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Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retai...
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Job Purpose
- To manage the deliverables and development of software and/or maintenance; taking end-to-end enterprise ownership to address client requirements in line with Nedbank Business and Information Technology strategy.
Job Responsibilities
- Ensure operational cost are within budget by actively monitor team budgets and operational spend
- Deliver service to client expectations by managing the achievement of quality and turnaround standards for processes, products, systems or services reducing deviation
- Ensure the delivery of quality project/ systems by actively monitoring project progress against schedules and budget and raising any deviation
- Ensure self and team improve on productivity and efficiency month on month
- Improve client services, processes, products through the application of professional knowledge and skills
- Realise commercial value add in client businesses through the application of professional knowledge and skill
- Ensure client / business needs are met by providing advice and consulting on professional solutions
- Ensure professional solutions that demonstrate a balance of best of breed and return on investment for the client are delivered to client within agreed parameters and timelines
- Build commercially viable relationships with clients though advise provided
- Enable collaborative delivery by establishing as productive working relationships with staff, managers, peers and client
- Maintain effective and productive relationships maintained with vendors
- Maximise return on investment by ensuring that correct are Vendors selected and managed
- Communicate solution build progress by working with key Group Technology or business stakeholders
- Ensure skill development and performance improvement of staff by agreeing staff and resource plans with management and operationalised
- Ensure team work though the review of team work tasks and corrective action implemented when required
- Ensure team processes, systems, protocols, methods, technologies, standards implemented, audited and corrective actions taken when required
- Meet all agreed risk and compliance requirements and mitigate non compliance to standards, policies and regulatory requirements
- Ensure the implementation of strategy by translating activities across business unit
- Ensure delivery on projects though monitoring and providing progress reports on projects
- Enabled and monitor compliance by presenting deviations at relevant forums though project governance
- Ensure delivery of team projects meet customer expectations by managing deviations timeously
- Translate business requirements accurately into project schedules and ensure alignment to requirements
- Ensure satisfactory post implementation review
- Mitigate Project risks by identifying possible risks and raising it at the appropriate forums
- Ensure work delivery by effective planning of a programme of projects and related activities
- Actively institutionalises the organisation’s systems development standards, methods and procedures
- Participates in monitoring and reporting on the progress of systems development.
- Takes action to deal with exceptions, problems and unforeseen events in a timely manner
- Ensure that new systems developments are executed in alignment with system design through the monitoring of procedures
- Ensure that systems development projects are carried out in accordance with the agreed standards, methods and procedures by monitoring s quality assurance systems, processes and measures
- Ensures that adequate capacity is available to support the agreed programme of systems development and that they are optimally utilised and accounted for
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
- Post-Matric degree in Information Technology or Business Management
- Certificate: Management Development , Advanced Diplomas/National 1st Degrees
Type of Exposure
- Achieved Client and Relationship Results
- Achieved Management and Process Results
- Built a high performance culture
- Designed Workforce Planning Solutions
- Developed and Implemented Communications Strategy
- Improved processes and culture
Minimum Experience Level
- 3 to 4 years in managing teams with experience across functional teams
- 7 -10 years Information Technology-related experience
Technical / Professional Knowledge
- Budgeting
- Business administration and management
- Change management
- Client service management
- Diversity management
- Employee training/development
- Financial Accounting Principles
- Governance, Risk and Controls
- Operations planning
- Principles of project management
- Relevant regulatory knowledge
- Service level agreements
- Staff resource planning
- Strategic planning
- Business writing skills
- Management information and reporting principles, tools and mechanisms
- System Development Life cycle(SDLC)
- ITIL
- IT Architecture
- General Communication Skills
- Joint application development
- Organisational structure
- IT Assets management processes
- Behavioural Competencies
- Aligning Performance for Success
- Earning Trust
- Customer Focus
- Guiding Team Success
- Building Talent
- Driving for Results
- Planning and Organizing
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Job Purpose
- To provide actuarial oversight, product development, pricing and management, includin the strategic direction thereof, to internal and external stakeholders of Nedbank Insurance, in line with Nedbank's Client Value Proposition for all segments and products, written on the life licences of Nedbank Insurance.
Job Responsibilities
- Manage a team of Life portfolio owners, namely credit life, simple risk and investments. You will be responsible for the products performance, pricing optimisation and management, and reporting on the same into the Head of Client Solutions and the INEXCO. Additionally, you will be responsble for the successful development of new products, the decommissioning of closed products as well as enhancements to the current range. All of these will be in line with the relevant legislation, and industry and professional guidance notes as appropriate.
