Datacentrix is an ICT solutions provider that uses leading solutions to deliver sustainable value to corporate and public sector organisations. We strategically partner with our customers, equipping them with valuable insight and helping them to align their technology undertakings with their business strategy.
Our holistic value proposition delivers comple...
Datacentrix in Gqeberha/PE is looking for an Internal Sales Assistant with sales support experience and working within a sales team. You will take responsibility for the internal sales process including quoting, ordering, billing, stock management, customer/vendor onboarding and general customer service.
Critical Requirements - Skills, Experience & Qualifications
- Matric essential
- Diploma/Degree in a Business-related field - Preferred but not mandatory
- 4 years plus internal sales experience
- Exposure to financial management tools
- Valid driver’s license and own reliable vehicle
- Must have proven financial or process-based exposure in a fast-paced environment.
- Methodical process driven strong administratively sound individual.
- Ability to work independently.
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As the Operational Technology Engineer, it requires the managing and maintaining of technology systems critical to industrial and infrastructure operations. The responsibilities include system design, device integration, network management, cybersecurity, data analysis, troubleshooting, compliance, disaster recovery planning, and collaboration with various stakeholders. The OT engineer ensure these systems are secure, reliable, and efficient, playing a crucial role in preventing operational disruptions.
Experience in the following systems
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Datacentrix is seeking a Printer Support Technician certified to service and support HP printers. You will be responsible for providing high-quality technical support to both technical and non-technical end users while supporting a wide range of printer technologies predominantly HP ensuring equipment is running at optimum.
The support engineer needs to be proficient using technology and quick to learn newer technologies as they become available. The technician will have to assist with installs, maintenance, ordering of parts and configurations. The support engineer will be required to travel between customer’s sites and provide support to other areas of the business where required.
Minimum Requirements:
- Matric or Grade 12 and HP Printer certification (essential)
- 3 years industry working experience troubleshooting, repairing, and maintaining printers
- Valid Driver’s License and own reliable vehicle
- Relevant HP service qualifications
- Experience with 3rd party software
- Ability to lift and move heavy equipment
Responsibilities:
- Manage and resolve assigned calls within SLA requirement
- Diagnose and resolve technical issues
- Ordering of parts
- Administrative functions, which include the closing of calls, job cards, capturing travel and other reports.
- Servicing multi-functional printing devices through both phone and hands-on support.
- Maintain service qualifications and achieve all KPIs
- Provide remote support where applicable (Hardware and software related)
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Datacentrix is looking for a Systems Administrator with extensive strong Linux/Unix/Windows Server skills. He/She will be responsible for building, installing, maintaining and managing ISP server/cloud services. Includes backups, fault-tolerance, and security related to these servers and related services
Requirements:
- Matric & Degree/Diploma in IT
- Certifications in both Linux and Windows Server would be advantageous
Extremely strong Linux/Unix/Windows Server skills and advanced knowledge and experience in configuring and maintaining the following, each with minimum 5 years experience:
- LAMP Stack
- LEMP Stack
- DNS -- (Bind, Unbound, PowerDNS)
- TCP/IP Protocols
- MTA(s) -- (Postfix, Sendmail /Exim)
- Virtualization (XEN / KVM / VMware)
- Monitoring Systems (Cacti / Nagios / PRTG / Zabbix)
- Orchestration and Provisioning (Puppet / Ansible)
- Databases (MySQL/ MySQL cluster/ Replication)-- MSSQL is a plus!
- Storage Technologies (SAN/ NAS/ iSCSI / Fibre Channel)
- Scripting (E.g. Perl, Bash, Python, etc.) -- Understanding of REGEX is a plus!
- Hosting control panels (cPanel and ISPConfig)
- Strong Linux skills are a requirement and non-negotiable
- General understanding of networking within an ISP environment
- Any experience in solutions architecture will be considered a bonus.
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Managed Talent Solutions a division within Datacentrix is looking for an Integration Architect for one of their client based in Lynwood. The candidate must have 10 years direct experience in enterprise level applications. This is a 24 months fixed term contract.
Formal Education and Certification
- University degree in Computer Science or Computer Engineering, and 10 years or more equivalent work experience.
