Latest Roles at Nexio

ROLE PURPOSE

The incumbent will be responsible for coordinating, implementing and maintaining information security technologies, standards, procedures and processes required to ensure that the Nexio and the client has adequate information security operations controls. In addition, the specialist will ensure that the controls are regularly measured and monitored for effectiveness.

In addition to the above the candidate must demonstrate experience and expertise responsible for Customer Service Level Management:

• Contracts
• Solutions architecture
• Customer service reporting/engagement
• Service Governance
• Maintain current technical and operational information security skills including keeping abreast of evolving technologies and trends.
• Provide technical guidance on products and information security controls.
• Drive and support the process to review, select and deploy appropriate information security technologies;
• Implement, support and assist the CSIR with the understanding of and compliance with the information security policy, standards, processes and procedures;
• Support the maintenance and operations of the information security management system;
• Support information security risk and audit activities, and conduct information security risk assessment or review activities
• Ensure compliance and alignment of all information security operations with the overall information security governance framework, recommend and drive improvements;
• Evaluate and/or test solutions/systems and ensure appropriate information security requirements and controls have been considered and incorporated into these, where necessary support the remediation of findings;
• Support the information security awareness and training programme and participate in related events and activities;
• Participate in the information security incident management process;
• Support and drive information security investigation

ROLE REQUIREMENTS

• Use defence measures and information collected from a variety of sources to identify, analyse, and report events that occur or might occur within the network to protect information, information systems, and networks from threats
• Conduct event analysis on captured user, computer, communication, and network security events using a suite of security tools and system security features to determine security vulnerabilities, policy violations, malicious behaviour, and/or conduct security incident analysis
• Monitor and evaluate a system’s compliance with Information Technology security requirements in accordance with SOX security controls
• Provide full characterization of information system security environments, including system connectivity, in terms of administrative, technical and organizational factors concerning continuous monitoring techniques and methods, and develop risk management alternatives for securing environmental requirements and problems
• Develop information system risk-management alternatives and changes by applying expert judgment and ingenuity in interpreting information and providing recommendations or making decisions which impact insider threat/continuous monitoring policies and programs
• Advise management of assessed problems relating to ongoing insider threats to organisational information security activities
• Provide comprehensive technical reports based on analytical findings
• Assist in the management of enterprise computer network defence systems
• Advise management of assessed problems relating to organizational information security activities, to include insider threats and computer security incident response procedures
• Participate in interagency working groups and committees
• The role requires the individual to demonstrate technical centre of excellence and subject matter expertise in agreed security subject areas in customer scoping sessions, and in customer projects.
• The role requires the individual to operationally deliver on SLA-based managed security services in security operations environments
• The role requires the individual to identify security opportunities in current customers or prospective customers by knowing and promoting the approved Cybersecurity Offerings.

Additional information: 

• Individuals at this level have fully developed knowledge of the business, marketplace and clients. Is recognized as an expert in own area within the organization
• Interprets internal or external business issues and recommends best practices. Provides technical guidance to more junior levels of staff
• Able to build strong interpersonal relationships with peers, brand leaders, and other senior management throughout the company
• Able to be a “big picture” thinker
• Excellent leadership, team building, and management skills
• Encouraging to team and staff; able to mentor and lead
• Excellent verbal and written communication skills
• Able to align multiple strategies and ideas
• Confident in producing and presenting work
• In-depth understanding of the industry

JOB SPECIFIC REQUIREMENTS

• The role requires the individual to adopt these values and behaviours in the interest of building a capable and competitive Cybersecurity Division:
• Responsive to reasonable customer, supplier, peer, and line management requests
• Attention to detail given that your inputs and deliverables are subject to quality reviews before being submitted to customers
• Proactive, innovative and reliable
• Put the customer first
• Do things right first time
• Positively contribute to this high-performance team
• Go the extra mile in the best interest of the company
• Develop positive and productive relationships with peers and customers
• Demonstrate emotional intelligence, and act with integrity
• Has demonstrated the ability to work well with others, high performance team work ethic
• Excellent communicator and collaborator
• Willingness to learn range of security technologies and platforms
• Positive attitude
• Delivering results and meeting customer expectations
• Following business-relevant instructions and procedures
• Learning and researching in various areas in cybersecurit

QUALIFICATION & EXPERIENCE

• A Bachelor’s degree in Information technology/systems, computer science, computer/ electronic engineering or related field with at least eight years’ information technology experience, of which five years must be in information security;
• Must be in possession of a security clearance certificate or be prepared to undergo a clearance process, nothing should preclude the individual from obtaining security clearance;
• One or more these industry Cybersecurity Certifications: CISM, CISA, CISSP-ISSEP, CISSP-ISSAP, GIAC Certified Incident Handler (GCIH), Certified Computer Security Incident Handler (CSIH), CEH, OSCP, CompTiA