- Your team will be expected to oversee the compilation of competitor information and other benchmark data to assess the relative positioning of the products under your responsibility. At all times being mindful of the Nedbank's client centred approach to product development, as well as the associate market conduct consideraions.
- Driving the reporting through real time dashboards, you will be expected to provide the necessary insights to ensure that products perform as expected in line with the 3 year plans, as well as achieving the agreed contributions to earnings. Detailed product reviews are required on a regular basis, and you are expected to provide further insights into the products structure and utilisation.
- Work closely with the other functional areas, namely Distribution and Client Experience to set priorities in the 3 year plans which ensure that the scarce resources are most optimally allocated to meeting client needs. The business relies on your team to provide the conent for all the marketing collateral, whether it is physical or digital in nature.
- Driving the pricing strategy for the products, including the expected levels of contribution to expenses, as well as utlisation of capital, and engage wit the HAF to ensure there is alignment of the function with their oversight responsibilities.
- Stay abreast of developments in your field of expertise, as well as the Insurance Industry in general, both locally and internationally.
- Nedbank is committed to the personal growth and development of all employees. As a member rof the extended leadership team, you will actively contribute to the forming and delivery of the strategy of the business and be expected to inculcate the desire culture, not only within your team but across the business.
People Specification
- Essential Qualification - NQF Level
- Matric / B.Deg (Hons) (Actuarial Sciences)
Fellow of the Actuarial Society of South Africa. Qualified Actuary.
Type of Exposure
- Checking accuracy of reports and records
- Drafting and / or presenting reports
- Built and maintained stakeholder relationships
- Resolving conflict
- Communication internal and external stakeholders
- Influencing stakeholders to obtain buy-in
- Leading a diverse team
- Working in a fast-paced environment.
Minimum Experience Level
- 10 years in an Insurance's Actuarial Field and at least 5+ years post qualification.
Must be a Qualified Actuary / Fellow Member (ASSA)
- Technical / Professional Knowledge
- Business principles
- Business terms and definitions
- Governance, Risk and Controls
- Data analysis
- Relevant software and systems knowledge
- Banking knowledge
- Insurance
- Strategic Analysis
Behavioural Competencies
- Technical/Professional Knowledge and Skills
- Quality Orientation
- Decision Making
- Influencing
- Monitoring Information
- Innovation
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Job Purpose
- To source, negotiate and implement all Contracts and Procurement relating to Motor in line with the Group's overall purpose and vision. This includes compliance, measuring and reporting on transformation targets, cost and efficiency drivers as well as managing overall customer experience for this category.
Job Responsibilities
- Implement the Procurement Motor strategy in line with Nedbank's Insurance overall Procurement strategy.
- Manage all Motor Commodities: VVAPS and Warranty.
- Analyse trends by reviewing management information.
- Assisting stakeholders with budget forecasting by providing commodity information.
- Identifying opportunities to develop sourcing strategy that will result in cost saving by benchmarking and negotiating with internal and external stakeholders.
- Ensure that preferential procurement BBBEE targets are aligned to the Financial Sector Charter (FSC) as determined by the Department of Trade and Industry code of good practice.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
- Develop and maintain policies by understanding and collaborating with stakeholders to determine practical processes.
- Mitigating risks by ensuring that policies and regulatory and industry governance requirements are adhered to.
- Selection of preferred suppliers by conducting a tender or quotation process.
- Drafting and signing of contracts by liaising with Group Legal and stakeholders.
- Ensuring SLA's are met through end to end management of the contract (includes supplier relationship and performance management).
- Measure local procurement and environmental objectives against Nedbank's transformational objectives by conducting surveys or reviewing management information.
- Identifying business requirements by engaging with internal stakeholders to understand business needs.
- Collaboration with stakeholders to implement the sourcing strategy by coordinating workshops; presentations and meetings.
- Exchange of information between stakeholders to achieve the procurement objective by sharing management information.
- Manage and maintain internal and external stakeholder relationships by conducting regular engagements. Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
People Specification
- Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
Preferred Certifications
Type of Exposure
- Working with a group to identify alternative solutions to a problem.
- Managing conflict situations
- Sharing information in different ways to increase stakeholders understanding
- Comparing two or more sets of information
- Review cost against a budget
- Capturing data
- Building and maintaining effective relationships with internal and external stakeholders
- Managing customer expectations
- Interacting with suppliers
- Working in a fast-paced environment
Minimum Experience Level
- 3 years procurement experience in VVAPS and Warranty Motor Commodity within the Short Term Insurance environment. (non-negotiable).
