Latest Openings at Nedbank

Job Purpose

• To deliver outstanding sales performance; manage branch/ market's sales objectives and staff sales capacity; to grow and maintain Nedbank client base and ensure branch/ market profitability.

Job Responsibilities
Nedbank Goals:

• Grow market share; ensure client acquisition, retention and cross-selling of bank products.
• Support the achievement of the business strategy, objectives and values.
• Achieve entrenched sales objectives and targets for branch/ market.
• Manage all sales related leads efficiently and timeously .
• Ensure branch/ market operational effectiveness through the uptime of all devices in Self-service, Phygital and Semi-assisted zones; the Automatic Teller Machines/ Intelligent Depositors and the Self-Service Kiosks.
• Drive needs-based selling through the sales staff.
• Identify and communicate sale opportunities and collaborate with sales and service teams across Small and Digi store types to inspire team to define and implement action plans to grow profit and market share.
• Drive client acquisition and increase digital market activity across the community.
• Monitor community growth and business profitability reports, address gaps and ensure momentum to meet objectives.
• Achieve market profitability targets by applying profitability levers and driving increased digital sales and activity.
• Manage controllable expenses (i.e. overtime, stationery, telephone, traveling) within the agreed financial parameters.
• Ensure engaged, cared-for and focused employees.

Client Engagement:

• Ensure best rated (#1) in client service and satisfaction. 
• Ensure direct report team deliver world class service by effective use of client experience measurement tools.
• Entice clients to digital and  self-service and ensure digital adoption.
• Ensure that clients shift to self-service and digital channels.
• Understand client needs and deliver great client service to ensure client satisfaction.

Risk & Operations:

• Ensure compliance to operational and legislative requirements.
• Achieve minimum performance on Risk & Compliance audits.
• Ensure all compliance on mandatory training is completed timeously.
• Ensure Key Individual (KI) FAIS responsibilities are executed as per compliance guidelines.
• Achieve regulatory compliance objectives for FAIS, AML, FATCA, TCF & POPPIA.
• Achieve effective BROTA compliance.
• Manage Frauds and Losses for Branch/ market.
• Ensure Banking Hall complies with OHASA standards.
• Ensure adherence to process mandates limits. 
• Ensure all equipment is maintained.
• Manage AML sustainability objectives.
• Achieved the required standards for monitoring assessments.
• Manage all Operations Housekeeping standards.

 Lead:

• Ensure team is trained and compliant and have the necessary tools to deliver on their goals.
• Inspire the use of learning tools and identify development and growth opportunities for individuals and teams.
• Engage team on performance through regular performance discussions on personal and business goals.
• Drive Nedbank culture by bringing the Nedbank values and behaviours to life through own behaviour, practice and self-growth. 
• Lead through coaching, mentoring, facilitating and inspiring teams and stakeholders.
• Ensure and lead consequence management, discipline and effective employee relations.
• Manage and track staff performance and apply corrective action where applicable.
• Manage staff leave requirements.
• Manage staff on-boarding process for staff to become proficient.
• Build trusting working relationships with subordinates, managers and support departments through regular engagements.
• Manage staff resources to ensure team efficiency, productivity and full participation.

Essential Qualifications - NQF Level

• Diploma

Preferred Qualification

• An approved FAIS qualification
• Must obtained a Finance or Marketing related qualification

Minimum Experience Level

• 1 - 2 years Sales and service banking experience

Technical / Professional Knowledge

• Relevant regulatory knowledge
• Customer service principles
• Staff resource planning
• Change management
• Governance, Risk and Controls
• Nedbank policies and procedures

Behavioural Competencies

• Coaching the Sales Team
• Delegation and Empowerment
• Motivating the Sales Team
• Creating a Culture of Trust
• Building Customer Relationships
• Guiding Sales Transformation
• Broadening Business Value

Deadline:27th June,2025

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Job Purpose

• Ensuring the optimal, efficient and cost-effective movement and storage of goods throughout Nedbank, meeting the business requirements of internal stakeholders.  Oversee all aspects of logistics, including transportation, archiving, warehousing and  inventory management, to meet business goals  and align with Nedbank’s strategic intent. Guaranting customer satisfaction and experience is a top priority

Job Responsibilities
Strategic Planning:

• Developing and implementing logistics strategies that align with the company's overall business objectives.

Supply Chain Management:

• Overseeing the entire supply chain process, from sourcing commodities to delivering requested goods to customers. 

Inventory Management:

• Managing inventory levels to ensure optimal stock availability while minimizing storage costs. Ensure no over0ordering of stock items to obviate write off and obsolesces.

Transportation Management:

• Coordinating and optimizing transportation as per the existing  schedules utilised by branches to facilitate efficiencies and collaborate with freight forwarders, carriers, and other logistics providers to ensure optimal value proposition at Nedbank. 

Warehousing Operations:

• Managing warehousing facilities, including storage, Picking; Packing and distribution of goods. All goods to be tracked end-to-end. All cost of stationery to be recovered from consignee.

