Latest Jobs at Hello Group

Minimum Requirements

• Years in experience: Min 2 years and more
• Matric Certificate 
• Microsoft office 
• Diploma/Certificate in Related field
• Great comminication skills 
• Presentable and professional 
• Quality assurance skills to maintain company quality standards

Duties and Responsibilities

Your main responsibilities as an Office Manager will be: 

• Acting as a main point of contact between Senior Management and external stakeholders. 
• Organising company-wide events. 
• Implementing practices and policies in the office to assist with daily operations.
• Negotiating contract renewals with suppliers. 
• Various HR duties, ranging from recruitment and managing employee life cycle. 
• Managing Health & Safety across the organisation and ensuring adherence to policies. 
• Assisting the Managing Director and Sales Director in representing the company on projects and representations.

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Required Qualifications:

• Strong written and verbal communication skills.
• Advanced analytical skills with a proficient ability to interpret data.
• Robust problem-solving abilities, with a knack for detailed analysis and critical thinking.
• MS office – intermediary level in Microsoft Excel.

Desired Qualifications:

• Matric Certificate is required.
• Previous experience in Customer Service, compliance, or business operations is highly preferred.

 
Job Purpose:

• The Queries Call Centre Consultant: Banking Services, will be responsible for overseeing the integrity and security of customer information. This role is crucial in maintaining the trust and safety of our operations and client transactions.

Key Responsibilities:

• Monitor and analyse bank account and see patterns
• Identify abnormal behaviour and take necessary action
• Extract and analyse reports to monitor transaction patterns and detect anomalies.
• Communicate with third-party entities and clients regarding fraud inquiries and transaction disputes.
• Have strong verbal and written communication
• Effectively management time
• Ability to work under pressure
• Good typing skills
• Identify and communicate concwerning trends

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Minimum Requirements

SKILLS IN YOUR BACKPACK 

• Degree in Industrial Engineering – Preferred  
• ComScience qualification 
• IT Diploma 
• SCRUM Master Certified - Preferred  
• Any Tertiary education will be advantageous 
• 4 years experienace in a BA or Product Manager role - Preferred

SKILLS THAT YOU THRIVE ON (Non- Negotiable) 

• SDLC  
• Exposure to / Knowledge on (Preferred): e.g. JIRA & Confluence. Jira, Confluence, Java 

Duties and Responsibilities

WHAT YOU'LL DO HERE 

• Researching, designing, implementing, and managing software  
• Testing and evaluating software 
• Identifying areas for modification in existing software and subsequently developing these modifications
• Writing and implementing efficient code 
• Deploying software tools, processes, and metrics 
• Maintaining and upgrading existing software 

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Minimum Requirements

• Bachelor’s degree in Human Resources or equivalent.
• Relevant work experience as an HR Generalist or Junior HRBP.
• Exposure to Performance Management and Employee Relations (Required).
• Exposure to Recruitment and Talent management (Required).
• Good understanding of labour legislation and other applicable legislation such as EE, WSP/ATR and BBBEE.
• Knowledge and a good understanding of BCEA, LRA, POPIA, and OHSA.
• Sage 300 Experience (Advantageous).
• Financial Services-specific experience (Advantageous).

Duties and Responsibilities

Business Unit Support and Administration

• Build and maintain relationships with key stakeholders and all staff within allocated Business Units.
• Work with Business Units to translate business needs into HR requirements.
• Support and guide employees in understanding HR policies and services.
• Ensure high-quality of services are delivered to business units (i.e., timeliness, accuracy, efficiency, and responsiveness).
• Partaking in the development and implementation of strategies such as Recruitment, Training & Development, and Employee Engagement.
• Facilitate and process statutory compliance reporting such as BBBEE, WSP, ATR, and EE.
• Ensure submission and preparation of payroll-related documentation before payroll cut-off.

Talent Management

• Identify talent retention, engagement and reward strategies.
• Follow an end-to-end recruitment process including sourcing, screening, selecting, and hiring.
• Employee onboarding and conducting probationary reviews for all new employees.
• Facilitate the Training and Development interventions by conducting training needs analysis and making recommendations and facilitating and implementing career development interventions.
• Identify, coordinate, and facilitate relevant HR workshops/interventions/initiatives.
• Facilitate a bi-annual performance management process on Sage 300 People.
• Compilation of job profiles for the business unit (proofreading and amending KPAs and KPIs as and when required).
• Employee off-boarding.

Statutory reporting

• Reporting on EE and WSP/ATR for the respective entity within the Hello Group of Companies.
• BBBEE Reporting.

Labour Relations

• Facilitate and assist all relevant stakeholders with drafting warnings, investigating alleged misconduct, setting up disciplinary and incapacity enquiries and promoting grievance procedures.
• Representing the company at CCMA on both Conciliation & Arbitration level