The Netcare Group operates the largest private hospital group, primary care network and medical emergency service in South Africa. Netcare is also the biggest private trainer of emergency personnel and healthcare workers. At Netcare, our inspiration to excel in providing medical innovation and quality care is to be found in our values. We continue to focus o...
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Role summary:
- The Enrolled Nurse is responsible for direct and/or indirect nursing care of a patient or group of patients and will function under the direct and/or indirect supervision of the Registered Nurse.
- The incumbent is held accountable for his/her own acts and omissions.
- Nursing activities form part of a nursing regime that is planned and initiated by the Registered Nurse. The Enrolled Nurse will be responsible for the assessment, care and meeting of patient needs and will also be responsible for the development, implementation and evaluation of appropriate programmes of care to ensuring high quality patient care.
KEY WORK OUTPUT AND ACCOUNTABILITIES
CONSISTENCY OF CARE
Administration Management
- Ensure that all documentation is maintained timeously and accurately, reflecting patient care.
- Ensure all stock is charged appropriately.
- Assist with file compilation.
Governance, quality and risk management
- Maintain a therapeutic, clean and safe environment that is free from medico-legal hazards.
- Adhere to Netcare medical waste management principles and all other waste management principles.
- Maintain a safe working environment in accordance with the Machinery and Occupational Safety Act.
- Report potential/actual risks identified.
- Ensure all stock is well controlled.
- Responsible for ensuring correct use, cleaning and storage of equipment.
- Report equipment needing repair or replacement to sister-in-charge.
- Maintain professional conduct and standards at all times in accordance with hospital policies and procedures.
- Maintains patient confidentiality at all times.
- Acts in a supervisory capacity over ENA’s.
Patient care
- Practice patient care according to his/her Scope of Practice and assume total responsibility for these activities.
- Contribute to the holistic care of patients.
- Participate in ward/unit’s quality improvement programme.
- Attend handover of report at shift commencement.
- Effective communication with patients’ regarding their care.
- Promotion of patient overall health and wellbeing.
- Practice the principles of infection prevention and all standard precautions.
- Promote and maintain good public relations with patients, relatives and visitors.
- Execute all procedures according to hospital standards.
- Refer all complaints from patients and doctors to sister-in-charge of the unit.
- Carry out all departmental duties as assigned by supervisors.
TRANSFORMATION OF OUR SOCIETY
Teamwork
- Supports the education and training of the ENA’s.
- Actively participate as a member of a team to achieve goals.
Personal and professional development
- Active involvement in own professional development to maintain a satisfactory level of skill and knowledge.
- Keep up to date with Netcare’s evolving policies and procedures.
- Assume responsibility for maintaining competence in CPR.
Build and maintain stakeholder relationships
- Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
- Develop collaborative relationships to help accomplish work goal.
SKILLS PROFILE
- Registration with the South African Nursing Council as an Enrolled Nurse or equivalent NQF 3 qualification.
- Compliance with the SANC code for an Enrolled Nurse and all applicable health care legislation.
- Relevant experience in the nursing discipline would be an advantage
go to method of application »
Job Summary
- The Professional Scrub Nurse/Clinical Nurse is a professional who remains responsible for the assessment, planning, and implementation of individualised, holistic, and person-centred nursing care of a patient, their families, or the community, either performed directly or indirectly.
- The incumbent ultimately coordinates patient care within the concept of the multi-disciplinary health team.
- The incumbent also fulfils the role using scientifically based nursing theories and processes, treating the patients as a physical, social, and spiritual individual, and by use of educational and technical means applicable to health care practice. The Scrub Registered Nurse will be responsible for the wellbeing of the patient intra operatively, assessment of the patient to ensure delivery of high-quality care to patients whilst in theatre, in accordance with hospital standards and policies and is a role model in the delivery of evidence-based care.
- Will be responsible for the preparation /checking /control and charging of stock / supervision and maintenance of instrumentation and equipment.
- Timeously complete capital expenditure documentation as per doctor’s preferences where appliable.
- The incumbent is responsible for and is held accountable for his/her own acts and omissions. Theatre activities form part of the planned operational requirements.
- The incumbent will further be responsible and actively participate in Clinical Governance.
CONSISTENCY OF CARE
Patient care
- Practice patient care according to the Scope of Practice and assume total responsibility for these activities.