- Certifications: Architecture and related certification
Knowledge and Experience
- 10 years direct experience in enterprise-level applications.
- Proven experience in developing enterprise and solution level architectural designs.
- Proven experience in overseeing the linking of cross-functional applications between disparate business units and systems.
- Experience with business and technical requirements analysis, business process modeling/mapping, methodology development, and data mapping.
- Extensive experience with core integration platform or ESB
- Technically fluent in any programming languages
- Strong background in risk management methodologies as they relate to integration/software engineering.
- Direct, hands-on experience with automated integration tools
- Knowledge of relational database design and management techniques.
- Good project management skills and/or substantial exposure to project-based work structures, project lifecycle models, etc.
- Strong knowledge of system and software quality assurance best practices and methodologies.
- Competency with XML constructs and schemas.
- Confidence and experience with API protocols and schemas such as SOAP and REST.
- Knowledge of network protocols and standards
- Strong understanding of end-user needs and requirements.
- Excellent understanding of the organization’s goals and objectives.
Responsibilities:
Strategy and Planning
- Develop and maintain an integration architecture blueprint for the company.
- Orchestrate integration projects and corresponding strategies between business units and development teams.
- Plan, execute, and manage the integration of new applications into existing systems and software throughout the enterprise.
- Plan, execute, and manage the integration of new application integration technology into the existing Applications Integration environment.
- Ensure that integration projects meet business requirements and goals, fulfill end-user requirements, and identify and resolve systems issues.
- Ensure that integration planning and practices are aligned with strategic business goals and the company’s overall strategic vision.
- Develop standards and processes to support and facilitate integration projects and initiatives.
Acquisition and Deployment
- Research and make recommendations on integration products and services in support of procurement and development efforts.
- Collaborate with analysts, designers, and system owners in the testing of newly integrated software programs and applications.
- Lead integration testing phase of software and applications under development in order to identify and remedy potential problem areas.
- Liaise with software developers and engineers to address issues in program logic and the interoperability of new applications with existing systems software.
- Build relationships with software development and engineering teams to gain an understanding of application architectures and required functionality.
- Build relationships with vendors of application software deployed in the organization’s IT environment to learn about and provide feedback on their technical integration capabilities.
Operational Management
- Ensure the collection and coherent interpretation of the various business processes affected by integration efforts.
- Work diligently to enhance or improve business processes via integration or, as necessary, minimize the impact of integration on those processes.
- Evaluate results of integration projects, then report and make recommendations based on findings.
- Where necessary, provide guidance to junior members of the team.
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Datacentrix Cape Town is looking for a HP SAN Server Engineer with experience in configuring and maintaining HPE SAN & Storage products – 3PAR, MSA, Store Once, Store Virtual. The successful candidate should have significant experience configuring & maintaining HPE ML/DL servers, HPE Blade Systems & Synergy.
Requirements:
- Matric or Grade 12 (must have)
- IT Qualification
- Minimum 5 years HPE server & SAN hardware support experience.
- Experience configuring & maintaining HPE ML/DL servers, HPE BladeSystems & Synergy
- Experience configuring & maintaining HPE SAN & Storage products – 3PAR, MSA,StoreOnce,StoreVirtual
- Ability to work individually & as a team member
- Excellent communication, problem-solving and troubleshooting skills
- Valid Drivers Licence and Own reliable vehicle
Primary Role Accountabilities
- Provide onsite or remote access diagnoses and resolution of server, SAN & other hardware issues/faults
- Provisioning of storage & servers according to guidelines with attention to detail and documentation
- Installation and upgrading of HPE server & SAN hardware & firmware with attention to detail and documentation
- Maintaining and documenting all work performed as well as strict usage of the call logging systems to ensure open communication with the whole team.
- Willingness to be available and work after hours when necessary to minimize business downtime and resolve issues within maintenance window periods.
- Follow process, policies and procedures as laid out
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Datacentrix Managed Talent Solutions has an exciting opportunity for a career driven individual who is looking to take their career to the next level. We are looking for a performance driven Accountant to join our dynamic finance team.