Procurement:

• Play and SME role with the Procurement Team when they are negotiating with suppliers to secure competitive pricing and ensure timely delivery of freight to customers.  

Team Leadership:

• Leading and mentoring a team of logistics professionals to achieve departmental goals and aligning same to company values and strategy. 

Cost Reduction:

• Identifying and implementing strategies to reduce logistics costs while maintaining service levels. 

Compliance:

• Ensuring adherence to relevant regulations and industry standards. 

Performance Analysis:

• Monitoring and analysing logistics performance metrics to identify areas for improvement.
• Develop Manage operational expenditure against budget 
• Ensure alignment of team/departmental targets to cluster targets.
• Enable performance against budgeted targets by evaluating and assessing existing performance against desired outcomes.    
• Identifying and implementing strategies to reduce logistics costs while maintaining service levels. 
• Drive process management, service delivery and continuous improvement of service, processes and procedures through compliance and conformance to frameworks, standards and policies.
• Initiate and implement project improvements by enhancing service delivery, reducing costs and creating efficiencies across end-to-end processes.
• Identify and plan resource requirements to achieve targets.
• Align and adapt business processes to deliver best practice customer experiences through consulting and collaboration with business stakeholders.
• Manage relationships with clients, service providers and internal stakeholders.
• Collaborate with business partners by sharing expert. knowledge and information though participation in relevant internal and external forums.
• Communicate relevant business information.
• Identify and mitigate risks within business unit.
• Implementing  and ensuring compliance with business risk management framework.
• Implement internal procedures, processes and standards.
• Drive operational excellence across all teams through optimising resource utilisation and continuous improvement in processes and procedures.
• Collaborate with team memeber and staff to leverage team strengths.
• Manage performance of reports and hold them accountable for managing the performance of their reports.
• Identify relevant development needs.
• Drive to execute own and direct reports planned development.
• Maintain a capable high performing team.
• Ensure continuous improvement goals are achieved by creating an environment whereby self, managers and team are encouraged to challenge the status quo.
• Improve productivity and reduce costs by improving work processes through offering innovative ideas and input and soliciting input from managers and teams.
• Contribute to a culture conducive to the achievement of transformation goals and support business strategies that improve the corporate image by ensuring self, managers and team participation in Nedbank culture building initiatives.
• Participate and ensure managers encourage staff to participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g.Green Strategy).
• Ensure issues raised in culture survey are addressed and results are improved.
• Deliver a world class service through others.
• Identify areas of resource inefficiencies and promote optimisation through promoting multi-skilling and addressing capacity gaps by reviewing and improving work processes.
• All obsolete warehouse stocK to be recycled to enhance and improve Nedbank’s Carbon emissions. Same to be measured and recorded to ensure CRE has a good story to narrate.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Minimum Experience Level

• Minimum 3 – 5 years in a logistics management role 
• Minimum 3 – 5 years’ experience as manager of others 
• Understanding of electronic communication legislation and compliance 
• SAP experience would be an advantage
• Diploma / Degree in Logistics would be an advantage 

Technical / Professional Knowledge

• Strategic planning
• Financial Accounting Principles
• Business administration and management
• Communication Strategies
• Governance, risk and controls
• Principles of project management
• Talent management
• Management information and reporting principles, tools and mechanisms
• Business writing and presentation skills
• Relevant regulatory knowledge

Behavioural Competencies

• Decision Making
• Driving for Results
• Planning and Organizing
• Building talent
• Aligning Performance for Success
• Inspiring others

Deadline:27th June,2025

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Job Purpose

• To execute the end to end procurement sourcing process for controlled commodities in line with Nedbanks business strategy.

Job Responsibilities

• Analyse trends by reviewing management information.
• Assisting stakeholders with budget forecasting by providing commodity information.
• Identifying opportunities to develop sourcing strategy that will result in cost saving by benchmarking and negotiating with internal and external stakeholders.
• Ensure that preferential procurement BBBEE targets are aligned to the Financial Sector Charter (FSC) as determined by the Department of Trade and Industry code of good practice.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
• Develop and maintain policies by understanding and collaborating with stakeholders to determine practical processes.
• Mitigating risks by ensuring that policies and regulatory and industry governance requirements are adhered to.
• Selection of preferred suppliers by conducting a tender or quotation process.
• Drafting and signing of contracts by liaising with Group Legal and stakeholders.
• Ensuring SLA's are met through end to end management of the contract (includes supplier relationship and performance management).
• Measure local procurement and environmental objectives against Nedbank's transformational objectives by conducting surveys or reviewing management information.
• Identifying business requirements by engaging with internal stakeholders to understand business needs.
• Collaboration with stakeholders to implement the sourcing strategy by coordinating workshops; presentations and meetings.
• Exchange of information between stakeholders to achieve the procurement objective by sharing management information.
• Manage and maintain internal and external stakeholder relationships by conducting regular engagements. Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• CIPS, MCIPS

