Multiple Job Openings at Aramex South Africa

Key Responsibilities

• Answering all incoming calls within three rings
• Reporting of telephone system faults to the relevant supplier
• Printing of daily reports from the telephone management system
• Sorting of Company mail to the correct person\department
• Compiling the company mailbag
• Welcoming and announcing visitors to the correct person
• Distribution of messages to the correct person within the performance standard time
• Filing of reception documents
• Liaising with callers in a professional, courteous and respectful manner
• Updating the extension lists and distribution to all staff
• Allocating and programming of persons to extension numbers
• Liaising with service providers- quotes / maintenance
• Monthly grocery shopping
• Weekly stock take
• Liaising with maintenance team and ensuring all job functions executed
• Maintenance of building ensured

Minimum Requirements

• Minimum requirement is a Matric (Grade 12)
• Strong communication skills – Excellent command of the English language
• Customer Centric Personality
• Computer Proficient

Skills

• Communication - Written & Verbal
• Customer Focus
• Problem solving
• Telephone handling skills
• Multi-Tasking

go to method of application »

Job Description

Exciting Career Opportunity for Graduates: Join Aramex as a Business/ Commercial Analyst

Are you a recent graduate ready to make your mark in the business world? Aramex is looking for enthusiastic and driven individuals to join our team as Business/Commercial Analysts. This role offers the perfect launchpad for your career, providing opportunities to innovate, collaborate, and drive impactful change.

What You'll Do:

• Innovate and Implement: Develop and implement new processes that enhance Aramex's operations and benefit our clients.
• Collaborate and Achieve: Work with various business units to reach successful outcomes and execute a wide range of company and client requirements with our solutions team.
• Identify and Solve Challenges: Pinpoint business challenges and areas for improvement, then coordinate strategies to effectively address them.
• Facilitate Success: Help the solutions department set clear, actionable goals and work towards achieving them.
• Explore and Disrupt: Question existing processes and bring innovative ideas to different branches and departments, driving improvements across the organization.

Key Duties:

• Client Interaction: Engage with clients to deliver comprehensive supply chain solutions with a focus on value-added services.
• Propose Solutions: Identify areas of improvement and collaborate with relevant personnel to propose effective solutions.
• Guide and Instruct: Provide guidance to the solutions team and other personnel to achieve company goals.
• Conduct Feasibility Studies: Lead feasibility studies on various internal and external ventures.
• Present Findings: Present key findings to clients and internal stakeholders.
• Stay Informed: Keep the solutions team updated on market technologies and capabilities.
• Inform Leadership: Keep EXCO informed of industry and business trends.
• Lead Projects: Implement and drive new initiatives within the business.
• Support Team Members: Offer guidance and support to fellow Business Analysts.

Required Skills:

• Strong critical reasoning skills
• Ability to work well in a team environment
• Exceptional attention to detail
• Project management expertise
• Analytical prowess
• Excellent writing and presentation skills
• Creative and innovative thinking
• Comfort with deadlines
• People management abilities
• Proficiency in financial and statistical analysis
• Persuasive and well-organized
• Flexibility and strong interpersonal skills
• Valid Code 08 driver’s license and own reliable transport

Qualifications:

• BCom (Hons) or equivalent post-graduate degrees i.e. Honours in Marketing etc.

Why Choose Aramex?

• Impactful Work: Contribute directly to the growth and success of Aramex and its clients.
• Learning and Development: Gain valuable experience and knowledge by working with a talented solutions team and across various business units.
• Dynamic Environment: Thrive in a fast-paced, innovative setting that encourages creativity and continuous improvement.

go to method of application »

Key Responsibilities

• Frontline support to all Aramex branches from the helpdesk system or telephonically
• Hardware and Software installations and support
• Helpdesk system queries, quick and effective resolution of the queries
• Install in-house software at customers

Minimum Requirements

• A+ and N+ Certified
• Windows 8, Windows 10 extensive knowledge
• Basic knowledge of Office 365
• Excellent written and verbal communication skills
• Ability to work well with a team in a fast paced, constantly changed environment and follow instructions from supervisors and senior colleagues
• Dependable to be at work during assigned shifts and to complete work as expected
• Ability to multi task and meet specific goals set by supervisors and management
• Extensive Hardware knowledge including: Desktops, laptops, printers and networking equipment
• Hardware installations and set up
• Basic networking skills
• Own reliable Transport and valid driver’s license

Skills

• Communication  - Written & Verbal
• Attention to detail
• Problem solving
• Multi-tasking

