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Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retai...
Job Purpose
We are looking for a Pricing Specialist to facilitate accurate and reliable business decisions and the optimisation of risk through the development and implementation of client profitability tools and pricing calculators. This role provides you with exposure to various aspects of the business and opportunities to provide insights for differentiated solutions.
Job Responsibilities
Facilitate accurate and reliable business decisions and the optimisation of risk through the development and implementation of client profitability tools and pricing calculators.
Pricing Analytics and Reporting
Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis.
Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
Ensure business needs are met by engaging and assisting business through face to face interaction and attendance at forums and committees .
Assist the business to address queries by extracting and analysing data.
Perform ad hoc analysis and complete data requests through monitoring of data as per client specification.
Ensure continuity and knowledge base through documenting and recording processes and models.
Provide insights enabling growth through analytical research; systems and marketing insights by delivering analytical results and making recommendations to stakeholders.
Ensure compliance to policy through data analysis and monitoring.Create efficiencies and streamline processes through analysis.
Establish understanding of processes by bridging the gap between operational and analytical concepts through communication.
Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Research and make recommendations for corporate citizenship initiatives in area of influence
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
Minimum Experience Level
2 years pricing or analytics related experience
Banking experience
MS Excel / Visual Basic
Essential Qualification
Matric / Grade 12 / National Senior Certificate
Bsc / Bcom or bank related degree
Type of Exposure
Analysing situations or data that requires an in depth evaluation of multiple factors
Developing ways to minimize risks
Influencing stakeholders to obtain buy-in for concepts and ideas
Sharing information in different ways to increase stakeholders understanding
Executing strategy
Working with a group to identify alternative solutions to a problem
Interacting with diverse people
Building and maintaining effective relationships with internal and external stakeholders
Analysing and interpreting quantitative and qualitative data
Managing multiple projects
Technical / Professional Knowledge
Business Acumen
Industry trends
Microsoft Office
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Business writing skills
Microsoft Excel
Quantitative Skills
Job Purpose
Our Client Value Management: Strategy and Commercialisation Business Unit within Retail and Business Banking is looking for a seasoned professional to join our team. In this role you will be required to facilitate innovation/idea generation, create conceptual documents to understand opportunity / challenge, business case and benefits tracking. This role is critical to ensure that all initiatives are formed and facilitated through the correct process and channel to realise business value.
Job Responsibilities
Build and maintain effective working relationships.
Build strong stakeholder relationships by providing advice on credit processes, policies, documentation and system enhancement.
Ensure clients' expectations are met to the required standards.
Audit staff performance in line with client and operational standards.
Ensure efficient work ethic and achievement of Business Unit strategies and goals.
Draft and present monthly business reports to stakeholders.
Compile and analyze reports from direct reports in accordance with findings, trend analysis and risk indicators.
Ensure team transformational targets are met during recruitment, retention and training process and using preferred suppliers.
Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
Develop and implement action plans to address issues raised in culture surveys.
Create a client service culture. Support implementation of business optimization improvement through team engagement.
Encourage team to generate innovative ideas and share knowledge.
Identify and drive development and implementation of solutions.
Conduct on-the-job training, counselling and coaching.
Identify staff performance gaps from assessment evaluations and analyze performance data.
Adhere to the terms and conditions of employment.
Ensure service level agreements are achieved and maintained.
Maintain and update QA policies and procedures.
Enhance policies and procedures by reviewing and recommending submissions to the business.
Support decision making by gathering and analyzing information from different sources.
Essential Qualifications - NQF Level
Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees
Minimum Experience Level
4-6 years in banking, proven record in facilitation, particularly Innovation and Idea generation.
Must have expereience in business case creation and pitch document
Good facilitation skills in Innovation workshops (Hackathon, 6 hats) and project management/scrum master skills to drive delivery objectives at a Portfolio level
Must have experience and used to engaging with Executive and Operational teams
Scaled Agile Framework, Workshop and Innovation Facilitation, Systems, Powerpoint, Business Analysis
Type of Exposure
Built a high performance culture
Built and maintained stakeholder relationships
Client and Relationship Results
Delivered compliance risk management programmes and advice
Designed Workforce Planning Solutions
Developed and Implemented Communications Strategy
Improved Processes and Culture
Manage internal process
Managed Transformation & Innovation
Managed Relationships
Managed budget
Supported Transformation, Change and continued Improvement
Technical / Professional Knowledge
Communication Strategies
Diversity management
Employee training/development
Governance, Risk and Controls
Principles of project management
Relevant regulatory knowledge
Stakeholder management
Strategic planning
Management information and reporting principles, tools and mechanisms
Client Service Management
Job Purpose
To develop and maintain best practice models and assessment strategies in line with regulations (where applicable) in order to facilitate world class risk management and/or attainment of strategic objectives.