Minimum Experience Level

• 3 years procurement experience

Technical / Professional Knowledge

• Administrative procedures and systems
• Banking knowledge
• Banking procedures
• Business principles
• Business terms and definitions
• Data analysis
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Governance, Risk and Controls

Behavioural Competencies

• Decision Making
• Continuous Improvement
• High-Impact Communication
• Managing Work
• Sustaining Customer Satisfaction
• Technical/Professional Knowledge and Skills

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Job Purpose

• To enable change by defining the needs and the rationale for change, to understand the current state, to define the future state, and to determine the activities required to move from the current to the future state by applying the principles of business analysis, according to the requirements classification schema, from a diverse array of multi-functional perspectives with an agile mindset. Address complex challenges or opportunities, finds a way to deliver business value for any change challenge, guides others to help them deliver better business outcomes, is sought after for expertise and guidance in addressing business challenges, and provides insight to situations that fall within (or outside of) the sphere of influence. Pair with Product Designers (CX/UX), Business Architects, Testers (QA), Business data Managers (BDM) and key roles in the requirements value chain. Apply the principles of Product Ownership Analysis and the strategy-to-execution framework. Lead other BAs in delivery Enterprisewide solutions where this is a project requirement an/or act as the business subject matter expert. 

Key Deliverables

• Conduct and lead others on iterative and adaptive planning and monitoring tasks to estimate, organize and coordinate the BA efforts on large/complex enterprise initiatives.  
• Conduct and lead others on elicitation and collaboration tasks to obtain information from stakeholders and confirm the results.  
• Conduct and lead others on requirements analysis and design definition to structure, organize, specify and model requirements and designs, validate and verify information, identify solution options that meet business needs, and estimate the potential value that could be realized for each solution option. 
• Conduct and lead others on Requirements Life Cycle Management tasks to manage and maintain requirements and design information from inception to retirement. 
• Conduct and lead others on strategy analysis to define the future and transition states needed to address the business need.  
• Conduct and lead others on Solution Evaluation to assess the performance of and value delivered by a solution, and eliminate barriers/constraints that prevent the full realization of the value.  
• Execute and lead others on according to IIBA best practices, agile product delivery and lean principles based on Nedbank's delivery approach as per the BA methods.  
• Discover and deliver requirements based on changes across all seven product dimensions and requirements categories.  
• Understand/co-create the operational value streams, enterprise strategic themes, product roadmap, vision, KPIs and metrics.  
• Understand all elements of the portfolio, solution, program and team backlog.  
• Explore and articulate the opportunity/problem to be solved and identify stakeholder wants and needs to realise this and participate to define the proposed solution.  
• Use visual diagrams and collaborative games to model scope, interfaces, story context, data flows, processes, and Enterprisewide dependencies.  
• Document Epics/features/themes to analyse user stories - identify gaps, missing stories, acceptance criteria, scenario development and all requirement categories.  
• Own decomposition of portfolio epics, features, elicitation, analysis, story writing and acceptance criteria writing throughout the requirements value chain and ensure reuse of requirements.    
• Collaborate/co-create process and capability alignment by pairing with the PE and Architect.  
• Drive resolutions for impediments and spikes and enabler epics/stories, and synthesise the data to articulate requirements.  
• Drive collaboration with development/QA to identify test cases/scenarios, conduct UAT and train the trainer/user, support change management and the product manager with commercialisation.  
• Lead all aspects of Backlog Refinement and increment planning and champion DevOps & Built-in quality principles and limit WIP.  
• Analyse/document data requirements and model data flows/ ERDs through all 7 product dimensions on a portfolio level by pairing with Data Managers.  
• Foster stakeholder relationships and engagement for backlog discovery and delivery, dependencies and enterprise delivery up to executive level.  
• Conduct system demos and contribute to Inspect & Adapt, implement suggestions and drive continuous improvement.  
• Actively participate and lead program/squad ceremonies by pairing with Scrum Masters, Agile Coaches, Product Owners, Epic Owners.     
• Champion minimum viable thinking by defining, prioritising, estimating and planning small increments to achieve increment plans.
• Drive early remediation by reducing waste, rework, identify risks, issues and dependencies within scope and across projects

Formal Qualification
Essential Qualifications - NQF Level 

• Advanced Diplomas/National 1st Degrees 

Preferred Qualification 

• IT qualification 
• Honour’s Degree 

Essential Certifications 

• Safe Certification or any agile/scrum certification 

Preferred Certifications 

• Certificate in BA endorsed by IIBA  

Minimum Experience Level

• 7 - 10 years 
• Managerial: 1 - 2 years 
• BA experience, manage multiple IT Projects and exposure to complex enterprise wide programmes, business and industry exposure and Lead BA role. 
• Understanding of HR, Procurement, Corporate Real Estate and Finance processes.

