Latest Jobs at Vector Logistics

Job Purpose

• The IT Service Delivery & Projects Analyst key objective is to ensure the IT operational service are delivered to enable the day to day running of the Vector operations. A key element of the operational IT includes the IT support services and allocation of support for the full Vector wide IT landscape. Focus on customer satisfaction, high service delivery, meeting SLAs to deliver quality functional operational IT. The logistics environment requires ongoing IT investment and operational flexibility enabled through delivery of IT technology and infrastructure projects. The role requires enablement of IT infrastructure projects to be delivered within agreed timelines, to a high standard of quality and within budget. To provide continuous service to the entire business (all Vector sites and depots (including 3rd party sites where applicable)) with the relevant level of support and efficiency. Deliver operational IT infrastructure projects to ensure delivery on time within scope and budget. 

Key Responsibilities

Vector IT Service Delivery:

• Manage the delivery of IT support services and allocation of support for the full Vector wide IT landscape.
• Ensure continuous customer satisfaction, cost minimization, and experience maximisation.
• Proactively manage and report on operational IT SLA’s
• File periodic reports to top management on the performance of the team, customers complain, and suggestions on how to improve on service delivery.
• Maintain database of all IT assets including PC’s, Laptops, Printers, Scanners, AP’s, Networking equipment, etc. to ensure the business IT register is fully updated for management and support purposes.
• Develop and implement policies and procedures for electronic data processing and computer systems operations and development.
• Meet with departmental managers to discuss system requirements, specifications, costs, and timelines.
• Identify and prepare hardware for disposal when appropriate.
• Manage IT services sourced from within the company or from 3rd Party service providers.

IT Infrastructure and Operational IT Project Management:

• To establish, implement, develop, and control best practices for project management across all operating entities for IT operational related projects.
• Develop and maintain an appropriate IT infrastructure that supports the needs of the business and provide technological support to the organization across all sites, e.g. desktops, printers, phone/PABX, projectors, servers, bandwidth, server capacity, LAN, and WAN, etc.
• Involved in the scoping development and execution of an enterprise-wide disaster recovery and business continuity plan.
• Define how the scope, goals, and deliverables of Technology & Application related projects should support business goals, in collaboration with senior management.
• Support project initiatives, including identifying and analysing preliminary business needs, time and resource estimates, defining the project scope and objectives, and getting business user sign-off.
• Ensure project scope and business benefit is clearly defined and understood across the stakeholder base.
• Serves as the point of escalation for all complex or unresolved Data and IT queries/incidents and complaints.
• Review and assess future hardware and software requirements to satisfy IT business needs.
• Maintain current and accurate inventory of technology hardware, software and resources.
• Implement architectural designs and solutions to support business strategic objectives. 

IT Service Desk Experience Management:

• Proactively identify risks and opportunities of both business and technical plans; identify risk mitigation strategies and contingency plans for all identified risks.
• In conjunction with the project sponsor and Technology & Application Project Managers, provide a detailed plan of how project risk will be managed or eliminated.
• Provide a weekly IT Portfolio level status report with major risk factors when the mitigation approach impacts the project timeline, budget or objectives.
• Coordinate the IT risk management plan and risk mitigation strategy across all technology & application related projects within the IT Portfolio and manage the execution within the individual projects.
• Facilitate and co-ordinate the external IT General controls review.
• Co-ordinate appropriate audit responses and ensure appropriate corrective action and mitigation plans are implemented and executed on.
• Ensure consistency of IT General controls are applied across all Vector operating entities where appropriate.
• Ensure IT Policies and Procedures are updated, maintained and aligned with Audit recommendations and IT Governance and security best practices.