Competencies

• Customer service orientation
• Communication (Verbal & Written)
• Teamwork
• Planning and organising
• Must be able to work independently and use initiative
• Must be able to work under pressure

go to method of application »

Key Responsibilities

• Scheduling of business appointments with client base/book
• Achieve individual targets
• Maintain existing business
• Identify & grow client base and revenue through selling of additional supply chain products
• Establish customer needs, developing opportunities and grow customer base
• Update call and Salesforce reports
• Prepare and present proposals and presentations to clients
• Effectively and efficiently deal with client queries
• Identify and escalate possible threats to existing business

Minimum Requirements

• Minimum requirement is a Matric (Grade 12) qualification
• Professional working proficiency in Chinese
• Bachelor Degree or similar qualification and/or experience
• 3 Year corporate experience in managing a portfolio of international clients
• Need to have worked for reputable corporates
• Proven track record of having made target
• Industry experience advantageous . Understanding of full supply chain (Freight, International & Warehousing products)
• Experience in presentation and negotiation of business solutions at senior management level
• Valid Code 08 driverfs license and own reliable transport
• Excellent communication skills

Skills

• Sound negotiation skills
• An eye for business opportunities
• Ability to work independently with minimum supervision
• Communication and Interpersonal Skills
• Problem solving and creative thinking
• Customer Service orientation
• Relationship Building

Competencies

• Integrity
• Problem Solving
• Planning and organising
• Building and maintain relationships
• Customer focus
• Stress Tolerance
• Communication (Verbal & Written)

go to method of application »

KEY RESPONSIBILITIES 

• Scheduling of business appointments with client base/book
• Achieve individual targets
• Maintain existing business
• Identify & grow client base and revenue through selling of additional supply chain products
• Establish customer needs, developing opportunities and grow customer base
• Update call and REACH reports
• Prepare and present proposals and presentations to clients
• Effectively and efficiently deal with client queries
• Identify and escalate possible threats to existing business

MINIMUM REQUIREMENTS

• Minimum requirement is a Matric (Grade 12) qualification
• Bachelor’s Degree or similar qualification and/or similar experience
• 5 Years corporate experience in managing a portfolio of clients
• Need to have worked for reputable corporates
• Proven track record of having made target
• Industry experience advantageous . Understanding of full supply chain (Freight, International & Warehousing products)
• Experience in presentation and negotiation of business solutions at senior management level
• Valid Code 08 driver’s license and own reliable transport
• Excellent communication skills

SKILLS

• Sound negotiation skills
• An eye for business opportunities
• Ability to work independently with minimum supervision
• Communication and Interpersonal Skills
• Problem solving and creative thinking
• Customer Service orientation
• Relationship Building

COMPETENCIES

• Integrity
• Problem solving
• Planning and organising
• Building and maintaining relationships
• Customer focus

go to method of application »

Key Responsibilities

• Answering all incoming calls within three rings.
• Reporting of telephone system faults to the relevant supplier.
• Printing of daily reports from the telephone management system.
• Sorting of Company mail to the correct person\department.
• Compiling the company mailbag.
• Welcoming and announcing visitors to the correct person.
• Distribution of messages to the correct person within the performance standard time.
• Filing of reception documents.
• Liaising with callers in a professional, courteous, and respectful manner.
• Updating the extension lists and distribution to all staff.
• Allocating and programming of persons to extension numbers.
• GRJ Email collections.
• GRJ email pre-alerts.
• Global cases.
• Problem deliveries.
• GRJ Undels.
• Cash quotes.
• Creating cash waybills.
• Checking up on GRJ collections every morning (if they were completed).
• Stationery to GRJ clients.
• Booking of cash collections.
• Escalate service failures to CRM.
• Courtesy calls to customers – Late Freight and /or customer update.
• Assisting commercial staff with client follow ups/ client queries.
• Assisting OPS manager with maintaining Health & Safety files/ processes.

Minimum Requirements

• 2-3 years working experience as receptionist.
• Minimum requirement is a Matric (Grade 12)
• Strong communication skills – Excellent command of the English language
• Customer Centric Personality
• Computer Proficiency

Skills

• Communication – verbal & written.
• Customer focus
• Problem solving
• Telephone handling skills
• Multi-tasking
• Teamwork

Competencies

• Communication (Verbal & Written)
• Planning & Organising
• Teamwork
• Adaptability
• Customer focus

go to method of application »

Key Responsibilities and Measurements

Key Measurements:

• Minimum of 6 new business meetings per week
• Minimum of 1 new business account signed and billing per month, aligned to monthly revenue target
• Quarterly revenue target achievement review