Technical Competencies

• SAP BTP , Workzone and SAP Fiori 
• Jira/Confluence Usage 
• Research methodology 
• Business analysis 
• Design thinking 
• Strategy planning and execution 
• BA Body of Knowledge 
• Agile Concepts Skills 
• Process Engineering Skills 
• Business Analysis Discipline, Techniques and Practices 
• Global business analysis Trend 
• Information Technology concepts  
• Microsoft Office Product 

Behavioural Competencies

• Decision Making
• Technical/Professional Knowledge and Skills
• Driving Innovation
• Digital Acumen
• Coaching
• Building Networks

Deadline:27th June,2025

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Job Purpose

• This role will be within Nedbank Corporate Finance South Africa, working primarily with and supporting the energy sector-focused team to ensure the competitiveness and success of the team in executing on its mandate. The role involves front-facing client engagement and management, financial analysis and modelling, pitch-deck preparation and mergers and acquisitions (M&A). When it comes to evaluating an M&A opportunity, you will provide support in conducting  deal execution and advising on financial analysis, modelling and forecasting support required on the evaluation of the strengths and risks involved in each opportunity. You will be required to travel on an ad-hoc basis both locally and internationally.

Job Responsibilities
Financial Strategy/Modelling/Advising

•  Develop and analyse fit for purpose financial models (including project finance models) that will be employed in finance analysis, valuations and risk management.
•  Offer advice on set of financial matters such as mergers and acquisitions, divestiture initiatives, potential opportunities, and financial due diligence.

Mergers and Acquisitions

•  Provide support in the preparation and review of business valuations for acquisition and divestments.
•  Co-ordinate due diligence process with relevant stakeholders such as legal, finance, and other internal and external teams to complete due diligence process.
•  Preparation of presentations to the Investment Committee

Capital Management

•  Participate in the analysis and proposals concerning the appropriate leverage to maximize shareholder value, determining optimal debt versus equity financing for operations and investments.

Investor relations support

•  Analysis of competitors and benchmarking
•  Assessing accuracy; supporting on content creation including pitch deck preparation and relevant strategy documents
•  Guiding on strategic messaging

Strategic Thinking

• Understand the company specific strategic goals and align financial objectives accordingly. This includes ability to think long-term and consideration of the broader energy landscape.

Financial and Commercial competency

•  Technical competency related to interpreting balance sheets, income statements, and cash flow statements, including M&A and financial analysis metrices such as ROI/NPV/IRR, DCF.

Financial Modeling and Forecasting

•  Building and analysing financial models (including project finance models) to forecast future revenues, costs, and profits is vital.

Collaborative

•  Focussed on finding solutions and seeking continuous improvement opportunities in deal execution

Communication and persuasion

•  Ability to navigate through complex situations, presentation and interpersonal skills

Complexity

• Ability to work with complexity and accuracy

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

•  Engineering qualification / CFA / CIMA / CA (SA)

Minimum Experience Level

• Strong commercial experience within the energy sector:
• experience working on deals (M&A or closing projects)
• experience working on bids (as they relate to the energy sector)
• experience in building and/or an understanding of project finance models
• experience in reviewing contracts (PPAs, O&M, JDAs, EPC, SHA, etc.
• An understanding of the energy industry within South Africa
• Existing relationships across the energy sector is a preference
• At least 2-3 yrs experience in a Project Finance or Corporate Finance role

Technical / Professional Knowledge

• Business terms and definitions
• Business writing
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Industry trends
• Microsoft Office
• Principles of project management
• Relevant software and systems knowledge
• Decision-making process

Behavioural Competencies

• Continuous Learning
• Stress Tolerance
• Work Standards
• Managing Work
• Quality Orientation
• Technical/Professional Knowledge and Skills

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Job Purpose

• To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations. 

Job Responsibilities
Client Engagement:

• Address any concerns relating to the queue flow or digital devices.
• Assist client to download online applications and resolve any log in issues.
• Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
• Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
• Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
• Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
• Educate clients and potential clients on how to subscribe and service their account.
• Educate clients on self-service, digital functionality and features.
• Facilitate a conversation with the client to assist them to complete their service needs online.
• Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
• Meet, greet, establish and clarify client needs and verify documentation and direct clients.
• Nurture strong, long-standing client relationships.
• Own the client request end to end and route for alternative intervention if not equipped to service the client.
• Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

• Accept and service cash transactions over the counter.
• Action control check list applicable to teller, enquiries and foreign functions daily.
• Balance and secure branch stock holding (e.g. cards).
• Control the queuing process and prioritise clients with special needs.
• Destroy old stock (e.g. cards) identified by reports.
• Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
• Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
• Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
• Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
• Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
• Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
• Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

• Mitigate risk by controlling counter and drop safe limits according to policy.
• Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

• Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
• Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
• Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
• Improve digital enticement and migration volumes to self-service devices and online channels.

People Specification
Essential Qualifications - NQF Level

• Diploma

Preferred Qualification

• Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

• 1 - 2 years
• Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

• Customer service principles
• Product Knowledge
• Problem solving skills
• Relationship management
• Nedbank security policies and procedures
• Governance, Risk and Controls
• Forex product

Behavioural Competencies

• Building Customer Loyalty
• Earning Trust
• Collaborating
• Managing Work
• Adaptability
• Stress Tolerance
• Continuous Learning
   

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Job Purpose

• To manage a team that provides high quality, timely, independent and objective market risk analysis and reporting in order to ensure that risk taking is in line with Nedbank Capital's business risk strategy.