Other Responsibilities:

• Support the Service Delivery Manager with the implementation of an agreed formal transition management process, which will transition technology & application related projects from project mode to operational run mode in a controlled and structured manager.
• Support and maintain solutions post project closure.
• Play a supporting role in the implementation of IT Governance, Risk Management and Compliance policies, processes, procedures, and IT controls training materials to keep IT colleagues informed of relevant industry, legislative and regulatory requirements, and changes.
• Continue professional development through attendance in Vector meetings, professional seminars and conferences.
• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning, prioritising and self-development.
• Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
• Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
• Support and drive the business core values.
• Manage colleagues and clients’ expectations and communicate appropriately.
• Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.

Key Relationships

Internal:

• Business Analysts.
• Senior Managers.
• Executives.
• IT Director.
• Major Stakeholders.

External:

• Contractors.
• External Vendors.

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience

• Solid IT grounding across broad IT Technology and Applications landscape.
• Minimum of 3 year's experience obtained through expose to diverse facets of IT.
• Matric.
• 3 Year relevant degree or diploma.
• Sound knowledge and experience in service management / project methodologies i.e. ITIL, Prince 2 / PMBOK.
• Proven track record in structured analytical problem solving.
• Good negotiation and influencing skills.
• Exposure to Cyber Risk and Governance frameworks.
• Demonstrate effective communication, both orally and in writing, with subordinates, colleagues, clients, and customers including producing reports, preparing, organising and delivering presentations using appropriate tools and techniques, and taking a leading role in meetings and discussions.  

Skills and Competencies

• Initiative and assertiveness.
• Tolerance of stress and pressure.
• Attention to detail.
• Analytical with financial acumen.
• Deadline driven.
• Able to prioritise.
• Organisational awareness.
• Ability to interface and demonstrate leadership.
• Ability to work independently and in a team-oriented, collaborative environment.
• Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
• Ability to read communication styles of project team leads, team members, and contractors who come from a broad spectrum of disciplines.
• Persuasive, encouraging, and motivating.
• Ability to defuse tension among and between project teams, should it arise.
• Adept at conducting research into project-related issues and products.
• Ability to learn, understand, and apply new technologies / processes.

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Job Purpose

• The Management Accountant will be responsible to provide management accounting support and insight for the relevant customer/principal/depot.

Key Responsibilities

Pricing:

• Partner with customer managers to develop principal/customer specific pricing strategies.
• Maintain profitability through development of price adjustment negotiation packs.
• Monitor in/efficiencies that need to be taken into pricing.
• Draft commercial terms of agreements.

Budgeting and Forecasting:

• Preparation of the annual budget and quarterly and monthly forecast pack for presentation to exec.
• Coordinating the budget inputs from various depts across the business, performing reasonableness checks, marrying operational stats to financial KPI’s.

Project Management:

• Responsible for identifying logistics areas for process improvement and cost savings to ensure expectations are met.
• Lead, manage and facilitate reporting improvement projects across the business.
• Monitor industry standards, trends including technological trends, or practices to identify developments in logistics planning/execution and reporting.
• Identify training, coaching and mentoring opportunities where possible for the team to achieve performance targets.

Reporting:

• Oversee, analyze and interrogate results in TM1 by customer/principal and depot.
• Managing the focused delivery of an accurate monthly scorecard.
• Understanding and managing of the data accuracy and reconciliation in TM1.
• Streamlining existing processes and removing manual/paper-based tasks in order to reduce the risk of human error and improve speed of information delivery.
• Overseeing the balancing of all reports, sign off on recons and documented investigation of variances.
• Publish weekly and monthly “snapshot” reports as required by the business in an accurate and timely manner by:
• Developing a broad knowledge base of the organizational processes and policies.
• Staying fully informed of operational objectives, performance and critical trends.
• Focusing on the compilation of a monthly commercial reporting pack that highlights.
• Focus points for the month, exposes core issues, generates action plans and assigns responsibilities.
• Engaging with Management through presentation of the monthly commercial report and follow-up sessions where appropriate in order to provide the business with the tools to make informed strategic decisions, implement change and maximize profitability.
• Assist in the review and actioning of TM1 variance reports prepared using data extracted from TM1.
• Analyse and explain KPI fluctuations and variances.
• Provide monthly commentary for submission to the Commercial Manager.
• Track contracted commercial arrangements and ensure adequate billings/provisions are accounted for accurately and completely within the relevant month end financial data.