 Additional requirements:

• Working hours Mon. – Fri. 08h00 – 17h00 (note: offsite working is discouraged unless permission is granted by the line manager for exceptional reasons)
• Must be prepared to work overtime or be allocated to standby
• Driver’s license and own transport required

COMPETENCY REQUIREMENTS

• Excellent oral and written communications skills
• Strong analytical and organizational skills.
• Concise writing skills, excellent MS Word skills as well as other MS Office Applications.
• Experience with securing various environments preferred.
• Experience in working across security frameworks.
• Experience in working across security technologies.
• Possess very good knowledge of technological advances within the information security area
• Demonstrate in depth solution and service knowledge
• Demonstrate analytical thinking and a proactive approach
• Consistent customer satisfaction focus 

go to method of application »

ROLE PURPOSE

• The Senior Project Manager will be responsible for successfully planning, executing, monitoring, controlling, and closing a project while adhering to the PMO governance requirements and contractual deliverables that are in place with clients. The Project Manager will also play a role during the bid tender response process. Key to this role is portfolio management which pre-assumes the capability to manage complex and multiple projects. This means the ability to set up portfolio reporting and engage and manage stakeholders at all levels to drive profitable projects within scope.

ROLE REQUIREMENT

• Ensure that the scope of the project is inline with what was proposed and sold.
• Ensure that the scope is in line with the customers’ expectations.
• Ensure that the project remains within the scope of contractually agreed deliverables.
• Follow governance and the Project Change Request (PCR) process when scope changes occur.
• Create a Project Schedule to track the progress of the project.
• Keep the project within the contractually agreed timeframe.
• Monitor and report any baseline changes to the schedule. (PCR)
• Monitor and keep track of all costs incurred during the project roll-out.
• Responsible for Stakeholder management and communication.
• This includes regular meetings with the customer where required, ensuring minutes of meetings are sent, escalation procedures are followed, reporting to management, general liaison with customer project team, and all other project stakeholders.
• Management of all resources within the project
• Creating all project relevant documentation.
• Ensuring all necessary documents and designs are signed and accepted by the client.
• Ensure that all documents are saved on the PMO central repository.
• The Project Manager provides for acceptance of the project by the project sponsor, completion of various project records, final revision and issue of documentation to reflect the “as-built” condition and the retention of essential project documentation, and uploading all relevant documentation as required to ensure that the solution can be easily supported by Operations.
• Responsible for keeping the PMO up-to-date on the progress of projects.
• Including portfolio management

Additional Information:

• Excellent communication skills
• Possesses leadership qualities
• The ability to work under pressure and to tight deadlines
• Good problem-solving skills
• Good judgment skills
• Excellent admin skills
• Extremely driven and goal orientated
• Detail orientated
• The ability to be a part of a team while taking a leadership role

JOB SPECIFIC REQUIREMENTS

• Understands and integrates appropriate project management tools and processes
• Applies/obtains the necessary requisite subject matter expertise (SME)
• Ability to continue to monitor, learn, and implement industry best practices from the agile community.
• Excellent stakeholder management and communications skills, with the ability to inspire, influence, and update delivery teams and senior executives.
• Excellent facilitation, organization, and problem-solving skills help the team manage conflicts, challenges, escalating only when team processes have failed.
• Comfortable with ambiguity and working in fluid, fast-changing environments under pressure.
• A strong grounding in traditional project management practices.
• Good understanding of the business capability/user journey, wider organizational goals, and desired product business outcomes. Understanding of both the current Information Technology and digital services market and emerging business and technology trends.

QUALIFICATIONS & EXPERIENCE

• Matric
• 8 years relevant experience of which at least three years needs to be working with agile teams.
• Project Management Diploma / Certifications: PMP /Agile/Scrum Master/ Prince 2 or the like ITIL v2 or v3 Foundation Certification or an overview or understanding thereof MS Projects, Jira and/or Confluence an advantage. Experience dealing with clients at all levels.
• Experience leading teams using agile methodologies in large-scale teams.
• Experiences working with agile methodologies, such as Scrum, Kanban, XP, TDD, and BDD. Certifications in traditional Project Management practices, e.g., Agile preferred.

