Latest Openings at Tsebo Solution

Duties & Responsibilities

• To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
•  To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.
•  Assists in the preparation of meals, especially salads and desserts.
• Places entrees, salads, desserts and other food on the serving line.
•  Keeps the serving line well-stocked and clean.
• May assist in training new employees.
• Stores and records food leftovers.
• Keeps canteen tables, kitchen and other areas clean and orderly.
• To ensure that customer expectations are met within the provisions of the contract.
• To ensure a high level of customer service within the area of responsibility.
• Where applicable, to ensure that stock in the designated area of responsibility is counted and signed over to the correct staff on the following shift.
• To carry out any reasonable request by management.
• To report and where possible take action when faced with customer and client complaints or compliments.
• To attend meetings and training courses as may be necessary.
• Performs related work as assigned.
• May be required to assist with any other duties that may be outside scope of responsibility

Skills and Competencies

•  Interpersonal Skills: Client/customer interface
• Trustworthy and Reliable
• Attention to details
•  Motivated
• Passion about service with a smile
• Must enjoy practical and methodical work
• Be honest and reliable
• Have good hand-eye coordination
• Be able to work quickly and safely
•  Have good personal hygiene
• Be free from skin allergies to foods and detergents
• Have good communication skills
• Must be able to work as part of a team
• Customer service orientated

Qualifications

• Matric
• 1 -2-year experience in a similar role
• Culinary qualification would be advantageous

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Duties & Responsibilities

Generic Objectives

• Provide input at TFS management meetings
• Close liaison with Helpdesk personnel
• Allocate PPM and re-active maintenance tasks to personnel
• Ensure that best operating practice is applied when undertaking maintenance tasks
• Liaison with TFS Snr FM to ensure that all tasks are adequately planned
• Electrical Foreman to review response / restore times on all work order requests
• Time management of allocated tasks issued to electrical personnel

Site Specific Objectives

• Prepare yearly Technical budgets for all sites and present to the Snr FM
• Budgets to be separated in OPEX/CAPEX/Projects/PPM
• Technical Budgets are to be submitted per site: SASRI/Kwa Shukela /Shukela Training Centre
• Manage existing budgets and ensure that (1) work budgeted for is completed and that (2) all work is completed within budget
• Responsible for managing all contractors that perform work for the Client
• Preparation and issuing of variation requests for the Clients approval
• Regular inspections of the various sites to ensure high standard of maintenance
• Managing of all health & safety requirements on site, including the chairing of the TFS health and safety committee
• Manage staff leave in order to cater for operational issuesEnsure full compliance with the OHS Act
• Ensure that all contractors and service providers comply with the OHS Act
• Provide continuous feedback to management
• Comply with both internal requirements in terms of reporting of any incident or injury
• Conduct training as and when required
• Ensure compliance in terms of pressure vessels, Load-bearing equipment, ladders/scaffolding, Distribution Boards, Diesel Tanks, Gas Installations, etc.
• Ensure that all PPE is issued as scheduled
• Ensure that all work orders are responded to in terms of requirements as per the SLA
• Ensure that all work is evaluated and prioritised in terms of the OHS Act, the SLA and Client Operations.
• Ensure that any delays are addressed immediately and relayed to all affected, including management
• Ensure that a detailed and accurate scope of work or specification accompany any requests for quotations
• Ensure that work is completed according to specifications and as soon as possible
• Ensure that the work is signed off by the requester without delay
• Ensure monthly technical report, including before & after pictures
• Ensure that technical reports are created by the maintenance administrator at least two days prior to technical meetings
• Complete yearly business plan for the electrical department
• Ensure that the PPM list is updated continuously
• Ensure that all PPM’s are actioned timeously during the year
• Conduct daily morning meetings with the technical team
• Attend weekly meetings with the SFM
• Attend Client health and safety meetings
•  Responsible for the maintenance of the access control system and the management of the preferred service provider ensuring that outputs are met as per the agreed SLA
• Assist with updating the safety file and inducting external contractors
• Arrange contractor site meetings for maintenance work
• Assist with information for creating of the bi monthly/monthly technical reports for SASRI, STC and Kwa Shukela
• Assist with the updating of the Purchase Order reports for the various sites on a weekly basis
• Assist Helpdesk to clarify correct descriptions of work and cost centres for Technical related work orders
• Assist Electrical staff with completion of leave forms
• Assist with maintaining and updating of TFS safety file on a regular basis