- Contribute to the holistic care of patients.
- Communicate effectively with patients regarding their care.
- Promote patients’ health and wellbeing.
- Practice the principles of infection prevention and all Standard precautions specifically in the event when patients with super bugs present themselves in theatre.
- Promote and maintain good public relations with patients and doctors.
- Execute all procedures according to hospital theatre standards.
- Refer all complaints from patients and doctors to the Unit Manager
- Carry out all departmental duties as assigned by the Unit Manager
- Over see and manage issued scheduled medicines in theatre in accordance with the Netcare policy.
- Perform other duties as reasonably requested by the Unit Manager or senior member of staff.
Scope of Practice
- Interview patient and family to obtain relevant general background information and problem identification; evaluate patient’s behaviour and assess immediate and long term needs.
- Participate as a professional member of the multi-disciplinary team in evaluating, developing and implementing health care plans and treatment regime.
- Do rounds with the physician/medical practitioners to review condition of patients; develop nursing care plans; participate in the care of all patients in the unit.
- Evaluate patients care needs; initiate individualised nursing care plans; co-ordinate patient services.
- Prepare day / night shift documentation that reflects patient status, patient / staff ratio and problems
- Communicate with the unit manager, so that he / she is informed of activities and problems
- Perform any related tasks as requested.
Policy and procedure development
- Provide input and standards in formulating patient care policy and procedures in the hospital
Quality and risk management
- To ensure the provision of a safe, clean and secure environment for patients, staff and visitors.
- Aim as member of staff to optimise and maintain quality, effective and safe nursing care, within the frame of the assigned budget.
- Evaluate, set standards and monitor safe utilization of supplies and equipment
TRANSFORMATION OF OUR SOCIETY
Teamwork
- Actively participate as a member of a team to achieve goals
- Co-operate and collaborate with other hospital departments to provide appropriate support services.
Education and training facilitation
- Co-ordinate with the Clinical Facilitation Department and other members of the multi-disciplinary team to meet and acknowledge the on-going educational needs of the nursing staff / student as well as the patients
- Co-operate with the Clinical Facilitators in planning, implementing mentoring and evaluation of learning experiences / opportunities for nursing staff / students
- Provide for the ongoing review, practice and in-service training of emergency procedures
- Actively participate in in-service training and orientation of new staff in the unit
- Advise and inform staff on current and revised policies and procedures
Resource Allocation
- Allocate staff members in a manner that promotes optimal use of staff to provide appropriate nursing care for the individual patient regarding his / her needs and specialised skills needed by the nursing staff member through proper clinical judgement.
- Adjust staff levels to provide for acuity level needs
Personal and professional development
- Active involvement in own professional development to maintain a satisfactory level of skill and knowledge
- Keep up to date with Netcare’s evolving policies and procedures
Build and maintain stakeholder relationships
- Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
- Develop collaborative relationships to help accomplish work goal
- Maintain and encourage effective communication and interaction within the unit, other members of the multi-disciplinary team and the public.
- Foster good interpersonal relations and public relations while interpreting / applying the philosophy, goals, objectives, policies and procedures
DISRUPTIVE INNOVATION
- Implementing medical technologies, digitisation, and data solutions for the benefit of our business and patients.
- CareOn adoption of electronic patient records, e-scripts and clinical orders by doctors and stock management
Inherent Requirements:
- Registered as a Professional Nurse with the South African Nursing Council
- Thorough knowledge of general / specialized nursing theory and practice
- Extensive knowledge of modern nursing care principles and practices
- Relevant experience in the nursing discipline
- Capacity to implement and maintain standards of health practice required from all accredited bodies and appropriate health legislation.
go to method of application »
Role summary:
- The Enrolled Nurse is responsible for direct and/or indirect nursing care of a patient or group of patients and will function under the direct and/or indirect supervision of the Registered Nurse.
- The incumbent is held accountable for his/her own acts and omissions.
- Nursing activities form part of a nursing regime that is planned and initiated by the Registered Nurse. The Enrolled Nurse will be responsible for the assessment, care and meeting of patient needs and will also be responsible for the development, implementation and evaluation of appropriate programmes of care to ensuring high quality patient care.
KEY WORK OUTPUT AND ACCOUNTABILITIES
CONSISTENCY OF CARE
Administration Management
- Ensure that all documentation is maintained timeously and accurately, reflecting patient care.
