Latest Jobs at Old Mutual

Job Description

We are looking for someone who works independently taking full responsibility for a certain area. Works on software engineering projects using available frameworks and tools and establishing plans for projects with on-time and on-budget project goals. Primary role in Software Development in line with agreed plans and strategies.

• Actively participate in the planning, estimation and sizing of epics, features, stories to be delivered
• Delivery of a well-structured and standard designed solutions within the timelines agreed with the delivery team
• The management and optimization of applications for maximum speed and scalability
• Contribute to the retrospective reviews to introduce efficiencies which will ensure quicker delivery with high quality to our clients

Job Requirements

• IT Related Tertiary Qualification
• 5+ Years' experience working as a developer
• Develop and support software including applications, database integration, interfaces, and new functionality enhancements.
• Experience in microservices architecture and RESTful API services
• Familiarity working with Cloud Technologies (AWS)
• Knowledge of frontend JavaScript frameworks such as Angular
• Knowledge of CI/CD practices

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Job Description

This contract position is that of an Administrator, who will be required to perform administrative duties in line with business requirements, and will be accountable for achieving results through own efforts.
The incumbents will be working in a technically advanced and evolving department and may also be required to make outbound calls and receive inbound calls.

Role Requirements

• Matric essential [with either Biology, mathematics or Accounting advantageous]
• Administrative experience is essential.
• Telephony call centre experience is advantageous.
• Well- developed written and verbal communication skills
• Life insurance product and process knowledge beneficial.
• Excellent communication skills in English (full fluency) with an additional African language advantageous
• Proficient in MS Office suites i.e.  Word, Excel, Powerpoint
• Self- managed and strong team player.
• Good interpersonal skills.
• Excellent work ethic with a high degree of accuracy.
• Deadline and Target driven.
• Ability to work under pressure.
• High sense of client care.
• Deal with a variety of clients telephonically, assisting them in resolving queries and provide accurate information.
• Advise clients on requirements and procedures.
• Keep abreast of all product, process and system changes and developments.
• Must be able to work at flexible times (flexible start times from 08h00 to 8h30)& end the day at flexible times (flexible end times from 16h30 to 19h00 accordingly)(these hours might change in order to meet business needs)

go to method of application »

Job Description

We are looking for someone who works independently taking full responsibility for a certain area. Works on software engineering projects using available frameworks and tools and establishing plans for projects with on-time and on-budget project goals. Primary role in Software Development in line with agreed plans and strategies.

• Actively participate in the planning, estimation and sizing of epics, features, stories to be delivered
• Delivery of a well-structured and standard designed solutions within the timelines agreed with the delivery team
• The management and optimization of applications for maximum speed and scalability
• Contribute to the retrospective reviews to introduce efficiencies which will ensure quicker delivery with high quality to our clients

Job Requirements

• IT Related Tertiary Qualification
• 3+ years’ experience working as a software developer
• Develop and support software including applications, database integration, interfaces, and new functionality enhancements.
• Experience in microservices architecture and RESTful API services
• Familiarity working with Cloud Technologies (AWS)
• Knowledge of frontend JavaScript frameworks such as Angular
• Knowledge of CI/CD practices

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Job Description

• Execution of the On-Platform Business Solutions growth and profitability drivers and enhance the organisations presence and reputation within the general insurance industry. Deliver channel value proposition to build and cement relationships in portfolio of brokers.
• Execution of the On-Platform Business Solutions growth and profitability drivers and enhance the organisations presence and reputation within the general insurance industry.
• Deliver consistent growth on Gross Written Premium (Monthly / Quarterly / Annually) through ensuring quotes and sales are continuously hitting planned targets.
• Proactively monitor sales trends and identify and implement corrective actions as required. (i.e. drive new business by managing quotations and conversion ratios to guide conversations / provide status updates)
• Deliver profitability and growth targets by ensuring that services and solutions provided to our brokers within the candidate’s portfolio meets or exceeds defined service level agreements.
• Deliver on coordinated business development opportunities.
• Support the Senior Relationship Manager make and deliver presentations to brokers to ensure alignment of broker and insurer goals and objectives and clearly present the economic result of the business relationship between the two parties.
• Ensure statutory and legislative knowledge is always current in order to resolve broker issues, queries as well as customer complaints.
• Be able to advise the business on corrective solutions to mitigate compliance and business risks and to improve the customer experience whilst complying with governance requirements.
• Ensure adherence to contract rights and obligations, organisational policies, practices and procedures.
• Ensure and execute, where necessary, the audit findings are remediated within agreed timelines.
• Ensure a consistent, detailed understanding amongst your peers within the team that business development targets, goals, performance levels, products, business rules and conditions.
• Explore as well as drive opportunities to improve and expand product and service offerings.
• Collaborate with PLCC, Centre of Excellence Underwriting, Sales a and Services Operations and Claims to develop or enhance the current underwriting strategy with the intent to manage the risk and quality of the business being underwritten, while driving growth targets.
• Lead the implementation of measures that monitor the quality and speed of services provided to brokers / customers.
• Agree and drive targets with brokers to achieve growth and profitability budgets
• Identify cross & up selling opportunities across all products.

Continuous improvement to ensure effective service

• Deliver on campaigns and interventions in line with opportunities, available resources, product scope and best practices.
• Lead the measurement, assessment and reporting on the performance of the portfolio.
• Drive the efficiencies that are required from on-platform activities by brokers.
• Ensure that any duplication or wastage is eliminated from the processes within the portfolio.

Service delivery to ensure customer satisfaction

• Maintain service, quality and desired outputs across the business process by ensuring compliance to tactical policies, procedures and standards.
• Establish productive operational relationships with key stakeholders in the various channels and administrative teams.
• Develop work routines in line with operational plans / schedules in order to manage achievement of service delivery goals.
• Share knowledge on, and participate in the creation of new standards, control systems and procedures to maintain service delivery.

Ensure cost efficiency through financial and corporate governance

• Contribute to the development and implementation of fit for purpose budgets.
• Manage supplier relationships, and budgets associated with projects.

Manage quality people practices

• Align own behaviour with the organisation culture and values.
• Share and transfer multiple product, process and systems knowledge to colleagues and team members.
• Collaborate and work with the business to deliver required quotes, sales as well as service levels.
• Actively share information with other team members regarding successes, issues, trends and ideas.