Duties will include:
- Monthly financial and management reporting
- Capture financial entries, review financial performance and distribute financial reports
- Prepare balance sheet and payroll reconciliations
- Prepare Exco packs
- Maintain internal control and compliance with company policies
- Ad hoc tasks as and when required
Requirements:
- BCom Degree with completed articles (SAIPA/SAIBA preferred)
- Preference will be given to candidates with post article experience
- Advanced knowledge of Excel
- Proficiency in Outlook and knowledge of MS Office
- Ability to work under pressure in order to manage and meet strict deadlines
- Must be able to deliver results in a team environment
- Must be able to communicate effectively (verbally and written)
- Hybrid work environment
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Datacentrix is seeking 2x Functional Consultants to join our dynamic team in Midrand or Cape Town. The successful candidate will be responsible for implementing enterprise solutions by generating functional designs and configuring platforms according to user requirements as part of Enterprise Content Management. As a member of the Technical Services team, the role will also provide technical and functional product support. The role is focused on OpenText Content Suite Platform (Content Lifecycle Management) and includes elements of both BAU operational support and project implementation for installation, configuration and upgrades
Minimum Requirements:
- Matric or Grade 12 Essential
- Relevant IT Degree
- Current OpenText certification (Content Server Business Consultant, Content Server Administrator, and Archive Server) is required along with the demonstrated ability to practically support and troubleshoot existing installations
- Knowledge of associated products – e.g. Application Governance and Archiving for SharePoint, e-mail Management, OpenText Everywhere, Tempo, Portal, Enterprise Process Services, Web Management and Extended ECM would be advantageous
- It is required that the successful candidate will demonstrate a solid understanding of networking technologies and principles in order to support the technical function of the role– including, but not
- limited to: TCP/IP networking, Directory Services (Active Directory), Virtualisation (VMware and/or
- Hyper-V), database (MS-SQL and/or Oracle) and operating systems (mostly Windows,
- LINUX)
- The successful candidate will preferably be able to demonstrate a practical understanding of current technology frameworks- principally ITIL and understand the fundamentals of Project Management in order to operate successfully within the environment
- Ensure professionalism with client engagements
- Understanding of highly available component design
- Due to the nature of the role, the candidate must be eligible for passing security clearance at
- Government sites
- Valid Drivers Lince and own reliable vehicle
Responsibilities:
- Implement enterprise solutions by generating functional designs and configuring platforms according to user requirements as part of Enterprise Content Management.
- The role is accountable for the effective technical implementation and support of technologies to customers as a consultant.
- The position is accountable to both the Project Manager and Service delivery manager for line function and through Project, Program and Operations Management for project delivery.
- In addition to technical ability, the successful candidate will be an effective communicator with both
- colleagues and clients. The ability to contribute to both functional teams and multi-disciplinary
- project teams is required.
- Create and maintain technical documentation- both internal and client facing.
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Job Overview:
As a Full Stack Developer, you will play a crucial role in designing, developing, and maintaining web applications. You will be responsible for both the client-side (front-end) and server-side (back-end) development, ensuring a seamless user experience and robust functionality. Your expertise in various programming languages and frameworks will be essential for delivering high-quality software solutions.
Key Responsibilities:
Front-end Development:
- Develop responsive and user-friendly user interfaces.
- Implement interactive features and user interfaces using front-end libraries and frameworks such as Flutter, React, and Angular.
- Ensure cross-browser compatibility and optimize web applications for mobile devices.
Back-end Development:
- Create and maintain server-side applications using programming languages like C#, JavaScript (Node.js), Java, or PHP.
- Design and develop databases, including data modeling, schema design, and query optimization.
- Build RESTful APIs for communication between the front-end and back-end.
Mobile Application Development:
- Create new mobile applications as well as maintain or improve existing mobile applications.
Database Management:
- Develop, maintain, and optimize databases using technologies like MySQL, PostgreSQL, MongoDB, or NoSQL databases.
- Implement data storage, retrieval, and manipulation operations efficiently.
Application Hosting:
- Deploy web applications to various hosting platforms such as Firebase, Azure, or AWS.
Version Control and Collaboration:
- Utilize version control systems like Git for code management and collaboration with team members.