- Ensure all stock is charged appropriately.
- Assist with file compilation.
Governance, quality and risk management
- Maintain a therapeutic, clean and safe environment that is free from medico-legal hazards.
- Adhere to Netcare medical waste management principles and all other waste management principles.
- Maintain a safe working environment in accordance with the Machinery and Occupational Safety Act.
- Report potential/actual risks identified.
- Ensure all stock is well controlled.
- Responsible for ensuring correct use, cleaning and storage of equipment.
- Report equipment needing repair or replacement to sister-in-charge.
- Maintain professional conduct and standards at all times in accordance with hospital policies and procedures.
- Maintains patient confidentiality at all times.
- Acts in a supervisory capacity over ENA’s.
Patient care
- Practice patient care according to his/her Scope of Practice and assume total responsibility for these activities.
- Contribute to the holistic care of patients.
- Participate in ward/unit’s quality improvement programme.
- Attend handover of report at shift commencement.
- Effective communication with patients’ regarding their care.
- Promotion of patient overall health and wellbeing.
- Practice the principles of infection prevention and all standard precautions.
- Promote and maintain good public relations with patients, relatives and visitors.
- Execute all procedures according to hospital standards.
- Refer all complaints from patients and doctors to sister-in-charge of the unit.
- Carry out all departmental duties as assigned by supervisors.
TRANSFORMATION OF OUR SOCIETY
Teamwork
- Supports the education and training of the ENA’s.
- Actively participate as a member of a team to achieve goals.
Personal and professional development
- Active involvement in own professional development to maintain a satisfactory level of skill and knowledge.
- Keep up to date with Netcare’s evolving policies and procedures.
- Assume responsibility for maintaining competence in CPR.
Build and maintain stakeholder relationships
- Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
- Develop collaborative relationships to help accomplish work goal.
SKILLS PROFILE
- Registration with the South African Nursing Council as an Enrolled Nurse or equivalent NQF 3 qualification.
- Compliance with the SANC code for an Enrolled Nurse and all applicable health care legislation.
- Relevant experience in the nursing discipline would be an advantage
go to method of application »
- The Professional Nurse/Clinical Nurse is a professional who remains responsible for the assessment, planning and implementation of individualised, holistic and person centered nursing care of a patient, their families or the community, either performed directly or indirectly.
- The incumbent ultimately coordinates patient care within the concept of the multi-disciplinary health team.
- The incumbent also fulfils the role by the use of scientifically based nursing theories and processes, treating the patients as a physical, social and spiritual individual, and by use of educational and technical means applicable to health care practice.
KEY WORK OUTPUT AND ACCOUNTABILITIES
CONSISTENCY OF CARE
Patient care
- Serve as a clinical resource in assisting personnel to assess, plan, implement, evaluate and document nursing care in the unit.
- Ensure communication and interaction with family and health professionals regarding optimal patient care, thereby acting as a patient advocate when necessary.
- Ensure communication between nursing management and unit to eliminate patient care problems / issues.
- Assess, plan and implement advanced nursing care in a specialized field in accordance with standard nursing care procedures, as set out in the standards and SOPs as well as nursing care theory and medical direction.
- Initiate, direct and maintain emergency treatment (RESUS) as indicated to any patient / person in any ward / department of the hospital. To diagnose and treat the emergency patient quickly, effectively and efficiently as possible within the Scope of Practice
- Interview patient and family to obtain relevant general background information and problem identification; evaluate patient’s behaviour and assess immediate and long term needs.
- Participate as a professional member of the multi-disciplinary team in evaluating, developing and implementing health care plans and treatment regime.
- Do rounds with the physician/medical practitioners to review condition of patients; develop nursing care plans; participate in the care of all patients in the unit.
- Evaluate patients care needs; initiate individualised nursing care plans; co-ordinate patient services.
- Prepare day / night shift documentation that reflects patient status, patient / staff ratio and problems
- Communicate with the unit manager, so that he / she is informed of activities and problems
- Perform any related tasks as requested.
Policy and procedure development
- Provide input and standards in formulating patient care policy and procedures in the hospital
Quality and risk management
- To ensure the provision of a safe, clean and secure environment for patients, staff and visitors.
- Aim as member of staff to optimise and maintain quality, effective and safe nursing care, within the frame of the assigned budget.