Technical / Professional Knowledge
- Administrative procedures and systems
- Banking knowledge
- Banking procedures
- Business principles
- Business terms and definitions
- Data analysis
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Governance, Risk and Controls
Behavioural Competencies
- Decision Making
- Continuous Improvement
- High-Impact Communication
- Managing Work
- Sustaining Customer Satisfaction
- Technical/Professional Knowledge and Skills
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Job Purpose
- The role of "Specialist: Credit Portfolio Management" within Group Credit Risk reports to the Senior Manager: Credit Risk Appetite and Portfolio Management. The incumbent is responsible for facilitating credit risk appetite and portfolio tilt initiatives across the Group while assisting with various forms of analytics.
Job Responsibilities
Provide intelligence on credit appetite and portfolio management
- Assist in the development of a holistic credit risk appetite and portfolio tilt analytical tools.
- Stay abreast of clusters' credit strategies and monitor alignment to credit risk appetite tolerance levels. recommend changes to credit risk appetite, where appropriate and supported by adequate analysis, to ensure the group can action each element of the credit strategy.
- Identify and recommend credit RWA optimisation and portfolio tilt initiatives for the asset side of the Group's balance sheet.
- Assist in proactively assessing strategic implication of IFRS 9, Basel III and future regulatory changes.
- Contribute to the Group's strategic planning process, including constructive input to allow challenge and debate with business clusters, and recommendations into the Group's portfolio tilt initiatives.
- Provide input and review of the three-year planning process.
Managed financial and business results
- Monitoring and analysis of credit targets/limits/utilisation to ensure business alignment to agreed risk appetite measures.
- Assist in reviewing reports prepared by the business units.
- Make recommendations to enable the alignment of the credit policy and risk appetite.
- Contribute towards financial targets by monitoring and improving credit risk.
Managed stakeholder relationships
- Identify, establish and maintain relationships with key stakeholders.
- Add value to the data obtained, analysis performed, and insights reported.
- Assist in the provision of independent opinion to stakeholders to inform prudent credit risk management.
Managed Internal processes
- Address immediate and emerging risks by performing regular and ad hoc monitoring exercises.
- Ensure compliance of agreed corrective actions by continuous monitoring.
- Ensure alignment of business to policy and regulations by monitoring and making recommendations.
- Ensure accuracy and quality by monitoring work done.
- Produce reports for the Group Credit Committee (GCC) and other committees/forums on agreed matters or ad hoc reporting where required.
- Ability to assist and function in the teams within the greater Group Credit Risk division.
Minimum Experience Level
- 1 – 3 years credit or finance experience, within the banking industry1 – 3 years data analytics and/ or data science skills
- Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Bachelors Degree in Commerce (Finance, Accounting) or Quantitative Risk Management
Type of Exposure
- Conducting root cause analysis
- Analysing situations or data that requires an in-depth evaluation of multiple factors
- Developing ways to minimize risks
- Influencing stakeholders to obtain buy-in for concepts and ideas
- Sharing information in different ways to increase stakeholders understanding
- Executing strategy
- Working with a group to identify alternative solutions to a problem
- Interacting with diverse people
- Building and maintaining effective relationships with internal and external stakeholders
- Analysing and interpreting quantitative and qualitative data
- Interacting with various levels of management
- Managing multiple projects
Technical / Professional Knowledge
- Business Acumen
- Industry trends
- Microsoft Office
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Risk management process and frameworks
- Business writing skills
- Microsoft Excel
- Quantitative Skills
Behavioural Competencies
- Adaptability
- Applied Learning
- Earning Trust
- Communication
- Stress Tolerance
- Driving for results
- Continuous Improvement
- Technical/Professional Knowledge and Skills
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Job Purpose
- To ensure that a cohesive visual brand image is maintained throughout all physical points of presence within the principles of sustainability and the overall Nedbank strategy.
Job Responsibilities
- Improve client experience by understanding strategy and delivering optimal designs and image.
- Interpret and internalise the Nedbank strategies by reading and interpreting the Nedbank strategies; discussing and clarifying strategic intent from the various stakeholders
- Build strong internal and external stakeholder relationships by identifying needs; regular communication; agreeing on processes and delivering on the Service Level Agreement (SLA).
