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  • Posted: Mar 6, 2024
    Deadline: Not specified
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    The Beekman Group is one of South Africa’s leading corporate players in the development and management of property, as well as in the leisure sector.
    Read more about this company

     

    Fun Crew – Placid Waters

    Key Performance Areas:

    • Take lead on small Team on daily operations
    • Keep departmental process and procedures in place
    • Roster Staff
    • Quality control on department and department processes
    • Onsite training to department Staff
    • Plan, set up, promote, facilitate and arrange Children’s, Adults and family water sports and non water sports entertainment, games and activities
    • Facilitate and arrange all and any entertainment and promotional water sports activities & events
    • M.C events
    • Handle all guest queries including information on promotions, functions, events, and general questions about the Resort
    • Communicate all necessary and correct information in a professional manner
    • Record and communicate all guests comments & complaints
    • To be pro-active and use initiative with customer service and complaints
    • Ensure prescribed standards are maintained in terms of maintenance, security, marketing, public relations, operations and hygiene within the prescribed working area and especially with regard to all guest water sport entertainment facilities & equipment
    • Up sell all Resort areas
    • Promote brand to business, events, communities, schools, charity and other
    • Participate in Social Responsibility Activities
    • Set-up and lead water sports and non water sport entertainment events
    • Planning of new entertainment programmes
    • Assist the Resort Manager with any entertainment & promotional activities
    • Responsible for and ensure a high level of personal service & be highly visible to guests & staff alike
    • Responsible for and to ensure that pleasant, friendly and helpful behaviour is maintained at all times
    • Have a thorough knowledge of all facilities and services offered by the Resort
    • Provide courteous and efficient service to all guests
    • Maintain at all times the highest standard of appearance and skills, according to Company Policy
    • Ensure a professional image at all times
    • Attend and be attentive to training as and when required
    • To be familiar with staff and Company rules and policies, as well as the Fire, Health and Safety and Security procedures

    Requirements:

    • Experience in Theme Park, Cruise Liner, Children’s camps, Hotels and Resorts entertainment
    • Camp councillor
    • Swimmer  
    • Dam and sea recreational business
    • Leading kids and family games and activities
    • Computer literacy and Audio visual expertise
    • Crisis management
    • Safety and security act (O.H.S.A)
    • First Aid
    • Valid Driver’s Licence
    • Skipper License with a knowledge of Barge Cruisers

    Person Requirements:

    • High energy levels with a passion for working with the public & particularly children
    • Prepared to work outside of normal office hours which includes, public holidays and weekends
    • Work during high season periods
    • Work within a multi-cultural environment including multi genders
    • Flexibility & Patience

    Qualifications:

    • Matric or Grade 12 (Compulsory)
    • Child minding (Advantage)

    go to method of application »

    Food & Beverage Controller – Qunu Falls

    Key Performance Areas: 

    As a Food and Beverage cost controller, you are primarily responsible for calculating costs of food and beverage items and also responsible for the short and long-term planning of the F&B controlling and pricing aspects. Additionally responsible to record information and produce control reports periodically to help maintain a suitable inventory of food and beverage items for the entire resort.

    Position Requirements:

    • Responsible for overseeing, receiving issuing, storage and inventory
    • Responsible for daily stock counts on various area/stock
    • Responsible for proper document of all merchandise entering and leaving the store area
    • Maintaining the tidiness and cleanliness of all storage areas
    • To report on variances and take follow up action
    • Liaising with suppliers to negotiate best possible pricing
    • Stock rotation
    • Computer literate in Word, Excel and a good understanding of GAAP backoffice
    • Single accommodation available

    Person Requirements:

    • Good general knowledge of food and beverage products
    • Strong administration, management and leadership skills
    • Previous bookkeeping/ accounting experience would be an advantage.
    • Must be able to work under pressure in a fast-paced environment
    • Accurate and reliable
    • Polite, friendly person with a strong personality that can think on their feet
    • 2 years’ experience in a similar role
    • Excellent communication and organization skills
    • Dedicated to food quality and control
    • Strong knowledge of proper food handling and sanitation standards
    • Work against normal office hours
    • Work on public holidays, weekends and during high seasonal periods.

    go to method of application »

    Fun Fanatic – Cayley Lodge

    Key Performance Areas:

    • Plan, set up, promote, facilitate and arrange Children’s, Adults and family entertainment, games and activities
    • To facilitate and arrange all and any entertainment and promotional activities & events
    • M.C events
    • Handle all guest queries including information on promotions, functions, events, and general questions about the Resort
    • Communicate all necessary and correct information in a professional manner
    • Record and communicate all guests comments & complaints
    • To be pro-active and use initiative with customer service and complaints
    • Ensure prescribed standards are maintained in terms of maintenance, security, marketing, public relations, operations and hygiene within the prescribed working area and especially with regard to all guest entertainment facilities & equipment
    • Up sell all Resort areas
    • Promote brand to business, events, communities, schools, charity and other
    • Participate in Social Responsibility Activities
    • Set-up and lead entertainment events
    • Planning of new entertainment programmes
    • Assist the Resort Manager with any entertainment & promotional activities
    • Responsible for and ensure a high level of personal service & be highly visible to guests & staff alike
    • Responsible for and to ensure that pleasant, friendly and helpful behaviour is maintained at all times
    • Have a thorough knowledge of all facilities and services offered by the Resort
    • To provide courteous and efficient service to all guests
    • To maintain, at all times the highest standard of appearance and skills, according to Company Policy
    • To ensure a professional image at all times
    • To attend and be attentive to training as and when required
    • To be familiar with staff and Company rules and policies, as well as the Fire, Health and Safety and Security procedures

    Requirements:

    • Experience in Theme Park, Cruise Liner, Children’s camps, Hotels and Resorts entertainment
    • Leading kids and family games and activities
    • Public speaking
    • Computer literacy and Audio visual expertise
    • Crisis management
    • Safety and security act (O.H.S.A)
    • First Aid
    • Valid Drivers Licence
    • High energy levels
    • A passion for working with the public & particularly children
    • Prepared to work outside of normal office hours
    • Work on public holidays and weekends
    • Work during high season periods
    • Work within a multi-cultural environment
    • Work with multi genders
    • Flexibility & Patience

    Qualifications:

    • Matric or Grade 12 (Compulsory)
    • Child minding (Advantage)

    go to method of application »

    Assistant Food & Beverage Manager – Kiara Lodge

    Key Performance Areas: Assist the F&B Manager of a large and very busy Resort property with the following:

    • Planning, forecasting and budgeting the revenues and cost for the department.
    • Staffing and scheduling of the employees and allocation of duties to ensure the maximisation of productivity and minimise payroll costs.
    • Creating a work environment that is high in employee morale and provides constant learning and development
    • Develop systems and procedures that achieve higher cost efficiency and guest satisfaction.
    • Assist with the recruitment and performance appraisal and management of employees in the department.
    • Manage and lead employees to ensure maximum productivity.
    • Work with the outlet chefs in the area of cuisine, menu planning & design for the various outlets / banquets.
    • Ensure through regular monitoring feedback, prompt, efficient and accurate service is provided to all guests.
    • Organise food festivals and develop ideas in conjunction with the public relations staff programs to encourage guest support.
    • Compile and review the monthly profit and loss statement
    • Ensure that all the operational standards set for all the equipment and processes are followed.
    • Maximise F&B profitability by implementing the cost containment strategies for all the outlets.
    • Conduct refresher-training programs for employees and guide the new employees in the department.
    • Revise manager’s duty list to ensure that all areas of reporting and reconciling is covered.
    • Address any grievance and counselling issues among the department associates with all departments and areas including outsourced functions

    Position Requirements:

    • Proven F&B Management experience and a history of experience in the Hospitality industry
    • Proven management skills including: Guest & Staff relations and administration, Management of revenue streams, Budgeting and Financial experience
    • Excellent understanding of all aspects of Hospitality Operations
    • Computer literacy skills including : Excel, Word & a good understanding of GAAP

    Person Requirements:

    • Desire and ability to work in a fairly remote location
    • Ability to work under pressure and without supervision
    • Attention to detail
    • Proven communication skills
    • Ability to work normal hospitality hours including shifts, overtime, working weekends and public holidays
    • Own transport and a valid driver’s license essential.
    • Must have minimum 5 years’ experience.

    go to method of application »

    Fun Fanatic – Formosa Bay

    Key Performance Areas:

    • Plan, set up, promote, facilitate and arrange Children’s, Adults and family entertainment, games and activities
    • To facilitate and arrange all and any entertainment and promotional activities & events
    • M.C events
    • Handle all guest queries including information on promotions, functions, events, and general questions about the Resort
    • Communicate all necessary and correct information in a professional manner
    • Record and communicate all guests comments & complaints
    • To be pro-active and use initiative with customer service and complaints
    • Ensure prescribed standards are maintained in terms of maintenance, security, marketing, public relations, operations and hygiene within the prescribed working area and especially with regard to all guest entertainment facilities & equipment
    • Up sell all Resort areas
    • Promote brand to business, events, communities, schools, charity and other
    • Participate in Social Responsibility Activities
    • Set-up and lead entertainment events
    • Planning of new entertainment programmes
    • Assist the Resort Manager with any entertainment & promotional activities
    • Responsible for and ensure a high level of personal service & be highly visible to guests & staff alike
    • Responsible for and to ensure that pleasant, friendly and helpful behaviour is maintained at all times
    • Have a thorough knowledge of all facilities and services offered by the Resort
    • To provide courteous and efficient service to all guests
    • To maintain, at all times the highest standard of appearance and skills, according to Company Policy
    • To ensure a professional image at all times
    • To attend and be attentive to training as and when required
    • To be familiar with staff and Company rules and policies, as well as the Fire, Health and Safety and Security procedures

    Requirements:

    • Experience in Theme Park, Cruise Liner, Children’s camps, Hotels and Resorts entertainment
    • Leading kids and family games and activities
    • Public speaking
    • Computer literacy and Audio visual expertise
    • Crisis management
    • Safety and security act (O.H.S.A)
    • First Aid
    • Valid Drivers Licence
    • High energy levels
    • A passion for working with the public & particularly children
    • Prepared to work outside of normal office hours
    • Work on public holidays and weekends
    • Work during high season periods
    • Work within a multi-cultural environment
    • Work with multi genders
    • Flexibility & Patience

    Qualifications

    • Matric or Grade 12 (Compulsory)
    • Child minding (Advantage)

    go to method of application »

    Reservations Consultant (Port Shepstone)

    Key Performance Areas:

    • Commit to The Beekman Way (an internal Group programme to work together cohesively and towards a common goal, focusing on the customer by going out of one’s way to meet customer needs).
    • Attend to client queries & reservations in accordance within SLA metrics, including but not limited to:
    • Query turnaround time
    • Customer service survey
    • Production
    • Achieve targets as provided by department manager.
    • Perform additional duties as assigned, including but not limited to general client queries.

    Position Requirements:

    • Matric with 2 years relevant Call Centre experience
    • Experience working in sales or customer service, preferably in the hospitality or travel industry
    • Excellent written and verbal communication skills in English
    • Multi-tasking and time-management skills, with the ability to prioritize tasks
    • Ability to work under pressure

    Method of Application

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