- Evaluate, set standards and monitor safe utilization of supplies and equipment
TRANSFORMATION OF OUR SOCIETY
Teamwork
- Actively participate as a member of a team to achieve goals
- Co-operate and collaborate with other hospital departments to provide appropriate support services.
Education and training facilitation
- Co-ordinate with the Clinical Facilitation Department and other members of the multi-disciplinary team to meet and acknowledge the on-going educational needs of the nursing staff / student as well as the patients
- Co-operate with the Clinical Facilitators in planning, implementing mentoring and evaluation of learning experiences / opportunities for nursing staff / students
- Provide for the ongoing review, practice and in-service training of emergency procedures
- Actively participate in in-service training and orientation of new staff in the unit
- Advise and inform staff on current and revised policies and procedures
Resource Allocation
- Allocate staff members in a manner that promotes optimal use of staff to provide appropriate nursing care for the individual patient regarding his / her needs and specialised skills needed by the nursing staff member through proper clinical judgement.
- Adjust staff levels to provide for acuity level needs
Personal and professional development
- Active involvement in own professional development to maintain a satisfactory level of skill and knowledge
- Keep up to date with Netcare’s evolving policies and procedures
Build and maintain stakeholder relationships
- Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
- Develop collaborative relationships to help accomplish work goal
- Maintain and encourage effective communication and interaction within the unit, other members of the multi-disciplinary team and the public.
- Foster good interpersonal relations and public relations while interpreting / applying the philosophy, goals, objectives, policies and procedures
DISRUPTIVE INNOVATION
- Implementing medical technologies, digitisation, and data solutions for the benefit of our business and patients.
- CareOn adoption of electronic patient records, e-scripts and clinical orders by doctors and stock management
Inherent Requirements:
- Registered as a Professional Nurse with the South African Nursing Council
- Thorough knowledge of general / specialized nursing theory and practice
- Extensive knowledge of modern nursing care principles and practices
go to method of application »
ROLE SUMMARY
- The Enrolled Nurse Auxiliary will be responsible for direct and/or indirect nursing care of a patient or group of patients and will function under the direct and/ or indirect supervision of the Registered Nurse. This includes caring for the patient, her possessions, documentation and the control and economical use of stock and equipment in the ward.
KEY WORK OUTPUT AND ACCOUNTABILITIES
CONSISTENCY OF CARE
Governance, quality and risk management
- Maintain a therapeutic, clean and safe environment that is free from medico-legal hazards.
- Adhere to Netcare medical waste management principles and all other waste management principles.
- Maintain a safe working environment in accordance with the Machinery and Occupational Safety Act.
- Report potential/actual risks identified.
- Ensure all stock is well controlled .Responsible for ensuring correct use, cleaning and storage of equipment.
- Report equipment needing repair or replacement to sister-in-charge.
- Maintain patient confidentiality at all times.
Patient care
- Practice patient care according to his/her Scope of Practice and assume total responsibility for these activities.
- Monitor vital signs of patients.
- Execute all procedures according to hospital standards.
- Carry out all departmental related duties as assigned by Supervisors.
- Practice the principles of infection prevention and all standard precautions.
- Promote and maintains good public relations with patients, relatives and visitors.
- Attend handover of report from the Shift leader.
- Refer any queries to the sister-in-charge.
TRANSFORMATION OF OUR SOCIETY
Teamwork
- Actively participate as a member of a team to achieve goals.
- Personal and professional development
- Active involvement in own professional development to maintain a satisfactory level of skill and knowledge.
- Keep up to date with Netcare’s evolving policies and procedures.
- Assume responsibility for maintaining competence in CPR / BLS.
Build and maintain stakeholder relationships
- Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
- Develop collaborative relationships to help accomplish work goal.
SKILLS PROFILE
EDUCATION
Essential
- Registration with the South African Nursing Council as an Enrolled Nurse Auxiliary.
- Compliance with the SANC Scope of Practice for an Enrolled Nursing Auxiliary and all applicable Health Care Legislations.
Preferred
- A grade 12 or equivalent NQF level 4 qualification.
WORK EXPERIENCE
Preferred
- Relevant experience in the nursing discipline.
go to method of application »
Role Summary:
- The Professional Nurse/Clinical Nurse is a professional who remains responsible for the assessment, planning and implementation of individualised, holistic and person centered nursing care of a patient, their families or the community, either performed directly or indirectly.