- Create cost conscious designs by delivering value engineered and sustainable design and image solutions; reducing time to market and continuously improving the processes.
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
- Deliver professional architectural services by providing and applying professional knowledge and maintaining design and image standards; specifications and compliance.
- Build trusting working relationships by effective communication; regular meetings; writing and presenting business proposals; engaging; consulting and challenging each other (accountability)..
- Develop conceptual layouts of the physical points of presence by interpreting the Nedbank brand manuals; identifying the key aspects to be incorporated into the physical design; drawing conceptual drawings presenting and obtaining sign off in the design forum.
- Manage the blueprints for points of presence by interpreting business intent per point of presence and creating / maintaining a blueprint in drawings of the ideal point of presence.
- Manage the specifications for all the components applied to the build/ installation of points of presence by identifying and specifying the materials for all components for the points of presence; developing detailed drawings for shop fitting and joinery; developing specifications for furniture; Sanware and electrical fittings and developing and maintaining a build manual and tenant criteria document.
- Ensure compliance by adhering to Local Council regulations; SANS 10400; Corporate Image Compliance (Kit of parts and Blue print); industry specification standards; policies and procedures.
- Evaluate the efficiency of implemented designs and identify improvements by conducting site inspections evaluating efficiency of designs; evaluating stakeholders' feedback and recommending improvements.
- Assess the life cycle durability of materials and components by analysing the Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Minimum Experience Level
- 3 - 5 years commercial / retail interior architecture experience
- 3 – 5 years’ experience in Revit and AutoCAD a must
- Photoshop would be an advantage
Qualifications
- Degree or Diploma in Architecture or Interior Architecture
- Masters degree in Interior Architecture (M Int Prof )
- Green Council accredited (AP Interiors Accredited) or SACAP (South African Council for Architectural Profession) Registration
Type of Exposure
- A creative eye and attention to detail.
- Ability to focus on the detail and big picture simultaneously to craft cohesive spaces.
- Sketching ability, design and 3-D presentation skills.
- Ensuring the accuracy of designs and construction drawings
- Identifying trends, to stay relevant and in-demand.
- Working with a group to identify alternative solutions to a problem.
- Challenging the status quo with a view to improving the environment or peoples understanding
- Superior communication skills to effectively communicate your vision
- Excellent organization skills and the ability to manage multiple design projects
- Knowledge of sustainable practices.
- Engaging with local authorities and external consultants
- Adoption and promotion of agile work practices.
Technical / Professional Knowledge
- Business Acumen
- Business terms and definitions
- Communication Strategies
- Governance, Risk and Controls
- Industry trends
- Microsoft Office
- Principles of financial management
- Principles of project management
- Relevant regulatory knowledge
- Research methodology
- Decision-making process
- Business writing skills
- Cluster Specific Operational Knowledge
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Job Purpose
- To provide quality and accurate business administrative support services to internal and external stakeholders enabling Nedbank to achieve its business goals.
Job Responsibilities
- Action stakeholder requests by capturing and processing the administration request on the relevant system.
- Action vendor invoice payments by capturing and processing the data on the relevant system.
- Perform reconciliations from Supplier invoice and general leadger accounts by comapring with the supporting documents and Management Information Systems (MIS).
- Contribute to revenue increase by driving the submitted sales to completion.
- Compile a catalogue of services by allocating costs per product.
- Ensure recovery of costs for services rendered by maintaining and monitoring the transfer pricing system.
- Ensure delivery of value for services rendered by utilising product MIS as input into vendor engagement meetings for the purpose of driving down costs.
- Monitor departmental financial performance by analysing actual to budget variances.
- Contribute to efficient budget compilation by applying statistical growth information to financial expenditure requirements.
- Minimise financial and reputational risk by ensuring accuracy of processing activities.
- Minimise operational costs by avoiding unnecessary expenditure.
- Provide feedback to internal and external stakeholders by generating and making available relevant reports and MIS.
- Meet and exceed internal and external client needs by timeously responding to queries and actioning the request within the Service Level Agreement (SLA)
- Ensure to follow through relevant tasks by monitoring and verifying the process flow till completion.
- Ensure to verify and authenticate reports, data and transactions by physically extracting, generating and checking reports from the system.
- Verify client information on systems in accordance with Nedbank policies and FICA rules.
- Prepare trustee meeting packs and month end packs for management .
- Maintain and update the administration files and legal documents by saving electronic files on server or physical secure repository.
