel specific that include and not limited to FMCG Wholesalers, Cash & Carry, and Pharma Wholesaler
• Work closely with Finance and Debtors Team managing Operating Expenses and Debtors’ Management
• Liaise with finance and legal department in coordinating and negotiation of trading agreements and expenditure tracking and management
• Identify and develop new business opportunities in both sales channel and product portfolio
• Ensuring all strategic negotiations become operationally visible through daily interaction and communication with sales, marketing teams and management
• Prepare and manage budgets according to operational requirements and robust expenditure management
• Monthly achievement & reporting on budgets
• Methods for improving customer services are proposed, developed and continuously updated
• Ensure Aspen remains partner of choice in key product categories
• Implement improvement in services and products via execution of channel-specific tactics
• Ensuring adherence to legislations, the Self-Care Association marketing Code and Aspen’s values, policies and procedures

Requirements

EDUCATION & EXPERIENCE:

• Matric Certificate
• A degree/ diploma / courses in relevant commercial/ healthcare environment (Advantageous)
• Min 3-5 years Sales / Marketing / Key Accounts management experience
• Experience in setting and strategizing of account budgets, strategies and tactics incl. Forecasting
• Experience in customer negotiations i.e. Trade / Contracts etc
• Strategic Market understanding and knowledge – essential
• Substantial expertise and proven Customer Relationship Management
• MS Excel proficiency on advanced level

KNOWLEDGE:

• Knowledge of FMCG landscape across various key account channels
• Knowledge of processes
• Policy and procedure
• Customer data analytics
• Finance knowledge
• System knowledge
• Product knowledge
• Industry knowledge
• Future trend analysis
• Strategic marketing
• Pharmaceutical Laws i.e. Pricing / Marketing

SKILLS AND ATTRIBUTES:

• Planning skills
• Time management
• Problem solving
• Budgeting
• Forecasting
• Analysing trends
• Service orientation
• Decision making skills
• Interpersonal skills
• Strong Customer Relationship Management
• Communication skills
• Self-Motivated
• Negotiation skills
• Leadership skills
• Initiative
• Accuracy
• Confidentiality
• Customer focused
• Interpersonal sensitivity
• Logical thinking
• Information seeking
• Enquiring mind
• Self-development orientation
• Cultural sensitivity
• Vision
• Integrity
• Planning and organizing
• Analytical
• Decision making
• Commercial astuteness
• Ability to handle pressure
• Negotiation skills
• Entrepreneurial spirit
• Persuasive
• Ability to delegate
• Flexible and strategic thinker

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Job purpose

• Perform validation exercises of production and lab equipment, utilities, packaging, and processes to ensure specific standard of compliance is met.

Responsibilities

Planning and Operational Support

• Act as a technical/ subject matter resource.
• Facilitate implementation of current processes
• Identify gaps in current policies and procedures.
• Provide input into changes or improvements to processes, tools, and techniques.

Validation

• Perform validation exercises in compliance with GMP standards and validation schedules.
• Maintain compliant status of equipment and processes.

 Qualification

• Perform the relevant operational qualification protocols as per SOP to ensure new equipment/ utilities/ packaging function as per intended use.
• Perform the relevant performance qualification protocols as per SOP to ensure new equipment/ utilities/ packaging function as intended over time and within limits.
• Investigate and report OOE results and perform re-tests.
• Participate in change control assessments to ensure compliant status of affected equipment is not compromised.
• Conduct routine inspections of equipment and utilities to identify any deficiencies and ensure quality standards are being adhered to
• Ensure documents and procedures to operate and maintain equipment are in place.

 Requalification

• Assess and recommend re-qualification of equipment and utilities as appropriate as per Protocol.
• Prepare and perform re-qualification of equipment and utilities as per SOP.

 Reporting and Record-Keeping

• Compile, maintain and update validation documentation as per SOP and QMS
• Generate validation reports on a weekly/ monthly basis.

Requirements

Background/experience

• National Certification (N4-N6) or Trade Tested Artisan with 2-4 years’ related experience.
• degree or equivalent qualification in Science (Chemistry, Microbiology) or Engineering (Chemical, Pharmaceutical or Process), or equivalent industry experience
• Aseptic pharmaceutical manufacturing process and automated packing experience

Specific job skills

• Comprehensive knowledge in the application of Qualification and Validation principles pertaining to aseptically filled products.
• Knowledge of control and instrumentation systems, electrical systems and reading of electrical diagrams
• Pharmaceutical standards and compliance requirements
• Ability to interpret and implement policies, processes, and objectives.

Competencies

• Interrogating information
• Maintaining accuracy
• Following procedures
• Technical writing