- The incumbent ultimately coordinates patient care within the concept of the multi-disciplinary health team.
- The incumbent also fulfils the role by the use of scientifically based nursing theories and processes, treating the patients as a physical, social and spiritual individual, and by use of educational and technical means applicable to health care practice.
KEY WORK OUTPUT AND ACCOUNTABILITIES
CONSISTANCY OF CARE
Patient care
- Serve as a clinical resource in assisting personnel to assess, plan, implement, evaluate and document nursing care in the unit.
- Ensure communication and interaction with family and health professionals regarding optimal patient care, thereby acting as a patient advocate when necessary.
- Ensure communication between nursing management and unit to eliminate patient care problems / issues.
- Assess, plan and implement advanced nursing care in a specialized field in accordance with standard nursing care procedures, as set out in the standards and SOPs as well as nursing care theory and medical direction.
- Initiate, direct and maintain emergency treatment (RESUS) as indicated to any patient / person in any ward / department of the hospital. To diagnose and treat the emergency patient quickly, effectively and efficiently as possible within the Scope of Practice
- Interview patient and family to obtain relevant general background information and problem identification; evaluate patient’s behaviour and assess immediate and long term needs.
- Participate as a professional member of the multi-disciplinary team in evaluating, developing and implementing health care plans and treatment regime.
- Do rounds with the physician/medical practitioners to review condition of patients; develop nursing care plans; participate in the care of all patients in the unit.
- Evaluate patients care needs; initiate individualised nursing care plans; co-ordinate patient services.
- Prepare day / night shift documentation that reflects patient status, patient / staff ratio and problems
- Communicate with the unit manager, so that he / she is informed of activities and problems
- Perform any related tasks as requested.
- Provide input and standards in formulating patient care policy and procedures in the hospital
- To ensure the provision of a safe, clean and secure environment for patients, staff and visitors.
- Aim as member of staff to optimise and maintain quality, effective and safe nursing care, within the frame of the assigned budget.
- Evaluate, set standards and monitor safe utilization of supplies and equipment
TRANSFORMATION OF OUR SOCIETY
- Actively participate as a member of a team to achieve goals
- Co-operate and collaborate with other hospital departments to provide appropriate support services.
- Co-ordinate with the Clinical Facilitation Department and other members of the multi-disciplinary team to meet and acknowledge the on-going educational needs of the nursing staff / student as well as the patients
- Co-operate with the Clinical Facilitators in planning, implementing mentoring and evaluation of learning experiences / opportunities for nursing staff / students
- Provide for the ongoing review, practice and in-service training of emergency procedures
- Actively participate in in-service training and orientation of new staff in the unit
- Advise and inform staff on current and revised policies and procedures
- Allocate staff members in a manner that promotes optimal use of staff to provide appropriate nursing care for the individual patient regarding his / her needs and specialised skills needed by the nursing staff member through proper clinical judgement.
- Adjust staff levels to provide for acuity level needs
- Active involvement in own professional development to maintain a satisfactory level of skill and knowledge
- Keep up to date with Netcare’s evolving policies and procedures
- Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
- Develop collaborative relationships to help accomplish work goal
- Maintain and encourage effective communication and interaction within the unit, other members of the multi-disciplinary team and the public.
- Foster good interpersonal relations and public relations while interpreting / applying the philosophy, goals, objectives, policies and procedures
DISRUPTIVE INNOVATION
- CareOn adoption of electronic patient records, e-scripts and clinical orders by doctors and stock management
SKILLS PROFILE
EDUCATION
Essential
- Registered as a Professional Nurse with the South African Nursing Council or equivalent NQF level 7 qualification
- A post basic qualification in the area of specialty, or evidence of competent experience in that field, together with contemporary skills and knowledge of that specialty.
go to method of application »
- The Enrolled Nurse is responsible for direct and/or indirect nursing care of a patient or group of patients and will function under the direct and/or indirect supervision of the Registered Nurse.
- The incumbent is held accountable for his/her own acts and omissions.
- Nursing activities form part of a nursing regime that is planned and initiated by the Registered Nurse. The Enrolled Nurse will be responsible for the assessment, care and meeting of patient needs and will also be responsible for the development, implementation and evaluation of appropriate programmes of care to ensuring high quality patient care.