Job Responsibilities
Implement the financial crime analytics strategy across Group Risk
Build and establish a discipline of exceptional financial crime analytics, enabling stakeholders at making Nedbank world class at tackling financial crime
Use advanced analytics tools (such as machine learning, statistical techniques) to produce sustainable solutions to problems that the business needs to address.
Design, develop and implement data and analytics products that enable internal stakeholders to comply (i.e. improve compliance rate) to regulatory requirements and the bank’s policies.
Build algorithms and design experiments to merge, manage, interrogate, and extract financial crime data to create data and / or analytics products (tailored reports, dashboards) to colleagues, peers. customers or the wider organisation
Work with stakeholders across the bank to identify opportunities for leveraging Nedbank’s data to drive risk management solutions that address financial crime challenges within the organisation.
Work with stakeholders, to build and implement the most appropriate models that:
provide actionable insights on banks financial crime risk landscape,
optimise decision making to response to risks posed by financial crime incidents
anticipate the occurrence of financial crime incidents
mitigate the impact of financial crime incidents
Maximise the automation of financial crime analytics across the modelling cycle, leveraging existing infrastructure and resources.
Assist FCORA to create and maintain optimal data pipeline architecture that integrates use cases (project), prototyping and productionalisation of data and analytics products.
Assemble large, complex data sets that meet functional / non-functional business and risk requirements (e.g., alignment to Enterprise Data Programmes, etc.).
Ensure data security across all categories
Identify, design, and implement internal process improvements: automating manual processes, optimising data delivery, re-designing infrastructure, where required, for greater scalability, etc.
Build the capability required for optimal extraction, transformation, and loading of data from a wide variety of data sources (including internal and external data) using big data technologies and capabilities.
Create data tools for analytics and data scientist team members that assist them in building and optimising our products to promote innovation and leadership in Financial
Crime Analytics across the Group, allowing for the utilisation of data pipelines in order to provide actionable insights.
Roles & Responsibilities
Model development and R&D
Conduct high quality research to proactively identify areas for improvement to reduce the risk of financial crime and recommending changes to procedures and standards where appropriate
Keep abreast with the latest trends in risk and financial crime analytics with the intention to enhance internal tools, models, and methodologies on a continuous basis
Apply mature and sound judgment in the selection of methods that provide a balanced approach to address both the theoretical and practical issues when faced with very
difficult choices
Research, present and resolve issues emanating from the implementation of financial crime models
Design, develop and deploy reporting dashboards for financial crime analytics
Analytics governance
Ensure prudent governance of all financial crime models and analytics products
Ensure that all financial crime models and analytics products are compliant to internal policies and regulatory requirements.
Ensure that analytics data sets are governed and managed according to the bank’s policy (including RDARR / EDP)
Ensure transparency (documentation) and explainability of the analytics, models and reporting related to financial crime
Ensure provision of relevant, concise, accurate, reproducible, and timeous reporting to senior management and governance committees
Work with 2nd and 3rd lines of defence to ensure quality and reliability of the bank’s analytics and data products
Excellent leadership
Provide leadership in the various aspects of Nedbank’s financial crime and anti-money laundering program
Lead and manage projects related to financial crime analytics
Provide mentorship to graduates, colleagues and various stakeholders
Represent the bank in designated industry groups (SABRIC, etc.)
Participate and contribute to the formulation and execution of the FCORA strategy
Develop and maintain productive relationships with internal and external clients, stakeholders, and peers
Engage and explain “difficult” analytics concepts to clients and stakeholders across the Group
Preferred Experience
Ability to develop models with varying complexity that deliver actionable insights
Experience in supervised and unsupervised machine learning techniques
Experience with deep learning tools and techniques, such as NLP, would be an advantage
Ability to engineer features from sourced and existing data sets
Ability to translate business requirements into sustainable and robust analytics solutions
Able to translate model outcomes into understandable management information
Understanding of big data technologies including cloud computing facilities such as Azure and AWS
Understanding of data compression techniques to utilise Big Data
Understand database design, development, implementation, and management including optimisation thereof.