- Work closely with designers, product managers, and other stakeholders to gather requirements and ensure project alignment.
Testing and Debugging:
- Write unit tests, perform debugging, and ensure the software is reliable and free of bugs.
- Conduct testing across different browsers and devices to ensure cross-compatibility.
Security and Performance Optimization:
- Implement security best practices to protect against common web vulnerabilities (e.g., SQL injection, XSS).
- Optimize web applications for performance and scalability.
Documentation:
- Create clear and comprehensive documentation for code, APIs, and system architecture.
Qualifications:
- Bachelor's degree in Computer Science, Software Engineering, or a related field.
- Proven experience as a Full Stack Developer, with a strong portfolio of past projects.
- Proficiency in both front-end and back-end technologies and frameworks.
- Strong problem-solving skills and attention to detail.
- Excellent communication and teamwork abilities.
- Familiarity with agile development methodologies.
- Certifications in relevant technologies or frameworks may be advantageous.
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Datacentrix Cape Town is looking for an Endpoint Management Support Engineer with experience in SCCM and Intune. Provide Microsoft server and Cloud services support. A minimum of 5 years' experience in the SCCM environment and 3 years exposure to Intune required. Good understanding of server environment
Critical Requirements - Skills, Experience & Qualifications:
- Matric Qualification
- MCSE, with 70-703, 70-745 or similar
- Tertiary IT qualification
- OS deployment
- Application packaging and deployment
- Patch management
- Reporting
- Ability to clearly articulate problems and solutions with the technical team
Primary Role Accountabilities:
- Operating system deployment
- Office 365 administration
- Device hardening and vulnerability management
- Assist with escalations from 1nd line support engineers
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Requirements
- Own car and valid license – Must be prepared to travel if needed
- A+ and N+ Certification minimum
- Passport - beneficial for possible future travel to African countries
- GCP (Good Clinical Practice) Certification highly beneficial
- Azure/O365 Knowledge beneficial
- Medical, Lab or Hospital environment beneficial
- General Desktop Support i.e. Outlook, softphone, AD management, Basic network troubleshooting, Toner replacement, printing volume reports, printer setup on pc etc.
Accountabilities
IT Support
- Provide technical user/system support for desktops/laptops and user computing environment
- Perform installations on hardware and software
- Assist users via Service Desk process
- Upgrades, maintenance and repairs on hardware
- 1st Level troubleshooting and repair for domains, NOS, Networking and applications
Printer Systems
- Monitor and administration of printing system
Secure File Transfer System
- Daily support on Secure File Transfer System for users
Regulatory Compliance
- Conform to GCP and GLP principles (certification beneficial)
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Datacentrix Cape Town is looking for a Field Service Engineer with end-user and telepresence support experience. You must have your own transport and Drivers License essential. Provide a high level of support for user and infrastructure environments ensuring careful and optimal call management and efficiencies to various Datacentrix clients. Must be available to start immediately.
Critical Requirements - Skills, Experience & Qualifications
- Matric
- A+ or N+ / MCSE (essential)
- 3+ years’ experience delivering End User Computing Support Services in a customer environment
- AD and GPO Experience (Creating Users and Managing AD)
- Proficient at PC Builds and endpoint installations
- Excellent Communication and Interpersonal skills.
- Must be able to work flexible hours as may be required.
- Must be able to work independently.
Primary Role Accountabilities:
- Able to correctly analyse and prioritise calls and requests according to business impact and urgencies as well as financial impact.
- Manage call escalations to 2nd level and specialist support within Datacentrix as well as customer vendors.
- Must be a team player with the ability to work in and with a virtual team. Liaise between users, IT Outsource providers and internal IT processes
- Assist with incident management and problem resolution, ensuring minimal impact, and initiate escalation procedure as appropriate
- Identify and escalate persistent incidents
- Must be available to provide after-hours Standby support
- Develops and maintains a professional working relationship with the clients and client end-users (VIP users) in support of the Service Delivery Manager.
- Confirm call resolution with end-user before resolving of the call on ITSM.
- Maintains service and quality levels according to of the company’ business standards, processes and procedures.
- Creates and updates documentation related to all Standard Operating Procedures.