Job Responsibilities

• Maintain and improve on relationships with all stakeholders.
• Develop and maintain trusting working relationships with team (peers, managers and subordinates).
• Ensure appropriate escalation of mandate and policy breaches to Trading Risk Committee (TRC) and senior management.
• Ensure that mandate breaches condoned do not expose the bank to excessive risk.
• Ensure that policies and processes maintained and are up to date. Prepare the annual policy review for all Market Risk policies, processes, procedure and methodology documents
• Support the Internal Model Application (IMA) renewal and quarterly review process.
• Ensure that any regulatory requests, including QIS results are actioned.
• Ensure that the backfilling data is complete and recon issues are resolved to ensure risk reporting metric are accurate and operating effectively.
• Ensure that desk packs are maintained, and reviewed at least annually (tier 4 limits), for each trading desk as well as Market Trading (tier 3 limits)
• Manage and maintain the Markets Trading (Tier 3) desk pack and limits, and manage the allocation of Tier 4 limits to individual trading desks.
• Prepare the annual limit review of all Tier 3 limits for TRC approval
• Support the new product approval process to ensure that new products follow correct governance process and are accurately incorporated within the ris reports for monitoring
• Follow through on all TRC action items raised in the TRC
• Coordinate and prepare the TRC packs and the CRTF packs.
• Stay abreast of developments in field of expertise, ensuring personal and professional growth.
• Understand and embrace the Nedbank vision and values, leading by example.
• Participate in the development and implement action plans to address issues raised in culture surveys.
• Encourage team to generate innovative ideas and share knowledge.
• Manage performance of staff by implementing performance agreements and ensuring a clear vision.
• Mentor and coach staff on identified performance gaps.
• Manage the onboarding process of new employees.
• Provide accurate senior management level risk reporting to enable business decision making.
• Minimise unintended losses linked to market risk. Minimise costs

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Honours or Masters Degree in Finance /Maths/Statistics/Engineering, CFA, FRM.

Minimum Experience Level

• 10+ years experience in market risk or related area with 3 years in a management role

Technical / Professional Knowledge

• Employee training/development
• Financial Accounting Principles
• Principles of project management
• Relevant Nedbank product knowledge
• Relevant regulatory knowledge
• Research methodology
• Service level agreements
• Strategic planning
• Knowledge of risk
• Business Acumen

Behavioural Competencies

• Decision Making
• Initiating Action
• Driving for results
• Business Acumen
• Driving for Results
• Planning and Organizing

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Job Purpose

• To support business objectives by designing and executing solutions to the bespoke and generic needs fulfilling requests from clients and stakeholders in order to achieve business results with effective level of client satisfaction and risk management. The role purpose is specific to the JSE Equity broker and outsourcing industry. 

Job Responsibilities
While the primary responsibility of the role will be multi-disciplinary operational processing in order to recommend suitable enhancements where necessary, the incumbent would also be required to:

• Design and implement solutions that will avoid financial loses and client negative experiences by ensuring correctness, technical compliance with relevant industry rules and accuracy of information.
• Ensure achievement of financial targets by implementation and creation of a robust sales pipelines and creation and embedding of efficiency targets for clients by designing processes and procedures which are robust and  frictionless. 
• Build and maintain effective working relationships with peers and managers through regular interaction and teamwork
• Ensure sound relationships with external stakeholders by managing client and stakeholder expectations through appropriate communication and forums
• Check and ensure that business capacity is optimised through the appropriate process refinements and improvements 
• Improve service level agreements with all stakeholders through regular reviews. Act as a contingent capacity where required across the Outsourcing value chain 
• Act as a subject matter expert and deliver on the expectations from stakeholders by building capability of self through identifying current and future training and development needs
• Contribute to the environment to motivate peers to perform and contribute to the success of the business by engaging positively (sharing information),encourage innovation and ideation 
• Contribute to the creation and maintenance of a high performing team through positive behaviours  and knowledge share across the value chain
• Embrace the Nedbank Vision and Values by leading by example and re-enforcing values as well as consistently behaving as a positive brand ambassador for the market operations team
• Contribute to improvement plans and interventions raised to address issues in culture surveys
• Support a differentiated client service culture through various required interventions and personal behaviour’s
• Contribute to and participate in corporate responsibility initiative of the team
• Support business optimisation and improvement through positive contribution to team initiatives 

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Certifications

• SAIFM, RPE,JSE Settlement Offices, JSE Compliance officer

Minimum Experience Level

• 5- 10 years Financial markets operational and or Sales exposure

Technical / Professional Knowledge

• Business principles
• Business terms and definitions
• Operations planning
• Relevant Nedbank product knowledge
• Relevant regulatory knowledge
• Governance Risks and Controls
• Client service principles

Behavioural Competencies

• Continuous Improvement
• Innovation
• Monitoring Information
• Decision Making
• Managing Work
• Continuous Learning
• Emotional Intelligence Essentials
• Building Partnerships
   

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Job Purpose

• Embed, operationalize, and implement the Group Risk Framework while guiding the business to mitigate risks and ensure regulatory compliance.