Able to develop and implement scalable frameworks in the context of data engineering and data science.
Building and optimising ‘big data’ pipelines, architectures, and data sets including automation
Understand and have knowledge Docker frameworks such as Kubernetes etc.
Experience with SQL / PostgreSQL / Data Views (Denodo).
Experience with object-oriented and functional scripting languages: Python, R, SAS, MATLAB, Spark, Java, C++, etc.
Use of any visualisation technologies (e.g., Power BI) will be advantageous.
Able to design, develop and implement bespoke applications and to deploy executables
Experience in system design, implementation, and optimisation – including use of the MVC design pattern.
Able to utilise bitbucket and any or similar git framework for code versioning and documentation
Able to manage stakeholders across the various levels of seniority
Qualifications
Essential: BSc / BCom / BEng with relevant Computer Science / Statistics / Mathematics focus
Preferred: Post graduate degree in Statistics / Mathematics / Computer Science
Type of Exposure
Analysing situations or data that requires an in depth evaluation of multiple factors
Developing ways to minimize risks
Managing conflict situations
Influencing stakeholders to obtain buy-in for concepts and ideas
Sharing information in different ways to increase stakeholders understanding
Comparing two or more sets of information
Working with a group to identify alternative solutions to a problem.
Interacting with diverse people
Building and maintaining effective relationships with internal and external stakeholders
Analysing and interpreting quantitative and qualitative data
Minimum Experience Level
3-5 years relevant experience in an analytical environment
Technical / Professional Knowledge
Industry trends
Microsoft Office
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Risk management process and frameworks
Business writing skills
Microsoft Excel
Business Acumen
Quantitative Skills
Behavioural Competencies
Applied Learning
Coaching
Communication
Collaborating
Decision Making
Continuous Improvement
Quality Orientation
Technical/Professional Knowledge and Skills
Job Purpose
To realise the detailed design through programming and configuration
Job Responsibilities
Produce working quality software that meets the design under supervision
Deliver component designs under supervision that are robust and fault tolerant as per the minimum required standards
Ensure component designs are supportable, maintainable and re-usable
Deliver software that is observable and scalable
Trouble shoot and problem solve of software issues with guidance
Produce documentation as per organisational standards
Provide Maintenance and support of software in area of accountability
Develop unit test cases and conduct unit testing
Create deployment artefacts and stores in source control library under supervision
Update the asset knowledge base
Ensure integration of own work with other individuals and in team
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy
Seek opportunities to improve business processes, models and systems though agile thinking.
Key Responsibilities
Consultation on projects and quick wins
Development
Unit testing
Software releases
Full accountability of deliverables end-to-end – managing all stakeholders and impacts
Align to coding and design standards.
Submit code for Code Quality reviews
Quality Assurance support
Feedback on progress to Scrum Master / project manager
Timesheet capture
Self-management of capacity and deliverables in alignment with Sprint planning / chosen methodology
Stand-by, Support and Maintenance of systems
Essential Qualifications - NQF Level
Matric / Grade 12 / National Senior Certificate
Preferred Qualification
Certificate in .Net development
Degree or National Diploma or proven experience
Minimum Experience Level
+/- 3 years proven experience
Technical Knowledge
.Net core
SQL server
Understanding of MQ, Topics, XML, XSD, Swagger
Azure or AWS
JavaScript
Angular and CSS
Type of Exposure/Experience
Development experience
Banking
Exposure to agile delivery Scrum, Kanban and or SAFe
Cloud development (Azure or AWS)
UI development
SOA / API
SOAP and Rest
Angular and CSS
Devops toolsets for software releases
JWT / Java Web Tokens
SSL’s
Swaggers / service development
Behavioural Competencies
Managing Work
Collaborating
Quality Orientation
Applied Learning
Initiating Action
Technical/Professional Knowledge and Skills
Job Purpose
Our Client Value Management: Strategy and Commercialisation Business Unit within Retail and Business Banking is looking for a seasoned professional to join our team. In this role you will be required to ensure initiative and project alignment with CVM, RBB and the greater Nedbank,You will be responsible for ensuring roadmaps are understood and CVM impact or enablement required is understood, prioritised and planned for so as to ensure a smooth pipeline into the execution process. we also need to ensure that issues that impact CVM and wider RBB are communicated and resolved.