- Escalate anomalies where cases or call records not found or if there a mismatch of accounts are not logged by emailing Team Manager.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.
Minimum Experience Level
Role specific
- Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
- Diploma: Financial Management / Diploma in Business Administration
Type of Exposure
- Completing various administrative duties (e.g. answering phones; making copies; filing)
- Managing conflict situations
- Comparing two or more sets of information
- Communicating internally
- Tracking cost against a budget
- Capturing data
- Checking accuracy of reports and records
- Drafting reports
- Managing customer expectations
Technical / Professional Knowledge
- Administrative procedures and systems
- Banking knowledge
- Banking procedures
- Business terms and definitions
- Data analysis
- Relevant regulatory knowledge
- Business writing skills
- Product Knowledge
- Relevant system knowledge
- Governance, risk and controls
Behavioural Competencies
- Communication
- Collaborating
- Customer Focus
- Initiating Action
- Work Standards
- Managing Work
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Job Purpose
- To ensure the installation; design; configuration; upgrade; administration; monitoring and maintenance of databases and associated software products in support of operational systems and the development environment. To ensure the integrity; reliability; efficiency and security of enterprises data.
Job Responsibilities
- Install upgrade and patch Db2 on Linux or Unix operating systems
- Create, configure, stop and start Db2 instances
- Create and configure Db2 client instances and ensure connections are configured to the database server.
- Grant revoke or modify Db2 database access to users and/or groups
- Create and configure Db2 databases.
- Create, modify definition of tables, indexes and other Db2 database objects.
- Understand the various Db2 database backup option and be able to take backups and restoring them when required.
- Assist with basic performance and tuning of the database
- Use monitoring tools to identify simple performance problems in the database.
- Write and automate scripts to do various maintenance tasks. (Either Shell scripts, Ansible, Chef or Python)
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Essential Certifications
- IBM Certified Database Associate – DB2 11.1 Fundamentals for LUW
Preferred Certification
- IBM Certified Database Administrator – DB2 11.1 for Linux UNIX and Windows
Minimum Experience Level
- 2- 4 years exposure to IT environment with some DBA knowledge
- Any experience in other Database management systems such as Postgres, Mariadb/mySQL or other would be valued.
Type of Exposure
- Achieved transformation and innovation results
- Designed Workforce Planning Solutions
- Established regulatory monitoring)
- Executed Workforce Planning Deliverables
- Managed Internal Processes
Technical / Professional Knowledge
- Data analysis
- Microsoft Office
- Relevant regulatory knowledge
- Business writing skills
- Information Technology concepts
- System Development Life cycle(SDLC)
- IT Concepts
- DBA Principles and Admin Concepts
- Information management
- Specific technology of relevant to domain
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Job Purpose
- We are looking for two seasoned Product Managers with a unique combination of marketing analytics, product development & sales. In this role you will be required develop products that are based on business and client needs by creating appealing products that will drive sales and give us strong market share. This role is an exciting opportunity to impact our bottom line as an organisation.
Job Responsibilities
- Implement business change initiatives by introducing; managing; making (people change; technological change; process change) happen and keeping Management Information updated.
- Identify; understand and agree the direct and indirect impact of business change initiatives by researching; interviewing affected stakeholders and applying end to end skills set.
- Monitor for continuous improvement by observation; analysing data and providing ongoing feedback.
- Ensure compliance (brand/reputation/other risks) by enforcing regulations; policies and procedures and understanding link from policy - process- system - operating procedures.
- Contribute to updates of standards; policies and procedures by meeting with respective stakeholders; agreeing and recommending changes and sending emails confirming the enhancements.
- Provide innovative solutions for updating processes by defining procedures and facilitating workshops with stakeholders.
- Identify the business issue by observation; analysing management reports and requests from EXCO.
- Identify cost/time/quality/risk aspects of the business issue by investigating the business benefits or problems.
- Set expected performance output by meeting and agreeing with management.
- Obtain and secure stakeholder buy-in to solution by presenting alternative solutions and recommending the best solution.
- Manage internal and external stakeholders by regular meetings and agreeing deliverables.
- Recognise performance improvements by acknowledgement of business improvements from other stakeholders.
- Build trusting relationships with stakeholders by open communication; conducting one-on-one meetings and accepting their input.
- Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees
Preferred Qualification
Post Grad Qualification
Minimum Experience Level
- 3 - 5 years relevant experience in product management.