Cost analysis (ABC Model):

• Understand the ABC Model and cost drivers.
• Provide commercial insight into variances of cost drivers month on month.
• Identify changes in the business that need to flow through the model.
• Maintain data process flows and present changes at commercial team meetings.
• Analyse costs against budgets and forecasts.
• Provide input driving optimisation of efficiencies in the depot environment.
• Analyse all input costs within the cost centre.
• Analyse proposed changes to cost allocation (as a result of trials or change in specifications) and assist with data collection of new business proposals.
• Implement cost management initiatives within the team.

Variance Analysis:

• Understand the SAP cost centers and the upload into TM1 to assist in variance explanations.
• Prepare presentation of major variances to Commercial Manager.
• Participate in investigations and audits to support initiatives designed to control costs and maximize profits.
• Provide commentary on the monthly reporting packs, ABC model month on month variance analysis.
• Calculate the actual impact of changes that have been made and new cost allocation and present to Management Accountant.
• Analyse actual KPI’s versus budget and work with the teams to address areas of non-conformance or concern proactively and timeously.

Information and Data Management:

• Ensure team members accurately and regularly capture data into the information system to enable access to reliable data and reporting for trend analysis and decision making.
• Share relevant data with management teams to enable reliable business decision making.
• Take responsibility for data accuracy and completeness for the relevant model.

Customer Service:

• Respond to customer queries regarding information relating to the Operations activities.
• Engage with Fleet Management, Operations team, Planning and Finance to improve efficiency and reduce cost to serve in order to provide cost effective customer service.
• Act as global go-to person for all Operations data quality related questions.

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience

• Matric.
• Minimum a BCom or equivalent.
• CIMA / CA qualification will be an advantage.
• 3 to 5 years management accounting experience, including commercial costing and some exposure to processing or manufacturing environments.

Skills and Competencies

• Computer literacy (SAP and MS Office skills prerequisite).
• Report writing.

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Job Purpose

• Ensure effective Human Resources support to the business unit/factory through adequate delivery of HR Services, practices, procedures.

Key Responsibilities

Employee Relations

• Provide advice to line managers regarding the conduct and misconduct management processes.
• Provide advice to line managers and investigate/process disciplinary cases.
• Provide advice to line managers and investigate/process grievances.
• Review practices to ensure statutory compliance and regularly provide guidance to line managers.
• Manage the housing and SQ allocations and associated evictions.
• Participate in consultations with organized labor.
• Coach Line Managers on effective delivery of Disciplinary hearings.
• Represent the organization at CCMA (Conciliation and Arbitration).
• Chair the monthly meetings with Shop Stewards in the absence of HRBP.
• Manage and coordinate employee wellness including coordination of clinics, KKS, and capacity in meetings.

Resourcing

• Process permissions to recruit (workflow).
• Process the offers of employment/negotiation.
• Ensure that the Resourcing process is adhered to and jobs are timeously advertised on the eRecruitment and tracked.
• Manage and conduct interviews with Line Managers and selection test and make recommendations to Line for all C Band and lower positions.
• Supervise the orientation of new employees.
• Manage probationary reviews, employee evaluations and terminations.
• Ensure that the site job profiles are relevant and up to date and where job evaluation is required necessary arrangements are made with Line Manager and HRBP.

Talent Management

• Coach Line Manager on Performance Management Process and Talent & Org
• Review process.
• Facilitate Consistency Reviews and Talent & Org Review meetings.
• Coordinate the performance appraisal documents and consolidate performance ratings.
• Drive the succession planning for the site/ region.
• Facilitate employment equity target setting and monitor profile.

Health and Safety Compliance

• Manage the IOD/minor injury treatment process and reporting.
• Assist Risk Officer in monitoring IOD cases.