- Ability to communicate oral or written feedback and technical information to all levels of end-users
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Primary Role Accountabilities
- Assist with escalations from 1st line support engineers
- Where required, escalate to 3rd line timeously to maintain SLA commitments, ensuring to retain ownership of the ticket, sharing detail of all actions taken to resolve and working in collaboration with 3rd line to further remediate and resolve the incident.
- Preventative maintenance (Patch management)
- Remediate issues identified by audit and monthly reporting
- Ensure adherence to all customer and internal policies, procedures and standards
- Perform research and continued effort towards education for the purpose of improving knowledge and experience-levels in the products/systems supported by the company
- Operates within process controls and applies due diligence in following standard operating procedures.
- Proactive analysis of the customer environment to identify risks, opportunity for improvement and value which can be derived.
- Ensure that all tickets assigned are updated regularly (at least daily, and immediately on resolution) on the ITSM System in use
- Ensure that complete and accurate resolution descriptions are captured for each ticket
- Ensures that all applicable site documentation and standard operating procedures are maintained up to date
- Professionally respond to and resolve / fulfil all incidents and service requests assigned
- Remain courteous, tactful, honest and professional in all communication and interactions with customers and other parties
- Regularly update the Service Desk and all customers with progress-information and estimated
- times to completion
- Regularly follow-up on outstanding queries with other entities who are involved with specific requests
- Adhere to and comply with all commitments made
- Remain calm and collected in adverse situations
- Be alert to deteriorating customer-service within the environment and intervene directly or by escalation.
Critical Requirements - Skills, Experience & Qualifications
- Must have Matric or Grade 12
- Required qualification MCSE or equivalent
- Tertiary IT qualification
- Aleast 5 + years’ experience supporting datacentre software
- Good understanding of server environment
- Ability to identify and understand problems, and find suitable solutions
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Datacentrix is seeking an experienced IT Account Manager to sell the Datacentrix Value Proposition offerings into the region to assigned clients based in the KwaZulu Natal region. The successful candidate will have a minimum of 8 years' experience selling end-to-end IT solutions within an Infrastructure and Managed Services environment.
Requirements:
- Matric or Grade 12
- Minimum of 8 years’ experience as an IT Account Manager, selling complex multi-vendor enterprise solutions.
- Must have consistently reached minimum GP targets of R8 Mill +
- Experience in selling to customer needs by presenting solutions that will solve their issues through having an expert level of knowledge, where product functionality and business environment is strategically matched.
- Ability to build long-standing business relationships with C-level executives.
- Performing presentations to C-Level executives.
- Experience in end-to-end management of a sales channel is vital, this includes experience in account, management, selling and product strategizing with the ability to close large deals.
- Sales & marketing experience in an IT-solutions selling environment with a focus on defining and delivering solutions, expertise in selling a range of IT products and services is essential.
- Motivating for sales, prospecting, sales planning, selling to customer needs, continuously gain market knowledge, with an in-depth knowledge of the Durban Market.
- Must have selling skills, communication skills, presentation skills, negotiating skills and other sales related skills.
- Experience in the Business Solutions IT industry is highly desired.
- Practice professionalism at all times.
- Must have a high energy level and drive to meet sales goals.
Responsibilities:
- Selling the Datacentrix Value Proposition offerings into new earmarked clients.
- Identify opportunities by researching industry and related events, publications, and
announcements; marrying up solutions offerings with business problems.
- Locating or proposing potential business deals by contacting potential clients, discovering and
exploring opportunities.
- Screen potential business deals by analysing market strategies, deal requirements, potential,
and financials. Full understanding of the sales cycle required.
- Close new business deals by coordinating requirements; developing and negotiating contracts.
- Protect organization's value by keeping information confidential.
- Update job knowledge by participating in educational opportunities; reading professional.
publications; maintaining personal networks; participating in professional organizations.
- Enhance organization reputation by accepting ownership for accomplishing new and different.
requests: exploring opportunities to add value to job accomplishments.
- Direct and manage ongoing customer relationships to ensure total customer satisfaction with
- Datacentrix, and further develop business based on opportunities identified at the customer site.
Method of Application
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