LEADERSHIP COMPETENCY REQUIREMENTS

• Exceptional team management skills.
• Excellent verbal and written communication.
• Ability to delegate efficiently.
• Diplomacy and Patience
• People Skills
• Listening

go to method of application »

ROLE PURPOSE

• The Pricing Specialist will be responsible for the coordination, execution, and analysis of all pricing-related matters including special projects, productization, proposals, and tenders.
• Create clear commercial models and objectives
• Development and implementation of the Commercial Strategy
• Develop an effective interface with the Employer’s financial procedures 

ROLE REQUIREMENT

• Ensure Commercial processes and procedures are created and adhered to.
• Management of the quoting administrators.
• Develop and implement pricing strategies for the company's products and services, including tenders.
• Direct impact on business profitability.
• Gives regular, comprehensive, and constructive feedback to the team and conducts their performance appraisals.
• Proactively seeks feedback from team members and deals constructively with any criticism. 
• Understanding the end-user requirements and pricing accordingly
• Liaising with internal technical personnel, suppliers, and distributors to put the best deal forward.
• Efficiently and timely process quotes that are well-presented and complete.
• Accurate analyses of pricing documents to ensure competitive and value-based proposals
• Sound understanding of forex and conversions
• Building of commercial/financial models
• Working in a fast-paced tender environment and ensuring deadlines are adhered to.
• Analyse price relationships between products
• Collaborate with senior management to implement new pricing initiatives
• Train and direct a pricing team
• Oversee the competitive landscape for assigned product categories.
• Review market trends for pricing opportunities to optimize revenues
• Knowledge of CCW system
• Cisco Deal registrations and discount negotiations
• Cisco order tool experience
• Coordinating the bidding effort, by preparing tenders (from the pricing point of view), completing pricing schedules, and delivering tender pricing-related inputs accurately and timeously.

JOB SPECIFIC REQUIREMENTS

• Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modelling, leadership technique, production methods, and coordination of people and resources.
• English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Administrative — Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
• Time Management — Managing one's own time and the time of others.
• Coordination— Adjusting actions in relation to others' actions.
• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

QUALIFICATIONS & EXPERIENCE

• Grade 12
• Tertiary Qualification in Finance, Business Management, or Similar.
• 3 to 5 years experience in general sales administration within the IT industry.
• Financial administration background within the same industry.
• Need to have Cisco experience – essential.

COMPETENCY REQUIREMENTS

• Integrity 
• Leadership
• Dependability
• Self-Control
• Stress Tolerance
• Attention to Detail
• Cooperation 
• Initiative 
• Adaptability/Flexibility
• Achievement/Effort
• Social Orientation

go to method of application »

ROLE REQUIREMENT

• Provide insightful, timely and value-added input so that BU management teams see Decision Support as a key contributor
• Develop credibility with segment (Regions, Costs centres, Contracts, sales segments and Service units) management so in order to able to challenge the business to achieve its objective and generate value for the company and assist in bring consistency across all the business units in terms of decision support presentation.
• Enable improved decision making and identify and drive focused corrective actions.
• Challenge the business to drive sustainable value proactively through informed and insightful decision making by analysing actual results
• Evaluate product performance
• Support sales segment offerings in Nexio and support the EHOD FP&A in driving Technology Efficiency Programme initiatives.
• Post implementation reviews (capex, contract, and product) and developing the enablement processes to make corrections to products.

Develop accounting strategy

• Investigate and analyse the International Financial Reporting Standards (IFRS) and the strategy of the Group to determine possible accounting implications on Nexio
• Evaluate the impact on the accounting of new products/services offered and new contracts entered by the Nexio
• Identify the finance operational activities that could impact on the accounting of the Group; Determine the IFRS guidance and international benchmarks that impacts on the accounting policies

Manage external audits

• Prepare and agree the annual auditing schedule with the relevant business units and external auditors
• Agree the objectives and deliverables of the audit with the external auditors in accordance with IFRS requirements
• Contract the deliverables and target dates with the audit team members in accordance with the audit plan
• Schedule the audit in accordance with the audit plan together with the relevant role players
• Compile the appropriate documentation on conclusion of the audit i.e. annual financial statements
• Conduct the generic follow-up actions in accordance with the external audit findings and contract the specific follow-up actions. Monitor line to ensure that the audit findings are addressed
• Manage external audits in accordance with policies and procedures and within the allocated time frame.