Job Responsibilities

• Support the Head Cyber Risk with embedding of a systemic risk culture and promoting transparency across the business.
• Engage and build relationships with the three lines of defence as key internal stakeholders.
• Provide Cyber and IT risk subject matter expertise to change programmes and projects as required.
• Work collaboratively with first line and second-line teams to review and maintain RCSAs. The role should ensure risks owners build good awareness and understanding of each risk, both systemic and non-systemic; and to identify emerging risks that could result in a threat to Nedbank’s Group sustainability.
• Ensure that risks are managed and anticipated by monitoring and analysing risk and risk trends.
• Ensure that identified risks are treated by facilitating the development of mitigating actions and monitoring the implementation thereof.
• Monitor adherence and compliance to the relevant risk management frameworks and policies
• Be a Cyber security subject matter expert for the bank by providing expert advice on all aspects of cyber security risk management within the business.
• Build and maintain professional relationships by information sharing and professional networking within the bank.
• Build and maintain internal stakeholder relationships through collaboration with stakeholders and regular communication via various media.
• Assist with coordinating group wide Information Security risk and maturity assessments in line with the group's risk management frameworks.
• Collaborate with stakeholders, including GT ISD, BISO, Procurement, legal, compliance and business teams, to develop and implement cyber resilience strategy, framework, and policies. 
• Identify, develop, and enhance policies, standards, procedures and guidelines and drive implementation and compliance throughout the group.
• Maintain a view of current information security threats and trends globally by conducting research and perform threat modelling and threat vector analysis at a group wide level.
• Support the achievement of the business strategy, objectives, and values by ensuring delivered systems, process, services, and solutions are aligned.
• Report regularly to senior management, Exco and Board on the status of cyber resilience efforts, including risks and cyber incidents. 
• Participate in joint implementation of industry-wide cyber security standards and guidelines.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Bachelor’s degree in computer science or management information systems  

Preferred Certifications

• Certified Information Security Manager (CISM)/ Certified Information Security Auditor (CISA)
• PMI or other PM accreditation Preferred Certifications

Minimum Experience Level

• 6-7 years of Cyber and IT Risk management experience.
• In depth technical knowledge on operating systems, databases, applications Experience in a bank preferred.
• Governance and Board Reporting experience.
• Proven expertise in risk management, regulatory compliance, and stakeholder engagement

Technical / Professional Knowledge

• Banking knowledge
• Business Acumen
• Data analysis
• Governance, Risk and Controls
• Industry trends
• Principles of project management
• Relevant regulatory knowledge
• Business writing skills

Deadline:1st July,2025

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Job Purpose

• To manage a portfolio of International Financial Institutions relationships for Nedbank from a coverage point of view, while driving sales of transactional services and managing the network of correspondent banking accounts within the portfolio.

Job Responsibilities

• Build sound client relationships (existing and new clients) by clear communication; regular meetings and setting clear objectives and timelines.
• Manage internal stakeholder relationships by collaboration across all clusters; clear communication; agreeing on objectives and timelines and requesting stakeholder input indecision making.
• Build professional relationships by networking. Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Evaluate deal progress in line with set objectives and timelines by scheduling and leading progress meetings; following up on deliverables; scheduling review meetings with client and reviewing own work before submitting to relevant stakeholders.
• Ensure timeous submission of credit reviews by effectively planning (setting deliverables; expectations and timelines); early engagement and following up stakeholders on deliverables; delegating and reviewing associates work and assisting in deal implementation across various aspects of the transaction.
• Monitor and assess credit exposure for any increase in risk by assessing exposures for appropriateness taking into consideration the client business performance and market conditions.
• Adapt to changes in all relevant legislation and industry trends by attending relevant training sessions or informal meetings with relevant divisions.
• Ensure appropriate allocation of revenue streams by submitting proposals to finance including a motivation for the recommended classification of the revenue.
• Resolve work obstacles by lobbying and one on one engagements with relevant stakeholders.
• Lead transaction to close by completing deal assessments; running various pricing scenarios; structuring the transaction; negotiating legal documents; preparing credit applications and executing on compliance and presenting application to credit committee.
• Close transactions by sharing your professional skills; completing deal assessments; running various pricing scenarios and scoping financial models; structuring the transaction; executing on compliance and presenting application to credit committee.
• Maintain and build existing and on-board market share by applying your professional skills.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified time frame.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Contribute to developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholder’s businesses by highlighting benefits in support of the implementation of recommendations.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Chartered Accountant , Chartered Financial Analyst (CFA),Master Degree in Sciences or Legal.