Behavioural Competencies
- Customer Focus
- Decision Making
- Facilitating Change
- Initiating Action
- Innovation
Technical/Professional Knowledge and Skills
Technical / Professional Knowledge
- Communication Strategies
- Data analysis
- Industry trends
- Principles of financial management
- Relevant regulatory knowledge
- Decision-making process
- Cluster Specific Operational Knowledge
- Governance, risk and controls
Type of Exposure
- Built a high performance culture
- Built and maintained stakeholder relationships
- Client and Relationship Results
- Delivered compliance risk management programmes and advice
- Designed Workforce Planning Solutions
- Developed and Implemented Communications Strategy
- Improved Processes and Culture
- Manage internal process
- Managed Transformation & Innovation
- Managed Process Results
- Managed Relationships
- Managed Self and Team
- Managed budget
- Supported Transformation, Change and continued Improvement
- Provided operational support for Governance, Compliance and risk based assurance
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Job Purpose
- To get results through a complete function (functional synergy), provide competitive advantage for the business, build flexibility and effectiveness of the process function, build functional state-of-the-art-results and credibility and understanding and value all sub-functions. To engage the future through functional best practice strategy and getting "tomorrow's results" through addressing "issues" today.
Job Responsibilities
- Build partnerships with clients to understand the business data and reporting needs and manage expectations.
- Modernize, simplify, and increase efficiencies of the technical platform landscape, using project management expertise to ensure compliance to GT and regulatory requirements.
- Ensure alignment and achievement of CIB Data strategy, create a competitive advantage and improve the brand of the Analytics and Reporting team by translating the Nedbank and CIB strategy into a customised Divisional strategy.
- Keep abreast of competitors and industry practices by conducting research and benchmarking best practices, legislation, and industry standards, through industry trends improve service delivery in collaboration with GT.
- Collaborate with GT to maintain the infrastructure, environmental, security and applications for data and report delivery in line with service level agreements.
- Input into the CIB Disaster Recovery environment to facilitate business continuity and compliance with data regulations.
- Continuously enhance quality by reviewing and improving processes, systems and workflows
- Deliver and improve client service year on year by conducting quarterly client indicator performance reviews.
- Build, manage and maintain sustainable internal and external stakeholder relationships.
- Build trust and respect in working relationships with manager, direct reports, peers and other managers with the ability to influence above and below.
- Enable achievement of functional and Business Unit objectives.
- Deliver promised function business and project plan objectives.
- Drive continuous, optimized improvement in the interest of the bank.
- Ensure decisions are made in the best interest of the business, not just the function and the quality of services are above the industry norm.
- Ensure compliance of function to governance and regulatory requirements.
- Ensure synergy and value add to business by coordinating and integrating various department activities and minimizing risk.
- Create a culture of entrepreneurship.
- Ensure alignment and achievement of strategy and create a competitive advantage by translating the Nedbank and Business Unit strategy into a customized Divisional strategy.
- Develop and introduce a people strategy that will create a culture that drives the Cluster and Nedbank's vision and values.
- Build a high-performance team.
Essential Qualifications
- Professional Qualifications/Honour’s Degree
Preferred Qualification
- B.Tech IT
- B.Com Honours in Information Systems
- B.Sc in Computer Science
- MBA or equivalent
Minimum Experience Level
- 10-15 years’ experience in IT delivery and senior business leadership roles of which 5 years in project delivery
- 3 years in a managerial role
- Type of Exposure
- Managing a team of managers
- Coaching and mentoring others
- Building a community of leaders
- Identifying/select talent
- Managing multiple functions
- Financial services; preferable banking
- Modelling and encourage a corporate culture
- Developing a divisional strategy plan
- Developing succession plans
- Presenting to senior leaders
- Managing business risks
- Managing a function or division
- Executing major organisational change
Technical / Professional Knowledge
- Budgeting
- Business administration and management
- Business principles
- Business terms and definitions
- Capacity planning
- Change management
- Communication Strategies
- Diversity management
- Employee training/development
- Financial Accounting Principles
- Governance, Risk and Controls
- Organisational behaviour theory
- Principles of project management
- Relevant Nedbank product knowledge
- Relevant regulatory knowledge
- Stakeholder management
- Strategic planning
- Talent management
- Business writing skills
- Management information and reporting principles, tools and mechanisms
- Client Service Management
Behavioural Competencies
- Operational Decision Making
- Building Organizational Talent
- Compelling Communication
- Driving Execution
- Financial Acumen
- Strategic Influence
Method of Application
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