KEY WORK OUTPUT AND ACCOUNTABILITIES
CONSISTENCY OF CARE
Administration Management
- Ensure that all documentation is maintained timeously and accurately, reflecting patient care.
- Ensure all stock is charged appropriately.
- Assist with file compilation.
Governance, quality and risk management
- Maintain a therapeutic, clean and safe environment that is free from medico-legal hazards.
- Adhere to Netcare medical waste management principles and all other waste management principles.
- Maintain a safe working environment in accordance with the Machinery and Occupational Safety Act.
- Report potential/actual risks identified.
- Ensure all stock is well controlled.
- Responsible for ensuring correct use, cleaning and storage of equipment.
- Report equipment needing repair or replacement to sister-in-charge.
- Maintain professional conduct and standards at all times in accordance with hospital policies and procedures.
- Maintains patient confidentiality at all times.
- Acts in a supervisory capacity over ENA’s.
Patient care
- Practice patient care according to his/her Scope of Practice and assume total responsibility for these activities.
- Contribute to the holistic care of patients.
- Participate in ward/unit’s quality improvement programme.
- Attend handover of report at shift commencement.
- Effective communication with patients’ regarding their care.
- Promotion of patient overall health and wellbeing.
- Practice the principles of infection prevention and all standard precautions.
- Promote and maintain good public relations with patients, relatives and visitors.
- Execute all procedures according to hospital standards.
- Refer all complaints from patients and doctors to sister-in-charge of the unit.
- Carry out all departmental duties as assigned by supervisors.
TRANSFORMATION OF OUR SOCIETY
Teamwork
- Supports the education and training of the ENA’s.
- Actively participate as a member of a team to achieve goals.
Personal and professional development
- Active involvement in own professional development to maintain a satisfactory level of skill and knowledge.
- Keep up to date with Netcare’s evolving policies and procedures.
- Assume responsibility for maintaining competence in CPR.
Build and maintain stakeholder relationships
- Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
- Develop collaborative relationships to help accomplish work goal.
SKILLS PROFILE
- Registration with the South African Nursing Council as an Enrolled Nurse or equivalent NQF 3 qualification.
- Compliance with the SANC code for an Enrolled Nurse and all applicable health care legislation.
- Relevant experience in the nursing discipline would be an advantage
go to method of application »
ROLE SUMMARY
- The Finance Intern will be responsible for ensuring the achievement of collection targets essential to the profitability of the Hospitals. The incumbent has an overall responsibility to manage, control and collect all outstanding monies due to the Hospital in terms of his/her responsibility in line with the Netcare strategic themes.
KEY WORK OUTPUT AND ACCOUNTABILITIES
Debtors Control function
- Manage and attend to Debtors books and not limited to: Medical Aid accounts, Private/ foreign accounts, MVA accounts, Estate late accounts, Arrangements accounts, Handed over accounts, Clearing accounts follow up, Exception accounts follow up and Credit manager report follow up.
- Ensure accurate billing by checking MCR's daily.
- Manage and attend to all switch application rejections and re-submit when necessary.
- Ensure follow up on pending claims not submitted to Medical Aid.
- Prepare and submit journals for authorisation.
- Ensure timeous processing of authorised journals.
- Consult with patients referred by pay point regarding outstanding balances and arrange payment agreements.
- Identify long outstanding accounts and contact patient to arrange for settlement.
- General management and administration pertaining to outstanding debt as per the Standard Operating Procedure.
- Identify possible high-risk accounts to be handed over.
- Identify possible bad debt accounts and obtain the necessary approval for processing.
- Ensure debtor days are in line with company targets.
- Have a clear understanding of PMB conditions and rules.
- Daily monitoring of collections and diarise each case.
- Print and follow up on unallocated payments.
- Manage and attend to all rejections on remittance advices from third parties, i.e. medical schemes, WCA, Insurances etc.
- Manage private accounts by printing a daily age analysis report and contact the patient to arrange for full settlement.
- Prepare estimates for Private Patients.
- Handle queries relating to accounts outstanding.
- Ensure formal payment arrangements are in place.
- Reconciliation of Remittance advice.
- Follow up on payment arrangements.
- Follow up on signed Practitioner Risk Forms for payment and ensure necessary actions are taken.
- Submit the short payments and over payments report by Medical Aid daily and monthly to supervisor for review.