Organizational Design

• Liaise with Line Managers to get rationale for proposed positions, draw up new proposed org and submit to HRBP for sign off.
• Manage and update business organisational structure on SAP and ensure that all structures are up to date.
• Drive change management initiatives in line with the business and organisational objectives.

Training Development

• Compile training matrix from Appraisal doc.
• Facilitate HR training including adhoc refresher for employees and Line Managers.
• Drive Development Plans for all employees in C Band positions.

Employment Equity

• Drawing quarterly reports and discuss at EE meeting also using the same reports of appointments.
• Drive staff profile as per agreed KPI for the site by effectively engaging and advising Line Managers.

HR Administration

• Manage new employee on-boarding process.
• Manage terminations and exit interviews.
• Manage the capturing of HR information and data into the relevant systems and assure the integrity of the data.
• Provide advice and information to management and employees on HR policies and procedures, including equal opportunity, anti-discrimination and occupational health and safety programmes.
• Advise management on work matters, career development, personal problems and industrial matters.
• Counsel employees on policies and rules relating to employment policies and programmes, and on the company’s rules and regulations.
• Prepare and process employment and personnel reports and surveys.
• Provide advice and assistance to staff members regarding possible
• discrimination on the basis of race, religion, non-relevant physical or mental disability, sex and age.
• Audit and draft compliant issues related to Eco wise and Capacity (5 files to be audited per month).
• Quarterly checks on allowances (e.g.: cold allowance) and compare with actual employees working in department.
• Run and analyze HR reports, and discuss with business (to update monthly dashboard.

KPI’s

• Reduction of Disciplinary and CCMA Cases.
• Drive statutory compliance in terms of BCEA.
• Analyse HR Reports.
• Accuracy and currency of HR data.
• Achieve agreed EE/ACI targets.
• Reduction of Overtime and Absenteeism.
• Development Plan in place for all Successors in C Band position.

Key Relationships

Internal

• Employees.
• Line managers.

External

• Unions.

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience

• Matric.
• Degree in Human Resource Management.
• Valid Code EB drivers’ license.
• Must have at least 3-5 years' experience as a HR generalist.
• Must have IR experience.

Skills and Competencies

• Verbal and written communication.
• Able to work under pressure.
• Computer literacy.
• Report writing.
• Interpersonal.
• Negotiation.
• Logical thinking.
• Problem solving.
• Decision-making.
• Analytical thinking.
• Presentation.
• Administrative and organization.
• Numeracy.

Attributes

• Initiative and assertive.
• Tolerant of stress and pressure.
• Proactive.
• Attention to detail.
• Result focused.
• People orientated.
• Able to interact at all levels of the organization.
• Able to plan ahead and manage time.
• Able to priorities.
• Ability to build relationships with internal and external stakeholders.
• Confidentiality, tact and discretion when dealing with people.

Knowledge

• HR principles and practices.
• Employment and labor legislation.
• Change Management Processes.
• Business unit processes.
• Health and safety policies and procedures.
• HR systems.

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Job Purpose

• The Total Reward Manager is a key member of the Human Resources team, responsible for leading and managing the organisation’s reward and benefits portfolio. Working closely with the Reward Executive, this role focuses on designing and delivering competitive, data-driven total reward strategies that support business objectives. The successful candidate will bring strong market insight, analytical capability and a passion for best-practice reward solutions to ensure the organisation remains competitive and future-focused.

Key Responsibilities

Reward and Benefits: 

• Responsible for the execution of the reward strategy and implementation of the Reward framework and processes.
• Provide technical and consultative assistance to HR business partners and line managers on the design, implementation and communication of reward programmes.
• Guide and assist on the development and implementation of reward and benefit policies
• Conduct market analysis and ensure that all reward programmes (such as pay structures, benefit plans, incentive schemes, etc) are competitive.
• Responsible for the job evaluation process.
• Ensure that remuneration structures are upheld and that there is consistency in application across the business.
• Manage the Annual Review cycle from mandate preparation to complete execution of the annual review process.
• Assist with salary proposals.
• Recognition scheme implementation and management.
• Understand and interpret statutory requirements and how these impact company benefits e.g. pension and provident funds, medical aids.