Job Responsibilities
Build and maintain effective working relationships.
Build strong stakeholder relationships by providing advice on credit processes, policies, documentation and system enhancement.
Ensure clients' expectations are met to the required standards.
Audit staff performance in line with client and operational standards.
Ensure efficient work ethic and achievement of Business Unit strategies and goals.
Draft and present monthly business reports to stakeholders.
Compile and analyze reports from direct reports in accordance with findings, trend analysis and risk indicators.
Ensure team transformational targets are met during recruitment, retention and training process and using preferred suppliers.
Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
Develop and implement action plans to address issues raised in culture surveys.
Create a client service culture. Support implementation of business optimization improvement through team engagement.
Encourage team to generate innovative ideas and share knowledge.
Identify and drive development and implementation of solutions.
Conduct on-the-job training, counselling and coaching.
Identify staff performance gaps from assessment evaluations and analyze performance data.
Adhere to the terms and conditions of employment.
Ensure service level agreements are achieved and maintained.
Maintain and update QA policies and procedures.
Enhance policies and procedures by reviewing and recommending submissions to the business.
Support decision making by gathering and analyzing information from different sources.
Minimum Experience Level
4-6 years in banking, proven record in facilitation, particularly Innovation and Idea generation.
Strong project management skills to create, track and ultimate manage impacts and dependencies
Excellent project management/scrum master skills to drive delivery objectives at a Portfolio level.
Must have experience and used to engaging with Executive and Operational teams
Scaled Agile Framework, Workshop and Innovation Facilitation, Systems, Powerpoint, Business Analysis
Essential Qualifications - NQF Level
Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees
Type of Exposure
Built a high performance culture
Built and maintained stakeholder relationships
Client and Relationship Results
Delivered compliance risk management programmes and advice
Designed Workforce Planning Solutions
Developed and Implemented Communications Strategy
Improved Processes and Culture
Manage internal process
Managed Transformation & Innovation
Managed Relationships
Managed budget
Supported Transformation, Change and continued Improvement
Technical / Professional Knowledge
Communication Strategies
Diversity management
Employee training/development
Governance, Risk and Controls
Principles of project management
Relevant regulatory knowledge
Stakeholder management
Strategic planning
Management information and reporting principles, tools and mechanisms
Client Service Management
Job Purpose
To develop high level end to end design and Macro design in the context of the high level solution architecture to realise the business requirements. To perform consulting servicesto find suitable solutions tovarious business requirements
Job Responsibilities
Make and validate recommendations based on cost and userabilty (feasibility).
Deliver work products according to the agreed time lines and within agreed budget.
Deliver proof of concepts to customers and obtain the necessary sign-off.
Communicate new features to stakeholders through forums.
Engage business stakeholders as per stakeholder lists as well as senior programmers, architecture delivering hardware, software and firmware support across domains (including production environments).
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Participate in research that will enable recommendations related to system software.
Advise and make recommendation on what king of software and availability will be required (medium to high projects).
Key Responsibilities
Consultation on projects and quick wins
Mentoring junior team members
High Level Design and Detailed Design
Development
Full accountability of deliverables end-to-end – managing all stakeholders and impacts.
Set and enforce coding and design standards.
Code Quality reviews
Quality Assurance support and reviews
Feedback on progress to Scrum Master / project manager
Timesheet capture
Self-management of capacity and deliverables in alignment with Sprint planning / chosen methodology
Continuously monitor the product environment and enhance/streamline where appropriate.
Stand-by, Support and Maintenance of existing systems
Essential Qualifications - NQF Level
Post-doctoral Research Degrees/Doctorate
Matric / Grade 12 / National Senior Certificate
Preferred Qualification
Certificate in .Net development advisable
Degree or National Diploma or Experience
Minimum Experience Level
7 to 10 years Information Technology experience, of which 3-4 years in Systems Analysis and design experience
Technical Knowledge
.Net core
SQL server
Understanding of MQ, Topics, XML, XSD, Swagger
Azure or AWS
JavaScript
Angular and CSS
Type of Exposure/Experience
Extensive high-level design experience
Detail Design and mentoring to developers
Consultation experience – projects, business (all stakeholders)
Banking
Pricing and Billing systems
Any cluster (Retail, Business banking and or CIB)
Exposure to agile delivery Scrum, Kanban and or SAFe
Cloud development (Azure or AWS)
Worked with UI development – can prepare mockups
SOA / API
SOAP and Rest
Angular and CSS
Devops toolsets for software releases
JWT / Java Web Tokens
SSL’s
Swaggers / service development
Behavioural Competencies
Collaborating.