- Daily resolving collection items on your work list.
- Identify over payments and forward request for refund-to-refund clerk.
System and Reporting
- Transfer unpaid medical scheme balances to patient liable and insert comment.
- Generate reports, interpret data and action accordingly.
- Printing and mailing of patient statements on a monthly basis
Compliance Management
- Compliance to Company Policy & Procedure.
- Adherence to the CSA (Controlled self-assessment) audit standards.
- Manage compliance to repeat audit findings
Build and maintain stakeholder relationships
- Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
- Develop collaborative relationships to help accomplish work goals.
- Participate in monthly meetings to discuss issues and give feedback.
Teamwork
- Actively participate as a member of a team to achieve goals.
Personal and professional development
- Assume responsibility for own personal and professional development.
- Keep up to date with Netcare’s evolving policies and procedures.
SKILLS PROFILE
EDUCATION
Essential
- National diploma in Finance at NQF level 6 or higher Qualification i.e., degree / BTech in finance at NQF level 7.
WORK EXPERIENCE
Preferred
- No work experience required as this internship.
- Computer literacy in MS office.
go to method of application »
ROLE SUMMARY
- To enhance operational efficiencies, client liaison and retention, service delivery and quality.
KEY WORK OUTPUT AND ACCOUNTABILITIES
CONSISTANCY OF CARE
Administrative Duties
- Complete all company and legal documentation essential in the completion of your duty, and to ensure that copies of such documentation are handed to the Operations Manager
- Ensure hospital records are completed in accordance with their internal requirements whenever a patient is delivered to them via the casualty/emergency unit
- Complete E- Patient Report Forms accurately for every patient treated
- Complete any and all paperwork required for overtime worked and leave required
- Perform any other reasonable duties as requested by Operational Manager
Quality Improvement
- Respond to any emergency if requested and administer Intermediate Life Support treatment to any patient requiring as per the HPCSA protocols and regulations
- Immediately call for backup should the condition of the patient require treatment that exceeds your scope of practice and competency
- Log all calls with the Netcare 911 Call Centre and obtain a Case Number for every call attended and make sure this number appears on all pages of the PRF / EPRF
- Ensure the cleanliness of the station on a daily basis
- Ensure proper and adequate stock control and replacement immediately after a call if possible
- Attend CME training to maintain CPD compliance
- Submit to involvement in community projects if required
- Have necessary knowledge and display adequate levels of competence in the treatment of patients as per your training and qualification, and familiarize yourself with any changes to the treatment protocols as prescribed by the HPCSA
- Adhere to all company policies and procedures applicable to your job, failing which disciplinary action may be instituted against you
Vehicle and Equipment
- Ensure a detailed check of the vehicle and equipment assigned to you before commencement of your shift on CARS, and to your Operations Manager Ensure the cleanliness of all vehicles and equipment on a daily basis and a thorough cleaning session once a week
- Maintain all equipment in satisfactory working conditions in accordance with manufacturers’ details
- Ensure sufficient care is taken to prevent loss of equipment and report all losses/stolen ’to management.
- Ensure accurate record keeping for all drugs used and, in your possession,
Health and Safety
- Ensure that you comply with Compensation for Occupational Injuries & Diseases Act requirements and report all injuries sustained on duty immediately to the Operations Manager, Call Centre
- Ensure that all public areas in the Netcare 911 premises are kept neat and tidy at all times
- Act in a manner conducive to basic safety regulations whilst on duty
- Ensure safe and considerate driving techniques at all times whilst in control of the company vehicle
- Ensure that the scene of an incident is safe to approach and if not, make such a scene safe according to the regulations in your specific level of emergency care training
- Ensure reporting of any unusual occurrence of company importance, whilst on duty, to the Operations Manager immediately.
- Wear the appropriate protective gear on each scene as necessary
- Ensure proper and adequate stock control and replacement immediately after a call if possible
SKILLS PROFILE
EDUCATION
Essential
- Current registration with the HPCSA: Professional Board of Emergency Care Personnel as an AEA. Up to date with the latest HPCSA CPG guidelines.