Essential Certifications

• Chartered Accountant (SA), Chartered Financial Analyst, Chartered Institute of Management Accountants (Not essential)

Minimum Experience Level

• 3-5 years’ experience in relevant product or related industry
• 3-5 years of product CVP experience

Technical / Professional Knowledge

• Microsoft Office
• Nedbank culture and values
• Nedbank policies and procedures
• Nedbank vision and strategy
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Research methodology
• Decision-making process

Behavioural Competencies

• Building Partnerships
• Collaborating
• Customer Focus
• Initiating Action
• Work Standards
• Managing Work
• Technical/Professional Knowledge and Skills

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Job Purpose

• To manage and maintain risk adjusted pricing and risk ratings in terms of Basel requirements as well as enable value based management and continued implementation of the Internal Ratings Based Approach within investment banking.

Job Responsibilities

• Interpret Financial results based on the annual Financial statements or models provided by analysing and extracting the relevant information for the internal rating process.
• Interact with the front office with regards to the transaction structure to determine the relevant rating models to be applied and provide input with regards to the potential risk mitigates.
• Assist the credit managers with the final ratings by preparing the Credit Risk Application (CRA) with the relevant supporting documents.
• Advise credit managers and the front office by providing an explanation of returns and ratings results.
• Maintain good client relationships by providing timely guidance and accurate information to stakeholders.
• Ensure consistency of information by providing a summary of inputs used for the models to the front office.
• Ensure that client needs are met by facilitating communication between the model developers and the front office.
• Ensure that deadlines are met through the efficient and appropriate allocation of work, enabling every analyst to get a chance to work on different portfolios.
• Ensure that the model used is appropriate by interacting with credit managers and front office regarding transactions.
• Liaise with other departments within Risk with regards to inputs that are required for credit ratings by providing updates and giving feedback on models.
• Provide ad hoc training and coaching to junior staff within credit and new staff members within Investment Banking (IB) through provision of manuals, explanations and demonstrations.
• Support the achievement of the  business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations. 
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Honours Degree in Finance.

Minimum Experience Level

• 2-3 years experience within a risk environment

Technical / Professional Knowledge

• Banking knowledge
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Industry trends
• Principles of financial management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Research methodology
• Business Acumen

Behavioural Competencies

• Coaching
• Communication
• Continuous Learning
• Collaborating
• Work Standards
• Technical/Professional Knowledge and Skills

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Job Purpose

• To utilise collection processes and systems in order to rehabilitate delinquent accounts thereby minimising financial risk posed to Nedbank through enabling others in order to drive the respective team to optimise collections in order to reduce risk and provisions.

Job Responsibilities

• Drive the team to rehabilitate delinquent accounts by concluding a commitment arrangement with client within mandate.
• Drive efficiency of team delivery by planning and executing of team's strategies and reviewing daily reports.
• Meet monthly individual and team performance targets by setting expectations and accountabilities.
• Build and maintain effective working relationships by conducting staff engagement sessions.
• Build strong relationships with stakeholders by providing support, feedback and handling clients with respect.
• Create customer service culture by resolving queries effectively within turnaround times.
• Improve skills and knowledge of the team by conducting on the job training, coaching and mentoring.
• Manage client expectations by understanding their needs and operating within the specified parameters and Service Level Agreements (SLA).
• Manage staff performance by measuring, monitoring and reviewing daily activities of direct reports.
• Maintain and improve professional and ethical reputation by enforcing compliance to regulations, policies and procedures.
• Adapt to changes in Legislation by educating staff and conducting compliance assessments. 
• Identify team performance gaps by conducting performance evaluations and analysing performance data from the Management Information System (MIS).
• Mitigate risk by adhering to Reputation Risk standards (mandate, workflows and procedures).
• Manage performance of staff by implementing performance agreements, ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance, recognising and rewarding achievement and take appropriate corrective action where required.
• Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
• Contribute to team effectiveness by  following the recruitment process when recruiting talent.
• Maintain a capable high performing team and  ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes (e.g.. rotation).
• Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
• Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list.
• Ensure transformational target are met  for own team through consideration of targets during the staff recruitment, retention  and training process and utilising suppliers listed on the preferred supplier list.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate in the development and implement action plans to address issues raised in culture surveys to improve results.
• Address issues raised in culture surveys by participating in the development and implementation of action plans.
• Create a client service culture through various required interventions.
• Support and encourage staff to participate and support corporate responsibility initiative.
• Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
• Encourage team to generate innovative ideas and share knowledge.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Call Centre Management Certificate.

Minimum Experience Level

3 - 5 years experience in collections / financial services environment and at least 1 - 2 years at a supervisory level.