People Management:

• Assign, supervise and review the work performance of subordinates.
• Plan, organise, lead, and develop subordinates' work plans.
• Promote teamwork, provide support, manage, and evaluate performance by creating and maintaining individual development plans and performance contracts for subordinates.
• Develop and coach team members and subordinates.

Stakeholder Relations Management:

• Manage relationships with vendors such as Benefit administrators.
• Management of Risk from Internal and External Stakeholders.
• Ensure compliance to all relevant legislation.

Key Relationships

Internal:

• Senior Management.
• HR Team.
• Department Heads and Managers.
• Employees.
• Employee Representatives.

External:

• Remuneration and Benefits Consultants.
• Industry Associations.
• Regulatory Bodies.
• Medical Aid, Pension & Provident Fund Providers.
• Service Providers.

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience:

• Must have Matric.
• GRP qualification will be advantageous.
• Relevant Bachelor’s degree with at least 5-8 years’ experience in a dynamic reward environment.

Skills and Competencies:

• Communication: The ability to effectively convey information, ideas, and instructions to individuals and groups, both verbally and in writing.
• Interpersonal Skills: The ability to build and maintain positive relationships with colleagues, clients, and stakeholders.
• Leadership: The ability to inspire and motivate others to achieve common goals and objectives.
• Problem-Solving: The ability to identify and solve problems in a timely and effective manner.
• Time Management: The ability to manage one's time effectively and prioritize tasks to meet deadlines. 

Technical Skills:

• Microsoft Office Suite: Proficiency in using Microsoft Word, Excel, PowerPoint, and Outlook for creating documents, spreadsheets, presentations, and managing emails.
• Deep understanding of reward structures, incentive plans and benefits.
• Project Management: The ability to plan, execute, and monitor projects to achieve specific goals and objectives.
• Data Analysis: The ability to collect, analyse, and interpret data to make informed decisions and recommendations.

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Job Purpose

• To develop and execute the Vector Business and Principals execution requirements including sales goals, shelf health and people management within the region.  
• To provide tactical and operational leadership and support to the regional sales team.

Key Responsibilities

Sales Management:

• Execute the National Sales strategy.
• Develop in-store activations to drive sales.
• Manage and monitor strategic target achievement for region.
• Attend national meetings are required.
• Drive the implementation of the pricing strategy and practices.
• Develop key internal relationships in various functional areas and at various levels with Principals (NAM’s); Operations Managers; Buyers and Franchisee Owners.
• Report on regional competitor activity and performance.
• Develop, implement and manage regional sales objectives.
• Constantly analyze statistics regarding the number of sales made in a given time period.
• Drive the achievement of applicable strategic and operational targets. (cycle and monthly)
• Execute Principals sales team promotional activities across the region and report.
• Drive the achievement of regional sales budgets in terms of volumes.

Customer Relationship Management:

• Maintain and expand the customer base by building and maintaining good relationships with key customers and recognizing new customer opportunities.
• Understand key customers’ in-store processes as well as their requirements and trends; and ensure adherence to processes.
• Gather regional market intelligence on national accounts and key regional accounts.
• Manage and co-ordinate regional resources in line with customer plans in order to achieve customer requirements (call cycles etc.).
• Ensure the customer service excellence is implemented and maintained in line with Vector Leadership Standards.
• Resolve escalated customer queries and issues professionally within 24hours and in the best interest of all parties. Escalate accordingly if not resolved.
• Conduct Principal Trade Visits as required and according to monthly planners.

Financial Management:

• Control regional sales OPEX budgets in terms of volumes.
• Drive achievement of both sales and returns targets.