Compelling Communication
Decision Making
Driving for Results
Influencing
Innovation
Technical/Professional Knowledge and Skills
Job Purpose
To translate macro design into detailed micro designs which will realise the business solution in their relevant areas of focus. Translate and communicate the required changes to the programmer community. Develop critical component parts.
Job Responsibilities
Analyse, advise and where necessary create technical design relevant to their domain and/or advise across product area.
Provide advice across business units on technological integration opportunities.•Implement learning's from post-mortem meetings.
Deliver work products according to the agreed time lines and within agreed budget.
Liaise with impacted teams through meetings.
Consult with other domain players.
Escalate non-compliance to relevant stakeholders.
Provide consulting on specific technologies to Architecture.
Establish and maintain relationships with peers in other domains.
Recommend and publish technical solutions.
Interpret the business requirements in order to create technical specifications within own product area with an in-depth understanding of impacts across other Product areas (within project environment).
Ensure technological integration across applications.
Delivered systems, products and/or projects which contributed to improved client service.
See to successful signoff of the test pack on the applicable platforms.
Review required document(s).
Analyse level of impact and risk on project and stakeholders .
Deliver impact analysis artefact including effort estimation and time lines.
Assign level of impact and risk.
Review analysis of less complex projects.
Consider industry trends in technical design areas.
Deliver optimal solutions within the capability of the technology across multiple domains.
Participate in building of the current technology landscape.
Consult on problem solving when requested.
Provide guidance on the feasibility of proposed technical solutions and suggest alternatives.
Facilitate technical design sessions and approve component specifications across product domain areas.
Participate in analyst forums.
Attend design forums and participate in proof of concepts.
Advise management on the technical readiness, risk and impact of the proposed implementation to production at all levels of complexity
Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensure delivered systems, process, services and solutions are aligned.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Contribute to a culture conducive to the achievement of transformation goals by participate in Nedbank Culture building initiatives (e.g.. Staff Surveys etc.).
Participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Key Responsibilities
Consultation on projects and quick wins
Mentoring junior team members
High Level Design and Detailed Design
Software Development
Full accountability of deliverables end-to-end – managing all stakeholders and impacts.
Set and enforce coding and design standards.
Code Quality reviews
Quality Assurance support and reviews
Feedback on progress to Scrum Master / project manager
Timesheet capture
Self-management of capacity and deliverables in alignment with Sprint planning / chosen methodology
Continuously monitor the product environment and enhance/streamline where appropriate.
Stand-by, Support and Maintenance of existing systems
Essential Qualifications - NQF Level
Matric / Grade 12 / National Senior Certificate
Preferred Certifications
Extensive high-level design experience
Detail Design and mentoring to developers
Consultation experience – projects, business (all stakeholders)
Exposure to agile delivery, Scrum, Kanban and / or SAFe
Cloud development (Azure or AWS) an advantage
SOA / API
SOAP and Rest
Devops toolsets for software releases
JWT / Java Web Tokens
SSL’s
Swaggers / service development
Pricing and Billing experience
Banking experience
Minimum Experience Level
5+ year experience in programming of which at least 3 years design experience.
Technical Knowledge
Core Java & Java EE (Medium to Advanced)
Spring/Spring Boot
Webservices AS(WAS) and SOAP & REST
Kafka
Mongo DB(preferable)
WebSphere
ORM-Hibernate
DB2 & Medium to Advanced SQL skills
JMS, MQ Queues & Topics (Preferably IBM MQ)
Maven
XML,XSD,JSON etc.
Acquaintance with Cloud & Containerization( Nice to have)
Behavioural Competencies
Decision Making
Influencing
Innovation
Building partnerships
Compelling Communication
Driving for Results
Quality Orientation
Job Purpose
To report on key aspects of the credit portfolio covering origination, profitability, ongoing performance and collections across the Group. The incumbent will be required to provide oversight and contribute to the optimisation of the credit portfolio in line with Nedbank’s strategic objectives.