Technical / Professional Knowledge

• Business administration and management
• Change management
• Client service management
• Client service principles
• Financial Accounting Principles
• Governance, Risk and Controls
• Organisational systems
• Principles of project management
• Relevant regulatory knowledge
• Management information and reporting principles, tools and mechanisms

Behavioural Competencies

• Aligning Performance for Success
• Earning Trust
• Decision Making
• Influencing
• Driving for Results
• Planning and Organizing

Deadine:26th June,2025

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Job Purpose

• Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

• Respond to client needs by offering the right service and solution.
• Build client trust by applying your expertise and experience to do good for your client.
• Educate clients and potential clients on how to subscribe and service their account.
• Treat clients with respect, build trust, show care and humility in all client interactions.
• Help clients achieve their goals and grow financially.
• Own the client request end to end and route for alternative intervention if not equipped to service the client.
• Entrench clients and deliver value through cross selling.
• Facilitate the sales process by informing clients of the product features and benefits.
• Document client needs analysis and provide corresponding product solutions.
• Obtain referrals from existing clients as well as leads from other business units.
• Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
• Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
• Collaborate with internal stakeholders to provide complete financial solutions for clients.
• Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
• Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
• Act with a client first mindset in all client engagements.

Nedbank Goals:

• Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
• Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
• Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
• Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
• Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
• Support the achievement of the sales and service strategy objectives and values.
• Enable Nedbank's strategy of being financial experts who do good.
• Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

• Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
• Report suspicious transactions to the relevant department.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
• Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
• Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Essential Qualifications - NQF Level

• Diploma

Preferred Qualification

• FAIS Approved Qualification

Minimum Experience Level

• 1 - 2 years Retail/Banking Client Service, Sales, Relationship experience

Technical / Professional Knowledge

• Product sales skills
• Sales Strategies
• Product Knowledge
• Customer service principles
• Nedbank policies and procedures
• Customer relationship management

Behavioural Competencies

• Building Customer Loyalty
• Building Trusting Relationships
• Sales Persuasion
• Technology Savvy
• Planning and Organizing
• Adaptability
• Applied Learning

Deadline:27th June,2025

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Job Purpose

• Group Compliance (Shared Services Compliance) is recruiting for a Senior Compliance Specialist. The incumbent will provide advice, guidance, oversight, and assurance on the adherence to compliance practices in Group Business Services (GBS) and Group Secretariat, covering business areas such as Group Procurement, Corporate Real Estate including Occupational Health & Safety, GBS Finance Services, GBS Service Management etc., to ensure compliance risks for applicable legislation are identified, assessed, managed and reported on. The incumbent must have strong knowledge of the Companies Act, JSE Listing Requirements, Bribery & Corruption legislation, POPIA, Occupational Health & Safety etc. We’re looking for a proactive self-starter who thrives in a dynamic environment and is ready to make a meaningful impact at one of South Africa’s leading banks. 

Job Responsibilities

•  Build and maintain stakeholder relationships and ensure the profile of Shared Services Compliance is both elevated and maintained.
•  Develop and maintain a clear understanding of the scope and nature of the business conducted by the cluster.
•  Adopt and adhere to a risk-based approach in the management of compliance risk as per the Nedbank Compliance Framework.
•  Develop a solid understanding of all core and/or high-risk legislation that applies to the cluster.
•  Keep abreast of all regulatory developments/changes that may potentially impact the cluster and engaging relevant stakeholders on a timely basis to ensure business readiness and ongoing compliance risk management.
•  Providing advisory services in the review of policies and implementation of regulatory projects.
•  Execution of the annual Compliance Coverage Plan for the cluster within set timelines.
•  End to end compliance risk management for the cluster (identify, assess, manage, monitor and report – including but not limited to tracking of findings and committee reporting / submissions).
•  Manage co-ordinated assurance relationships.
•  Contribute to the creation of a compliance culture, training and awareness in the cluster by becoming a trusted advisor to business (whilst maintaining independence)
•  Contribute to a culture of transformation goals by participating in Nedbank culture building initiatives, including CSI.
•  Challenge the status quo.
•  Reinforce an ethical culture.
•  Understand and embrace Nedbank’s vision and values, leading by example.

Essential Qualifications- NQF Level

• National 1st Degrees/Advanced Diplomas
• Bachelor of Commerce: Accounting / Risk Management / Auditing /Economics
• LLB

Preferred Qualification

• Postgraduate Qualification: Compliance / Risk Management / Auditing/ Accounting/Economics/Law

Preferred Certifications

• Compliance Institute of South Africa (CISA) certification preferred, not essential
• Minimum Experience Level
• 3-5 years in a compliance/risk/governance/auditing role

Technical/ Professional Knowledge

• Change management
• Cluster specific operations
• Compliance reporting
• Compliance monitoring / auditing
• Governance, Risk and Controls
• Relevant regulatory knowledge - Companies Act, JSE Listing Requirements, Bribery & Corruption legislation, POPIA etc.
• Relevant software and systems knowledge
• Reputational risk management
• Risk management process and frameworks
• Stakeholder management

Behavioural Competencies

• Decision Making
• Influencing
• Building Trusting Relationships
• Managing Work
• Execution
• Quality Orientation
• Stress Tolerance
• Emotional Intelligence
• Communication
• Assertiveness
• Team Player