Regional Management:
Human Resources:

• Ensure all new and existing employees are inducted accordingly and timeously.
• Ensure leave planners are in place and maintained according to company standards.
• Manage Casual Labour in line with Regional Budget & legislative requirements.
• Monthly sign – off of payroll for region including management / control of acting allowances & travel allowances ensuring RMP Compliance.
• Manage regional headcount in line with budget; ensure sign-off of organization charts monthly.
• Ensure IR Matters for region are managed in line with legislation & company policy.
• Manage the employee relations climate and ensure corrective action is taken where required in line with relevant legislation and company policy.
• Lead the regional team towards meeting strategic objectives and targets through regular communication and utilization of the full organizational talent management tool set.
• Conduct regular performance appraisals with subordinates and ensure that the process is cascaded throughout the regional team.
• Coach and support team members where necessary to achieve objectives.
• Manage and deliver on succession plans to enable the development of a future generation of leaders and specialists and ensure optimal turnover and retention levels are maintained.
• Champion training and development of the team through the utilization of available training opportunities or by contributing to the development of new training solutions in collaboration with regional and national training specialists.
• Develop and manage high performance multi-disciplinary teams in order to solve problems within the region.
• Encourage skills workshops between multi-disciplinary teams and across the regional team to realize the transfer of skills.
• Conduct weekly management meetings and ensure that records are kept and shared across the team and that action plans agreed to within team meetings are delivered upon.
• Monitor team performance and provide regular feedback.

Asset Management:

• Ensure that all assets are managed & maintained per employee (ie: cellphones; 3g cards; tablets; vehicles; laptops; uniforms; access cards; fuel cards).
• Ensure vehicle inspections are completed by the RSM quarterly.
• Manage Fleet including private mileage; fuel cards; speeding; accident investigations.
• Manage above in accordance with company policy and rules.

Handheld Technology (HHT):

• Monitor reports daily.
• Ensure collage is updated accordingly to monthly ASM Planner.
• Track monthly priorities weekly (ie: key activities by principal by month).
• Sign off store lists for priorities.
• Ensure promotional execution is achieved.
• Ensure Shelf Health Scorecards are completed as per target of 30 per ASM per month and VTM achieve monthly SLA (90%).
• Strike Rate at 80% collage vs planned.

In-Store and Trade Management:

• Trade Visit: RSM to spend one day per month in the trade with each ASM.
• Ensure Review Meetings are accordingly actioned: Buyer Quarterly meetings; Regional Operations meetings are done monthly.

Returns Management:

• Report on Year to Date (YTD) returns VS target.
• Ensure returns are completed weekly and cleared from back up.
• Report thermally abused stock to Call Centre as required.

Call Cycles:

• Sign Off Call Cycles: check and validate.
• Ensure that changes to Call Cycles are logged and uploaded into respective system.  
• All sales employees on HR SAP must have a call cycle on system.
• RSM to ensure all stores categorized as A+, A,B,C,D are covered by call cycles unless strategically not on to be called on.

Key Relationships

Internal:

•  Customer service Centre; Supply Chain; Customers; Operations team; NAM’s; RSM’s. 

External:

• Principals RSM’s; Customers Buyers; Franchisee Owners.

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience

• Matric.
• Degree or Diploma in management, business administration and or marketing.
• Valid Code EB drivers’ License.
• 5 to 8 years' experience in a customer and sales force operational role that includes coordinating sales teams and managing complex and/or significant customer relationships.

Skills and Competencies

Knowledge

• Business principles.
• Company economics (supply and demand).
• Sales principles and methodologies.
• The regional market and competitors.

Skills

• Planning and organization.
• Negotiation.
• Project management.
• Computer literacy (MS Office).
• Verbal and written communication.
• Report writing.
• Presentation Skills.
• Interpersonal.
• Logical thinking.
• Innovative thinking.
• Problem solving.
• Decision-making.
• Analytical and evaluative thinking.