Latest Jobs at Volvo Group

What you will do

The main purpose of the job is to produce the required labor hours through maintenance and repair work, in accordance with the Company quality and efficiency standards.

Job Objectives:

• Fault-finding and diagnosis on Volvo Products by interpreting product “under performance” and/or failure.
• Interpret and implement information in Volvo Manual and Service Literature.
• By following directives provided in Workshop Manuals, produce work of Volvo acceptable standards.
• Follow repair, maintenance instructions and specifications as per the manual.
• Ensure excellence in customer service delivery through meticulously following procedures/processes.
• Provide comprehensive and accurate reports on diagnosis, assessment of component/part, failures, observations, actions and recommendations.
• Follow procedures for breakdown work:
• Liaise with driver before responding to customer breakdowns;
• Ensure the correct documentation is in place and accurately completed before submission.
• Compliance to ISO 9001 and other Safety standards.

Qualifications & Job Experience

• Matric/N3.
• Trade Test Certificate - Qualified Diesel Mechanic.
• 3 years Dealership experience in maintenance and repairs of heavy commercial vehicles.

Key Competencies

• Ability to read all relevant measuring equipment.
• Knowledge/skills to effect correct repair work.
• Ability to interpret technical manuals and specifications and put into practice.
• Must be able to speak, read and write English.
• Computer literacy.

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What you will do

The main purpose of the job is to provide diagnostic and fault-finding expertise for all auto-electrical work including advice to technicians where required.

Job Objectives:

• Fault tracing and diagnosis on Volvo Products.
• Apply knowledge and experience to interpret symptoms of “under performance” or failure of components.
• Follow directives provided in Workshop Manuals.
• Interpret Volvo manuals, specifications, directives and instructions.
• Produce work of acceptable standards as per instructions/directives.
• Produce and maintain work of acceptable standard.
• Follow repair and maintenance instructions and specifications provided in Manual and Service Literature.
• Follow procedures/processes to ensure vehicles/components are presented to customers in acceptable condition.
• Provide comprehensive and accurate reports of diagnosis, assessment of component/part failures, observations, actions and recommendations.
• Document observations, actions, recommendations and job cards and relevant service/information sheets.
• Follow Instructions from Management and supervisors concerning work allocated and produce and maintain work of a Volvo standard.
• Carry out work allocated i.e. job cards.
• Carry out the work allocated to the Volvo standard and specifications.
• On completion of the work completed the Job cards.
• When completing the job cards the following will be looked at:
• Complaint.
• Cause.
• Correction.
• Complete QC documentation.
• Complete servicing schedules.
• Parts invoicing.
• Vehicle standard times.
• Complete the job cards in such a manner so as that the service advisor can interpret the information correctly.
• Hours worked are reflection of the job card.
• Ensure house keeping is maintained to the Volvo standard and the management requirement.
• All tooling is maintained.
• Work area is as required by management and the Volvo prescription.
• Store the equipment as prescribed by management.
• Assist when mechanical repairs are required.
• When there is insufficient auto electrical work assist in mechanical repairs as when requested by the supervisor.
• Compliance to ISO 9001 and Safety
• Ensure all process in your area of responsibility are following ISO standard.
• Ensure the safety process are followed.
• Ensure the Safety Act and Regulation is adhered to.

Qualifications & Job Experience

• Qualified Auto Electrician.
• Health and safety training courses.
• 3 years in maintenance and repairs of commercial vehicles.

Key Competencies

• Ability to read all relevant measuring equipment.
• Must be willing to work standby and overtime.
• Knowledge/skills to effect correct repair work.
• Ability to apply correct interpretation of technical manuals and specifications in practice.
• Must be able to speak, read and write English.
• Must be in possession of a PRDP driver’s license.
• Computer literate.

go to method of application »

What you will do

The main purpose of the role is to ensure that all administration pertaining to workshop process is dealt with efficiently.

Job Objectives:

• Ensure that Warranty and Maintenance claims are submitted timeously in accordance with the warranty binder and maintenance procedures.
• Ensure zero rejection rate.
• Ensure parts are disposed of in accordance with directives and policies.
• Ensure that all parts in the claim store is clearly marked according to relevant procedures.
• Ensure the accuracy and back-up of all relevant documentation including but not limited to job cards e.g. photos, protocols, defect reports, sublet invoices etc.
• Ensure jobs are costed within VST parameters.
• Make sure all sublet invoices are loaded on job cards and forwarded to finance for payment.
• All job cards must be signed off by the Line Manager.
• Opening and processing of job cards for repairs, maintenance and servicing.
• Ensure information on job card received from workshop include all relevant information e.g. registration number, chassis number, kilometre reading etc.
• Recording service type, e.g. basic, annual etc.
• Record any other faults e.g. brake lights not working, vehicle overheating, etc.
• Transferring all relevant information onto job card on computer.
• Carry out credit checks.
• Ensure that job card is allocated to correct account i.e. customer, warranty, maintenance contract.
• Ensure that job cards are signed by Driver/owner or relevant responsible person.
• Outwork/sublet orders.
• Ensure that daily WIP controls are in place and that regular follow ups are done with workshop team leaders to ensure continuous flow of process.
• Ensure job card has been completed as required with all relevant information, i.e. date, work carried out, time started, time finished, total time worked, VST, cause of failure, etc.
• Ensure that owner or relevant person sign acceptance of work and/or parts fitted.
• Ensure job is signed off by relevant Technician, the Team Leader and the Service Manager before closure.
• Job Costing.
• Enter brief description of work done and any notes made by the Workshop Manager.
• Enter parts used.
• Enter labour according to VST codes.
• Enter outwork.
• In case of breakdowns enter travelling time and call out fee.
• Enter sundries and consumables.
• Print invoice and ensure it is handed to the Workshop Manager to sign off and ensure order numbers are in place.
• Hand over to administrative assistant.
• Upon final confirmation of payment received issue gate pass to driver.

Qualification & Job Experience:

• Matric / N3 or equivalent.
• Computer Skills.
• SAP/GDS Fusion.
• Strong administrative background

Key Competencies:

• Good administrative ability.
• Attention to detail.
• Work well under pressure.
• Customer focused.
• Good communication.
• Administration skills.
• Take Initiative.
• Team player.
• Quality orientated.
• Stock control (Warranty).
• Good time management.
• Honesty and Integrity.