Latest Jobs at DigiOutsource

Purpose of the role

• A member of our DevOps team needs to work closely with development and infrastructure to ensure fast and reliable continuous integration and to help facilitate the move to the cloud. DevOps is part of the technology department and as such it is expected that a candidate has a passion for technology and is always seeking to increase their knowledge and skills.

You will be responsible for:

• Contribute to the design of systems and architecture
• Assess the businesses cloud maturity, review existing Azure cloud implementations, identify gaps and suggest improvements
• Ability to provide leadership and accountability for work they undertake and articulate their thoughts
• Comfortable with fast changing and dynamic environments
• Able to take on ideas and feedback from other technical experts as well as the business
• Research new technologies to implement within the DevOps environment to improve the process of code deployment to our environments, seek out in-efficiencies and match relevant technology solutions to resolve them.
• Follow a source control culture within the configuration of Servers and Applications where environments configurations are stored in code for a fully automated process.
• Form part of 24/7 support roster to support applications after hours, where possibly train the other DevOps team members to resolve issues and reduce the dependency on yourself or other Tech team’s afterhours.
• Take part in daily stand-ups with your assigned Dev teams to both receive work as well as supply updates and provide input with respect to design, monitoring, deployment, resource and security requirements.
• Sit in Development meetings at project inception to ensure standards set by DevOps are maintained, especially with respect to logging and monitoring of application health, compatibility with infrastructure design, security requirements and compliance and best practices.
• Maintain knowledge of the inner workings of all applications within your relative portfolio, ensuring that all system dependencies are documented.

You will have:

• The ability to learn and master new technologies rapidly. As technology changes, you will be required to move with the times and become a master in your own right. You’ll need to be a self-starter, not always relying on official / scheduled training. We need someone who loves learning, and who is able to teach themselves.
• Significant experience using Azure Technologies, including (but not limited to):
• Azure DevOps (VSTS) – designing and implementing release processes for development teams
• AppInsights and Azure Monitor – significant experience troubleshooting applications (PaaS, SaaS, etc) using AppInsights and Log Analytics. Familiarity with writing queries using Kusto query to determine root cause of outages / problems.
• Azure Functions / Durable Functions / PaaS / SaaS – familiarity (or experience with) building functions / apps with native Azure technologies. (Note: you don’t need to be a developer, just understand how Azure works, how the technology fits together, and how to troubleshoot these apps when they break)
• Cost Management and Usage – experience in creating billing and usage scopes that can be used to easy alert on changes in usages and alert if there are significant changes in both usage and cost.
• Azure Policy’s – experience in creating policies for an Azure environment to conform to regulations and best practices.
• Azure Container (including Kubernetes service) – experience in building container services to host and manage new or legacy systems.
• History of successful implementation of complex Azure or hybrid cloud architecture solutions, using the following Azure technologies…PaaS, IaaS, SaaS, Azure Websites, API Apps, Azure SQL, etc
• Expert knowledge in private, public and hybrid cloud architecture, networking, workload types, migration patterns and tools
• Familiarity with .NET/C# development
• Excellent PowerShell scripting skills
• Excellent experience in building CI/CD pipelines using automation tools (Azure DevOps, Octopus Deploy, TeamCity, Git, etc). Able to build/manage a pipeline from start to finish
• Using ARM templates to automate Microsoft Azure
• Experience with containerization principles and frameworks (Docker, Kubernetes)
• Experience in using coding/scripting to automate/reduce time taken to complete manual tasks.
• Analytical and problem-solving abilities
• Experience in working with Agile methodologies and DevOps principles
• A background within Development.

It would be a bonus if you also had:

• Previous experience in 24/7 High Performance Environment.
• Proven hands on experience with Windows Server / Linux and its product suite.
• Experience of automation tools such as Chef
• Experience with load balancers such as F5
• Knowledge of Azure SQL and Microsoft SQL Server
• Knowledge of Web and Application hosting environments (IIS, Windows Services or Nginx)
• Knowledge of logging technologies such as LogStash, Kibana, ElasticSearch
• Knowledge of monitoring tools such as Solarwinds

Person Specification

• Passionate about technology
• Ability to communicate on all levels, technical and non-technical
• Team Oriented
• Takes ownership of their work and has exceptional attention to detail
• Patient and calm under pressure
• Perseverance and the ability to drive issue resolution and projects through to completion
• Continually strives to improve both their work and their personal knowledge
• Self-motivated and content to work both individually and on team projects.
• Articulate and able to communicate technical detail to both peers and non-technical stakeholders
• Personable with the ability to handle stressful situations
• Technical creativity and the ability to envision future solutions

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Purpose of the Role:

• Product Owner will be the project’s key stakeholder representing Users and Business working together with our Software Development Teams to deliver high quality software products.  Reporting into the Product Owner Manager, the Product Owner will be responsible for validating product ideas with reviews of plans and work-in-progress with Customers, Architects and Product Teams.

Duties will include, but not limited to:

• Work with Stakeholders to help develop the product strategy and business cases.
• Define and clearly communicate a prioritised roadmap plan that implements the strategy, including measurable improvements.
• Understand high level Epic requirements and decompose these into smaller packages of work for implementation within Scrum Team.
• Build and maintain excellent Stakeholder relationships.
• Actively seek input from internal and external Stakeholders and complete competitor analysis to keep abreast of industry and best practice.
• Work with the Business Support team and Business Stakeholders to produce detailed user journeys, acceptance criteria and designs ready for implementation.
• Assist with product /system/process documentation to support Users and Business continuity.
• Work with the scrum Team and PO Manager to deliver key milestones, including managing and prioritising the story backlog to ensure the work items delivered meet expectations.
• Provide regular updates to stakeholders on strategy, successes, learning and progress on product vision.
• Overall owner of the product backlog, keeping the Business and Tech Teams informed of work delivered.
• Understand the strategic and competitive position of the product, carry out competitive analysis and deliver value adding increments.
• Lead and inspire the Scrum Team to instill quality, encourage innovation and reduce defects.

This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties in order to achieve business objectives.

Essential Criteria

• Bachelor's degree required, a computer related discipline preferred. (Experience may take the place of a degree).
• Prior experience as a Product Owner or Business Analyst and an understanding of standard software development life cycle for enterprise software applications.
• Demonstrates consistent behaviour aligned to the Organizational Culture.

Job Requirements:

• Understanding of standard software development team roles and responsibilities.
• Understanding of scrum framework and agile methodologies.
• Knowledge and experience of working with Agile Scrum delivery methods and a good understanding of the Product Owner role.
• Knowledge of requirements capture and specification techniques.
• Experience of conducting user research and working with teams to develop wireframes and specifications for new product features.
• Experience of working with remotely located Stakeholders and/or Development Team.
• Project management skills including, product based planning techniques, business case creation and maintenance, and issues & risks management.
• Experience of managing multiple feature development in one backlog.
• Experience of managing projects, BAU work and product roadmap priorities simultaneously.
• An understanding of software development an ability to work closely with technology teams in scheduling functional and non-functional requirements.
• Knowledge of behavioural driven development and continuous integration.

Person Specifications:

• Negotiation
• Communication
• Teamwork
• Organisation & Planning
• Change Management
• Time Management
• Problem Solving
• Stress Tolerance
• Adaptability
• Building relationships