ISO 9001; 14001 & 18001 – Quality, Environmental and Health & Safety Standards

• Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures of as applicable to this position

Ad Hoc

• Perform / carry out any other reasonable requests as stipulated by Management

Skills and Competencies

•   Excellent people skills
• Excellent customer relation skill
• Good communication skills
• Analytical ability and proactive outlook
• Client relationship management
• Basic project management skills
• Budgeting and cost control experience
• Initiative and problem solving skills
• Staff management skills

Qualifications

• Trade test certificate with wireman’s licence.
• 3 years maintenance experience in Electrical
• Grade 12

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Duties & Responsibilities

Mechanical Services Maintenance & Repairs

• Undertake Planned Preventative Tasks allocated by the Refrigeration Services Team Leader / Foreman / Artisan.
• Undertake Re-active Tasks allocated by the Refrigeration Services Team Leader / Foreman / Artisan.
• Ensure that best Operating Practice is applied when undertaking Maintenance Tasks / Repairs.
• Provide a list of required materials to Refrigeration Services Artisan to enable successful execution of Maintenance Tasks.
• Complete and issue job cards, ppms to Maintenance Foreman on a daily basis.
• All Staff fully adhere to Tsebo House Rules and the Occupational Health & Safety (OSH) Act.
• Assist in keeping Workshop and plant rooms tidy and presentable.
• All maintenance tasks to be checked and signed off by the Maintenance Foreman to ensure that work has been executed at the required standard.
• Measurement of allocated Task in terms of response & restore times.
• Carry out any reasonable task allocated by the foreman or managers.
• Assist other departments when required

ISO 9001; 14001 & 18001 – Quality, Environmental and Health & Safety Standards

• Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures of as applicable to this position.

Ad Hoc

•  Any reasonable action requested by management.

Skills and Competencies

• Must be energetic 
• Must be puntual and reliable 
• Must be approachable 
• Must be self motivated and team oriented 
• Must be able to work under pressure
• Safety conscious
• Good knowledge of Refrigeration & air conditioning units repairs and maintenance be able to install split type a/c units
• Knowledge of tools and materials used in the assigned area of responsibility 
• Understand and follow oral and written instructions
• Ability to plan, organise and control own work efforts
• Willing to learn the different systems eg, aircolled and water cooled eg: chillers, cooling towers, cold rooms, freezer rooms and all related systems that operates within chilled water.
• Read, write & spreak English. 

Qualifications

• Grade 10 or Matric
• 2-3 years experience in similar environment 
• Refrigeration experience

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Duties & Responsibilities

• Placing /receiving monthly orders on My Market within budget for units
• Generating accurate monthly client invoices and statements on AX
• Tracking of all monthly PO’s and quotes received
• Daily debtor’s allocation and collection
• Weekly compilation of vendor imports
• Maintaining customer and supplier checklists
• Checking monthly statements with major suppliers
• Timeous update of order sheets
• Ensure all invoices are loaded  within deadline
• Month end procedures- ending off books
• Monthly forecasting
• Submit monthly Supplier invoices for payment
• Month end reporting including top/bottom performers, detailed year to date performance per contract, risk report and variance report between forecast and actual
• Maintain monthly filling and source documents
• Follow correct capex procedures
• Assisting in budget processes

Skills and Competencies

• 1-3 years experience in a similar position is essential
• Computer skills – especially Microsoft Excel
• Data capturing (accurate)
• AX and My Market experience an advantage
• Finance/accounting experience or knowledge essential
• Good communication skills
• Organisational and administrative skills, honesty and integrity

Qualifications

• Matric –related tertiary education an advantage
• Bookkeeping certificate an advantage

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Duties & Responsibilities

• Placing /receiving monthly orders on My Market within budget for units
• Generating accurate monthly client invoices and statements on AX
• Tracking of all monthly PO’s and quotes received
• Daily debtor’s allocation and collection
• Weekly compilation of vendor imports
• Maintaining customer and supplier checklists
• Checking monthly statements with major suppliers
• Timeous update of order sheets
• Ensure all invoices are loaded  within deadline
• Month end procedures- ending off books
• Monthly forecasting
• Submit monthly Supplier invoices for payment
• Month end reporting including top/bottom performers, detailed year to date performance per contract, risk report and variance report between forecast and actual
• Maintain monthly filling and source documents
• Follow correct capex procedures
• Assisting in budget processes

