New Jobs at Epiroc

Main Responsibilities and Tasks:

• Work safely within a workshop environment 
• Adherence to SHEQ policies and procedure
• Service, maintenance and repair on Epiroc's new and used equipment 
• Carry out modifications and software updates on batteries and chargers 
• Component rebuilds and repairs
• Carry out high level repairs on batteries 
• Fault finding and problem solving
• Ability to work well with others in a team
• Carry out service, troubleshooting and repairs as per OEM standards and requirements. 
• Compile service and failure reports. 
• Completing warranty and upgrade claims
• Timekeeping and tracking of labour
• Keep record of all repairs
• Communication to product manager
• Completing Pre delivery inspections and tests for new batteries and chargers

Required Skills and Capabilities:

• Mining equipment (surface and underground) product knowledge and experience
• Grade 12 or equivalent  with a Trade qualification (Millwright)
• Strong problem-solving ability and troubleshooting skills
• Ability to perform assigned duties under pressure
• Read and understand schematics, including knowledge of hydraulics, electronics, pneumatics, mechanical and electrical systems.
• Commitment to providing quality customer service
• Advanced report writing skills 
• Specialized expertise, ingenuity, and takes pride in solving technical problems
• Drive, determination, self-discipline
• Accountability and dedication to maintaining standards of quality and accuracy
• Values integrity and engenders trust
• Must have intermediate to advanced skills in using Microsoft tools.
• To Perform mechanical or electrical repairs and execute according to the company specifications and standards

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Main Duties & Responsibilities:

Safety, Sustainability and Leadership

• High focus on safety, health, environment, and quality in all we do.
• Foster a high performing, value-based organization where safety awareness and minimal environmental impact is a natural part of the culture.
• Driving equal representation and gender diversity when recruiting and developing your team.
• Integrate sustainability into our business by packaging and offering our solutions to create customer value.
• Be a role model and visible ambassador for our company values and business code of conduct, safeguarding that everyone in the organization respects and lives up to the values of Epiroc.
• Make sure that all employees in your team have a valid mission, where applicable, with tangible goals and KPI’s.
• Set Variable Compensation targets, conduct performance development talks and salary reviews with your direct reports. Achieve 100% appraisal and Business Compliance and Operating Procedures (BCOP) target for your organization.

Growth

• Lead the activities of the RGD ( rock tools )  sales team for the achievement of short and long term business objectives, increased revenue and market control.
• Maintain and continuously improve RGD sales strategies and objectives, within the context of overall RGD strategies.
• To provide exceptional leadership to the sales and marketing team in order to maximise the individual's and team's potential and productivity.
• To create a pleasant, productive, and inspiring working environment, maximizing effectiveness in the team.
• Manage the Territory Management Strategy ( TTM ) for RGD considering the fleet and potential sales throughout the region.
• Expand our customer base by increasing sales with new customers.
• Support the drive to establish the RGD client profiles in SalesForce for live interaction and collaboration between divisions and stakeholders i.t.o. opportunities and sales close out.

Operational Excellence

• Improve profitability based on good price management and functional cost efficiencies.
• Continuous improvement in working capital management (inventory and receivables) with the highest focus on aging stock and overdue receivables.
• Ensure we have the necessary processes and policies in place, that are adhered to according to ‘The Epiroc Way’.
• Responsible for the P&L of the RGD Division in the region.
• Meet and exceed the customer’s expectations on problem resolutions.
• Support the sales force in their selling efforts. This will include the preparation of quotations, product application studies, tenders and sales support material.

Competences, Skills & Experience:

• 5 - 10 years exposure to the sales and business development environments of the drilling / mining industry
• Technical product application knowledge of rock tools and aftermarket services
• Proven track record in sales and team management expertise.
• Demonstrated business management experience.
• Ability to motivate and mentor large teams across broad geographical locations.
• Demonstrated track record in leading and driving a positive safety culture.
• Demonstrated ability to foster and maintain strong relationships with customers.
• Strong focus on optimisation of employee engagement.
• Strong interpersonal and negotiation skills.
• Computer literate.
• Willingness to travel extensively across the country as required by business development.
• Valid code 08 driver’s licence.