Job Responsibilities
To provide accurate and insightful analysis and commentary on the credit portfolio across the Group, including business units and subsidiaries
Guide and support Internal (Senior management and the Board) and External Stakeholders (Regulators and the Investor Community) through formal and informal information sharing relating to credit origination, pricing, monitoring, risk migration, portfolio optimisation, collections etc.
Enable the compilation of reliable, accurate, relevant, insightful and timeous reports to relevant stakeholders
Analysis of credit and risk data, including extraction, cleaning, and accuracy of data.
Application of advanced or best practice methods and techniques in the analysis and presentation of information.
Ensure quality reports are produced and where necessary recommend improvements.
Build and maintain an effective working relationship with all stakeholders. Includes developing and expanding own knowledge of credit processes, policies and documentation and business strategies by attending formal credit meetings.
Drive reporting automation and process enhancements in line with the banks digitisation drive.
Participation and contribution to special projects to improve data, reporting standards, and system enhancements.
Assist with secretariat functions for the Group Credit Committee, Executive Credit Committee and other related committees and forums.
Planning and preparation of ad-hoc and special reports as and when required.
Qualifications - NQF Level
Professional Qualifications/ Honour’s Degree - Essential
Post graduate qualification in Risk Management, Accounting or Finance / CA (SA)
Type of Exposure
Bid data, specifically credit
Exposure to the whole credit life cycle
Group-wide exposure to the business including investment banking, retail, business banking, and African operations
Access to senior management and executives across the Group
Working within a group and individually to achieve a common goal
Drafting reports (MS Powerpoint, Word etc)
Knowledge of credit risk management processes
Minimum Experience Level
5 years banking experience that must include 1 – 2 years relevant credit risk reporting experience
Technical / Professional Knowledge
Good knowledge of Banking processes and procedures
Credit, Financial and Accounting principles
Administrative procedures and systems
Data analysis skills
Governance, Risk and Controls
Regulatory knowledge relevant to Credit
Relevant software and systems knowledge
Good business writing skills
Behavioural Competencies
Applied Learning
Building partnerships
Tenacity
Attention to detail and ability to work under pressure
Managing Work
Quality Orientation and attention to detail
Technical/Professional Knowledge and Skills
Job Purpose
To contribute towards business success by facilitating the on-boarding of automation solutions/Virtual Employees and facilitating the acceptance and integration of these solutions within the business client work environment.
Job Responsibilities
Facilitate the creation of the required physical and virtual environment for the automation solution within the clients business and facilitating the creating of the required access
Ensure understanding of the operational requirement of the automation solutions at design stage
Initiate all required applications for the procurement and/or allocation of hardware and software functionality
Remain updated regarding any changes to operational requirements during the development process
Initiate and facilitate the granting of the required system access for the automation solutions during Quality Assurance and Production phases
Liaise with relevant stakeholders regarding anticipated enterprise infrastructure changes and initiate actions to manage these changes
Facilitate all processes to provide operational acceptance/decline of the developed automation solution and related artefacts
Ensure deep understanding of business needs and expectations regarding the operational implications and performance of the automation solutions
Facilitate the business acceptance processes during the warranty period
Ensure that operations support service level agreements are in place
Check and verify the accuracy and completeness of all artefacts on behalf of the business client
Ensure that the automated solution adhere to compliance,policies and procedures
Facilitate the integration of the automation solution into the business environment and support the required business shift processes
Facilitate the integration of automation performance reporting into the overall business MIS reporting processes
Identify possible complications and issues relating to the acceptance of the automation solutions
Facilitate processes to deal with unintended consequences and to optimise the acceptance of the automation solutions
Essential Qualifications - NQF Level
Diploma
Preferred Qualification
NQF Level 6 ICT qualification or equivalent certificate
Minimum Experience Level
3 - 6 years
A proven track record of supporting operations with ICT or automation solutions; At least three years’ experience of operating systems within a large financial services institution
Robotics Process Automation
MS Office 365
Technical / Professional Knowledge
Information systems
Process Engineering Skills
Behavioural Competencies
Delegation and Empowerment
Execution
Operational Decision Making
Aligning Performance for Success
Continuous Improvement
Communication
Leveraging Feedback
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