Skills and Competencies

• 1-3 years experience in a similar position is essential
• Computer skills – especially Microsoft Excel
• Data capturing (accurate)
• AX and My Market experience an advantage
• Finance/accounting experience or knowledge essential
• Good communication skills
• Organisational and administrative skills, honesty and integrity

Qualifications

• Matric –related tertiary education an advantage
• Bookkeeping certificate an advantage

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Duties & Responsibilities

• Preparation of high level quality meals, fast foods and sandwiches for branded outlets
• Maintain high hygiene and cleaning standards
• Assist with stock-takes at the unit
• Maintain excellent customer relationships
• Assures that warm, sincere contact is established with all customers
• Consistently provide exceptional customer service in compliance with the highest professional performance standard
• Preparation of each item quickly, but carefully to assure high quality and consistency.
• Keep loss prevention guide-lines in mind at all times, and assisting with stock-takes
• Adheres to appropriate standards of behaviour in the work-place.
• To carry out other special duties or work outside the normal daily routine but within the overall scope of the position.

Skills and Competencies

• Excellent customer service
• Excellent communication skills
• Ability to work under pressure
• Experince as a food service assistant

Qualifications

• Matric (Grade 12)

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Duties & Responsibilities

Operational Delivery:

• Review visitor and client arrivals for the day
• Attend to special arrival and meeting room requirements
• Provide information about amenities, area and venues
• Anticipate client needs and build rapport with clients
• Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages, restaurant reservations, etc)
• Offer assistance with meeting room technical requirements.
• Report client feedback to the Helpdesk and revert to clients and visitors with resolution
• Escalate unresolved complaints to the Manager when necessary
• Report any building maintenance to the TFS call centre daily.
• Ensure compliance with health and quality standards
• Ensure all meeting rooms are set up as required by the client.
• Conduct daily inspections to ensure that all chairs are in place, meeting room is clean and cables are tidy.
• Test AC and VC equipment prior to use.
• Ensure water jugs are refreshed regularly throughout the day and that clean glasses are available at all times.
• Ensure that all white boards are cleaned, white board markers are working well and that an eraser is available.
• Sign Condeco panels in and out as and when required.
• Ensure that rooms are cleared and tidied after each meeting.
• Ensure that tables are cleared and chairs are aligned after each meeting.
• Report over flowing dustbins and cleaning issues to the cleaning team on duty in your area.
• Report and hand in any lost property found in meeting rooms to security.
• Ensure that all bookings for your floor is noted and planned at least 48 hours prior to the meeting.

Customer Focus:

• Work with teams to develop and maintain a customer-focused attitude toward activities, concentrating on those that most strongly contribute toward improving customer lifetime value
• Interact with client to provide and process information in response to inquiries, concerns and requests about products and services
• Conduct client satisfaction surveys to ensure clients are satisfied with the products and services
• Keep up to date with business objectives within the environment
• Provide advice on general changes and compliance within the workplace management framework when required
• Work with processes and procedures in such a way that operational efficiencies and performance are enhanced
• Attend to and resolve all customer queries timeously or escalate when necessary
• Follow up and follow through on all queries timeously
• Manage conflict

Reporting:

• Prepare all weekly/monthly reporting within set timeframes for submission to your manager
• Update and maintain all relevant records
• Compile and prepare stats as and when required by your manager

Code of Conduct:

• Undertake such other responsibilities as directed by Management that will drive sustainability.
• Work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description, are undertaken.
• Take responsibility for one’s own performance.
• Promote TFS’s & EY image and corporate citizenry through deliberate and co-ordinated activities.
• Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures as applicable to this position.
• Ensure TFS ethical values are adhered to.
• Skills and Competencies
• MS Office Suite
• Knowledge of equipment, materials and suppliers used in facilities management.
• Proven experience as a Concierge
• Familiarity with hospitality industry standards
• Proficiency in English; knowledge of additional languages is a plus
• Computer literacy
• A customer-oriented and professional attitude
• An outgoing personality
• Outstanding communication abilities
• Excellent organizational and time-management skills
• Hospitality and customer centric focus.
• Emotional Intelligence:  ability to work with colleagues who have different ways of behaving and interacting

Qualifications

• Grade 12 (non-negotiable) plus….
• Computer literacy
• 2-3 years frontline hotel/customer service experience

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Duties & Responsibilities

Stock Transfers

• Receive orders at the stores and check deliveries in line with invoice and quality standards
• Document any variances with respect to returns, price deviations, over/under deliveries and communicate these to the stock controller.
• Print or get picking list from the Maintenance Supervisor or other responsible person and issue goods as per SOP
• Ensure all stock is stored in line with safety standards and that storage areas and equipment are cleaned, maintained and secure
• Submit all documents raised to the Supervisor / Manager for review and capturing on IFS job card requests and ensure these are correctly captured into the relevant system and balances to IFS at month-end
• Respond and resolve queries in relation to maintenance stock, escalating any issues as required.
• Investigate and resolve and variances immediately.