- A valid PDRP for passengers
- A valid Code 10 Driver’s License
WORK EXPERIENCE
Essential
- Must be over 21 years old
- 2 Years post graduate patient care experience in an operational environment would be beneficial
- Computer proficiency would be beneficial (Microsoft Office)
KNOWLEDGE
Essential
- Good general knowledge and understanding of legislation pertaining to the specific business environment of Netcare 911
go to method of application »
- The Professional Nurse/Clinical Nurse is a professional who remains responsible for the assessment, planning and implementation of individualised, holistic and person centered nursing care of a patient, their families or the community, either performed directly or indirectly.
- The incumbent ultimately coordinates patient care within the concept of the multi-disciplinary health team.
- The incumbent also fulfils the role by the use of scientifically based nursing theories and processes, treating the patients as a physical, social and spiritual individual, and by use of educational and technical means applicable to health care practice.
KEY WORK OUTPUT AND ACCOUNTABILITIES
CONSISTENCY OF CARE
Patient care
- Serve as a clinical resource in assisting personnel to assess, plan, implement, evaluate and document nursing care in the unit.
- Ensure communication and interaction with family and health professionals regarding optimal patient care, thereby acting as a patient advocate when necessary.
- Ensure communication between nursing management and unit to eliminate patient care problems / issues.
- Assess, plan and implement advanced nursing care in a specialized field in accordance with standard nursing care procedures, as set out in the standards and SOPs as well as nursing care theory and medical direction.
- Initiate, direct and maintain emergency treatment (RESUS) as indicated to any patient / person in any ward / department of the hospital. To diagnose and treat the emergency patient quickly, effectively and efficiently as possible within the Scope of Practice
- Interview patient and family to obtain relevant general background information and problem identification; evaluate patient’s behaviour and assess immediate and long term needs.
- Participate as a professional member of the multi-disciplinary team in evaluating, developing and implementing health care plans and treatment regime.
- Do rounds with the physician/medical practitioners to review condition of patients; develop nursing care plans; participate in the care of all patients in the unit.
- Evaluate patients care needs; initiate individualised nursing care plans; co-ordinate patient services.
- Prepare day / night shift documentation that reflects patient status, patient / staff ratio and problems
- Communicate with the unit manager, so that he / she is informed of activities and problems
- Perform any related tasks as requested.
Policy and procedure development
- Provide input and standards in formulating patient care policy and procedures in the hospital
Quality and risk management
- To ensure the provision of a safe, clean and secure environment for patients, staff and visitors.
- Aim as member of staff to optimise and maintain quality, effective and safe nursing care, within the frame of the assigned budget.
- Evaluate, set standards and monitor safe utilization of supplies and equipment
TRANSFORMATION OF OUR SOCIETY
Teamwork
- Actively participate as a member of a team to achieve goals
- Co-operate and collaborate with other hospital departments to provide appropriate support services.
Education and training facilitation
- Co-ordinate with the Clinical Facilitation Department and other members of the multi-disciplinary team to meet and acknowledge the on-going educational needs of the nursing staff / student as well as the patients
- Co-operate with the Clinical Facilitators in planning, implementing mentoring and evaluation of learning experiences / opportunities for nursing staff / students
- Provide for the ongoing review, practice and in-service training of emergency procedures
- Actively participate in in-service training and orientation of new staff in the unit
- Advise and inform staff on current and revised policies and procedures
Resource Allocation
- Allocate staff members in a manner that promotes optimal use of staff to provide appropriate nursing care for the individual patient regarding his / her needs and specialised skills needed by the nursing staff member through proper clinical judgement.
- Adjust staff levels to provide for acuity level needs
Personal and professional development
- Active involvement in own professional development to maintain a satisfactory level of skill and knowledge
- Keep up to date with Netcare’s evolving policies and procedures
Build and maintain stakeholder relationships
- Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
- Develop collaborative relationships to help accomplish work goal
- Maintain and encourage effective communication and interaction within the unit, other members of the multi-disciplinary team and the public.
- Foster good interpersonal relations and public relations while interpreting / applying the philosophy, goals, objectives, policies and procedures
DISRUPTIVE INNOVATION
- Implementing medical technologies, digitisation, and data solutions for the benefit of our business and patients.
- CareOn adoption of electronic patient records, e-scripts and clinical orders by doctors and stock management
Inherent Requirements:
- Registered as a Professional Nurse with the South African Nursing Council
- Thorough knowledge of general / specialized nursing theory and practice
- Extensive knowledge of modern nursing care principles and practices
Method of Application
Use the link(s) below to apply on company website.
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