Key Responsibilities:

• Generate new sales leads and acquire new customers
• Scheduling of new business appointments through cold calling, referrals, trade lane initiatives
• Establish customer needs in respect of international express
• Update relevant CRM tools weekly
• Prepare, co-ordinate and present proposals to customers
• Manage implementation of all new customers

Minimum Requirements:

• Matric (Grade 12) qualification
• Bachelor’s Degree or similar qualification
• Minimum 3 year corporate sales record
• Proven track record of achieving set targets for a reputable corporate
• Industry as well as product knowledge and experience important
• Experience in presentation and negotiation of business solutions at senior management level
• Valid Code 08 drivers license and own reliable transport
• Travel locally and internationally

COMPETENCIES:

• Strategic Thinking
• Integrity
• Innovation
• Drive for results
• Influencing
• Stress tolerance
• Communication (Verbal & Written)

SKILLS:

• Customer Focus
• Sound negotiation skills
• An eye for business opportunities
• Ability to work independently with minimum supervision
• Ability to persuade and sell
• Sound communication and interpersonal skills
• Problem solving and creative thinking
• Strategic and consultative selling
• Ability to work with department stakeholders

go to method of application »

Key Responsibilities

• Scheduling of business appointments with client base/book
• Achieve individual targets
• Maintain existing business
• Identify & grow client base and revenue through selling of additional supply chain products
• Establish customer needs, developing opportunities and grow customer base
• Update call and Salesforce reports
• Prepare and present proposals and presentations to clients
• Effectively and efficiently deal with client queries
• Identify and escalate possible threats to existing business

Skills

• Sound negotiation skills
• An eye for business opportunities
• Ability to work independently with minimum supervision
• Communication and Interpersonal Skills
• Problem solving and creative thinking
• Customer Service orientation
• Relationship Building

Competencies

• Problem Solving
• Planning and organising
• Building and maintain relationships
• Customer focus
• Stress Tolerance
• Communication (Verbal & Written)

go to method of application »

Key Responsibilities and Measurements

Key Measurements:

• Minimum of 6 new business meetings per week
• Minimum of 1 new business account signed and billing per month, aligned to monthly revenue target
• Quarterly revenue target achievement review

Key Responsibilities:

• Generate new sales leads and acquire new customers
• Scheduling of new business appointments through cold calling, referrals, trade lane initiatives
• Establish customer needs in respect of international express
• Update relevant CRM tools weekly
• Prepare, co-ordinate and present proposals to customers
• Manage implementation of all new customers

Minimum Requirements:

• Matric (Grade 12) qualification
• Bachelor’s Degree or similar qualification
• Minimum 3 year corporate sales record
• Proven track record of achieving set targets for a reputable corporate
• Industry as well as product knowledge and experience important
• Experience in presentation and negotiation of business solutions at senior management level
• Valid Code 08 drivers license and own reliable transport
• Travel locally and internationally

COMPETENCIES:

• Strategic Thinking
• Integrity
• Innovation
• Drive for results
• Influencing
• Stress tolerance
• Communication (Verbal & Written)

SKILLS:

• Customer Focus
• Sound negotiation skills
• An eye for business opportunities
• Ability to work independently with minimum supervision
• Ability to persuade and sell
• Sound communication and interpersonal skills
• Problem solving and creative thinking
• Strategic and consultative selling
• Ability to work with department stakeholders

go to method of application »

Key Responsibilities

• Scheduling of new business appointments
• Cold calling
• Achieve individual targets
• Generate new sales leads and acquire new customers
• Selling of the full supply chain products
• Establish customer needs, developing opportunities and expand customer base
• Update weekly call report and Salesforce daily
• Prepare and present proposals and presentations to clients

Minimum Requirements

• Minimum requirement is a Matric (Grade 12) qualification
• Bachelor Degree or similar qualification and/or experience
• 3 Year Corporate Sales Record (If senior position 5 years)
• Need to have worked for reputable corporates
• Proven track record of having made target
• Industry experience advantageous . Understanding of full supply chain (Freight, International & Warehousing products)
• Experience in presentation and negotiation of business solutions at senior management level
• Valid Code 08 drivers license and own reliable transport
• Excellent communication skills

Competencies

• Integrity
• Innovation
• Drive for results
• Influencing
• Stress Tolerance
• Communication (Verbal & Written)

Skills

• Sound negotiation skills
• An eye for business opportunities
• Ability to work independently with minimum supervision
• Ability to persuade and sell
• Communication and Interpersonal Skills
• Problem solving and creative thinking
• Strategic and Consultative Selling