Educational Qualifications:

• Grade 12
• Tertiary qualifications in engineering and / or commerce or business administration will be an added advantage

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Key Responsibilities:

Quality Management System (QMS):

• Develop, implement, and maintain the QMS.
• Establish quality policies, procedures, and documentation.
• Collaborate to set quality objectives, metrics, and targets.

Quality Planning:

• Develop strategies to ensure product quality and customer satisfaction.
• Conduct audits and assessments for compliance with standards.
• Implement corrective and preventive actions.

Supplier Quality Management:

• Manage supplier quality programmes.
• Evaluate supplier performance and conduct audits.
• Collaborate with suppliers on quality issues and improvements.

Quality Control:

• Implement quality control processes and inspection procedures.
• Develop inspection and acceptance criteria.
• Ensure products meet quality standards before release.

Customer Feedback Management:

• Handle customer feedback
• Investigate and resolve quality issues.
• Communicate resolution plans to customers.

Documentation and Reporting:

• Audits and quality assurance activities.
• Provide updates for management review.

Health, Safety & Environment:

• Ensure workplace safety and compliance with health and safety rules.
• Report incidents and near misses.

Qualifications:

• Degree in Quality Management, Engineering, or related field.

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Your Key Responsibilities:

Safety and Sustainability:

• Promote gender diversity with a 50% mindset in every recruitment and substantial improvements each year.
• Own local initiatives related to our 2030 environmental targets, ensuring processes minimize resource usage and reduce environmental risks.
• Ensure an effective safety management system is in place, enabling risk and incident reporting, risk elimination, and safety culture improvements.
• Own the safety and environmental KPIs for Operations, compiling the quarterly sustainability report.
• Maintain ISO certification in line with Group directives and manage ISO audits to contribute to better business results.
• Keep the management system up to date, using it actively for our standards and processes, forming the base for continuous improvement.
• Ensure processes for monitoring SHEQ legal compliance and offer SHEQ-related training.

Leadership:

• Be a role model and a visible ambassador for our company values and business code of conduct.
• Develop a high-performing team with high psychological safety, fostering an agile and innovative organization.
• Ensure customer centricity and create an inspiring and inclusive workplace where we grow people and talent.
• Develop and communicate a strategy for your department, ensuring your team and colleagues have a clear mission.
• Develop processes, KPIs, follow-up structures, and improvement forums to enable organizational effectiveness and efficiency.
• Develop an integration roadmap for your function, guiding your team as roles and reporting lines change and new skills are learned.

Growth:

• Ensure a successful integration of AARD and PC Chamdor, making them a group benchmark for integrating acquired companies while balancing business and internal alignment.
• Deliver on PC Chamdor's committed targets and performance KPIs, supporting the organization with SHEQ management analyses and suggesting actions, such as CO2 reduction and waste recycling.
• Collaborate with managers to ensure SHEQ improvements while capturing new business opportunities such as new markets, products, and internal efficiencies.

Operational Excellence:

• Increase automation and digitization, reducing errors, increasing efficiency, and minimizing single competence dependency.
• Create a plan for controlling documents in SharePoint as per the Epiroc Way, ensuring user-friendliness.
• Ensure timely and accurate reporting of safety and sustainability, with visibility to affected managers.
• Lead efforts to ensure compliance with internal and external audits through established processes, systems, and policies.
• Create and maintain business risk analysis and action plans, making SHEQ part of business planning to ensure enough resources and competence to support SHEQ expectations.

Requirements:

• Extensive experience within the industry; manufacturing experience is an advantage, or similar.
• Experience of safety and sustainability management in an industrial setting.
• Deep knowledge of South African laws within the area.
• Deep knowledge of relevant ISO standards and how to implement and maintain them.
• Excellent communication skills, both oral and written.
• Transformational leadership skills in a VUCA world.
• Strong stakeholder management.
• Change management and transformational leadership.
• Team player with the courage to act.
• Savvy within safety and sustainability, and open-minded to new initiatives.
• On-time delivery and time management.

Opportunities:

• Make a significant impact on the safety and sustainability culture of PC Chamdor/AARD staff and set this integration as a benchmark for the Epiroc group.
• Act as a stepping stone for further development within the Epiroc group.
• Be part of a great management team and company culture that values diversity and inclusion, enhancing business results and innovation speed.
• Enjoy a great work-life balance culture.