Statutory compliance

• Identify the applicable statutory requirements utilising the relevant resources
• Guidelines Legislation and Legislative interpretation Industry Specialist External Auditors Highlight the interpretation of the applicable IFRS guidelines to the relevant role players
• Manage and review the implementation of the necessary changes or amendments in accordance with the IFRS guidelines
• Monitor the compliance to IFRS to ensure statutory compliance is achieved; and Ensure statutory compliance actions are completed within the allocated time frame.
• Annual Financial Statements
• Taxation Compliance
• Submission of annual returns

Management of the record to report process

• Development and management of accounting policies and operational procedures
• Project Accounting
• Contract Accounting
• Balance Sheet management
• Fixed Assets Management
• Inter Company process Management
• Support FP&A with budget process
• Treasury management
• Banking relationship management
• Banking master data management
• Relationship with Group Treasury team
• Nexio Cash management
• Foreign currency management
• Cash Flow management and forecasting
• Management of corporate credit cards
• Management of Petty cash process and governance
• Proactive management of Nexio free cash flow through decision support to business
• Management of banking master data and governance, aligned to Nexio DOA
• Insurance management
• Management of Payroll team
• Ownership of payroll controls and procedures
• Oversight of payroll banking files
• Interface between HR and payroll Management
• Management of ASR and STI processes
• Management of Tax directives
• Review and approvals of purchase requisitions / orders in line with DOA
• Ensure business decisions are executed within the governance framework
• Incubate the establishment of Strategic working capital management function
• Ensure management of Operating expenses within Nexio governance framework and budget guidelines
• Enable revenue assurance for Nexio by introducing innovative controls through automation and RPA
• Business ownership of Nexio ERP and complementary applications

Evaluate the impact of new initiatives (Products, delivery models, etc) and implement measures to reduce risks and variances.

Provide structured Business Cases and specify Capex and Opex needs:

• Gather all inputs from commercial and Solutions departments & external references
• Provide relevant methodology
• Review business case
• Challenge divisions by proposing alternatives to drive value
• Present trade-offs and rank alternatives
• Support senior management to take the appropriate decision
• Identify ways to track actual results
• Ensure Governance Policies are followed

JOB SPECIFIC REQUIREMENT

• External perspective and appreciation of macro-economic environment
• Business leadership and transformation
• Adaptability
• Diversity Management
• Commercial Acumen
• Strong analytical skills
• Compelling communication and influencing skills
• Resilience
• Ability to build effective teams
• Ownership and drive for impact
• Planning and Organising
• Motivating and Developing Others
• Attention to Detail – must be able to analyse and translate data into logical patterns for use by business

QUALIFICATIONS & EXPERIENCE

• Minimum CA(SA)
• Minimum 6 years’ experience in senior finance management role
• Minimum 4 years’ finance experience in ICT
• Experience in managing a diverse team

go to method of application »

ROLE PURPOSE

• A vacancy exists for a Billing Specialist for our Vodacom Business Midrand Client. The Billing Role is a key business delivery function as it is responsible for the billing processing, maintenance and integrity of the billing information on the system, as well as generation of accurate and timeous billing invoices, service request processing and complex customer management. Occasional customer on-site visit’s will also be a requirement from time to time.

ROLE REQUIREMENT

• Billing Activations and Billing Processing
• Partial Billing
• Monthly Usage Billing
• Annual, Bi-Annual and Quarterly Pricing adjustments
• Manual and Ad-Hoc Billing
• Updating Invoice Details and PO numbers on Billing System
• Premature and Late Activations (Bill-shock)
• Discounts and Rebates
• Transfers
• Cancellations and Balance of Contract BOC
• Accompany Sales Team to Customer Meetings
• Product Development
• Systems and Process Enhancement
• Process Billing Service Requests within OLA and SLA agreed turnaround time.
• Provide Billing Recon’s; resolve billing disputes and customer billing queries.
• Validate and resolve COPS credits (corporate operations support)
• Monthly credit provisioning

TECHNICAL / PROFESSIONAL COMPETENCIES

• Billing Experience in Telecom’s CRM Systems
• Comprehensive experience in Excel and other related Microsoft Office product Suite
• Comprehensive Fixed and mobile Billing experience related to reconciliations; account queries / COPS credits; and customer management.
• Experience in dealing with high volume high priority Customer accounts.
• Siebel, Infoweb, Morpheus & Eppix experience essential

QUALIFICATIONS & EXPERIENCE

• Grade 12 (Matric) essential
• Certification in Financial Management or accounting will be advantageous
• At least 1 years’ experience in billing or clerical roles
• At least 1 years’ experience in core billing environment or Vodacom Activation Activities (PMO)
• Experience of working with Siebel advantageous
• Experience in telecommunications highly advantageous

LEADERSHIP COMPETENCY REQUIREMENTS

• Apply Analytical Thought Processes
• Equip the team by way of knowledge sharing
• Encourage collaboration
• Big Picture Solution Realisation
• Holistic Organisational Understanding