Stock Control

• Participate in stock takes on a monthly basis; and recounts when necessary
• Identify, investigate, and resolve any discrepancies
• Prepare shortages/overages list and communicate this to the Supervisor
• Maintain stock levels in line with operational requirements and orders
• Stock control records are maintained and filed
• Obsolete stock for disposal is reported

Conduct:

• Work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description, are undertaken
• Take responsibility for one’s own performance
• Promote TFS’s image and corporate citizenry through deliberate and co-ordinated activities
• Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures as applicable to this position
• Ensure TFS ethical values are adhered to.

Skills and Competencies

• Communication skills (verbal and written) 
• Strong client and customer service skills 
• Computer literate Competencies: 
• Good Food and Beverage Knowledge 
• Team player and attention to detail
• Excellent co-ordination and ability to multi-task
• Positive, punctual and professional approach
•  Proven costing & stock control/store keeping experience – advantageous
•  At least 2 year’s working experience

Qualifications

• Matric with Maths Numeracy as a minimum
• N3 in technical studies or equivalent qualification. 
• Minimum of 2 years’ experience in Maintenance stores / inventory control
• Experience working with IFS system is an advantage
• Good in written and spoken English.
• A team player with ability to work under pressure.

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Duties & Responsibilities

• Take full responsibility and management of the unit
• Need to be able to work in a demanding environment.
• Setting and management of service delivery standards
• Lead, motivate, train and develop a team of staff
• Implement and maintain operational controls in line within budgetary requirements
• Ensure quality of food preparation, presentation and service is up to standard by meeting all quality star grading standards in all areas of responsibility as per grading checklist
• Ensure all policies and procedures are complied with
• Daily HR and IR issues (including training, development & performance management)
• Analyse and pre-empt client needs and possible complaints
• Take responsibility for all functions by organising, preparing & co-ordinating.
• Management of all administration, finances, debtors, budgets, etc.
• Process paperwork and compile & understand weekly & monthly P & L
• Relationship building with the client and customers on a daily basis (essential)
• Must be able to work long hours and over weekends should there be a need
• Stay abreast of latest food trends and best practices

Skills and Competencies

• Strong judgement and problem solving skills
• Excellent people skills
• Strong interpersonal and communicative skills (verbal and written)
• Flexibility with regards to working hours
• Attention to detail
• Client service orientated
• Business management principles
• Fully computer literate
• Excellent food skills

Qualifications

• National Senior Certificate
• Relevant Culinary Degree/Diploma or Certificate 
• Minimum of 5 years’ experience Chef / Catering Manager within retail 
• Experience in managing team of 20+ staff
• Functions / events experience
• Managing convenience store experience
• Own reliable transport

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Duties & Responsibilities

New Business Development

• Identify and prospect for potential new clients and turn this into increased business
• Regular travel to Mpumalanga to identify and prospect for potential new clients and grow that region
• Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities
• Meet potential clients by growing, maintaining, and leveraging your network
• Identify potential clients, and the decision makers within the client organization
• Research and build relationships with new clients
• Set up meetings between client decision makers and company’s practice leaders/Principals
• Plan approaches and pitches. Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives
• Participate in pricing the solution/service.
• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.
• Use a variety of styles to persuade or negotiate appropriately
• Present an image that mirrors that of the client

Client Retention

• Retain current relationship and build rapport
• Business Development Planning
• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
• Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
• Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators

Management and Research

• Submit weekly progress reports and ensure data is accurate
• Ensure that data is accurately entered and managed within the company’s CRM or other sales management system
• Forecast sales targets and ensure they are met
• Track and record activity on accounts and help to close deals to meet these targets
• Work with marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled within a timely manner
• Ensure all team members represent the company in the best light
• Present business development training and mentoring to business developers and other internal staff
• Research and develop a thorough understanding of the company’s people and capabilities
• Understand the company’s goal and purpose so that will continual to enhance the company’s performance

Skills and Competencies

• Knowledge of the most current technologies and products used in the industry
• Knowledge of key role players and industry trends
• Leadership Skills
• Good Communication skills
• Good understanding of Finance
• Marketing skills
• Report Writing skills
• Understanding of Spreadsheets
• Problem-Solving
• Independence
• Teamwork

Qualifications

• Matric / Grade 12 Tertiary qualification would be advantageous At least 3 years of sales management experience, business development or operational experience in hygiene and pest control

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Duties & Responsibilities

• Develop and implement the segment strategy for the Education sector, aligning it with the overall company objectives and goals.
• Build and maintain strong relationships with key clients in the Education sector, understanding their unique needs and providing tailored solutions.
• Lead and inspire a high-performing team, providing guidance, support, and professional development opportunities.
• Drive operational excellence, ensuring the efficient delivery of catering solutions while maintaining the highest quality standards and driving customer retention
• Collaborate with cross-functional teams to develop innovative menus, implement cost-saving initiatives, and enhance the overall dining experience for students and staff.
• Strategically engage in sales, new business development and key account activities • 
• Stay updated with industry trends, regulations, and best practices in the Education sector, identifying opportunities for growth and improvement.
• Oversee financial performance, analyze data, and prepare reports, providing strategic insights and recommendations to drive profitability.
• Support Tsebo Solutions Group efforts and initiatives towards achievement and maintaining BEE level 1 

Skills and Competencies

• Deep understanding of the Education sector in South Africa, including its unique challenges and regulations.
• Excellent leadership and people management skills, with the ability to motivate and inspire teams.
• Strong business acumen and strategic thinking, with the ability to develop and execute effective plans.
• Exceptional communication and interpersonal skills, with the ability to build rapport with clients, stakeholders, and internal teams.

Qualifications

• Relevant business degree from a reputable institution, plus post graduate qualification
• Experience in the Catering and or related services industry 
• 10 - 15 years of experience in a senior management role within the contract catering industry, with a focus on the Education sector
• Proven track record of successfully managing large-scale catering operations and client relationships
• Demonstrated ability to deliver results, meet targets, and drive continuous improvement
• Qualification in Hospitality Management, Business Administration, or a related field is preferred

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Duties & Responsibilities

• Greet customers and hand out menus.
• Take meal and beverage orders from customers and place these orders in the kitchen.
• Make menu recommendations and inform patrons of any specials.
• Deliver meals and beverages to tables when they have been prepared.
• Check that customers are satisfied with their meal.
• Prepare the bill for tables when requested.
• Cash up bills and ensure that the correct amount has been paid.
• Administer change to tables if needed.

Skills and Competencies

• Endurance to walk and stand for long hours.
•  Flexible work hours.
• Ability to remain calm and professional with difficult customers.
• Excellent interpersonal skills.
• Coordination to carry plates or trays without dropping anything.
• Trustworthy and Reliable
• Have good personal hygiene

Qualifications

• Grade 12
• 1 - 2 year experience in a similar role.
• Culinary qualification would be advantageous

go to method of application »

Duties & Responsibilities

• To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
• To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.
• Assists in the preparation of meals, especially salads and desserts.
• Places entrees, salads, desserts and other food on the serving line.
• Keeps the serving line well-stocked and clean.
• May assist in training new employees.
• Stores and records food leftovers.
• Keeps canteen tables, kitchen and other areas clean and orderly.
• To ensure that customer expectations are met within the provisions of the contract.
• To ensure a high level of customer service within the area of responsibility.
• Where applicable, to ensure that stock in the designated area of responsibility is counted and signed over to the correct staff on the following shift.
• To carry out any reasonable request by management.
• To report and where possible take action when faced with customer and client complaints or compliments.
• To attend meetings and training courses as may be necessary.
• Performs related work as assigned.

Skills and Competencies

• Must enjoy practical and methodical work
• Be honest and reliable
• Have good hand-eye coordination
• Be able to work quickly and safely
• Have good personal hygiene
• Be free from skin allergies to foods and detergents
• Have good communication skills
• Must be able to work as part of a team.
• Must have the stamina to work 45-50 hours per week.
• Be able to bend, stand and lift.

Qualifications

• Be 18 years of age Must have completed at least a Nationa Senior Certficate